Scrolling problem Zen Xtra...is it magnetiz

I went on vacation last week and put my Zen Xtra in our little hotel safe (which turned out to be an electronic safe). Let me start by saying that it has worked great for the past 8 months since I got it. We went away for the afternoon, and when I came back my player turned on fine, but when I scrolled down on my black scroller, it scrolled continuously. And one week later it still does that. Has anyone had this problem? Do you think it's been "magnetized" by the electronic safe it was in? I had one in an electronic safe on a different trip -year previously and there wasn't any problem.
The thing is that all the buttons work fine...i can press "play" and it'll play the 40-song mix I had on there last, the "volume", "track", "back" and "power" buttons work fine, AND I can press the black scroller "in" without problem, it's just when I move the scroller down or up that it scrolls continuously and can only be stopped by either taking out the battery, or pressing-in the "reset" hole.
I decided to try and just erase the whole thing because I thought I might be able to solve it by re-installing the firmware, but when I open it in safety mode, I have to scroll down to "re-load" and as soon as I scroll down, it again scrolls continuously to a point where I can't do anything else.
If anyone has had this problem and fixed it, i'd love to hear about how. Or if anyone knows someplace I can go to get it fixed, i'd definitely do that. Help!

I'm thinking that it has nothing to do with putting it in the safe. I think it might just be a coincidence and it just happened to go bad just then. I'd be more concerned about magnets near a hard dri've. As those two things don't mix very well. I think you might be able to get it fixed through Creative, but you'll probably have to pay for it since it'll be out of warranty.

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