Scope of CRM functional consultant,

Hello Team
I need to know what is the scope of a CRM functional consultant in CRM eCommerce. As I know that I need to create Master data, product catalog and Transaction data.
But other than this for developing this in JAVA environment what is my scope.
What are the inputs to be provided from my side.
Revert if I'm not able to make it clear.
Thanks in advance
Karan

Hello Sarjit,
The Major Phases are :-
Project Initiation -Mock Demos explaining the real Time situation of SAP
Project Blueprinting Phase-Clientrequirent gathering,Fit gap analysis, Requirment mapping, BPR documentaion,
Realization -FD preparation, discussion with tech team reagrding requirements.,test case Preparation, integration issues
Testing(system Integration testing/user acceptance testing)-test execution, Integration issues , bug fixing
Go Iive
The As- Is analysis is actually done based on what the client wants at thier place and what SAP can offer.
It is mainly done to map requiremnts and find out whioch requiremnst can be done OOTB(SAP standard), configuration , customization and enhancements. It is also donw to know the effort time estimation for the enhancements objects.
The functional conusltant can do the following depending on the entry to the project and his/her exp:-
Business process requirement document
Functional specification.
Requiremnt mapping,
Requiremnt gathering
Effort estimation,.
Prtotyping for requirements.
Testing (major roles)
The major document to be used are Business process requirement documentation/ High level design dosumentation(HLD)
for the initial two phases.
For middle scale projects , the time would be min 1.5 yrs starting from project iniation to go live .It can be fast tracked if the client desires so.But these are actually dependant based on teh number of requirements that will be taken for that phase and thier criticality.
Hope this helps.
Reagrds
Sanjib

Similar Messages

What is ESOA? What is the Scope/Role for Functional Consultants in eSOA.

Hi Experts,
1)     Does eSOA is a tool, application or module?
2)     What is the relation between eSOA and ECC6.0?
3)     What is the Scope/Role for Functional Consultants in eSOA?
4)     What I have to learn in eSOA?
5)     How it is useful for Functional Consultant?
6)     How it is useful for Customers?
7)     How much time it will take to learn eSOA?
8)     Where can get the Material?
9)     What all technologies I have to learn before I learn to eSOA?
I am working as a SAP HR Consultant. If I want to learn eSOA what are the pre-requisites.
I donu2019t know anything eSOA.
Please give me the answers.
Regards,
Ram

Hi Ram,
See the answers below
> 1)     Does eSOA is a tool, application or module?
ESOA is not any tool,application or module. Its a methodology/Architecture
> 2)     What is the relation between eSOA and ECC6.0?
ECC 6.0 provides some Enterprises Services through enhancement packages.
> 3)     What is the Scope/Role for Functional Consultants in eSOA?
FUnctional consultant should know which ENterprise Serrvices are available and which should be developed to carry out a business process.
> 4)     What I have to learn in eSOA?
.         Being a technical guy, there are things to be learnt like ESR, implementing designed serivces through ABAP or Java and consuming it. But being a functional guy, only awareness of what enterprise services are available and what they do and their input/output params and how they can fit into a business process is sufficient.
> 5)     How it is useful for Functional Consultant?
see above
> 6)     How it is useful for Customers?
Customers can move towards Service Oriented Architecture, get flexibility in changing a business process easily, maintaince cost is less
> 7)     How much time it will take to learn eSOA?
depends on your skills
> 8)     Where can get the Material?
lot of material in SDN
> 9)     What all technologies I have to learn before I learn to eSOA?
ABAP or JAVA,ESR ( being a technical consultant) , Web Services
> I am working as a SAP HR Consultant. If I want to learn eSOA what are the pre-requisites.
you should aware of basics of service oriented architecture
If you further want to clear doubts, do write up.
Regards,
Piyush

Role of CRM Functional Consultant in ASAP Phases

hii
Some body explain me on their real time exeperiance of ASAP phase implementation. in depth??
What will be the major roles and reponsibilities of CRM Functional consultant in all these phase ???
How we should do the AS-IS study in client place ????
And what of documentation will be done in 1st and 2 nd phases???
like word or ppt ...etc
And which kind document used for sign of BBP??
In a middle scale industry how many months will it take for implementation.?
Please help in all these
Regards
Sarjit

