Screen Capture Timing Problem

I did a screen capture using Captivate and when I bring it over to my editing program to synch with the speakers video, the total running time of the screen capture is off by a considerable margin. The video (which was started and stopped almost simultaneously with the screen capture) is much longer than the screen capture.
I'm afraid that, in the screen capture something was checked to not record real time. Is that an option? Thanks in advance!!!
I'm running Captivate 4.

Hi there
Indeed there is such an option. You find it by clicking Edit > Preferences > Recording > Settings > Actions in real time.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Similar Messages

I have a 17" Macbook pro with flickering red and cyan(blue) lines across the screen. The issue disappears temporarily when I tap on the computer, and the problem does not occur when I use external display or try to screen capture the problem.

I purchased my Macbook (17") through a certified apple tecnition in August 2012, it was refurbished and the motherboard was completely replaced. I do a lot of photo editing, but I have been unable to do so because of the red vibrating lines that interrupt my screen. The issue disappears temporarily when I tap on the computer, and the problem does not occur when I use external display or try to screen capture the problem. I brought the computer back to the technition I purchased it from and he said that it was a problem with my fan, so I have two new fans but the issue is still occuring. He says he doesnt know whats wrong. Does anyone have any information on this issue?
Here is an image of the issue
http://www.flickr.com/photos/67839707@N08/8884847081/

I recommend having your Mac serviced by someone competent. A force sufficient to "blow apart" the fans was clearly excessive and may have damaged the display cable, as well as any number of other problems.
Dust is properly cleaned with a vacuum, preferably one designed for computer service, and they are not cheap.
Compressed air should never be used. It just blows dust everywhere, often into places where it can no longer be removed.

Screen Capture Timing

I am trying to write a program which screenshots (using a robot) an HTMLeditorkit inside a jWindow. My problem is that I need a way to ensure that the window is completely drawn before the robot takes the screen capture. I have tried using invokeLater() but it does not seem to help. Any advice would be greatly appreciated.

What is it with screenshots today..... homework assignment?
Check out the link shown below:
http://forum.java.sun.com/thread.jsp?forum=57&thread=375682
Just use the technique shown at the link to make sure that the page is loaded, then trigger your robot to capture the screenshot.
;o)
V.V.

No screen capture program in CC?

I realize there are a ton of programs out there with varrying degrees of usefulness for this sort of thing. But I would expect such a comprehensive toolset as creative cloud would have some way of recording my desktop/other adobe programs. I work in marketing for a software company, so the vast majority of video done by us, is from the software itself. I hate having to rely on 3rd party programs and freeware video converters to do this. I understand captivate has this ability..... but for some reason is not included in the package. I also understand there was an Ideas post, where this topic was voted on. However I do not have the necessary perms to access that page.
If anyone is aware of a change, or could perhaps point me in a direction where my cries will be more usefulI, that would be appreciated. I guess I should also mention the reason I want adobe CC to support screen capture natively is because I love the entire CC package to death! the developers at adobe, could run circles around any of these compettitors (techsmith for example) in my opinion.

https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform for feature requests
Otherwise, some links I've saved from various Premiere forums
Here are some Screen Capture Notes/Problems
NOTE - do NOT use a Variable Frame Rate capture setting !!!
Free Open Source software http://camstudio.org/
-use with Lossless Lagarith http://forums.adobe.com/thread/875797
http://www.pixelmetrics.com/
Some of these notes are for Premiere Elements, but may help with PPro
Fraps & Elements http://forums.adobe.com/thread/967201
-and Elements preset http://forums.adobe.com/thread/943772
-and more Elements http://forums.adobe.com/thread/871095
Camtasia http://forums.adobe.com/thread/836800
-and Lagarith Codec http://forums.adobe.com/thread/1287577
-and http://forums.adobe.com/thread/775288
-and http://forums.adobe.com/thread/453044
-and http://forums.adobe.com/message/3202148
Techsmith codec http://forums.adobe.com/message/3692768
-and http://forums.adobe.com/thread/1046914?tstart=0
BB Flashback http://forums.adobe.com/thread/1074014
XSplit recorder http://forums.adobe.com/thread/1160940
Elgato http://forums.adobe.com/thread/1163126 w/picture
Dxtory http://forums.adobe.com/message/5172056
Bandicam read #10 http://forums.adobe.com/thread/954394

