Schedule report problem

hi all,
I have created the schedule report for every 10 min .
1st time file generated good and 2nd time its asking the "already same file exist shall i replace the old file" for this what i will do any one help me.
thanks .

Bart,
Did you ever get this working? I am having the exact same error. I am able to explore/Map/Browse to a WebDAV location (Sharepoint) using the UNC path and it might prompt for the UN and PW the first time and would just let me access the location fine from the XIR2 server. It would also let me create a file in the UNC location.
Just like you mentioned, providing an incorrect password would clearly say "login error. CrystalEnterprise.DiskUnmanaged: Logon failure: unknown user name or bad password. " Where as providing a correct password would say "destination file error. CrystalEnterprise.DiskUnmanaged: Access is denied. ". I am going nuts over this and would really appreciate if you can share your findings... There does not seem to be any solutions out there in the internet also. Appreciate your help.

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DELIMITEDDATA with Scheduled report problem

We are having problems with a report that should be generated as delimited data (CSV) that should be returned to the client and displayed in Excel as delimited data. Also, we need the report(s) to be scheduled so they will execute and the results cached for the user to view them at a later time. If we set the MIME type correctly for Excel and Schedule the report, the results are just displayed in the browser instead of in Excel. If we remove the Schedule parameter the report results are displayed correctly in Excel.
Does anyone know if there is a way to get the "cached" report results to be returned and displayed in Excel?
Here are some sample URLs that we are using. Both work with the exception of being displayed in the browser versus Excel as I described above.
Generated to cache, but is displayed in browser as plain text when viewing results from SHOWJOBS:
http://our_host/reports/rwservlet?paramform=no&destype=cache&MIMETYPE=application/vnd.ms-excel&desformat=delimiteddata&delimiter=tab&schedule=now&report=detail_worksheet
Generated to cache, but is correctly displayed in Excel as delimited data:
http://our_host/reports/rwservlet?paramform=no&destype=cache&MIMETYPE=application/vnd.ms-excel&desformat=delimiteddata&delimiter=tab&report=detail_worksheet
Thanks
Erik

I have the impression that when you use the showjobs option you view the data from the reports server whilst when you use the cache option it gets pushed to you,. That might explain why the mimetype option is not working.
Marcos

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Hi,
I was able to schedule a Disco report successfully. From Disco desktop scheduling manager, I was monitoring the results. After the status says "Report ready", I clicked the "Open" button.
For the first dialog message "Do you want to open the results of this sheet? If you click No the sheet will be empty.", I clicked Yes button.
Then I get the second dialog message "The results run for this scheduled workbook can no longer be used because the query has changed. Do you want to query the database now for the new results?". What does this message mean? Nothing has changed in the report or database or EUL since I scheduled this report. I have been getting this message for all my scheduled reports and it defeats the purpose of scheduling.
Does anybody know what this message means and how can I resolve this?
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Hi,
I am only guessing here but is it possible that the update date on your workbooks has got set in the future. Hence, when the schedule report finishes it checks the update date of the workbook and thinks that the workbook has been updated because it was updated after the schedule report has finished. It then prompts you to re-query for the results.
If you create a new workbook and schedule it do you get the same problem?
Rod West

Problem with scheduling reports

Hi,
We produce reports in Crystal XI R2 and then publish to Enterprise. We have noticed a recurring and 'random' error with certain reports
The reports run fine in Crystal and in Infoview when run on demand. However when we chose the schedule option, the report goes through the motions of running ie status = running for a suitable period of time and goes to Sucess. However when we try to open the report the 'blue bar' will go about 50% and then freeze without opening. After that Infoview hanges and we need to restart. This always happens with certain reports but other similar reports schedule fine.
Any ideas?
Cheers
Clive

That is the problem Clive. I've had similar experiences that had me baffled. Whenever you attempt to open the successfully scheduled report, the subreport is run. Therefore you will have to wait for the subreports to complete before the report opens. Sometimes this took hours, leaving me to think that it froze. But it usually eventually comes up. With each page you go through, the subreport is run again and again. This is very annoying.
I would try modifying the type of subreports I use. Try the report with "On Demand" subreport and "In Place" subreport. See which one gives you better performance. I usually only use subreports for 1 page summary reports. Other than that they take too long. I've had reports that I've redone because the subreport version takes too long.
It is much easier to run these reports on demand.

