Screen Problems with iMac G5 20" (iSight)

Hello!
I had the same problem with my iMac G5 20" (iSight) as described by Bob North Apr. 18, 2006 at http://www.macintouch.com/readerreports/imacg5/topic2276.html#apr25:
"""" I repair Apple products, and recently I've seen strange and erratic display problems with the G5 flat-panel (iSight) 17" and 20"...and I am very curious about the origin. The picture will display what I will call "plaid pixles". Upon boot, the dispaly appears normal, but within 5-10 minutes, either at desktop or in ASD, the normal display will "crash" to the "plaid" display. The desktop, or whatever, can still be distinguished in the background, but it is overwashed by the plaid patterns -- which do change slightly, and also cover the full space of the screen. I've seen different scenarios, 3 in 2 weeks, where the symptom is exhibited with no particular failure pattern -- both before and after repair. I've replaced the main logic on one occasion, with no fix...but the 2nd try replaced both display panel and inverter. The display issue was fixed, but the system exhibited lockups only when it reached the destop. Another repair the same issue was seen after replacing the 20" main logic, where the symptom was not present previous. Personal opinion of the late 2005 IMAC flat-panels, in the hardware sense, is the likelihood of component manufacture issues, possibly the main logic boards or the panel displays themselves. Repair of this model, as opposed to the earlier, non-iSight flat-panel 17 and 20" models are extremely difficult -- access to main componenets is blocked by the display panel, which must be removed for each troubleshooting attempt. The internal hardware design is not oriented for repair ease...they are by far the most difficult to work on.
Any input regarding the display issues? Thanks.""""
I can't use the mouse or anything else, and after a while the fans start to go on max. This is the second time I encounter this problem within 30 days. What I have noticed is that the day before, the brightness of the screen started to "blink" slightly -- like if the screen tried to adjust itself.
But I haven't experienced what Bob North describes as the: "Upon boot, the dispaly appears normal, but within 5-10 minutes, either at desktop or in ASD, the normal display will "crash" to the "plaid" display".
I just restart with the power button and everything is working OK. I made an Extended Hardware test without any problems detected.
I have been looking for this issue with iMac G5 20" (iSight) and only found it at http://www.macintouch.com/readerreports/imacg5/topic2276.html#apr25 :
Apr. 18, 2006
bob north
I repair Apple products, and recently I've seen strange and erratic display problems with the G5 flat-panel (iSight) 17" and 20"...and I am very curious about the origin. The picture will display what I will call "plaid pixles". Upon boot, the dispaly appears normal, but within 5-10 minutes, either at desktop or in ASD, the normal display will "crash" to the "plaid" display. The desktop, or whatever, can still be distinguished in the background, but it is overwashed by the plaid patterns -- which do change slightly, and also cover the full space of the screen. I've seen different scenarios, 3 in 2 weeks, where the symptom is exhibited with no particular failure pattern -- both before and after repair. I've replaced the main logic on one occasion, with no fix...but the 2nd try replaced both display panel and inverter. The display issue was fixed, but the system exhibited lockups only when it reached the destop. Another repair the same issue was seen after replacing the 20" main logic, where the symptom was not present previous. Personal opinion of the late 2005 IMAC flat-panels, in the hardware sense, is the likelihood of component manufacture issues, possibly the main logic boards or the panel displays themselves. Repair of this model, as opposed to the earlier, non-iSight flat-panel 17 and 20" models are extremely difficult -- access to main componenets is blocked by the display panel, which must be removed for each troubleshooting attempt. The internal hardware design is not oriented for repair ease...they are by far the most difficult to work on.
Any input regarding the display issues? Thanks.
Apr. 19, 2006
Robert Mohns
bob north describes: "...recently I've seen strange and erratic display problems with the G5 flat-panel (iSight) 17" and 20"...and I am very curious about the origin. The picture will display what I will call "plaid pixles". Upon boot, the dispaly appears normal, but within 5-10 minutes, either at desktop or in ASD, the normal display will "crash" to the "plaid" display. The desktop, or whatever, can still be distinguished in the background, but it is overwashed by the plaid patterns -- which do change slightly, and also cover the full space of the screen."
Does it look anything like this?
http://downwardspiral.net/gallery/pbg4-display
My nearly 3 year old Titanium PowerBook G4 just did this one day, out of the blue. The problem went away after a few minutes, but I had already taken photos. Thanks to those photos, Apple gave the powerbook a new logic board.
(This PowerBook has had its logic board replaced twice, a new optical drive, and a cracked case edge replaced. AppleCare has more than paid for itself. Despite the occasional problems, I remain very happy with this machine. I'm sure I'd be much less happy if I had not bought AppleCare!)
Hubert

