Self Install Kit Question, Need assistance

Hello,
Moving from Moonachie NJ (house I lived in damaged badly by Sandy) to Paramus NJ. I would like retain my Verizon service, but current wait for Verizon service hookup in new house is mid/late-December. I noticed the house I will be moving to has previously had Verizon Fios service, as it has the (battery?) box. Can someone assist me with this? Thanks!

Sorry to hear about the loss of your home. We would like to help out with your move order. So we can get more information from you, I have copied your post to our private support board. Please refer all correspondences to there from here on out. You can easily get to the private support one of two ways. In the email you signed up for the forums with, you will receive a link to click on. Make sure you are already signed into the forums before clicking on this link. Another way of getting there is by clicking on your username anywhere you see it in the forums. This brings you to your account profile. Scroll down to the section labeled "My Support Cases" . In there you will see the link to your case.
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Similar Messages

Haven't received a self-install kit yet.

I upgraded my service on 7/30/15 and I was told I would receive my self install kit in "3-5 days".
Tomorrow is the 5th day and I still haven't received the tracking number, or the confirmation email that it was shipped.
I called customer care yesterday for the tracking number, they said they wouldn't have it for 10 days, which would be after I already have it.
I tried calling again today since my UPS MyChoice dosen't have anything about a label being created or anything being shipped (nor does USPS, or FedEx). Spoke with customer care, she said I need to wait five days. I explained that I have UPS MyChoice, no label was created so I wouldn't have it tomorrow. She pulled up the account and then she said it was coming tomorrow, I asked for the tracking number which she couldn't provide. A few minutes later she then sent another self install kit. Now, if it was definitely coming tomorrow, why would she need to place another order for another kit?
So i'm assuming it was never coming tomorrow?
Can someone look and see if it is or isn't? UPS dosen't leave packages at our house without someone being home. If I have a tracking number they give you a 4 hour window of their arrival time. So a tracking number would be great to have instead of the time frame of between tomorrow and next week sometime...
There should also be a section in the MyXfinity to track and see placed orders like there use to be on comcast's old website.

ryrycun wrote:
As expected. No install kit like they said.
Called again, "should" be here Tuesday.
They failed to mention that they just created another new order yesterday, and chagred me for shipping, when the first one I agreed to, shipping was waved.
I apologize for the trouble you are having with this. I do see that a new order was submitted and is still awaiting fulfilment from our warehouse, from the information that I show here. Can you send me a private message with the address? I will make sure we wave any shipping charges for the trouble. -FC

Being billed for self install kit that I never wanted nor received

I am being charged $14.99 for a self install kit that i never wanted. I only had Comcast for a little over a month and being charged $31.04. My original payment was just for internet only and nothing else. I bought my own modem, put it in myself. and everything worked great until i received my bill for $31.04. I have tried multiple times trying to call and talk to someone trying to dispute that charge, but kept getting hung on. One representative i did talk to said he was going to transfer me to billing then hang up on me, his name was Oscar Ext. 5242. I was told that I would have to pay that "collections" payment before I could even talk to someone in billing. I never thought I would have to use a forum to get my issue accross but it seems that if the representatives cannot figure out what to do, they hang up and i can't wait 30-40 minutes of waiting each time to talk to a representative. Please respond quickly as I do want to upgrade my internet speed but I do not want to be charged for something i never wanted or received. I will provide more information if need be.

Ghostflakes-
I am so sorry for the delay! I am sending you a private message so that we can discuss your billing concerns more freely.
At the top of each Forum page, you will see a small gray envelope icon. This icon will have a number next to it if you have any new messages waiting. To open a PM to read it, double click on the envelope. If you click on the white envelope a window will open with tabs for your Private Message Inbox, Sent Messages, Friends, Ignored Users, and Compose new Message. You can also access this area by clicking on the Username in a Thread or post. By default, Private Messages are enabled. You can disable this feature in My Settings>Preferences> Private Messenger.

