Scoll Lagging FF7.0.1: fine in safe mode, continues to lag when not even when extensions and plug-ins are disabled (reinstalled, problem continues)

a few days ago, all web pages started to lag when scrolling. Tried safe mode and speed was restored. returned to normal mode and disabled all plug-ins and extension, however, there was no effect upon the scroll lagging. performed a complete Kaspersky virus check with no issues. Other programs on desktop (ex: outlook) are running concurrently at speed without issue. IE is not running with scroll lag.
Oh, BTW, I don't know if it is related, but I was in China last week. and Only noticed this scroll lagging here in the US when I opened it this morning ... so, perhaps there is a site preference issue?

If it boots OK in Safe Mode, the you want to check those possible causes outlined in this article.

Similar Messages

  • Symptoms: Freeze. Dots appear. Fine in Safe Mode

    Hardware Overview:
    Machine Name: iMac G5
    Machine Model: PowerMac8,2
    CPU Type: PowerPC G5 (3.0)
    Number Of CPUs: 1
    CPU Speed: 2 GHz
    L2 Cache (per CPU): 512 KB
    Memory: 1.5 GB
    Bus Speed: 667 MHz
    Boot ROM Version: 5.2.5f1
    Computer is almost exactly 4 years old at this point.
    Ok, Just want some clarity here.
    I can start up my computer and it runs fine in safe mode. No problems other than the restrictions safe mode imposes. All my external devices run.
    When I restart normally I get a varying amount of time before a freeze occurs. Sometimes I'll start all the way up and be fine for a minute or 2. Sometimes it freezes at the login screen. Sometimes it freezes at that first loading bar, or even a couple of times at the initial blue screen.
    When I say freeze everything stops. No dock, no key commands. I can however still move the cursor around the screen. Can't do anything with it, but it moves with my Wireless Logitech mouse, and Wacom Tablet.
    When it stops in the initial start up phase the freeze is usually accompanied by some sort of weird screen artifacts. They look like 4x4 pixel dots of odd colors. 1 to 6 of them. I don't remember getting these if I've gotten all the way logged in.
    I've had some problems in the recent past with my SMU. And had to cut down on the number of devices I have plugged in at any one time. Mostly a firewire issue. I thought I had achieved a balance. All of them seemed to work fine until these freezes happened in last couple of days. And again they work right now in safe mode.
    I've repaired permissions (using Disk Utility)
    I've run all the maintenance scripts (using Janitor)
    I cleared the caches (using Cache Out X)
    And I've run Preferential Treatment
    I've been hearing video card a lot but these symptoms seem unique and didn't want to jump the gun.
    Thanks in advance Adam.

