Screen is stuck on Apple icon even after I reset

Screen is stuck on Apple Icon even after I reset the device ? Sugggestions?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

  • My iPhone 3gs is stuck on apple logo even after a restore on DFU mode, what can I do?

    Hi guys, I just got an iPhone 3gs from my girlfriend and it was working perfectly, I restore it from the phone by erasing all data on it, and it wont boot after that, it is stuck on the apple logo, I've tried restoring it in recovery mode and even in DFU mode, but it's not working, what should I do?

    If you live near an apple store make an appointment.  They will perform a DFU restore using known good equipment.
    If that doesn't work you probably have liquid damage.

  • Ipod nano 4th gen stuck on apple logo even after restore

    okay, i have an ipod nano 4th gen. it gets stuck on the boot logo, (apple logo) every time it tries to restart. i have rebooted, gone into the diagnostics, put it into disk mode, and even restored from there. the computer doesnt recognize the ipod unless in disk mode and no matter how many times i restore or reboot, it does the same thing every time. stuck. please help

    Since you have the "exact" same problem, why don't you do any of the following:
    If you have AppleCare and/or still under warranty, give them a call.  If not, take your iPod to your local Apple Store or AASP.  Let them properly diagnose the problem and provide you w/a repair estimate.
    U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)
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  • I phone 5 is stuck on apple icon?  how to reset, I phone 5 is stuck on apple icon?  how to reset

    how to reset

        Hello tjdetrixhe999! Sorry to hear of the trouble you're experiencing with your iPhone! An easy trick to get your screen back is to press and hold the Power button (located at the top) plus the Home button (located at the bottom) together at the same time for about 20-30 seconds, till you see the Apple logo, then release. Try that and keep us posted. Thanks very much!
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  • I selected restore factory settings on my ipod touch but now after restart it stuck on apple icon what will i do anybody help me out plz,even it's not appering on itunes on my p.c

    i selected restore factory settings on my ipod touch but now after restart it stuck on apple icon what will i do anybody help me out plz,even it's not appering on itunes on my p.c

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • Hello. Today, I was updating my iPod Touch 4th Generation to iOS 6. I unplugged the iPod when it was during the installation because it appeared to be frozen. Now the iPod is stuck at a light blue screen even after I reset it. How do I fix it?

    Hello. Today, I was updating my iPod Touch 4th Generation to iOS 6. I unplugged the iPod when it was during the installation because it appeared to be frozen. Now the iPod is stuck at a light blue screen even after I reset it. How do I fix it?

    You will need to do a DFU restore by holding the home and power buttons down (while the device is plugged in to your computer) until the device's screen goes black and as soon as the screen goes black, count down from 3 and release the power/sleep button, but keep holding down the home button. Then, iTunes will say the iPod needs to be restored. The restore process will take some time and even though the iPod may appear to be frozen, don't interrupt the restore.

  • When my phone is not plugged into the charger or computer, it will not turn on at all; even though it is not dead. When it's plugged into the computer, it will go to a white screen with a grey apple icon and then it will turn off again and repeat. IOS7

    When my phone is not plugged into the charger or computer, it will not turn on at all; even though it is not dead. When it's plugged into the computer, it will go to a white screen with a grey apple icon and then it will turn off again and repeat. IOS7 and iPhone 5.

    http://support.apple.com/kb/HT1808
    Try this step and if you cannot get your device into recovery mode there is a chance you have a hardware failure and you need to call apple to see what service options you have.

  • I recently brought a iphone 3gs and had it unlocked then my boyfriend restored it to factory setting now my screen just has the apple icon stuck on it any suggestions as what to do?

    i recently brought a iphone 3gs and had it unlocked then my boyfriend restored it to factory setting now my screen just has the apple icon stuck on it any suggestions as what to do?

    It is now locked to the original carrier. Sounds like that was Orange. Only the carrier the phone is locked to can authorize the unlock of the phone. You may be able to use it again on Orange, or if they provide unlock services you may be able to get it unlocked, however I have read of many phones that have been hacked to unlock not accepting the factory unlock. This support document will explain about some of the problems you have been having. http://support.apple.com/kb/HT3743

  • When I power up my mac, I see the white screen and the apple icon. After a few seconds of powering up the screen goes dark. Yet I still can the mouse arrow but nothing else.

