Second pub not showing up? Help please.

A few questions.
How long does it take from hitting the Publish button until it shows up on the ipad?
Also, when i hit the Notify button i get:
"An error has occured while sending the notification. Your push certificate has expired. To upload a valid certificate, rebuild your app in Viewer Builder and retry sending the notification."
Our app was updated last week with current certs using the latest viewer builder and approved by apple yesterday. How can this be? What can I do to resolve it?

Okay, it's been an hour and still nothing.
I have concerns because someone at Adobe (i don't know who, my boss was working on this) was moving our account or adjusting the master account. I don't know exactly what they were doing.
How else can i get support? Or is this it?
Also, I have not heard from our IT staff about the certs.

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