    I booted off my install disk. Repairing the disk found nothing. But I tried to start up normally just to see. Here's the System Log from the console.
    Narration will be seperated by dashes. Times are my best guess against a timesheet I kept with pen and paper.
    Aug 9 20:55:51 adam-files-imac-g5 loginwindow[80]: sendQuitEventToApp (TWAINBridge): AESendMessage returned error -609
    Aug 9 20:55:51 adam-files-imac-g5 loginwindow[80]: sendQuitEventToApp (TabletDriver): AESendMessage returned error -609
    Restarted the computer. It stalled on a the blue screen at ≈ 20:56. I forced restart into safe mode at 21:21. After about 25 minutes waiting on the blue screen.
    Aug 9 20:56:06 adam-files-imac-g5 shutdown: reboot by Adam:
    Aug 9 20:56:06 adam-files-imac-g5 SystemStarter[191]: authentication service (199) did not complete successfully
    Aug 9 20:56:55 localhost kernel[0]: standard timeslicing quantum is 10000 us
    Aug 9 20:56:54 localhost mDNSResponder-108.6 (Jul 19 2007 11: 33:32)[33]: starting
    Aug 9 20:56:57 localhost kernel[0]: vmpagebootstrap: 379346 free pages
    Aug 9 20:56:54 localhost memberd[41]: memberd starting up
    Aug 9 20:56:57 localhost kernel[0]: migtable_maxdispl = 70
    Aug 9 20:56:54 localhost lookupd[43]: lookupd (version 369.8) starting - Sun Aug 9 20:56:54 2009
    Aug 9 20:56:57 localhost kernel[0]: 101 prelinked modules
    Aug 9 20:56:57 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
    Aug 9 20:56:55 localhost DirectoryService[50]: Launched version 2.1 (v353.6)
    Aug 9 20:56:57 localhost kernel[0]: The Regents of the University of California. All rights reserved.
    Aug 9 20:56:57 localhost kernel[0]: using 3932 buffer headers and 3932 cluster IO buffer headers
    Aug 9 20:56:57 localhost kernel[0]: AppleKauaiATA shasta-ata features enabled
    Aug 9 20:56:57 localhost kernel[0]: DART enabled
    Aug 9 20:56:57 localhost kernel[0]: USB caused wake event (EHCI)
    Aug 9 20:56:57 localhost kernel[0]: FireWire (OHCI) Apple ID 52 built-in now active, GUID 001124ff fe422eb4; max speed s400.
    Aug 9 20:56:57 localhost kernel[0]: CSRHIDTransitionDriver::probe:
    Aug 9 20:56:57 localhost kernel[0]: CSRHIDTransitionDriver::start before command
    Aug 9 20:56:57 localhost kernel[0]: Security auditing service present
    Aug 9 20:56:57 localhost kernel[0]: BSM auditing present
    Aug 9 20:56:57 localhost kernel[0]: disabled
    Aug 9 20:56:57 localhost kernel[0]: rooting via boot-uuid from /chosen: 74509CAE-F6E1-30F9-AA76-AE1991002D23
    Aug 9 20:56:57 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
    Aug 9 20:56:57 localhost kernel[0]: Got boot device = IOService:/MacRISC4PE/ht@0,f2000000/AppleMacRiscHT/pci@3/IOPCI2PCIBridge/k2-sat a-root@C/AppleK2SATARoot/k2-sata@0/AppleK2SATA/ATADeviceNub@0/IOATABlockStorageD river/IOATABlockStorageDevice/IOBlockStorageDriver/Maxtor 6L250S0 Media/IOApplePartitionScheme/Untitled 3@3
    Aug 9 20:56:56 localhost diskarbitrationd[40]: disk1s3 hfs A67A63A5-2358-3805-B2E0-F8CB8414E390 Nile [not mounted]
    Aug 9 20:56:57 localhost kernel[0]: BSD root: disk0s3, major 14, minor 2
    Aug 9 20:56:57 localhost kernel[0]: AppleSMU -- shutdown cause = 2
    Aug 9 20:56:57 localhost kernel[0]: AppleSMU::PMU vers = 0x000d006b, SPU vers = 0x2b, SDB vers = 0x01,
    Aug 9 20:56:57 localhost kernel[0]: CSRHIDTransitionDriver::stop
    Aug 9 20:56:57 localhost kernel[0]: IOBluetoothHCIController::start Idle Timer Stopped
    Aug 9 20:56:57 localhost kernel[0]: Jettisoning kernel linker.
    Aug 9 20:56:57 localhost kernel[0]: Resetting IOCatalogue.
    Aug 9 20:56:57 localhost kernel[0]: Matching service count = 0
    Aug 9 20:56:57 localhost kernel[0]: Matching service count = 2
    Aug 9 20:56:57 localhost kernel[0]: Matching service count = 2
    Aug 9 20:56:57 localhost kernel[0]: Matching service count = 2
    Aug 9 20:56:57 localhost kernel[0]: Matching service count = 2
    Aug 9 20:56:57 localhost kernel[0]: Matching service count = 2
    Aug 9 20:56:57 localhost kernel[0]: IOHWMonitor - no Params Version !!
    Aug 9 20:56:57 localhost kernel[0]: SMUNeo2PlatformPlugin::initThermalProfile - entry
    Aug 9 20:56:57 localhost kernel[0]: SMUNeo2PlatformPlugin::initThermalProfile - calling adjust