Stratosphere- Problem with Screen Capture and Group Text Reply

I have a problem with the side button that locks/unlocks the phone. I don't know why it happens but sometimes when I press the side button to lock the phone it takes a screen shot and send its to my Gallery under the folder ScreenCapture. I can't figure out why it does this sometimes, and when i want to actually take a screen shot I cant.
Anyone know how exactly you can take a screen shot?
Another question i have is with Group Texts. Is there a way to reply all when I receive a text that was sent to multiple people or can I only reply to the sender?
Hope someone can help thanks!

Hello kfeatherstone! I can provide you with instructions for taking a screenshot:
1. Press both the Power and Home buttons briefly.
2. You should hear a “click” sound and the screen will say “Screen captured. Saved as image file
In regards to your messaging, "reply to all" is not an available option. I hope this information helps!
ChaunceyM_VZWSupport
Follow us on twitter @VZWSupport

Problem recording sound during screen capture

Hi
I'm having a problem when recording screen captures in Windows XP SP3 in Boot Camp.
There is almost no sound. There is a very low sound level being picked up from the microphone.
The screen capture software I'm using is Capture Solution by SProsoft. I get the same result when using Windows Media Encoder, so I don't think it is a problem with the capturing program.
There is no problem with Windows XP making the sounds as I use it. It is just that I cannot record those sounds.
Thank you for any assistance you can give.

Hi ya I solved it..... I brought it back to the shop I got my phone in and they gave me a brand new one.
I had it for 11 months when I returned it and it was still covered by warranty hope this helps :)

Robot screen capture problem on Mac os 10

Dear all,
I perform a screen capture with jframe size.The background capture is ok but i have a line border around the rectangle determined by the capture and a shadow in capture background..
How to remove the line border of capture, and suppress the shadow on mac ....
Thanks in advance for all helps..
package nomadsland.splashWindow;
import java.awt.AWTException;
import java.awt.Color;
import java.awt.Dimension;
import java.awt.Graphics;
import java.awt.Graphics2D;
import java.awt.Rectangle;
import java.awt.Robot;
import java.awt.event.ActionEvent;
import java.awt.event.ActionListener;
import java.awt.image.BufferedImage;
import java.awt.image.ConvolveOp;
import java.awt.image.Kernel;
import java.io.IOException;
import javax.imageio.ImageIO;
import javax.swing.JWindow;
import javax.swing.Timer;
public class ShadowedWindow extends JWindow {
    private BufferedImage splash = null;
    public ShadowedWindow(BufferedImage image) {
        createShadowPicture(image);
    public void paint(Graphics g) {
        if (splash != null) {
            g.drawImage(splash, 0, 0, null);
    private void createShadowPicture(BufferedImage image) {
        int width = image.getWidth();
        int height = image.getHeight();
        int extra = 14;
        setSize(new Dimension(width + extra, height + extra));
        setLocationRelativeTo(null);
        Rectangle windowRect = getBounds();
        splash = new BufferedImage(width + extra, height + extra, BufferedImage.TYPE_INT_ARGB);
        Graphics2D g2 = (Graphics2D) splash.getGraphics();
        try {
            Robot robot = new Robot(getGraphicsConfiguration().getDevice());
            BufferedImage capture = robot.createScreenCapture(new Rectangle(windowRect.x, windowRect.y, windowRect.width + extra, windowRect.height + extra));
            g2.drawImage(capture, null, 0, 0);
        } catch (AWTException e) { }
        BufferedImage shadow = new BufferedImage(width + extra, height + extra, BufferedImage.TYPE_INT_ARGB);
        Graphics g = shadow.getGraphics();
        g.setColor(new Color(0.0f, 0.0f, 0.0f, 0.3f));
        g.fillRoundRect(6, 6, width, height, 12, 12);
        g2.drawImage(shadow, getBlurOp(7), 0, 0);
        g2.drawImage(image, 0, 0, this);
    private ConvolveOp getBlurOp(int size) {
        float[] data = new float[size * size];
        float value = 1 / (float) (size * size);
        for (int i = 0; i < data.length; i++) {
            data[i] = value;
        return new ConvolveOp(new Kernel(size, size, data));
    public static void main(String[] args) {
        try {
             BufferedImage image = ImageIO.read(ShadowedWindow.class.getResourceAsStream("loginPanelGeneric.png"));
            ShadowedWindow window = new ShadowedWindow(image);
            window.setVisible(true);
            Timer timer = new Timer(5000, new ActionListener() {
                public void actionPerformed(ActionEvent evt) {
                    System.exit(0);
            timer.start();
        } catch (IOException e) {
            e.printStackTrace();
}Thanks you in advance for any help...

