Seagate Crystal Reports ActiveX Designer error '80043ac4'

Website slows down when users are running reports. Users start getting errors when running any crystal report. After sometime main page itself stops loading and only static html is visible. Following is one of the errors users see:
Seagate Crystal Reports ActiveX Designer error '80043ac4'
Invalid directory.
/opera_mort2/report/AlwaysRequiredSteps.asp, line 54
Other errors seen on reporting site at that time are
Active Server pages error 'ASP 0115'
Unexpected error
/opera_mort2/report/rpt_level.asp
A trappable error (C00000005) occurred in an external object. The script cannot continue running.
authentication and network errors.
Rebooting the Web Server temporarily fixes the issue however the error recurs again after a day or two. We are seeing this problem in both our PROD and DR server. There was no change done to either of these boxes recently.
Also at this pint IIS was crashing. Microsoft Support analyzed the crash dumps created from IIS and came up with the following:
"All the memory dumps captured showed the same DLL that was accessing corrupted memory. This same DLL would also be the one that had originally written to those addresses. The DLL was craxdrt.dll from Crystal Reports 8.0 ActiveX Designer, which was version 8.0.1.0 from 1/28/2000. This DLL should be updated to see if this issue has already been fixed. Other options are to recycle IIS more frequently and move to a new version of Crystal Reports."
Here is a detailed analysis from Microsoft Support:
The issue appears to be heap corruption. Normally these are difficult to troubleshoot, however, in this case every memory dump that I looked at had the same component involved.
start end module name
42b30000 4307f000 craxdrt (export symbols) craxdrt.dll
Loaded symbol image file: craxdrt.dll
Image path: C:\Program Files\Seagate Software\Report Designer Component\craxdrt.dll
Image name: craxdrt.dll
Timestamp: Fri Jan 28 15:16:46 2000 (3892235E)
CheckSum: 0055446A
ImageSize: 0054F000
File version: 8.0.0.371
Product version: 8.0.1.0
File flags: 22 (Mask 3F) Pre-release Special
File OS: 40004 NT Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 1009.04b0
CompanyName: Seagate Software, Inc.
ProductName: Crystal Reports 8.0 ActiveX Designer.
InternalName: CRAXDRT
OriginalFilename: CRAXDRT.DLL
ProductVersion: 8.0.1.0
FileVersion: 8.0.0.371
PrivateBuild: 8.0.0.371
SpecialBuild: 8.0.0.371
FileDescription: Crystal Reports ActiveX Designer Runtime Support
LegalCopyright: Copyright (c) 1991-1999 Seagate Software, Inc. All rights reserved.
LegalTrademarks: Copyright (c) 1991-1999 Seagate Software, Inc. All rights reserved.
Comments: Crystal Reports for Visual Basic
This component is from the year 2000 and needs to be updated. I searched our old cases and found several where old version of this component caused the same heap corruption.
Please help as this is a production issue. Please let me know if you need any more information.
thanks and regards
sudatta soman

Something must have changed. Were any patches or auto updates done to the OS?
CR 8.0 has been out of the support cycle for some time now.
As Microsoft suggested please log in and download the patches for CR 8.0 from:
https://www.sdn.sap.com/irj/sdn/businessobjects-support
If that does not resolve the issue the only option will be to schedule sn IIS restart each night.

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