    Aug 9 20:56:57 localhost kernel[0]: IPv6 packet filtering initialized, default to accept, logging disabled
    Aug 9 20:56:57 localhost kernel[0]: UniNEnet: Ethernet address 00:11:24:42:2e:b4
    Aug 9 20:56:57 localhost kernel[0]: AirPortPCI_MM: Ethernet address 00:11:24:c5:2b:e0
    Aug 9 20:56:57 localhost usbmuxd[36]: usbmuxd-167.1 built for iTunesEightTwo on Jul 9 2009 at 14:02:00, running 32 bit
    Aug 9 20:56:57 localhost diskarbitrationd[40]: disk0s3 hfs 74509CAE-F6E1-30F9-AA76-AE1991002D23 Syria /
    Aug 9 20:56:58 localhost launchd: Server 3b07 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[43]: exited abnormally: Hangup
    Aug 9 20:56:58 localhost configd[38]: WirelessConfigure: 88001003
    Aug 9 20:56:58 localhost configd[38]: initCardWithStoredPrefs failed.
    Aug 9 20:56:58 localhost configd[38]: WirelessConfigure: 88001003
    Aug 9 20:56:59 localhost kernel[0]: Registering For 802.11 Events
    Aug 9 20:56:59 localhost kernel[0]: [HCIController][setupHardware] AFH Is Supported
    Aug 9 20:56:59 localhost kernel[0]: [IOBluetoothSCOAudioDevice][start] 0x2ab6700 (IOBluetoothServiceNub@0)
    Aug 9 20:56:59 localhost kernel[0]: [IOBluetoothSCOAudioDevice][initHardware] 0x2ab6700
    Aug 9 20:56:59 localhost kernel[0]: [IOBluetoothSCOAudioDevice][createAudioEngine]
    Aug 9 20:56:59 localhost kernel[0]: [IOBluetoothSCOAudioEngine][init]
    Aug 9 20:56:59 localhost kernel[0]: [IOBluetoothSCOAudioEngine][initHardware] 0x2874900
    Aug 9 20:56:59 localhost kernel[0]: [IOBluetoothSCOAudioEngine][pauseAudioEngine] - numActiveClients = 0 - state = 0 - pendingPowerState = 1
    Aug 9 20:56:59 localhost kernel[0]: [IOBluetoothSCOAudioEngine][createAudioStreams] sampleBuffer = 0x1a6d6000 (0x3c00 bytes)
    Aug 9 20:56:59 localhost kernel[0]: [IOBluetoothSCOAudioEngine][initHardware] - done.
    Aug 9 20:56:59 localhost kernel[0]: [IOBluetoothSCOAudioEngine][init]
    Aug 9 20:56:59 localhost kernel[0]: [IOBluetoothSCOAudioEngine][initHardware] 0x2874900
    Aug 9 20:56:59 localhost kernel[0]: [IOBluetoothSCOAudioEngine][pauseAudioEngine] - numActiveClients = 0 - state = 0 - pendingPowerState = 1
    Aug 9 20:56:59 localhost kernel[0]: [IOBluetoothSCOAudioEngine][createAudioStreams] sampleBuffer = 0x1a6da000 (0x3c00 bytes)
    Aug 9 20:56:59 localhost kernel[0]: [IOBluetoothSCOAudioEngine][initHardware] - done.
    Aug 9 20:56:59 localhost kernel[0]: [IOBluetoothSCOAudioDevice][registerForDeviceNotification]
    Aug 9 20:57:00 localhost kernel[0]: ATY,Aphrodite_A: vram [98000000:08000000]
    Aug 9 20:57:00 localhost lookupd[73]: lookupd (version 369.8) starting - Sun Aug 9 20:57:00 2009
    Aug 9 20:57:00 localhost kernel[0]: ATY,Aphrodite_B: vram [98000000:08000000]
    Aug 9 20:57:01 localhost kernel[0]: UniNEnet::monitorLinkStatus - Link is up at 100 Mbps - Full Duplex
    Aug 9 20:57:01 localhost configd[38]: AppleTalk startup
    Aug 9 20:57:01 adam-files-imac-g5 configd[38]: setting hostname to "adam-files-imac-g5.local"
    Aug 9 20:57:03 adam-files-imac-g5 kernel[0]: AirPort: Link Active: "Adam" - 001310ce6e5e - chan 6
    Aug 9 20:57:05 adam-files-imac-g5 launchd: Server 5113 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[73]: exited abnormally: Hangup
    Aug 9 20:57:05 adam-files-imac-g5 configd[38]: executing /System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/enable-net work
    Aug 9 20:57:05 adam-files-imac-g5 configd[38]: posting notification com.apple.system.config.network_change
    Aug 9 20:57:05 adam-files-imac-g5 lookupd[79]: lookupd (version 369.8) starting - Sun Aug 9 20:57:05 2009
    Aug 9 20:57:07 adam-files-imac-g5 configd[38]: target=enable-network: disabled
    Aug 9 20:57:08 adam-files-imac-g5 configd[38]: AppleTalk startup complete
    Aug 9 20:57:08 adam-files-imac-g5 mDNSResponder: Adding browse domain local.
    This must be where I forced the restart.
    Aug 9 21:27:58 localhost kernel[0]: standard timeslicing quantum is 10000 us
    Aug 9 21:27:54 localhost memberd[52]: memberd starting up
    Aug 9 21:27:59 localhost kernel[0]: vmpagebootstrap: 377354 free pages
    Aug 9 21:27:54 localhost mDNSResponder-108.6 (Jul 19 2007 11: 33:32)[44]: starting
    Aug 9 21:27:59 localhost kernel[0]: migtable_maxdispl = 70
    Aug 9 21:27:58 localhost lookupd[54]: lookupd (version 369.8) starting - Sun Aug 9 21:27:58 2009
