Screen is frozen on apple logo and standard reset not working

All of a sudden the apple logo appeared on the screen of my 6th generation ipod classic and the standard process to reset will not work although I've attempted it numerous times. I also noticed that my ipod is not being recognized by either My Computer in Windows 7 or ITunes. I need help desperately!

So you can't the iPod to boot past the Apple logo? What happens if you try to manually force it into Disk Mode? Does that work?  If so, you can try connecting it to your PC and iTunes in that mode to see if that will iTunes or your PC recognize it long enough for you to perform a restore operation.
Putting iPod into Disk Mode
B-rock

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