Self install kit and failed video sik charges

My Comcast bill this month had a $15 charge for a "self install kit" and a $40 charge for “failed video sik”. Yes I was sent a self-install kit, but did not order one. I drove to the local Comcast office some 30 miles away to return it to unopened. What I did order was a cable card, which I picked up at the local Comcast office. After a full week of unsuccessful online troubleshooting and two 60 mile round trip visits to the Comcast office to exchange cable cards, it was suggested that a technician come out to my house. On 3/13 the technician arrived and after 5 minutes determined my issue was a "trap" on my cable line. After he removed it the cable card started working immediately. So after wasting a week of my time and two trips to the Comcast office you all reward my good nature by charging me $55. I can understand that there can be difficulties in setting up a new service, but I should not be charged when those difficulties were on your end not mine.

I am so frustrated right now. I also got a SIK charge on my new account with Comcast. I signed up with Comcast about 3 months ago. I am so busy, I didn't install
The equipment for about 6 weeks. I finally did it, but was unable to get the video to work. I called the customer Service multiple times. I even spoke to the technical department. They were unable to help me. After multiple phone calls I was told that I needed to have a technician come to my house. I said I did not want to pay for a technician. The customer service person said there would be no charge since it was not my fault. After two missed appointments the technician finally showed up. He was a very nice young gentleman who looked over my installation of my equipment and said I did a good job. The problem was the box was defective. It was not registered to my account.
The technician went to his vehicle and got a different box. He hooked it up, registered it to my account and it worked beautifully. He explained to me that the cable box that was originally sent out to me was defective. It had never been registered to my account. He apologized multiple times and left.
I just opened my newest bill from Comcast. To my surprise I had a $50 charge that says failed video S I K. I immediately called Comcast customer service. After speaking to one customer service rep And explaining the whole situation, she offered me one month free premium channel. I reminded her that this $50 charge was unfair since it was not my fault due to a bad installation. The problem was that Comcast sent me a defective cable box. She said she could not do anything for me and the $50 charge would remain on my bill and need to be paid as soon as possible. So I asked to speak to her supervisor.
The supervisor listened to the entire story about my defective cable box. He seemed very uninterested in the problem and simply stated that Bill will remain the same. He told me, "You'll need to pay the $50 as I'm not going to take it off your bill." I let him know that this was very unfair. And it felt a little bit like a scam to get money out of customers who are stuck. He was basically Unconcerned and pretty rude about the problem and let me know I had no alternatives.
So here I am...one more unhappy Comcast customer complaining about what has happened so many others. I just feel it's a real injustice for them to hit me with a $50 charge when it wasn't my problem to start with. They sent me defective equipment. I was never given the option just to mail back the cable box and receive a new one. They also never mentioned a $50 charge for the technician to come out to my home.
I don't know what else to do. Most companies, when you call customer service, they can understand the logic of a problem like this and they address it because they care about their reputation in the community. It's sad that this Company has become calloused to the needs of the customer.
I wish someone from Comcast would help me, as I love the high speed internet........

Service Upgrade & Self Install Kit Tracking

After incorrect installation fees were put onto my first online order, I let an online chat representative convince me that the best way to fix the issue would be to redo the order with a better deal. I was worried about losing my installation appointment for the order, but they assured me that they would send me a self install kit and it would arrive before my original install date (which was the 8th). I received my order confirmation e-mail but never received any actual way of tracking hte order or the self install kit. Is there anyway to do this? Any order status?

Hello patriotsfan82,
I have sent you a private message so that we can discuss your billing concerns more freely.
At the top of each Forum page, you will see a small gray envelope icon. This icon will have a number next to it if you have any new messages waiting. To open a PM to read it, double click on the envelope. If you click on the white envelope a window will open with tabs for your Private Message Inbox, Sent Messages, Friends, Ignored Users, and Compose new Message. You can also access this area by clicking on the Username in a Thread or post. By default, Private Messages are enabled. You can disable this feature in My Settings>Preferences> Private Messenger.

Comcast Self Install Kit problems

Switching over to Comcast and received my install kit in the mail. I have a new Linksys cable modem and the wiring is on the money. Put the CD in and start going through the process. It first needed Internet Explorer to be re-installed to run. (ugh!) Then when it does start to "work" it discovers a "network adapter" which is good but then it asks for my password to finish the install. I put that in and it hangs up saying the pasword you entered is incorrect. This is the same password I use when installing all my new software. I don't yet have a comcast password since I haven't gotten to that point in the install. There has got to be a better way. I really do not want some comcast techie messing with my imac.
Anyone have any experience with this?