    Aug 9 21:27:59 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
    Aug 9 21:27:59 localhost kernel[0]: The Regents of the University of California. All rights reserved.
    Aug 9 21:27:59 localhost kernel[0]: using 3932 buffer headers and 3932 cluster IO buffer headers
    Aug 9 21:27:59 localhost kernel[0]: DART enabled
    Aug 9 21:27:59 localhost kernel[0]: AppleKauaiATA shasta-ata features enabled
    Aug 9 21:27:59 localhost kernel[0]: USB caused wake event (EHCI)
    Aug 9 21:27:59 localhost kernel[0]: FireWire (OHCI) Apple ID 52 built-in now active, GUID 001124ff fe422eb4; max speed s400.
    Aug 9 21:27:59 localhost kernel[0]: Security auditing service present
    Aug 9 21:27:59 localhost kernel[0]: BSM auditing present
    Aug 9 21:27:59 localhost kernel[0]: disabled
    Aug 9 21:27:59 localhost kernel[0]: rooting via boot-uuid from /chosen: 74509CAE-F6E1-30F9-AA76-AE1991002D23
    Aug 9 21:27:59 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
    Aug 9 21:27:59 localhost kernel[0]: AppleSMU -- shutdown cause = 3
    Aug 9 21:27:59 localhost kernel[0]: AppleSMU::PMU vers = 0x000d006b, SPU vers = 0x2b, SDB vers = 0x01,
    Aug 9 21:27:59 localhost kernel[0]: CSRHIDTransitionDriver::probe: -x
    Aug 9 21:27:59 localhost kernel[0]: CSRHIDTransitionDriver::start before command
    Aug 9 21:27:59 localhost kernel[0]: Got boot device = IOService:/MacRISC4PE/ht@0,f2000000/AppleMacRiscHT/pci@3/IOPCI2PCIBridge/k2-sat a-root@C/AppleK2SATARoot/k2-sata@0/AppleK2SATA/ATADeviceNub@0/IOATABlockStorageD river/IOATABlockStorageDevice/IOBlockStorageDriver/Maxtor 6L250S0 Media/IOApplePartitionScheme/Untitled 3@3
    Aug 9 21:27:59 localhost kernel[0]: BSD root: disk0s3, major 14, minor 2
    Aug 9 21:27:59 localhost kernel[0]: jnl: replay_journal: from: 2996736 to: 7717888 (joffset 0xa701000)
    Aug 9 21:27:59 localhost kernel[0]: Extension "com.apple.driver.iTunesPhoneDriver" has no kernel dependency.
    Aug 9 21:27:59 localhost kernel[0]: CSRHIDTransitionDriver::stop
    Aug 9 21:27:59 localhost kernel[0]: IOBluetoothHCIController::start Idle Timer Stopped
    Aug 9 21:27:59 localhost kernel[0]: HFS: Removed 1 orphaned unlinked files
    Aug 9 21:27:59 localhost kernel[0]: Jettisoning kernel linker.
    Aug 9 21:27:59 localhost kernel[0]: Resetting IOCatalogue.
    Aug 9 21:27:59 localhost kernel[0]: Matching service count = 0
    Aug 9 21:27:59 localhost kernel[0]: IOHWMonitor - no Params Version !!
    Aug 9 21:27:59 localhost kernel[0]: IOHWMonitor - no Params Version !!
    Aug 9 21:27:59 localhost kernel[0]: SMUNeo2PlatformPlugin::initThermalProfile - entry
    Aug 9 21:27:59 localhost kernel[0]: SMUNeo2PlatformPlugin::initThermalProfile - calling adjust
    Aug 9 21:27:59 localhost kernel[0]: IPv6 packet filtering initialized, default to accept, logging disabled
    Aug 9 21:28:00 localhost DirectoryService[60]: Launched version 2.1 (v353.6)
    Aug 9 21:28:01 localhost diskarbitrationd[51]: disk2s3 hfs A67A63A5-2358-3805-B2E0-F8CB8414E390 Nile [not mounted]
    Aug 9 21:28:02 localhost diskarbitrationd[51]: disk0s3 hfs 74509CAE-F6E1-30F9-AA76-AE1991002D23 Syria /
    Aug 9 21:28:02 localhost usbmuxd[47]: usbmuxd-167.1 built for iTunesEightTwo on Jul 9 2009 at 14:02:00, running 32 bit
    Aug 9 21:28:05 localhost kernel[0]: UniNEnet: Ethernet address 00:11:24:42:2e:b4
    Aug 9 21:28:05 localhost mDNSResponder: Couldn't read user-specified Computer Name; using default “Macintosh-001124422EB4” instead
    Aug 9 21:28:05 localhost mDNSResponder: Couldn't read user-specified local hostname; using default “Macintosh-001124422EB4.local” instead
    Aug 9 21:28:05 localhost mDNSResponder: GetDNSConfig: Error: dnsconfigurationcopy returned NULL
    Aug 9 21:28:05 localhost mDNSResponder: GetDNSConfig: Error: dnsconfigurationcopy returned NULL
    Aug 9 21:28:05 localhost mDNSResponder: mDNSPlatformSendUDP sendto failed to send packet on InterfaceID 01807800 lo0/4 to 224.0.0.251:5353 skt 9 error -1 errno 65 (No route to host) 1837395725
    Aug 9 21:28:05 localhost mDNSResponder: mDNSPlatformSendUDP sendto failed to send packet on InterfaceID 01807800 lo0/4 to 224.0.0.251:5353 skt 9 error -1 errno 65 (No route to host) 1837395975
    Aug 9 21:28:06 localhost mDNSResponder: mDNSPlatformSendUDP sendto failed to send packet on InterfaceID 01807800 lo0/4 to 224.0.0.251:5353 skt 9 error -1 errno 65 (No route to host) 1837396225