Unable print scheduled report on network printer using BOEXI 3.0

Hi,
I'm unable to print a scheduled report on network printer using BOE XI 3.0. I get the following error
Error Message: Error in File ~ce6a054be1a25b52.rpt: Request cancelled by the user. ]
Has anyone encountered this kind of problem and know what the solution is?
Thanks,

Hey Falk,
Thanks for the response.
I can print on a network printer after I changed 'Crystal Reports Job Server' to run under a user account that has privileges to access the printer.
To answer your questions regarding the problem:
>Can you schedule the report successfully ?
>>Yes I was able to schedule the report successfully
>Can you print the report successfully?
>>NO the scheduled task would fail with the error message as posted above.
Thanks,

Scheduled report corruption

Hi, we have been using BO Enterprise 11 for sometime without any problems, but recently scheduled reports are being produced with varying format issues. Sometimes a report is OK, but the next time it runs the layout of the report will be corrupted.
Correct:
     Analysis of Open MCR Changes, by Logging Category not assigned to a Release
     Open Changes     Logged today
     Logging Category :     C MCR CANDIDATE      65      1
     Logging Category :     C MCR CHANGE      3      1
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     Analysis of Open MCR Changes, by Logging Item not assigned to a Release
     Logging Item:     MCR ORDER MANAGER SYSTEM      16
     Logging Item:     MCR WEBSITE LIVE      16
     Logging Item:     MCR ORDER PLACEMENT MANAGER SYSTEM      4
Incorrect
     A
     Open Changes     nalysis of Open MCR Changes, by Logging Category not assigned to a Release     Logged today
     Logging Category :     C MCR CANDIDATE      65      1
     Logging Category :     C MCR CHANGE      3      1
      68      2
     A
     nalysis of Open MCR Changes, by Logging Item not assigned to a Release
     MCR ORDER MANAGER SYSTEM      16
     Loggi
     MCR WEBSITE LIVE      16
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Any thoughts?
Andy

The problem is that, as Kappy says, the backup software cannot know the files have been corrupted. Hard drive damage - a frequent cause of corruption - can be repaired, but only an application that can read a particular file might know if it has been corrupted, and even then it might not be apparent until you notice errors in the data that the file should contain.
The only way to protect against corruption is to:
1) Keep incremental backups, like Time Machine does
2) Keep a minimum of two _completely separate_ backups
3) Use two different backup programs (I like Time Machine + [Carbon Copy Cloner|http://www.bombich.com>)
4) Archive important files periodically to CDs, DVDs or additional hard drives and store them away somewhere cool, dry and dark and don't touch them again. Note that, even stored properly, they dyes in home-burned CDs and DVDs will eventually degrade and destroy the data they contain, so don't rely on these for seriously long-term storage.

Scheduled report with sub-reports (Encapsulating page failed).

Hello Everyone
I am fairly new to reporting and SAP.
I do have a main schedule report containing 4 sub-reports in the sections and 1 sub-report in the page header.
The report runs fine in the Infoview development folder, But whenever its deployed in system_testing folder, it doesn't open and gives the following error:
"ERROR IN FILE XXX:Encapsulating page failed."
I talked to DBA to change the permission for the user, but they don't agree. since its a scheduled report, user can only access the instance of the report, not to run it.
How can I make sure that the sub-reports don't run when user opens the report.
I appreciate any help in advance
Thanks and regards
MJ

Hi All,
We have been facing the "Encapsulating page failed " error sporadic in our Crystal reports. It is not happening always.
We have tried with different user accounts, it did not help much. Also tried various suggestion from the following SAP Notes:
1536964 - Encapsulating page failed - The error change to Database error when the preference is changes
1211088 - Error message "Encapsulating Page Failed" - This is not the case with our reports, we still have some reports facing the same error without an subreports in it
1543412 - Infoview warning: "Error in File xxx : Encapsulating page failed - tried implementing the recommendation , but no help
1900672 - Error: Encapsulating page failed while viewing Crystal Reports based on stored procedures in BOXI 3.1 -- Our reports are not based on stored procedures.
We have faced this error in many different version of BOXI 3.1 like SP4.1, SP7.1, SP7.2. But the behaviour is similar. We have a clustered machine with 2 BOE servers and 2 Tomcat servers.
I have tried activating E2E tracing, but I really couldn't understand the reason for error from the logs. Our reports connect to datasource using webservices.
some information from the error traces.
Verkapseln der Seite nicht möglich.. Internal error: CrpeMgrPEEncapsulatePageEx
I would like someone to help me troubleshoot the problem. I can share the logs if needed. Please direct me to the correct forum if this is outdated.
Regards,
Prarthana

SCHEDULED REPORT RUNS FINE BUT UNABLE TO PULL UP THE RESULTS

Hello all,
I can create a new report in against Discoverer with no problem. The report can be run as a scheduled report....and the
results pulled up with no problem.
EXISTING reports that were converted during our 9i to 10G can be scheduled and run. However, when the user attempts to see
the results they receive an error message stating:
The results run for this scheduled workbook can no longer be used because the query has been changed.
Do you want to query the database for the new results?
After installing a patch some of the workbooks were able to be retrieved. It seems like there is some commonality in the workbooks that don't seem to work from the scheduled reports. It seems that any workbook that has an admin created calculation in the EUL as one of the selected fields or as a condition of the report, causes a problem.
If anyone of you came across this situation please guide us.
Thanks
Manohar