Hi--
I have the modem router address and the MAC number
from the modem.
If your state is like mine, you just need the MAC address of the cable modem. If I were you, I'd just give up on the installer and call Comcast.
Here's what's happening: when you hook up a new cable modem to Comcast's network, you get stuck in what's called a "walled garden" where, as you've found out, it tries to get you to download and install some software. My experience is that the software stomps all over your network settings, creates general havoc (including setting IE as your default browser), then, if it works at all, eventually dead-ends you at a last page where you're told to call a 1-800 phone number to call, with your cable modem's MAC address. You'll talk to a real live person for about 30 seconds, then you should be good to go. I think the number is 1-888-COMCAST.
charlie

Confused: Does the Internet Self Install Kit Always Include a Wireless Gateway?

Hello, I ordered the "Boost" internet package for my new apartment WITHOUT a rented modem. When I purchased the plan, Comcast included a free self installation package. This pack (being shipped to me as I write this) supposedly includes a wireless gateway from what I've read. Am I correct in this assumption? Do all self installation packages include a wireless gateway, or just when you rent a modem? I was planning on purchasing my own modem on Amazon (a lot cheaper long term) before I move in this weekend. If the gateway is included, is there a corresponding charge? If so, can I return the uneeded equipment to avoid one? Thank you for your help.

Comcast sales seems unable to control Comcast equipment. But they will always tell you what you want to hear in order to complete the sale. I too received different equipment than what I carefully reviewed and requested with the sales person. You can always return extra rented gear to Comcast and stop rental fees. Do go to their office and get a copy of the return receipt when you physically return the equipment, if it is at all possible. Do keep the return receipt in your records FOREVER. Comcast has a strange habit of charging us for gear we have already returned. Finally, there is one advantage to starting your account with the standard, rented equipment. If there is any problem with the initial setup and they have to send a tech out, that tech cannot point to your "owned" gear and claim it is part of the problem, which in turn results in you getting charged for the tech visit.

X1 self install epxerience

I ordered the X1 self install kit to replace my "Any Room" DVR box and two satellite boxes. Here are my experiences: -I recieved the new equipment withing 5 business days. It was nicely packaged, and has alot of documentation with each box. Make sure you keep the "Account Card" handy. It has your account number and phone number on it. -All new boxes have new power supplies. It's a shame if you already "neatly tucked away" your existing power supplies in "cable managers, etc". You'll have to "unbundle" all the cords, etc and then "rebundle" them to get them organized and out of sight. -Don't follow the "hook up" instructions. They'll lead you believe that you hook up the power and your TV cables first, and then later on hook up the cable connection. It won't work. Hook up everything first and then wait for the activation screen. It'll take a few minutes for the "activation screen" to show up. Use the remote and the info on the card to enter your account number and phone number. If you don't get a TV show displayed within a few minutes, call Comcast Immediately. They messed up and didn't remove my old equipment from my account and I couldn't activate the new equipment until this was done, and they sent "refresh" signals to my new boxes. This'll take some time--for me it was about 30 minutes. -Once you get the first TV show displayed (above), you IMMEDIATELY NEED TO SET UP YOUR REMOTE!!! If you don't (as I didn't), you'll get an annoying screen that says a channel is free, etc along with a cryptic key symbol. Why the screen doesn't say, "SET UP/PAIR YOUR REMOTE NOW" is a mystery to me!!! The Comcast tech I called was "clueless" about what the problem might be. He wasted about 45 minutes of my time. I finally figured aout the problem and had to tell him the solution!!!! -After you set up the DVR box and begin to install the satellite boxes, you'll have to set up the remote for each satellite box too. I live in a large house and every time I set up the remote for a satellite box, the signal from satellite's remote went thru the walls to my main DVR box. I had to set up my DVR's remote each time. It only took about 30 seconds, but was alarming at first. This should be documented in the materials that are sent. -You'll see some features missing on your new equipment/system as compared to the old equipment. The new equipment doesn't let you SET A REMINDER for an upcoming show. Don't bother to look for it. When you are "Paging", there is no "WRAP" feature. Once you go "all the way to the top of program listings, you'll have to start paging all the way in the opposite direction. This is a "PAIN". When you view the program listings, the "font size" is smaller and hard to read. Make sure you look at the "program/channel" information at the right lower portion of the screen. It's much easier to read but should be displayed in a "brighter" mode to catch your attention. -I have all my old equipment boxed up and applied the "pre-paid" UPS sitcker to the box. I'll be dropping it off at my local UPS office tommorow. I wish I could have called UPS for a pick up at my home. I have my "fingers crossed" that the old equipment will be removed from my account immediately and that I won't end up being billed for both the new and old equipment. I've had this happen to me many times before, and it's a real pain to get corrected!!! -Overall, some "Tweaks" are are certainly needed. I've only used the new equipment for a couple of days, and it can be a great way to watch TV. I hope this helps anybody that is new to "X1". Jim