    Aug 9 21:28:06 localhost mDNSResponder: mDNSPlatformSendUDP sendto failed to send packet on InterfaceID 01807800 lo0/4 to 224.0.0.251:5353 skt 9 error -1 errno 65 (No route to host) 1837396475
    Aug 9 21:28:06 localhost mDNSResponder: Adding browse domain local.
    Aug 9 21:28:07 localhost mDNSResponder: mDNSPlatformSendUDP sendto failed to send packet on InterfaceID 01807800 lo0/4 to 224.0.0.251:5353 skt 9 error -1 errno 65 (No route to host) 1837397475
    Aug 9 21:28:09 localhost mDNSResponder: mDNSPlatformSendUDP sendto failed to send packet on InterfaceID 01807800 lo0/4 to 224.0.0.251:5353 skt 9 error -1 errno 65 (No route to host) 1837399476
    Aug 9 21:28:13 localhost kernel[0]: ATY,Aphrodite_A: vram [98000000:08000000]
    Aug 9 21:28:13 localhost kernel[0]: ATY,Aphrodite_B: vram [98000000:08000000]
    Aug 9 21:28:13 localhost mDNSResponder: mDNSPlatformSendUDP sendto failed to send packet on InterfaceID 01807800 lo0/4 to 224.0.0.251:5353 skt 9 error -1 errno 65 (No route to host) 1837403476
    Aug 9 21:28:15 localhost launchd: Server 3b07 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[54]: exited abnormally: Hangup
    Aug 9 21:28:16 localhost kernel[0]: Registering For 802.11 Events
    Aug 9 21:28:16 localhost lookupd[79]: lookupd (version 369.8) starting - Sun Aug 9 21:28:16 2009
    Aug 9 21:28:16 localhost kernel[0]: [HCIController][setupHardware] AFH Is Supported
    Aug 9 21:28:17 localhost kernel[0]: UniNEnet::monitorLinkStatus - Link is up at 100 Mbps - Full Duplex
    Aug 9 21:28:17 localhost configd[49]: AppleTalk startup
    Aug 9 21:28:17 adam-files-imac-g5 configd[49]: setting hostname to "adam-files-imac-g5.local"
    Aug 9 21:28:18 adam-files-imac-g5 /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow: Login Window Application Started
    Aug 9 21:28:20 adam-files-imac-g5 loginwindow[80]: Login Window Started Security Agent
    Aug 9 21:28:20 adam-files-imac-g5 launchd: Server 0 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[79]: exited abnormally: Hangup
    Aug 9 21:28:20 adam-files-imac-g5 lookupd[86]: lookupd (version 369.8) starting - Sun Aug 9 21:28:20 2009
    Aug 9 21:28:20 adam-files-imac-g5 configd[49]: executing /System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/enable-net work
    Aug 9 21:28:20 adam-files-imac-g5 configd[49]: posting notification com.apple.system.config.network_change
    Aug 9 21:28:20 adam-files-imac-g5 launchd: Server 4d07 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[86]: exited abnormally: Hangup
    Aug 9 21:28:20 adam-files-imac-g5 lookupd[88]: lookupd (version 369.8) starting - Sun Aug 9 21:28:20 2009
    aped[73]: Not affecting system service user (uid 92). This is just an informative message. It is not causing your problem.
    Aug 9 21:28:25 adam-files-imac-g5 configd[49]: AppleTalk startup complete
    aped[73]: Not affecting super-user process PenTabletDriver[106]. This is just an informative message. It is not causing your problem.
    Aug 9 21:28:26 adam-files-imac-g5 configd[49]: target=enable-network: disabled
    Aug 9 21:28:28 adam-files-imac-g5 TabletDriver[106]: #### GetFrontProcess failed to get front process (-600)
    aped[73]: Not affecting super-user process TabletDriver[140]. This is just an informative message. It is not causing your problem.
    aped[73]: Not affecting super-user process mcxd[84]. This is just an informative message. It is not causing your problem.
    Aug 9 21:28:46 adam-files-imac-g5 launchd[148]: com.wacom.pentablet: exited with exit code: 253
    Aug 9 21:28:46 adam-files-imac-g5 launchd[148]: com.wacom.pentablet: 9 more failures without living at least 60 seconds will cause job removal
    Aug 9 21:28:48 adam-files-imac-g5 TabletDriver[141]: #### GetFrontProcess failed to get front process (-600)
    Aug 9 21:28:48 adam-files-imac-g5 /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/ATSServer: (-3230) Cannot use ATS Persistent Store - switching to old FODB cache code
    Aug 9 21:28:55 adam-files-imac-g5 diskarbitrationd[51]: disk2s3 hfs A67A63A5-2358-3805-B2E0-F8CB8414E390 Nile /Volumes/Nile
    Aug 9 21:28:56 adam-files-imac-g5 KernelEventAgent[43]: tid 00000000 received unknown event (12)