Hi Manohar
By resaving I mean opening the workbook in Plus then clicking the Save button to force Discoverer to save a clean copy. You should then reschedule this and see what happens.
Here's another trick from way back in the early days of Discoverer that might help. You said that the issue was with an admin created calculation. So, try this:
Create a brand new calculation in your workbook and load the admin calculation into it. Then change all references for the admin calculation, conditions etc, to point at the new calculation.
Believe it or not, this trick can sometime force Discoverer to work when it otherwise will not. At any rate, its worth a try don't you think?
Best wishes
Michael

Scheduled Report Failing - Don't Know Why

I'm trying to re-create a scheduled report on CMC that had gotten deleted. It ran before (sometimes multiple times...) but at least it ran. I'm duplicating all the settings for this report based on how they were before, but every time I try to get the report to run, it fails.
I don't know enough about this to be able to embed any kind of error messages in the e-mail notifications we get. All I know is that no matter what I change/tweak/adjust, we get an email saying "This report has failed to run."
What kinds of things should I be looking at to troubleshoot? I know the report itself is fine, as users can view it normally (as in, through other viewers). There's definitely something specific to the scheduling process that is not correct, but I don't know what to look at.
Here is how the scheduling is currently configured:
Schedule > Main Tab
-Run Weekly, Tues - Sat
-Start Date: 10/01/08, 8:30 AM (I originally set this up yesterday, so today at 8:30 should have been the first time it ran, but instead it failed)
-End Date: 10/01/18, 12:00 AM
-Number of retries allowed: 0
-Retry interval in seconds: 1800
Schedule > Notification
-Email notification based on: a job has failed to run
-Message: Report failed to run. Scheduled Report: %SI_NAME% - %SI_STARTTIME% What other codes can we put in this message, BTW? I've been trying to look for something to return error codes, but %SI_OUTCOME%, %SI_STATUSINFO%, and %SI_ALERT_MESSAGE% don't display anything, they just print on the email
Schedule > Destination
-Destination: Email (SMTP)
-Clean up instance after scheduling is checked
-We have "Set the values to be used at schedule time here:" populated with our list of email addresses for recipients
-Attach object instance to email message is checked
-Specified file name: %SI_NAME%%SI_STARTTIME%.%EXT%
-Add extension is checked
Schedule > Format
-Format: Microsoft Excel (Still fails if we choose Excel Data Only or Adobe Acrobat)
-Use options saved with report is checked (Still fails if we deselect this)
Schedule > Schedule For
-Schedule only for myself.
Could really use some help here, as I don't know what in the world could be causing this to fail. Thanks in advance.

First thing is to forget all the complex configs and just try to schedule the report to run once now, no alerts, no notifications, no nothing.
Does that work?
Then you can build up the schedule, to see where the problem is coming from.
Sincerely,
Ted Ueda

Scheduled report ( Do not send when no dada found )

Hi
good morning everybody
I have a scheduled report in my work that sends daily cash spends to our managers , it works fine, but also sends with an empty attachment the day that company does not spend ,
I want the scheduled report not to be sent when there is no data,
can i do this ?
thank you soo much

Hi Larry,
Generic paper 8 1/2" by 11" is standard but most printers have different physical printable paper area. Page margins come into play now. For example if you design a report using the generic printer driver and set your printable area margins to zero, now when you select a printer that has a 1/2" margin because it can't physically print to the whole paper size CR will have to adjust the margins and will likely start chopping off field info or in your case we may try to re-align the objects to fit.... It may be also that when you designed the reports the printer driver you were using may have problems which introduced problems in the report layout....
Even if you don't select a printer depending on the version of Crystal we still use either the default printer or Microsoft's Generic Printer driver to format the page. It's either that or the screen driver but that would be impossible to do alone...
In any event using the no printer option can cause more problems than it resolves.
The next issue is with printer drivers, we had multiple escalations to try to "resolve" printer driver problems and 90% of them are due to old legacy and non-unicode compliant drivers.
This is what I mean by producing a list of supported printers that you can test with.
Thanks again
Don

Scheduled Report Error

Hi All,
I configured Scheduled Report. But its showing following Error.Please tel me how to rectify this Problem.
Thanks,
Nithi

Hi,
Please refer SAP note 1798434 - Report Scheduler Prerequisites
Thanks & Regards,
Nagarajan

Scheduled Report - Bug with Multiple Selection LOV parameter

Problem:
I have a scheduled report with a parameter that has it's "Multiple Selection" checkbox checked. I schedule the report with multiple values selected. When I receive the report via email, the report ran as if I only selected one LOV value instead of multiple values.
Facts:
1) Enterprise version 10.1.3.2.1
2) When you run the report manually with multiple values selected in the LOV, it runs great with the correct dataset.
3) This scheduled report does not have a Data Template.
James
P.S. - I searched this forum for other treads on this issue. I didn't find any. Sorry if this is a duplicate.