Dear all,
I perform a screen capture with jframe size.The background capture is ok but i have a line border around the rectangle determined by the capture and a shadow in capture background..
How to remove the line border of capture, and suppress the shadow on mac ....
Thanks in advance for all helps..
package nomadsland.splashWindow;
import java.awt.AWTException;
import java.awt.Color;
import java.awt.Dimension;
import java.awt.Graphics;
import java.awt.Graphics2D;
import java.awt.Rectangle;
import java.awt.Robot;
import java.awt.event.ActionEvent;
import java.awt.event.ActionListener;
import java.awt.image.BufferedImage;
import java.awt.image.ConvolveOp;
import java.awt.image.Kernel;
import java.io.IOException;
import javax.imageio.ImageIO;
import javax.swing.JWindow;
import javax.swing.Timer;
public class ShadowedWindow extends JWindow {
    private BufferedImage splash = null;
    public ShadowedWindow(BufferedImage image) {
        createShadowPicture(image);
    public void paint(Graphics g) {
        if (splash != null) {
            g.drawImage(splash, 0, 0, null);
    private void createShadowPicture(BufferedImage image) {
        int width = image.getWidth();
        int height = image.getHeight();
        int extra = 14;
        setSize(new Dimension(width + extra, height + extra));
        setLocationRelativeTo(null);
        Rectangle windowRect = getBounds();
        splash = new BufferedImage(width + extra, height + extra, BufferedImage.TYPE_INT_ARGB);
        Graphics2D g2 = (Graphics2D) splash.getGraphics();
        try {
            Robot robot = new Robot(getGraphicsConfiguration().getDevice());
            BufferedImage capture = robot.createScreenCapture(new Rectangle(windowRect.x, windowRect.y, windowRect.width + extra, windowRect.height + extra));
            g2.drawImage(capture, null, 0, 0);
        } catch (AWTException e) { }
        BufferedImage shadow = new BufferedImage(width + extra, height + extra, BufferedImage.TYPE_INT_ARGB);
        Graphics g = shadow.getGraphics();
        g.setColor(new Color(0.0f, 0.0f, 0.0f, 0.3f));
        g.fillRoundRect(6, 6, width, height, 12, 12);
        g2.drawImage(shadow, getBlurOp(7), 0, 0);
        g2.drawImage(image, 0, 0, this);
    private ConvolveOp getBlurOp(int size) {
        float[] data = new float[size * size];
        float value = 1 / (float) (size * size);
        for (int i = 0; i < data.length; i++) {
            data[i] = value;
        return new ConvolveOp(new Kernel(size, size, data));
    public static void main(String[] args) {
        try {
             BufferedImage image = ImageIO.read(ShadowedWindow.class.getResourceAsStream("loginPanelGeneric.png"));
            ShadowedWindow window = new ShadowedWindow(image);
            window.setVisible(true);
            Timer timer = new Timer(5000, new ActionListener() {
                public void actionPerformed(ActionEvent evt) {
                    System.exit(0);
            timer.start();
        } catch (IOException e) {
            e.printStackTrace();
}Thanks you in advance for any help...

Screen capture problem

When I do a screen capture with command-shift-4 the resulting image is broken. That is it looks like the image is chopped up in vertical strips and displaced. Below is an example with what it should look like (the latter using Snapz Pro).

Having trouble including images!!