  • My Macbook Pro keeps freezing/crashing after a few seconds of use, but works fine in safe mode.

    I've researched this extensively, but I haven't been able to solve my problem yet.
    It started completely out of the blue with a kernel panic, where my screen seemed to malfunction and I got the kernel panic message (but I could hardly read it because of distorted graphics). I forced my laptop to shut down, but every time I rebooted and used it again it would completely freeze after a while (the amount of time varied, it has lasted from a few seconds to a couple of hours). What happens essentially is that the cursor and entire OS freezes, and I'm unable to click on anything or use the keyboard. The fans start working full speed and the only thing I can do is force the laptop to shut down.
    At first I thought it was a Chrome problem because it only happened after I opened the browser. After uninstalling it, the laptop seemed to work fine for a couple of hours, but then it froze again while I was using Safari. Ever since it has been functioning normally for smaller and smaller time periods before freezing again. I've tried reinstalling Snow Leopard OS from the original disc and then downloading all software updates, but the problem continues. I've also tried doing a hardware test by pressing D as the computer starts up, but for some reason it doesn't work.
    The laptop, including Chrome and Safari, works fine in safe mode.
    I'm sorry I don't know what specific information to give you about my laptop/OS, but please ask anything you need to know. I'd greatly appreciate any help — I'm panicking because I fly to England tomorrow morning to start university and I really don't want to go without a laptop for 2 weeks while it's getting fixed!