Hubert Frank,
To Apple Discussions!
What troubleshooting methods have you tried to solve your issue?
The knowledgeable users will need this info to avoid the "been there, done that" senerios.
Have you tried the methods mentioned in the following Knowledge Base Article?
http://docs.info.apple.com/article.html?artnum=301283 Troubleshooting when there's no picture on the display
Do you have AppleCare? If so, have you contacted them? If so, outcome?

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    CR2: 0xfffffb8009a19ac8, Error code: 0x0000000000000002, Faulting CPU: 0x2
    Backtrace (CPU 2), Frame : Return Address
    0xffffff80f2b23a40 : 0xffffff8000220702
    0xffffff80f2b23ac0 : 0xffffff80002c268d
    0xffffff80f2b23c60 : 0xffffff80002d7a3d
    0xffffff80f2b23c80 : 0xffffff8000293188
    0xffffff80f2b23da0 : 0xffffff80002958b2
    0xffffff80f2b23dc0 : 0xffffff800026c5ba
    0xffffff80f2b23f40 : 0xffffff80002c1f2b
    0xffffff80f2b23fb0 : 0xffffff80002d7961
    BSD process name corresponding to current thread: WebProcess
    Mac OS version:
    11B26
    Kernel version:
    Darwin Kernel Version 11.1.0: Tue Jul 26 16:07:11 PDT 2011; root:xnu-1699.22.81~1/RELEASE_X86_64
    Kernel UUID: D52AAB80-B2BC-3C6E-BBEA-78BD28064998
    System model name: iMac12,2 (Mac-942B59F58194171B)
    System uptime in nanoseconds: 492863372471
    last loaded kext at 51964964367: com.apple.driver.AppleBluetoothHIDKeyboard          152.3 (addr 0xffffff7f81cbc000, size 12288)
    last unloaded kext at 223039016620: com.apple.driver.AppleUSBUHCI          4.4.0 (addr 0xffffff7f80ab5000, size 65536)
    loaded kexts:
    com.Cycling74.driver.Soundflower          1.5.1
    com.apple.driver.AppleBluetoothMultitouch          66.3
    com.apple.filesystems.udf          2.2
    com.apple.filesystems.msdosfs          1.7
    com.apple.driver.AppleHWSensor          1.9.4d0
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AppleUpstreamUserClient          3.5.9
    com.apple.driver.AppleMCCSControl          1.0.24
    com.apple.driver.AppleHDA          2.1.1f12
    com.apple.driver.AppleMikeyDriver          2.1.1f12
    com.apple.driver.AGPM          100.12.40
    com.apple.driver.AudioAUUC          1.59
    com.apple.driver.AppleSMCLMU          2.0.1d2
    com.apple.kext.ATIFramebuffer          7.0.4
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0b2
    com.apple.ATIRadeonX3000          7.0.4
    com.apple.driver.AirPort.Atheros40          500.55.5
    com.apple.driver.AppleLPC          1.5.1
    com.apple.driver.AppleBacklight          170.1.9
    com.apple.driver.AppleIntelHDGraphics          7.0.4
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleIntelSNBGraphicsFB          7.0.4
    com.apple.driver.AudioIPCDriver          1.2.0
    com.apple.driver.AppleIRController          309
    com.apple.iokit.SCSITaskUserClient          3.0.0
    com.apple.driver.AppleUSBCardReader          3.0.0
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          32
    com.apple.iokit.IOAHCIBlockStorage          2.0.0
    com.apple.driver.AppleUSBHub          4.4.0
    com.apple.driver.AppleFWOHCI          4.8.6
    com.apple.iokit.AppleBCM5701Ethernet          3.0.6b9
    com.apple.driver.AppleEFINVRAM          1.5.0
    com.apple.driver.AppleAHCIPort          2.1.8
    com.apple.driver.AppleUSBEHCI          4.4.0
    com.apple.driver.AppleACPIButtons          1.4
    com.apple.driver.AppleRTC          1.4
    com.apple.driver.AppleHPET          1.6
    com.apple.driver.AppleSMBIOS          1.7
    com.apple.driver.AppleACPIEC          1.4
    com.apple.driver.AppleAPIC          1.5
    com.apple.driver.AppleIntelCPUPowerManagementClient          166.0.0
    com.apple.nke.applicationfirewall          3.0.30
    com.apple.security.quarantine          1
    com.apple.driver.AppleIntelCPUPowerManagement          166.0.0
    com.apple.driver.AppleBluetoothHIDKeyboard          152.3
    com.apple.driver.AppleHIDKeyboard          152.3
    com.apple.driver.AppleMultitouchDriver          220.62
    com.apple.driver.IOBluetoothHIDDriver          2.5f17
    com.apple.kext.triggers          1.0
    com.apple.driver.DspFuncLib          2.1.1f12
    com.apple.driver.AppleAVBAudio          1.0.0d11
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.iokit.IOFireWireIP          2.2.3
    com.apple.iokit.IOSurface          80.0
    com.apple.driver.AppleHDAController          2.1.1f12
    com.apple.iokit.IOHDAFamily          2.1.1f12
    com.apple.driver.IOPlatformPluginFamily          4.7.0b2
    com.apple.iokit.IO80211Family          400.40
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleBacklightExpert          1.0.3
    com.apple.driver.AppleThunderboltEDMSink          1.1.1
    com.apple.driver.AppleThunderboltEDMSource          1.1.1
    com.apple.kext.ATI6000Controller          7.0.4