Problem Recording - screen capture isn't capturing correct window

Hi,
I'm working in Captivatre 7 on a Mac, and I'm trying to add a recording slide to do a tutorial in Photoshop. When I do the screen capture, and then finish, it takes me back to Captivate, and all the slides have the background of my captivate template instead of the Photoshop window. This hasn't happened to me before, and all the settings look the same - I've used screen capture in Captivate 5 & 6, but not 7 yet. When I went to try the screen capture in Captivate 6 also, it's doing the same thing. Some of the motions (but not all) are being captured correctly - the text captions are referencing the motions related to Photoshop. Here are some photos below - the orange background is my Captivate background template, and I've added some photos of my settings. Any help is appreciated!

Be sure you have a blank (child) master slide and assign that one to the slides. If the objects you are seeing now sit on the main master slide, you can still create a blank child master slide for which you uncheck the options 'Show Main Master Slide Objects' adn 'Use Master Slide Background' in the Properties panel of that child master slide.
If you want to have the captured slides fitting in the central rectangular space, you'll need another approach: knockout master slide:
http://blog.lilybiri.com/create-and-use-a-knockout-master-slide
Lilybiri

Auto-Timed Screen Captures...possible??

So, I'm looking at automatically capturing my screen with a START and STOP time, each day, every day. Basically I need to see when my software pops up an alert but I don't want to sit at my computer and stare at it all day...rather scrub through a screen capture video (1 fps) that has a time/day stamp on it.
I don't own Captivate, but I wanted to know if this was possible with this app before throwing down $800.00.
Is what I'm looking for make sense? If so, has anyone tried this?

Hi Pete
You mention capturing a video screen. I might ask if it's resulting in a blank area where you should see the video? If so, in SnagIt, you likely need to enable capturing a "layered" window.
Hope you find something that works for you... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Strange Screen Capture Problem

Ok, I'm stumped and hope someone can help me out.
For some reason, on my macbook pro, I can't get the screen capture cmd-shift-4-space to work. All the other screen capture modes work (eg. cmd-shift-3 and cmd-shift-4).
When I hit the cmd-shift-4 command and then hit the space bar, I see the camera show up, but it will not select individual windows. Instead the whole screen is highlighted and when I click, it takes a blank white picture. How do I fix this? Thanks.

Have you tried booting in Safe Mode? Hold down the Shift key as soon as you hear the startup chime. The boot will take longer, as the system repairs the drive, clears some caches, and disables all third party startup items (and some Apple ones as well). Try it in Safe Mode, then reboot normally and try it again. If it works in Safe Mode, but not when you reboot, then there is a conflict with some startup item.
Francine
Francine
Schwieder