Hello Sarjit,
The Major Phases are :-
Project Initiation -Mock Demos explaining the real Time situation of SAP
Project Blueprinting Phase-Clientrequirent gathering,Fit gap analysis, Requirment mapping, BPR documentaion,
Realization -FD preparation, discussion with tech team reagrding requirements.,test case Preparation, integration issues
Testing(system Integration testing/user acceptance testing)-test execution, Integration issues , bug fixing
Go Iive
The As- Is analysis is actually done based on what the client wants at thier place and what SAP can offer.
It is mainly done to map requiremnts and find out whioch requiremnst can be done OOTB(SAP standard), configuration , customization and enhancements. It is also donw to know the effort time estimation for the enhancements objects.
The functional conusltant can do the following depending on the entry to the project and his/her exp:-
Business process requirement document
Functional specification.
Requiremnt mapping,
Requiremnt gathering
Effort estimation,.
Prtotyping for requirements.
Testing (major roles)
The major document to be used are Business process requirement documentation/ High level design dosumentation(HLD)
for the initial two phases.
For middle scale projects , the time would be min 1.5 yrs starting from project iniation to go live .It can be fast tracked if the client desires so.But these are actually dependant based on teh number of requirements that will be taken for that phase and thier criticality.
Hope this helps.
Reagrds
Sanjib

Role of SD Techno-Functional consultant.

Hello all,
Am an ABAPer with one and half years of experience and have an opportunity to learn SD.
Can somebody tell me What exact role i will be performing as a technofunctional and does it make sence markewise(i mean does it add value to salary).
Please explain with some example.
Thanks.
Edited by: sandeep deshpande on Apr 20, 2008 7:18 PM

Hi Seema,
The Basic responsibility of a CRM Functional Consultant are
1. Understand the Clients Business Process
2. Mapping the Business Process with SAP CRM Process
3. Collecting the requirements of the client
4. Analyzing the requirements with respect to SAP CRM
5. Configuring the SAP CRM system according to clients requirement.
6. Co-ordinating with technical tem members to reach the technical requirements.
Precisely as a Functional Consultant, one has to interact with the client very often to map the business requirements with SAP CRM business Process.
Hope I have answered you.
Please reward points if it helps.
Best Regards,
Johnny.

Role for Functional Consultant in upgradation

Hi
I want to know, what will be the role of SAP CRM Functional consultant in up gradation of CRM 4.0/5.0 to 6.0/7.0?
I want detailed answers for this one and also if possible than also give some document or provide link for Up gradation document
I am eagerly waiting for reply. .
Thanks in advance.

Hi there,
First and foremost, take all screenshot of processes in the old version. (Functional)
Well to start with, the main backbone of the upgrade project are the Basis Team, so you will be needing a strong Basis Resource.
Once you define the system, a technical testing is done by them and given the system to Functional Consultant.
Compare the old screenshot with new version screenshot and ensure whether the data is correctly available, this can be random, just the basic and important processes to cover. (Functional)
Meanwhile, the functional consultant is required to develop the test scripts, which will include all the business scenarios which are been used in the old version.
For eg: Test Scripts on Sales process -->from creating the Prospects to Lead then Oppurtunity Document and then closing the case by creation of Sales Orde Management in ECC.
After testing, it is important in any project to get the sign off from the business team, these are called unit testsing & integration testing sign-off process.
So based on your modules interfaced with CRM system, you will require one consultant from each module, for instance, SD Consultant for SD Module.
One more resource will be needed for Web UI Components to test the BSP pages and all, for this a CRM Technical Consultant is needed to be on a safer side, or even a functional consultant can test depending on his/her expertise on Web UI functionality.
Hope this helps,

Scope of Functional Consultant for e-SoA

Hi,
Can anyone explain me what is the scope of functional consultant in e-SoA.

Wealth of information to be found in Wiki around BPX roles and you might also look at the blog entries of folks like Kartik Iyengar, Richard Hirsch, Ranjan Baghel, Owen Pettiford to see what enterprise architects are doing and how they intersect with process consultants. You'll need to do a bit of search and discover. Many of these folks are actively engaged in e-SOA projects and work with functional consultants in that regard.