Regarding double billing...my old equipment return date on the bill was the date I received the new equipment, even though I also sent it back UPS. I'm going to give comcast the benefit of the doubt that this was deliberate on their part. I was not billed for any overlap.
I agree that the equipment card is key. Also, use the phone number on the card. Comcast had my TP number listed, but I used my landline. My mistake ruined what would have have been a flawless install.

***Self installation, do i need a technician install my dsl or can i do it myself??***

Hello all, i am a new customer with verizion and just signed up 3 days ago through the website and everything was easy i ordered the double play bundle (internet+homephone) and soon after got a email to confirm it.. now the part i am not so sure about is i was given an installation date of 6/20, and it says on the email im getting a kit in the mail??.. now maybe im from the old school but i thought they had someone come to set it up.. i mean i dont mind diy but i need to kno either way because i wont be home that day and ill have to have my son stay there if it requires a tech.. if anyone knows how the self install works pls let me kno id really appreciatte it!!

If you own a license for License then you should be able to download it as needed.
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

Spinning ball problems--need to do a clean install--have questions

Hi
background:
I have a G4 (quicksilver) since July 2002, it came with OS9.2 and OS10.1.3. I've upgraded a few times since and currently have 10.3.9. I mainly work in OS9.2 due to most of my programs being used are only in 9 and the PC network I'm hooked up to likes it better. I boot up in 9.2 -- 80%of the time.
I'm not sure when the problem started in OSX since I'm not working there alot but I started to get the spinning ball in installer, software update and some preferences. So I reloaded (archive/install) from 10.3.5 upgrade disk but couldn't further upgrade to 10.3.9 due to that spinning ball-- still there even after I reloaded 10.3.5.
I've run Disk Utility from the 10.3.5 upgrade disk (repaired disk, repaired permissions) and then I again reloaded (archive install) 10.3.5 and then upgraded to 10.3.9 and this time it worked because I went immediately to the 10.3.9 to install.
BUT I still have the spinning balls in almost everything. Almost seems worse now. I can't even use Disk Utility from the utility folder on my mac without getting the spinning ball.
OS9.2 is fine and I would like to leave it that way.
But it's looking like I need to do a clean install--which means I'll have to reload OS9.2 -- correct?
My question is for a clean install do I need to go back to the original disks that came with my Mac (OS10.1.3) or can I do a clean install with the 10.3.5 upgrade disks. And if I do a clean install from 10.3.5 can I still install OS9.2?
Also what are those Software Restore disks for? They came with the original set of CDs, are they used in the clean install?
Thanks for any help you can give
Power Mac G4 (quicksilver) Mac OS X (10.3.9)
G4 quicksilver Mac OS X (10.3.9)

Keith:
Welcome to Apple Discussions.
You really should start a new topic, as threadjacking is frowned upon in these Forums.
The spinning ball or the beachball effect is a result of the computer spinning its wheels, so to speak, as it does not have sufficient computing power to deal with the task at hand. This can be caused by many things.
I am almost certain that it has nothing to do with the latest Panther update. I did them all with no problem.
Is there a way to deal with it?
1. Sufficient RAM
2. Sufficient available HDD capacity.
3. Regular maintenance.
4. Repairing Disk Permisssions before and after any installations.
In terms of RAM you should aim to max out your RAM if you can. I don't have much information on your computer specs so I can't give any more specific information about that.
You should have 10 to 15 percent of your internal HDD as free space. This gives your computer room for virtual memory to be most efficient.
Here is an article on maintenace that has good advice and links to resources: http://discussions.apple.com/thread.jspa?messageID=607640&#607640
In addition to repairing permissions, another simple procedure is to reset the PRAM. You should boot from your install disk and run Repair Disk from Disk Utility on the install disk. I run monthly diagnostics and repairs with Tech Tool Pro or Disk Warrior. In addition running regular CRON cleaning with a utility like MacJanitor, Cocktail, Macaroni or Onyx (all linked in the article above) keeps your machine running smoothly and minimizes the potential for major problems.
I think I have given you enough to chew on for now. Post back if you have further questions.
Good luck.
cornelius