    com.apple.kext.ATISupport          7.0.4
    com.apple.iokit.IOBluetoothSerialManager          2.5f17
    com.apple.iokit.IOSerialFamily          10.0.5
    com.apple.iokit.IONDRVSupport          2.3
    com.apple.iokit.IOAVBFamily          1.0.0d22
    com.apple.driver.AppleSMC          3.1.1d2
    com.apple.iokit.IOGraphicsFamily          2.3
    com.apple.iokit.IOAudioFamily          1.8.3fc11
    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.driver.BroadcomUSBBluetoothHCIController          2.5f17
    com.apple.driver.AppleUSBBluetoothHCIController          2.5f17
    com.apple.iokit.IOBluetoothFamily          2.5f17
    com.apple.driver.AppleThunderboltDPOutAdapter          1.3.2
    com.apple.driver.AppleThunderboltDPInAdapter          1.3.2
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.3.2
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.1.6
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.0.0
    com.apple.iokit.IOBDStorageFamily          1.6
    com.apple.iokit.IODVDStorageFamily          1.6
    com.apple.iokit.IOCDStorageFamily          1.7
    com.apple.iokit.IOUSBHIDDriver          4.4.0
    com.apple.iokit.IOAHCISerialATAPI          2.0.0
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.0.0
    com.apple.iokit.IOUSBMassStorageClass          3.0.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.0.0
    com.apple.driver.AppleUSBMergeNub          4.4.0
    com.apple.driver.AppleUSBComposite          3.9.0
    com.apple.driver.XsanFilter          403
    com.apple.driver.AppleThunderboltNHI          1.2.6
    com.apple.iokit.IOThunderboltFamily          1.4.9
    com.apple.iokit.IOUSBUserClient          4.4.0
    com.apple.iokit.IOFireWireFamily          4.4.3
    com.apple.iokit.IOEthernetAVBController          1.0.0d5
    com.apple.iokit.IONetworkingFamily          2.0
    com.apple.iokit.IOAHCIFamily          2.0.6
    com.apple.iokit.IOUSBFamily          4.4.0
    com.apple.driver.AppleEFIRuntime          1.5.0
    com.apple.iokit.IOHIDFamily          1.7.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          165
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          326
    com.apple.iokit.IOStorageFamily          1.7
    com.apple.driver.AppleKeyStore          28.18
    com.apple.driver.AppleACPIPlatform          1.4
    com.apple.iokit.IOPCIFamily          2.6.5
    com.apple.iokit.IOACPIFamily          1.4
    Model: iMac12,2, BootROM IM121.0047.B0A, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 1.72f1
    Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
    Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x802C, 0x000000000000000000000000000000000000
    Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x802C, 0x384A53463235363634485A2D314734443120
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.55.4-P2P
    Bluetooth: Version 2.5.0f17, 2 service, 19 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: ST31000528AS, 1 TB
    Serial ATA Device: HL-DT-STDVDRW  GA32N
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: Maxtor 3200, 0x0d49  (Maxtor), 0x3200, 0xfa120000 / 6
    USB Device: External HDD, 0x1058  (Western Digital Technologies, Inc.), 0x1003, 0xfa130000 / 5
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: hub_device, 0x050d  (Belkin Corporation), 0x0234, 0xfd140000 / 5
    USB Device: DataTraveler 2.0, 0x0951  (Kingston Technology Company), 0x1607, 0xfd142000 / 7
    USB Device: Basics Desktop, 0x0d49  (Maxtor), 0x7410, 0xfd143000 / 6
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
    I got this photo from the net, but this is what I get. (Now 12 times)
    It was a 4 Gig ram imac, but the store made it up to 8 gig with 4x2 gig before I collected it.
    Memory Slots:
      ECC:          Disabled
    BANK 0/DIMM0:
      Size:          2 GB
      Type:          DDR3
      Speed:          1333 MHz
      Status:          OK
      Manufacturer:          0x02FE
      Part Number:          0x45424A3231554538424655302D444A2D4620
      Serial Number:          0x245317A8
    BANK 1/DIMM0:
      Size:          2 GB
      Type:          DDR3
      Speed:          1333 MHz
      Status:          OK
      Manufacturer:          0x02FE
      Part Number:          0x45424A3231554538424655302D444A2D4620
      Serial Number:          0x245317A9
    BANK 0/DIMM1:
      Size:          2 GB
      Type:          DDR3
      Speed:          1333 MHz
      Status:          OK
      Manufacturer:          0x802C
      Part Number:          0x000000000000000000000000000000000000
      Serial Number:          0xFFFFFFFF
    BANK 1/DIMM1:
      Size:          2 GB
      Type:          DDR3
      Speed:          1333 MHz
      Status:          OK
      Manufacturer:          0x802C
      Part Number:          0x384A53463235363634485A2D314734443120
      Serial Number:          0xEA364A5A