Role of a functional consultant in Middleware

Hi Friends,
Can any one please tell me the role of a SAP Sales & Service functional consultant in Middle ware. As of i know we take care of the Initial load of the objects and monitor the Bdoc's, Objects..etc..
Can any one share the experience as of why we get errors in the middle ware and why should we monitor the Bdoc's or Ques. What is the reason for failing BDoc's.
Thanks,
Sree

Bdoc's are the documents which flow from CRM to R/3 viceversa , We must check the queues since it may cause problem in later stage for releasing.
R.Suresh.

Difference in roles of functional consultant & Business Analyst

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What are the differences in the roles of business analysts & functional consultants in SAP? At which levels of organization hierarchy they fall?
Regards
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Hello Abhijeet,
To add on the comments Marilyn already posted, my experience at customer projects is that SAP Functional Consultants are more focussed on one subject matter/business domain like HR, CRM, Finance, SCM, SRM, etc. which are related to the functional modules SAP delivers. The business side of IT products as you can say. Good functional consultants know the details of that specific subject matter and are able to translate these to functional requirements for the implementation of the SAP module.
A Business Analist is a more generic role. Mostly found in the CIO office or at the Information Management part of a business division/unit. He/she translates more high-level business goals into concrete improvement programs and designs.
To make a very bold distinction: Business Analists more like are employees of the company trying to improve its business, where SAP Functional Consultants are hired from consulting firms to do their specific trick. Off course this not always is true, because roles are defined differently from company to company as Marilyn already stated.
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Role of a functional consultant in an upgrade project

Hello friends,
My client is planning for an upgrade of 4.7 to ECC 6.0.
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Following would be some of responsibilities -
Coordinate with Client Business/Functional Team to identify critical business processes, understand the functionality of the custom developments
Overall Test Planning, Preparation of Test Plans, test scripts and executing Unit and Integration testing
Providing clarifications for functional related issues during UAT
It is is functional upgrade analyze which custom functionalities can be retired and which can be brought back to standard.
Prepare a POC on the recommended new functionalities on how these would be useful for the Client.
Training the Client super users
Preparing training documents
Analyzing the obsolete transacations and modifying the documents with the new transactions
Hope this helps you.

What are the roles & responsibilities of SAP MDG Functional Consultant?

Dear experts,
Please explain What are the roles & responsibilities of SAP MDG Functional Consultant?
Regards
Adhi,

Hello Adhi
There is no limit to explore in MDG. As a functional consultant you are responsible for -
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2. Set up governance process - Workflow
3. Configuration - MDG (Activate services - functions / role set up / Data modelling / process modelling / replication set up ) - You have to involve in each of these activities with technical. You can also do it on your own.
4. Testing - end to end testing and training
5. Cut over activities - data load etc
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As mention, you can explore a lot in MDG.
Kiran

Role of Functional Consultant

Dear All,
I am SD consultant working since last 3 years now I got the CRM Project to implement.
Can any body please tell the role of function consultant while implementing CRM 2007?
I little confused that what is functional consultant responsibility and what is technical consultant responsibility
Thanks in Advance,
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Hi Raj,
I understand your doubt!
Functional consultant is a broad term used for all functional people working on a project. You need to identify the area you are working on, hence would have different roles and responsibilities for the same.
The following threads can help you get direction towards resolving your query:
Role of Functional Consultant
What are the roles & responsibilities as a sap hr functional consultant ?
Role and Responsibility of support functional consultant SD
Role of FI consultant with Interface
Hope this helps!
Regards,
Saumya

Role of SAP CRM functional

I would like to know the role played by the SAP CRM functional. What is the scope of this role in future.

Greetings,
Firstly, fantastic work that you are carrying on in the forum.
Secondly, I would appreciate if you could advise me my next step.
I have close 11+ years of experience in
Sales. Business Development , Key Account Management, Brand Management, Public Relations
Development, Marketing, Market R&D, Client Servicing
so on and so forth in various different verticals and currently working as a Sr.Business Manager. I
come from a non technical academics background.
SAP ERP is where I want to be now as I am not fixed on any domain, I am looking forward to get into SAp CRM training (Functional) and start a fresh career into SAP.
My questions are :
a) With 11 years of business Development experience and completing SAp CRM module, will this
enhance my career ,though I might have to start from scratch, but on the longer how does the stand
look like with my profile?
b) What would be the combination module along with SAP CRM that I can focus in the future (SD/MM/
SEM/BP/PLM/SRM/SEM/QM/CS/IS/EP) etc?
This is a very calculative move I would like to make and it would help in decision making with your
valuable advise.
I look forward to hearing from you as early as possible.
Thank you
Arun Xavier