Need to do a clean install, important questions

Hi all,
For several months my two-year-old MacBook has been having a serious typing issue that I have not been able to resolve. When I am typing, quite frequently, the typing will move to the middle of the text box (or Word document) and start writing over or deleting what I've already wrote. I've searched online, other people have suffered this problem, but there is no definitive solution. I will not go further into this, but if you know what might fix the problem please let me know.
Anyway...
Per the suggestion of a friend, I plan on doing a clean install to Snow Leopard. Since this sounds like a software issue, I am hoping this will resolve my typing problem. I have never done a clean install before and need to purchase an external hard drive. Everything must go seamlessly, as I am a college student and have very important docs and applications that must safely be transferred back. This is what I'm looking at:
- 40 GB of media files in iTunes
- 10 GB of photos in iPhoto
- 0.5 GB of text documents
~ 30 GB of applications (Office, Adobe Suite, etc.)
My friend told me I will need the install discs for Office and Adobe Suite in addition to to the serial numbers. I live far away from home now, and am not even sure if the install disc for Office is still in my hometown. Adobe Suite came preloaded on my MacBook when I purchased it from Apple with a student discount (there were never any install discs). It is very crucial that I am able to transfer the Adobe Suite.
Will I be able to transfer all these documents/applications to an external drive? If so, could you provide me a tutorial on how to go about this process.
I greatly appreciate all help.

You are very welcome.
"I just learned that external hard drives are either Windows or Mac compatible. You said I needed one that works with Firewire 800, but what about USB 2.0? I'm not even sure if this MacBook is Firewire 400 or 800."
Almost all drives will work on either. What matters is how the drives are formatted. If you were to buy a drive, things might be a tiny bit easier if it came formatted the way you want. If the firewire port is oblong, then it is 400. If it is pretty square, then it is 800. 800 is better than USB 2.0 which probably is better than 400. You can get USB 2.0 that are bootable, but I don't know that all of them are. You can be almost certain that a firewire 800 or 400 will be bootable. You need one that will bootable, of course.
"What exactly is the migration process? You said it will prompt me to migrate (transfer to external hard drive?) after I've put in the Snow Leopard install disc? I assumed I would be manually transferring the files and applications to the external hard drive before putting in Snow Leopard. So you are saying I will be able to transfer my applications such as Adobe Creative Suite and Microsoft Office without needing the original discs or even entering in the serial numbers?"
Yes, to the last sentence. It wouldn't work to transfer things to the drive before installing the OS. At the end of an erase and install of SL, you will be prompted to migrate, or restore, your users, settings, apps, and data. I would migrate the apps and data, but not the users and settings. You would elect to migrate from your Leopard installation (i.e., from an earlier system).
"Thanks again for the reply. I will go ahead with buying an external hard drive as soon as the first question is cleared up."
A good thing to do is to see what is carried at the Apple Stores. One brand I like is LaCie, but they can be more expensive than some. The manager at "my" store is willing to do price matching on drives they carry. Another brand (not Apple oriented) that I like is Buffalo. Newegg.com and Frys tend to have good prices on these. You can get a 1 TB 7200 RPM Buffalo for < $140.
Message was edited by: donv (The Ghost)

Tried to reinstall PS CS6 from download, will not load after download and install, need assistance

I tried to reinstall PS CS6 from download, will not load after download and install, need assistance.
Thank you.

Thanks for the suggestion - but I eventually tried again and was able to contact via "chat" to someone qualified to help. The problem was that in my existing "bridge" - preference was (I think by default) - checked to startup in background on Login. I did not realize this - because I don't think I set it that way in the first place (maybe I did a few years ago) - and I could not see anything in task manager to suggest that bridge was running an application or any process - but when I learned this - I was successful in installing PS CS6.
Yes, I'm still not on solid ground re: whether or not I want to change from "owning" the tool or renting it -- what concerns me is that is sounds like regardless of users wishes, Adobe is headed in this direction and will eventually make it financially more feasible to go that route. At the moment I think they are "asking" for everyone to get on their bandwagon, but who knows. They have a powerful set of tools, that they continue to support and advance - and along with those development and support costs, they also would like to make a profit - so I understand if their past marketing model is no longer sufficient.
Thanks again.
John

Need assistance installing MindStorm NXT module on my desktop with Win XP and also my laptop which runs Win 7, software does not want to install?