I have this same problem, too.
When I select multiple parameters on the "View" screen for a given report, everything works fine.
When I schedule it, however, only the last parameter I clicked on (regardless of whether a select a range or multiple individual values) is passed to the query. The other selections I make are ignored.
What gives? Am I doing something wrong? Is this a bug? Is there a workaround?

Scheduling Report through InfoView - Destination Email

My question pertains to InfoView in Crystal Report Server 2008. I am trying to set up a scheduled report to run once, and be emailed as a pdf to my own email address. I am using the administrator account and can successfully do this through the CMC, but when I try to schedule the report through InfoView, the destination always reverts back to the Inbox destination rather than the email destination. The job has a successful status, but the destination is always the Inbox.
I am fairly confident my job servers are set up with the proper SMTP information since I am successful when trying this through the CMC and I am setting everything the same through InfoView.
Any ideas?

Hello,
This is Crystal Report Server 2008 and I guess Business Objects Enterprise 3.0.
When scheduling a report through InfoView I do the following:
Recurrence - Now
Format - I choose PDF, although it doesn't really matter for the problem I am having.
Destination - I choose email from the dropdown, there is no checkbox to ignore the defaults. I have to input my own information. I populate the From, To, and Subject boxes. I also choose to have an attachment sent.
I click the Schedule button and I am taken to the History window. The job has a status of Running. I choose refresh and the job completes with a status of Success. However, when I click the status and the Instance Details are shown, the external destination line reads as Inbox and no email is delivered. The report is delivered to the InfoView user's inbox, but not in an email as I selected.
This process works when performed through the CMC, but not through InfoView.
Edited by: vtrujillo on Oct 8, 2009 5:13 PM

How to modify 'Specified File Name' of a scheduled report

I run a daily scheduled report every morning and send it out as an emailed attachment. My problem is, I want the file name of the pdf attachment to include the previous day's date. How can I modify the 'Specified File Name' setting in the destination tab to reflect the previous day's date. I do not want to use %SI_STARTTIME% because that only shows the date&time that the report was actually run....I need the previous date. So far I am unsuccessful.
Thanks

Hi,
i think this is only possible via the SDK. I would recommend creating a Support Message with SAP to solve this issue.
Maybe there is already Samplecode available from the Support.
Regards
-Seb.

Scheduled reports are not working

Hi!
We have a couple of scheduled reports that we have had for a while now.
They have now stopped working. All of them have the following error:
Error: Thread was being aborted.
I have seen people have this problem if the servers load is to high and all reports are running at the same time.
That is not my case. I have tried to scheduled just one report and I get the same error then.
Where can I start the troubleshooting?
Best Regards
Askunge

Look at the SSRS logs located in the folder "C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\LogFiles" if you leave default path durning installation.
Number "10_50" depends on the version of the SSRS.
Regards,
Ivan
This is what I found. Anyone have a clue what I should do to resolve the problem?
notification!WindowsService_802!79c!04/28/2014-08:00:41:: Error thrown by delivery provider: System.Threading.ThreadAbortException: Thread was being aborted.
   at Microsoft.ReportingServices.EmailDeliveryProvider.EmailProvider.Deliver(Notification notification)
   at Microsoft.ReportingServices.Library.NotificationQueueWorker.HandleNotification(QueueItem item)
library!ReportServer_0-815!1cdc!04/28/2014-09:31:05:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.OperationNotSupportedNativeModeException: This operation is not supported on a report server that runs in native mode., ;
Info: Microsoft.ReportingServices.Diagnostics.Utilities.OperationNotSupportedNativeModeException: This operation is not supported on a report server that runs in native mode.
notification!WindowsService_803!1a68!04/28/2014-13:10:03:: Error thrown by delivery provider: System.Threading.ThreadAbortException: Thread was being aborted.
   at Microsoft.ReportingServices.EmailDeliveryProvider.EmailProvider.Deliver(Notification notification)
   at Microsoft.ReportingServices.Library.NotificationQueueWorker.HandleNotification(QueueItem item)
notification!WindowsService_803!79c!04/28/2014-13:00:11:: Error thrown by delivery provider: System.Threading.ThreadAbortException: Thread was being aborted.
   at Microsoft.ReportingServices.EmailDeliveryProvider.EmailProvider.Deliver(Notification notification)
   at Microsoft.ReportingServices.Library.NotificationQueueWorker.HandleNotification(QueueItem item)

Schedule report problem

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