Need help in getting information/training material for SAP CRM (Functional)

Hello,
I am a SD Consultant.
I want to learn SAP CRM (Functional) on my own without going to any training institute or some thing.
Therefore, can anyone help me in forwarding the link(s) or document(s) with which I can learn about SAP CRM (Functional).
I want information/training material regarding SAP CRM 7.0 (on system/software working, not the general information, for example- why CRM, where CRM, etc)
For example, about org data, org structure, possible scenarios, etc.
Thanks in advance for spending your valuable time for me.
Regards,
T. Chaitanya
<<Moderator Message: Sorry, can't do. Search!>>
Message was edited by: kishan P

Hi Chaitanya,
Since You are already a SD Consultant, We assume you are very much familliar with SAP and for you CRM will also be not a big Deal.
Customer Relationships Management (CRM) is a model for managing any Organization's interaction with current and future customers. It involves technology to organize, automate and synchronize SALES, SERVICES(postsales) AND MARKETING(presales).
First of all you need to get SAP CRM installed in your system and then you need to get command over Account and Contact Management (Business Partner). The same can be learned using WebUI or GUI. From GUI the transaction launcher is WUI then web page opens up enter your credentials and select Role - Salespro. Open the Account and Contact section and do some R&D and you can learn. But in GUI you need to go to SPRO -> IMG -> Cross Application Components -> SAP Business Partner -> Business Partner -> Basic Settings -> Number Ranges & Groupings -> Define Number Ranges. Here you have defined number range then you need to assign to some group created from SPRO same way. And Finally maintain Business Partner using Tcode - BP.
Then You Learn Organizational Management which allows us to map our marketing, sales, service structure maintaining company's structure including the position and Employees in an Application and assign specific attributes to the otganizational units.
Path: SPRO -> IMG -> CRM -> Master Data -> Organizational Management -> Organizational Model -> Create Org Model/Change org model.
Just Go ahead and with some more R&D in the system and taking of F1 Help of SAP Documentation I think you can easily learn SAP CRM.
Regards,
Piyush

Need information/training material regarding SAP CRM Functional

Hello,
I am a SD Consultant.
I want to learn SAP CRM (Functional) on my own without going to any training institute or some thing.
Therefore, can anyone help me in forwarding the link(s) or document(s) with which I can learn about SAP CRM (Functional).
I want information/training material regarding SAP CRM 7.0 (on system/software working, not the general information, for example- why CRM, where CRM, etc)
For example, about org data, org structure, possible scenarios, etc.
Thanks in advance for spending your valuable time for me.
Regards,
T. Chaitanya

Hi ,
In the SDN lot of documents are there search in the WIKI.check the standard sap doc cr100.

Sql for sap functional consultant

Hi sap consultants,
I have a query related to sql for functional consultant.
My question is what is the use of sql for functional consultant and what is the future prospect
after learning it, means will it help in career growth in sap and also to build my candidature strong.
Please suggest me regarding this.will highly appreciate your replies.
Thanks in advance.

Prafulla,
Have a look at some of the blogs collected under SAP Career Blog Links. Your best route to becoming an SAP Functional specialist is to work your way into the support group of the company in which you already work. Experience is more important than the certificate. Get your experience supporting SAP as an SAP CRM specialist first, THEN get your certificate.
If you try to do the reverse, you're signing up for a lot of heartache (see blogs in the previous link page). Whatever you do... do NOT quit your job to sign up for training/certification on the hopes that you'll find a job easily after you are certified. End user experience is better than nothing, but does not necessarily "count" as experience when you're trying to get a job for the first time as a functional specialist.
Only AFTER you've been a specialist for a while does the end user experience add clout to your credentials as you can say " I've experienced the FULL spectrum of SAP" while folks who never had the end user experience seem somewhat lacking by comparison.
So *eventually*, end user experience + specialist experience + certification = more than the sum of the parts.
Hope this helps!
Best regards,
--Tom

Scope of CRM functional consultant,

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