Screen Capture Not Working Properly Since Upgrade

The following keyboard shortcut does not work on my laptop:
Command + Shift + 4 + Spacebar
When I have an external monitor connected, in mirrored mode, it doesn't work. If I disconnect the monitor or change the monitor arrangement into extended mode, it works fine. All the other shortcuts (e.g. CmdShift3) work fine.
Anyone else have this problem?

OK, I've got a Mac Pro with an ATI Radeon X1900 card and two displays: an Apple 30" and a very old Apple 23" Cinema Display. The latter is attached using the very expensive Apple converter. I just put them into mirror mode and CommandShift+4Spacebar worked fine. If someone at Apple tried to duplicate the problem with whatever hardware they had on hand and got the same result I just did (namely it works), then they would conclude there is no inherent bug in the OS regarding mirrored displays and screenshots. There are two other possiblities:
1. Something is conflicting in your installation of the OS
2. There is a bug in the OS, but only for some particular hardware configurations
To eliminate the first possiblity the only thing that can work is for you to do a new installation of the OS on your hardware and see if the problem is still present. So in this case a re-install is not a frivolous suggestion.
There is one other thing to try: create a new test user, leave it as Apple creates it, log into that account and try the screenshot shortcut. That will eliminate some peculiarity associated with your regular account. Of course, it doesn't eliminate the possiblity that something is wrong with the OS as installed, or that something you have installed that is available to all accounts is causing the problem.
You might also try a Safe Mode boot. Problem is that disables everything not strictly necessary to run the computer, and I'm not sure whether the extension(s) necessary for dual displays and screenshots would work correctly, but it is certainly worth a try. Hold down the Shift key when you hear the startup chime, and wait until you see the login screen with the "Safe Mode" message (the boot will take longer than usual). Login and see how (or if) things work.
Francine
Francine
Schwieder

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[ninez@ninez compiz-libcompizconfig]$ build-compiz
-- The C compiler identification is GNU 4.7.0
-- The CXX compiler identification is GNU 4.7.0
-- Check for working C compiler: /usr/bin/gcc
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CMake Error at CMakeLists.txt:12 (include):
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-- checking for module 'protobuf'
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I'll see if i can remember what other packages were giving me grief, and post them as well. ~ if i manually specify the complete 'include' path for things like CompizCommon (in CMakelists.txt) , i do get past the issue. However, like i said - this wasn't a problem before upgrading, and i shouldn't have to manually put in the full paths. something is wrong.
any help is appreciated
cheerz
Last edited by triplesquarednine (2012-04-25 21:26:27)

rufflove wrote:
Looking at the changelog for cmake 2.8.8, it could well be that it is working as intended.
Noah, downgrading to cmake 2.8.7 is quick way around the problem.
Thanks for this, Rufflove.
I just got in the door, so i think i'll downgrade cmake.
cheerz
EDIT: Yup, That's seems to do the trick. 2.8.7 works OOTB, 2.8.8 does not.
I've also mentioned this to Sam. (in case, it turns out that they need to change some stuff for that version).
marked [SOLVED]
Last edited by triplesquarednine (2012-04-25 17:54:53)

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Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/

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A proud Sony User since 2002
If I was helpful to you, thank me by Kudos

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ESS Scenario in 4.7
4.7 Scenario:
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Sl.No     Functionality     Service/EWT/URL Name     Standard/ Customized     Type
1     Home Page     PZM3                                          Standard                 Service
2     Inbox                     BWSP                                          Standard                 Service
3     Calendar                     BWCA                                          Standard                 Service
4     Whou2019s Who     PZ01                                          Standard                 Service
5     CPF Display     http://192.168.0.2:7070/omcpf             NA                                  URL
6     Payslip Display     ZPAYSLIP_USER                          Customized                Service
7     Section 80C     PZ88                                          Standard                EWT
8     Section 80                     PZ80                                          Standard                EWT
9     Form 16                     HRESSIN_F16                          Standard                EWT
10     Address                     PZ02                                             Standard                EWT
11     Bank Information     PZ03                                          Standard                Service
12     Open Appraisals     Not Available                           NA                                 Service
13     Emergency Address     PZ05                                           Standard                 EWT
14     Family/Dependents     PZ12                                           Standard                 EWT
15     Personal Data     PZ13                                               Standard                  EWT
16     Previous Employers     PZ28                                           Standard                 EWT
17     Apply Leave     WS20000081                           Standard               Service
18     Leave Overview     WS01000109                           Standard              Service
19     Leave Balance     PZ09                                             Standard              Service
20     Loan Application     ZLOAN                                          Customized              Service
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OSS ticket raised, but no solution for IMG u201CWork and Lifeu201D events.
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Sl.No     Functionality     Service/EWT/URL Name     Standard/ Customized    Type
1     Home Page     PZM3                                       Standard                           service
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Screenshot attached below.
2           Whou2019s Who                 PZ01                                      Standard                             Service
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8     Section 80      PZ80     Standard     EWT     Available
9     Form 16                HRESSIN_F16     Standard     EWT     Available
10     Address                PZ02     Standard     EWT     Available     Only EWT Available.          Service needs to be created to access the EWT.
11     Bank Information     PZ03     Standard     Service     Available     EWT Available.           Service needs to be created to access the EWT.
12     Open Appraisals     Not Available     NA     Service          EWT Available.           Service needs to be created to access the EWT.
13     Emergency Address     PZ05     Standard     EWT     Available     EWT Available.           Service needs to be created to access the EWT.
14     Family/Dependents     PZ12     Standard     EWT          EWT Available.           Service needs to be created to access the EWT.
15     Personal Data     PZ13     Standard     EWT          EWT Available.           Service needs to be created to access the EWT.
16     Previous Employers     PZ28     Standard     EWT          Service Available
17     Apply Leave     WS20000081     Standard     Service     Available, but not working                                                                               No solution is proposed yet.
18     Leave Overview     WS01000109     Standard     Service     Available, but not working               No solution is proposed yet.
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Ya ramakrishna,
Even easier is for you to send us the mail ID of your client. We will do the work, then send them an idoc of message type INVOICE and for you a post card of course.
Please do the needfull,
Julius

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@sisboldt ,
Hello and thank you for posting on the HP support forums.
So that I can better help you with your sound issue. Please post back with your full model and product number. Use this link to help you find the information.
HP Notebook PCs - How Do I Find My Model Number or Product Number?
Here is another link you may find useful. Please give it a read before posting back with your system information.
Advice for asking the "Very Best Question"
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

Screen Capture Not Working Properly Since Upgrade

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