SCOT don't work correctly when I send mail from Workflow

Hi.
I setting from SU01 the mail of users. I send an email from Workflow, I find this mail in SCOT.
But the SCOT don't send the mail to user.
Can I solve it?
Regards
Angela

Hi Angela,
I don't think your problem lies in SAP. You need to check with the exchange guys to see if the e-mail you send is relayed in the exchange server. Depending on your sending address it is possible the exchange server will not send it on. Depending on the place the exchange server is, there is a possibility there still is a firewall which blocks smtp communication.
Regards,
Martin

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Sending mail from workflow or Updating container from FM

Dear friends,
I'm new to work flow.
My requirement: send mail from workflow to a user after dead line is missed I do not want to use messages in 'Latest end' tab. I want to send mail.
The mail id of the user is determined in the previous step using a FM. How do I use this mail id to send the mail. I thought of using 'Rule' option in 'Send Mail' (and use same FM)but thats not possible. In that case how do I pass the mail id value to the WF container from the FM?
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SCOT don't work correctly when I send mail from Workflow

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