Help ! Screen Capture sound every 30 seconds

Hi all I need help! Last week in the middle of my work day nothing special, the system started playing the camera shutter / screen capture. I started timing between the shutter, every 30 seconds, very annoying - the camera shutter sound - same as the shift-4 screen capture sound and same as the sound that occurs when you press the back button in terminal. I have a 15 inch mac book pro. 2009 model.
I wondered whether someone had installed a hidden shell script or apple script program and is capturing my screen and maybe sending it over the net.
I have checked activity monitor and did not notice any programs running like "screencapture" or anything else like that. I have also turned hidden files visable on, but i can't find any screen capture directory or files: .jpg, .pdf, .png files I should be seeing lots of them for every 30 seconds per capture. Back to terminal here is my dump from ps ax command:
PID TT STAT TIME COMMAND
1 ?? Ss 0:07.47 /sbin/launchd
10 ?? Ss 0:01.75 /usr/libexec/kextd
11 ?? Ss 0:01.15 /usr/sbin/DirectoryService
12 ?? Ss 0:01.16 /usr/sbin/notifyd
13 ?? Ss 0:00.19 /usr/sbin/syslogd
14 ?? Ss 0:00.15 /usr/sbin/diskarbitrationd
15 ?? Ss 0:02.08 /usr/libexec/configd
16 ?? Ss 0:01.65 /usr/sbin/distnoted
19 ?? Ss 0:00.54 /usr/sbin/mDNSResponder -launchd
26 ?? Ss 0:00.19 /usr/sbin/securityd -i
31 ?? Ss 0:00.41 /usr/sbin/ntpd -c /private/etc/ntp-restrict.conf -n
32 ?? Ss 0:00.06 /usr/sbin/cron
34 ?? Ss 0:00.07 /System/Library/PrivateFrameworks/MobileDevice.frame
35 ?? Ss 0:00.04 /sbin/SystemStarter
39 ?? Ss 0:11.81 /System/Library/Frameworks/CoreServices.framework/Fr
40 ?? Ss 2:11.63 /System/Library/CoreServices/loginwindow.app/Content
41 ?? Ss 0:00.06 /usr/sbin/KernelEventAgent
43 ?? Ss 0:34.52 /usr/libexec/hidd
44 ?? Ss 0:01.19 /System/Library/Frameworks/CoreServices.framework/Ve
46 ?? Ss 0:00.00 /sbin/dynamic_pager -F /private/var/vm/swapfile
51 ?? Ss 0:00.16 /usr/sbin/blued
52 ?? Ss 0:00.03 autofsd
55 ?? Ss 0:00.10 BBDaemon
61 ?? Ss 0:01.88 /System/Library/CoreServices/coreservicesd
62 ?? Ss 1:37.87 /System/Library/Frameworks/ApplicationServices.frame
63 ?? Ss 0:01.65 /usr/libexec/ApplicationFirewall/socketfilterfw
67 ?? S 0:00.05 /Library/StartupItems/HWPortDetectdriver/HWPortCfg
146 ?? Ss 0:00.01 /System/Library/Frameworks/OpenGL.framework/Versions
160 ?? Ss 0:06.90 /usr/sbin/coreaudiod
170 ?? Ss 0:10.15 /System/Library/PrivateFrameworks/DiskImages.framewo
174 ?? Ss 0:00.58 /System/Library/PrivateFrameworks/DiskImages.framewo
180 ?? Ss 0:00.71 /sbin/launchd
184 ?? S 0:02.16 /System/Library/CoreServices/Dock.app/Contents/MacOS
185 ?? S 0:06.26 /System/Library/CoreServices/SystemUIServer.app/Cont
188 ?? S 0:02.26 /System/Library/Frameworks/ApplicationServices.frame
191 ?? S 0:00.00 /usr/sbin/pboard
199 ?? S 0:00.04 /System/Library/Frameworks/InputMethodKit.framework/
201 ?? S 0:04.23 /System/Library/Input Methods/Kotoeri.app/Contents/M
206 ?? S 0:00.28 /usr/libexec/UserEventAgent -l Aqua
212 ?? S 0:00.04 /System/Library/CoreServices/AirPort Base Station Ag
213 ?? S 0:24.59 BBLaunchAgent
215 ?? S 0:00.15 /System/Library/CoreServices/Folder Actions Dispatch
218 ?? S 0:00.28 /System/Library/CoreServices/Menu Extras/TextInput.m
223 ?? S 0:00.23 /Library/PreferencePanes/Growl.prefPane/Contents/Res
225 ?? S 0:22.03 /Users/salexsaa/Library/Application Support/RealNetw
227 ?? S 0:00.03 /Users/salexsaa/Library/Application Support/RealNetw
463 ?? S 0:41.93 /System/Library/CoreServices/Finder.app/Contents/Mac
632 ?? S 2:48.51 /Applications/Google Chrome.app/Contents/MacOS/Googl
638 ?? S 0:03.06 /Applications/Google Chrome.app/Contents/Versions/8.
639 ?? S 0:22.09 /Applications/Google Chrome.app/Contents/Versions/8.
642 ?? S 0:01.15 /Applications/Utilities/Terminal.app/Contents/MacOS/
679 ?? S 3:27.94 /Applications/Google Chrome.app/Contents/Versions/8.
692 ?? S 1:15.15 /Applications/Google Chrome.app/Contents/Versions/8.
701 ?? S 0:01.71 /Applications/Preview.app/Contents/MacOS/Preview -ps
815 ?? S 0:04.11 /Applications/Microsoft Office 2011/Office/Open XML
1278 ?? S 0:00.39 /System/Library/Services/AppleSpell.service/Contents
1287 ?? S 0:18.59 /Applications/Google Chrome.app/Contents/Versions/8.
1297 ?? S 0:22.32 /Applications/Microsoft Office 2011/Microsoft Excel.
1303 ?? S 0:00.05 /Library/Application Support/Microsoft/MAU2.0/Micros
1323 ?? S 0:13.76 /Applications/Skype.app/Contents/MacOS/Skype -psn0
1360 ?? S 0:08.29 /Applications/Google Chrome.app/Contents/Versions/8.
1375 ?? S 0:22.34 /Applications/Google Chrome.app/Contents/Versions/8.
1452 ?? S 0:02.12 /Applications/Google Chrome.app/Contents/Versions/8.
1497 ?? SNs 0:00.18 /System/Library/Frameworks/CoreServices.framework/Fr
1512 ?? Ss 0:00.01 /System/Library/CoreServices/backupd
644 s000 Ss 0:00.03 login -pf salexsaa
647 s000 S 0:00.01 -bash
1525 s000 R+ 0:00.00 ps ax
Please any suggestions??? as you can imagine im pulling my hair out. Please any ideas before i have to reinstall everything again i just finished a re-install. My last system had the Isight camera turning and flashing randomly now this...am i a victim of mac hacking???
Help!!! Pls.