    Thanks for your reply! Here are the Etrecheck results.
    Hardware Information:
              MacBook Pro (15-inch, Early 2011)
              MacBook Pro - model: MacBookPro8,2
              1 2 GHz Intel Core i7 CPU: 4 cores
              4 GB RAM
    Video Information:
              AMD Radeon HD 6490M - VRAM: 256 MB
              Intel HD Graphics 3000 - VRAM: 384 MB
    System Software:
              Mac OS X 10.6.8 (10K549) - Uptime: 0 days 0:51:36
    Disk Information:
              ST9500325ASG disk0 : (465.76 GB)
                        (null) (disk0s1) <not mounted>: 200 MB
                        Macintosh HD (disk0s2) /: 465.44 GB (339.98 GB free)
              MATSHITADVD-R   UJ-898 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
              Apple, Inc. MacBook Pro
    Kernel Extensions:
    Problem System Launch Daemons:
              [not loaded] org.samba.winbindd.plist
    Problem System Launch Agents:
              [failed] com.apple.Kerberos.renew.plist
    Launch Daemons:
              [not loaded] com.adobe.fpsaud.plist
              [not loaded] com.google.keystone.daemon.plist
              [not loaded] com.microsoft.office.licensing.helper.plist
    Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist
              [not loaded] com.divx.dms.agent.plist
              [not loaded] com.divx.update.agent.plist
              [not loaded] com.google.keystone.agent.plist
              [not loaded] com.hp.devicemonitor.plist
              [not loaded] com.hp.messagecenter.launcher.plist
              [not loaded] com.quark.quarkupdate.agent.plist
              [not loaded] net.culater.SIMBL.Agent.plist
    User Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist
              [not loaded] com.facebook.videochat.elenicourea.plist
              [not loaded] com.spotify.webhelper.plist
              [not loaded] net.infinite-labs.SIMBLEnablerForSandboxedApps.plist
    User Login Items:
              Flux
              GrowlHelperApp
              iTunesHelper
              Flux
              The Lion King Circle of Life.mp3
              Dropbox
    3rd Party Preference Panes:
              Flash Player
              Flip4Mac WMV
              Perian
    Internet Plug-ins:
              AdobeAAMDetect.plugin
              DirectorShockwave.plugin
              DivX Web Player.plugin
              Flash Player.plugin
              FlashPlayer-10.6.plugin
              Flip4Mac WMV Plugin.plugin
              googletalkbrowserplugin.plugin
              iPhotoPhotocast.plugin
              JavaAppletPlugin.plugin
              npgtpo3dautoplugin.plugin
              o1dbrowserplugin.plugin
              OVSHelper.plugin
              QuickTime Plugin.plugin
              SharePointBrowserPlugin.plugin
              Silverlight.plugin
    User Internet Plug-ins:
              Picasa.plugin
    Bad Fonts:
              None
    Top Processes by CPU:
                  44%          Google Chrome
                  28%          WindowServer
                  10%          EtreCheck
                   7%          syslogd
                   2%          hidd
                   2%          Bluetooth File Exchange
                   1%          fontd
                   0%          Finder
                   0%          SystemUIServer
                   0%          JavaApplicationStub
    Top Processes by Memory:
              210 MB             Google Chrome
              111 MB             JavaApplicationStub
              57 MB              Finder
              49 MB              Dock
              42 MB              Google Chrome Helper
              41 MB              SystemUIServer
              41 MB              WindowServer
              41 MB              Bluetooth File Exchange
              41 MB              quicklookd
              41 MB              EtreCheck
    Virtual Memory Statistics
              382 MB             Free RAM
              1.01 GB            Active RAM
              518 MB             Inactive RAM
              2.10 GB            Wired RAM
              461 MB             Page-ins
              364 KB             Page-outs