    When I power up my Imac, I see the white screen and the apple icon. After a few seconds the screen goes dark. I am able to still see the mouse arrow as I move it around. But nothing else. What is the problem and how do I recover?

    Try this from another user:
    1. Shut the computer down by holding the power button for 10 seconds
    2. Restart the computer and press shift at the same time until you see the progress bar start moving
    3. Once you reach the point where your screen goes dark and you see the cursor, type the first letter of the username for your computer, then hit Enter, then type your password, then hit Enter.
    4. After a moment, you should see the spinning beach ball
    5. Your screen should then move on to something along the lines of "Completing OSX Installation" (I can't remember the exact wording). Let it finish. After that it should go to your normal desktop and the issue should be fixed. (If your screen goes pitch black during this process, hit the space bar. I thought it wasn't working, but the screen was just sleeping).

  • 4s won't reboot after ios7 update. I have restored 4 times. Every time it gets stuck on Apple icon with update bar at 10%

    4s won't reboot after ios7 update. I have restored 4 times. Every time it gets stuck on Apple icon with update bar at 10%
    HELP!

    That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
    So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
    But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it...

  • Ipod Mini stuck on Apple Icon Screen

    I was using my ipod mini, and had it connected to my computer, and the computer crashed. Now the screen perpetually has the Apple Icon on it. Permanently. I've tried resetting the mini (by holding the menu and select keys, and also by holding the menu and play keys), and what happens is the Apple Icon dissapears for a few moments, then returns. Sometimes I'll get the low battery icon too. Then it's back to the apple icon on screen. Basically, I'm not able to reset the little bugger. I'm scanning the boards and have read the FAQs, and hope I'm not out of luck. Please help.
    G3 Pismo   Mac OS X (10.3.9)  

    Hello,
    Have you tried restoring your iPod?
    Restore your iPod
    Try running down your iPod's battery (by leaving it on) then turning it off, and plugging it into the power source for at least 24 hours. See what happens.
    Can your iPod go into disk mode? Try putting it into disk mode, then connecting it to your computer again.
    How to put your iPod into disk mode
    Have you tried doing all the Five R's?:
    The Five R's
    If any post is helpful or solves your issue, please mark it that way, this makes it clearer to other users what solved your issue, and encourages others to help each other on here. Thank You!
    I hope this helps,
    -Kylene

  • My macbook pro won't start up. I get the white screen and the grey apple icon   the spinning wheel......and it doesn't change !

    My macbook pro won't start up. I get the white screen and the grey apple icon   the spinning wheel......and it doesn't change !

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
    a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.  
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 11
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • The message "iPad Not Backed Up" appears on the screen and will not go away, even after I push the "OK" button. What can I do?

    The message "iPad Not Backed Up" appears on the screen and will not go away, even after I push the "OK" button. What can I do?

    rodrocket wrote:
    ... What can I do?
    Perform a Reset...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • My ipad has the apple frozen even after reset. what do i do?

    my ipad has the apple frozen even after reset. what do i do?

    Can you please specify more, what generation and is it wifi or wifi and cellular?
    The best thing to do with all ipad's is try ro set it back to factory setting, go into itunes, open the screen that displays your ipad and press, reset r factory settings or something like that.
    Remember to make a backup first! Otherwise you will lose all your files.

  • My iphone 6plus not working not charge but when i run it the first time working half an hour  when you attempt to run it again light up thr screen and showws the apple logo and after the pice screen illuminates red and does not work what do i do now

    My iphone 6plus not working not charge but when i run it the first time working half an hour  when you attempt to run it again light up thr screen and showws the apple logo and after the pice screen illuminates red and does not work what do i do now

    Hello Nadersalah,
    It seems you're experiencing multiple issue with your iPhone. Based on the information you have provided, it appears your iPhone needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
    iPhone Repair and Service - Apple Support
    Thank you for contributing to Apple Support Communities.
    Cheers,
    Bobby_D

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