I need assistance to install LabView MindStorm NXT module in a Desktop system with Win XP and a Laptop with Win7. Both are 32 bit with all service packs applied. I purchased the academic version from a company called On-The-Hub.
Attempted to install but seems to reject my serial number?

Hi Rob,
Thats really strange because the NXT Module 2010 and the NXT Module 2011 are free and don't require serial numbers. Where did you obtain the installer? The core LabVIEW installer requires a serial number but if you already have that installed, the NXT Module is just a free addon. Here are the links to the module for LabVIEW 2010 & 2011
NXT Module 2011 : http://joule.ni.com/nidu/cds/view/p/id/2637/lang/en
NXT Module 2010: http://joule.ni.com/nidu/cds/view/p/id/2551/lang/en

RoboServer 7 - Implementation questions need technical assistance

We have the server and RoboServer 7 application sort of
installed. I need a technical person who can talk to my technical
person to ensure that installation is done correctly. (I'm the
technical writer on the team).
Also, need to understand how to migrate existing help files
from the current application server to the RoboServer 7 without
losing F1 links.

Colum
Thanks for your answer. I can't get my support group to read
the documentation that is available so I can't tell you what
questions need to be answered. I've got my manager working on
getting a conference call with Adobe support and our guys because
that's the only way this will ever get implemented. Problem is
RoboServer7 and RoboHelp 7 are not supported by Goldman Sachs so it
hard to get internal SAs to support these applications, which
leaves my team hanging.
Regarding the F1 help, I'm using FlashHelp. We've already
implemented F1 using the full path on the server to link the help
topic to the window as they didn't want to use map #s. Question is
how to move the application help, which includes the F1 help
pathing, from its current location on the application server to the
server where RoboServer7 is installed without losing all of F1
links? One of my guys thought there might be way to do it with
relative path linking?
I'm also thinking that we should migrate to FlashHelp Pro
once we get RoboServer 7 up and running.

Rosettanet Self Test Kit and XI

Hi,
We have developed some Rosettanet scenarios and now recently installed the Rosettanet Self Test Kit.
But we are finding it a bit confusing to link both XI and STK. How do we actually use the STK to test the scenarios with XI ?
ShaBZ ~~

I found this from one of the threads, a reply by Sam Raju;
>>>>>>
Part I. Test Using STK
In your XI ID:
1) Define both the parties 1) Shipper(Your Partner) 2) Receiver(Your company) with identifiers like DUNS Number.
2) In ID goto>Tools>Transfer Integration Scenarios from IR-->select the scenario "PIP3B2_Receiver" from the drop down list.
3) Follow the 4 steps in the config wizard.
4) While creating your CC, create it from the channel template delivered with the RosettaNet BP.
4.1) Specify the URL for STK which should be in the following format
http://<STK Server>:<port>/rosettanet/servlet/listenerServlet?userId=<Party Name> <b>>> the server is my ip but then what is the port ? Also i am using the default user TesterA so is it the <Party Name></b>
4.2)In the location fields, enter your location and your partner location. <b>>> your location and partner location -> can anybody elaborate ?</b>
In your STK
1) Start the RosettaNet STK.
2) enter the UserID<Partner Name in XI>
3) Select the Test Scenario, 3B2V01.01-AdvanceShipmentNotification-0001-Scenario-Shipper
4) Enter Global Business ID(DUNS Number) and Location ID for both the partners. These fields should be same as in your R/3 Party configuration.
5) Enter the URL as follows:
http://<XI Server:<J2EE_Port>/MessagingSystem/receive/RNIFAdapter/RNIF
If everything is configured correctly as mentioned, you should be able to test your single-action scenario.
~~~~~~~~~~
We have developed scenarios for PIP3A4's and 3C3's in XI and need further help to test it.

Self Install Kit Question, Need assistance

Similar Messages

Maybe you are looking for