  • My mid-2010 27" iMac running Mavericks is fine in safe mode, but with normal boot up the screen goes haywire with some animation emanating from the apple menu area at top left of screen.

    From what I'm reading in these forums, this is likely an issue due to some 3rd party software / kernal conflict. I am going to run a diagnostic and perhaps someone here can help me evaluate the results and determine what software must be removed.
    It's hard to describe what I'm seeing on screen. I've never seen anything like it. I get a number of lines that begin at the top left of my screen, about at the apple icon, and they spread out in a triangular pattern from left to right, top to bottom across my screen, while the entire screen flickers uncontrollably. I realize that iMacs from this era have screen issues, but since I can boot fine in safe mode, this can't be a hardware issue.
    Any assistance is greatly appreciated!

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
    Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n\t(%s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1000) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' '/\/etc\/(auto_m|hosts[^.]|peri|sshd?_c)/s/^\.\/[^/]+//p' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.[bw]/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / /{$0="'"${p[28]}"'"};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'Beac|caug|dead[^bl]|FAIL|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/*/*.{BS,Bas,Es,OSXU,Rem}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto_master,{cron,fs}tab,hosts,{launchd,sysctl}.conf,ssh{,d}_c*} {,/usr/local}/etc/periodic/*/* .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D23 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-  
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    7. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    8. If you see an error message in the Terminal window such as "syntax error," enter
    exec bash
    and press return. Then paste the script again.
    9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
    11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with "Model Identifier." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • IBook G4 1.2 freezing locking up but fine in Safe Mode

    Hi guys and girls,
    Couple of day ago my iBook froze. Keyboard lights would work but thats it. I shut it down and tried to reboot. Got to blue screen and froze there. Tried to reboot again this time it reached the desktop but froze a couple of minutes later. Couldn't get more than 2-3 mins out of it.
    Ran Disk utlity from the start up disk, used fisrt aid and hardware check and there were no errors although it took a few attempts due to it locking up. Decided to do a complete re-install, this took 2 attempts but didnt solve it still freezes after couple of mins. Sometimes freezes on startup at the blue screen sometimes i get a few mins use then nothing!
    This sounds all very familiar from what i've read on these forums but the only difference is that the iBook runs fine in Safe Mode. I'm pretty much a novice at this but does that suggest that its a software issue and not hardware? Is is something to do with the airport since running through Safe Mode the Airport doesnt register as being installed?
    Help if you can i'd appreciate any you can offer!!
    Many Thanks in advance!
    Message was edited by: Monkeyfinger

    Startup Items are in System Preferences>Accounts>youraccount>Startup Items. To delete them just highlight one and click the minus sign. To test it without deleting any just create a new administrator account. Call it test and set the password as test also (easy to remember). Make sure there are no Startup Items. Log out of your account (Apple Menu>Log Out) and log into the new one or if you're running in safe mode, restart and log into the test account. See if it runs OK. If it does, you know it's something in your account causing the problem.
    John

  • When I move a mouse through a page it starts blinking like crazy; however, it works fine in safe mode.

    This is happening on my Alienware M11x laptop. I do not know if the switchable graphics is affecting this, but I have tried integrated and discrete graphics and the same problem exists.

    As it works fine in safe mode it indicates an extension/theme as the likely cause. Follow the procedure in the [[troubleshooting extensions and themes]] article.
    You can also try disabling hardware acceleration to see if that is related. In the [[Options window - Advanced panel]], on the General tab, deselect the option to "Use hardware acceleration when available". You will need to restart Firefox after changing this setting for it to take effect.

  • G5 dual 2ghz.  Been unplugged for a while. Powers up but no video or power to usb keyboard.  Boots up fine in safe mode, restart into normal mode ok. After shutdown, back to same issue.  What's happening?

    G5 dual 2ghz.  Been unplugged for a while. Powers up but no video or power to usb keyboard.  Boots up fine in safe mode, restart into normal mode ok. After shutdown, back to same issue.  What's happening?

    I keep seeing people ask and the advice to replace if it has been unplugged, but really have nothing to confirm that from my experiences.
    My experience is that a weak or dead battery can cause much more than date and time issues.
    I have seen it time and time again.
    Deal with used machines and you will quickly learn....
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    Most of thee skinny on that...
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    hello I have imac (27-inch mid 2011) 3.1ghz intel core i5 1tb serial ata hard drive, amd radeon hd 6970m
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    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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