  • Many problems with Imac

    I've had my iMac for a little over a year and now I am having problems with programs not opening, but then not being able to close. the arrow is under them but no matter how many times I force quit it won't close. Happens mainly with Toast and Itunes. Also, sometimes the computer will go to sleep and I can't get it to wake up. when this happens the fan just goes crazy. I have reset permissions and verified permissions. I have run the OSX disk with hardware utility and everything checks out fine. Will I have to reformat or just not use it anymore?
    Jason

    Jason -
    Sometimes zapping the P-RAM helps:
    1. After the startup tone, hold down <cmd><opt><r> until 3 additional startup tones are heard, then release the 4 keys.
    Sometimes doing the Open Firmware resets helps:
    1. After the startup tone hold down <cmd><opt><O><F> until a text screen appears (that's the letter Oh, not the number zero).
    2. When you can start typing, enter the following commands, following each command by pressing <return>.
    reset-nvram
    set-defaults
    reset-all
    The mac will start normally at this point.
    If still not successful, try this as well:
    After the startup tone, hold down the <shift> key until you (hopefully) reach the desktop. This start is called "Safe Start" and it will be longer than normal, because Disk Utility's "repair" is invisibly run; it also will bypass any login items. If the system gets to the desktop OK this time but stalls when the shift key is NOT held down, the problem may be some login item that will need to be removed, using the Accounts panel of System Preferences and its Login Items section.
    If none of these suggestions work, you may be required to perform an Archive and Install re-installation of the Mac OS. This is one of the options presented by the OS installer when you run it, and it preserves all your settings, data and added programs, but puts a new copy of the OS on the hard drive from which to boot.
    Please let us know how you make out,
    Miriam

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