Make sure the sound is coming from your speakers and not from your hard drive, by muting the speakers. If the sound continues, it may be your hard drive's heads parking (which shouldn't happen every 30 seconds either, but that's a very different problem). If it doesn't continue and is therefore exactly what you think it is, I'm as puzzled as you are.

Screen capture in ProRes422 in timeline shifts after render?

I'm using Final Cut Pro 7 and I need to capture the screen animations from a PowerPoint presentation. I use iShow U HD to capture the screens at 1920x1080 ProRes. Then I bring that clip into a 1920x1080 ProRes sequence where it doesn't need rendering. I need to squeeze the screen capture video into a window, so I resize it in the motion tab and apply some crop too. Now things need rendered, which is fine. The timing of all of the clips is perfect when it is unrendered. When I render the sequence, the timing is off. It slips the timing of the clips by a bit for each clip. Unrendered fine, rendered not fine. I matched the sequence to the video so it would be the same, so it can't be a frame rate problem. Everything is prores so that should be ok. Has anyone heard of this before? Do you have any suggestions?
Thank you for the help,
John

Wish I had an insight, but I don't.
My suggestion is to re-post in the FCS discussion forum…or perhaps Creative Cow…someone may have encountered this with iShow U and can offer advice from first hand experience. This forum doesn't get as much traffic as the others.
Good luck.

Error Message When Importing Quicktime Screen Capture to FCE

As I said in the subject I'm having issues importing a Quicktime Screen Capture into Final Cut Express. I keep getting this message.
File Error: 1 file(s) recognized, 0 access denied, 1 unknown
I figure it has to be a quick fix for this simple problem. And it's probably just my first time.
Thanking you in advance
Neo
Message was edited by: Neo Dot Com

QuickTime Screen Recordings are H.264 video files. You need to convert this to +QuickTime Apple Intermediate Codec+ in order to use it in FCE. MPEG Streamclip (free) can do this for you.

No audio on screen capture

has it been resolved yet why there is no sound when you use screen capture? i wanted to take some youtube videos and put them together, but i also want the sound.

I can't help but wonder why they even botherd making the video recording software if they diidn't include audio .
I tend to consider such features add-ons because to appeal to novice users because the features are incomplete as far as functonality is concerned or too dependent on the CPU power of the platform on which it is used. This is why I tend to use dedicated import and/or screen capture applications. Normally, I would recommend using an app like Snapz Pro X from Ambrosia ($69) but they too are having problems updating or replacing their audio "kernel extension" following system audio changes made in the Lion OS release. ScreenFlow ($99) is another good screen capture app but it includes a number of editing features that many users do not want or for which they are not willing to pay such a high price. I personally amd looking at what, for me, is a new app listed in an article URL posted by QTKirk. The app is called Screenflick and lists for $29. I am interested in it because they claim you can tap into user events like key presses (e.g., use of keyboart shortcuts) and highlight/include them in your captures. (I.e., this would be very handy for the makie of "quickie" tutorials.) In any event, I have not tried this app so I can't yet recommend it based on personal use... but it might be worthing looking at if you plan to purchase such a utility. (And yes, it does claim to support the audio capture of both system audio and/or a user selectable mic source.)

Screen Capture Timing Problem

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