Seller not accepting Paypal

Question

One last question before I hang up my Ebay hat permanently...I bought an item from a seller, until I attempted to pay there was NO indication this seller does not accept Paypal.  I was advised that I had to call him, after the sale, to give him my credit card information over the phone.  I did look and apparently it is OK to take credit card payments but it specifies that payment must be made through an ONLINE, SECURE PAYMENT PROGRAM network.  I wlll NOT just call up someone I have never done business with and hand over my credit card information.  I guess since I will not be using Ebay , due primarily to the GSP and all its glory, any longer that I COULD just forget about this, but that is not the way I have done business in the past and would like to no what is or is not appropriate.   Your comments would be appreciated. 

Answer 1

ca_cunn wrote:
No it is the cumulative effects of Ebay continually making life more and more difficult as a buyer and a seller.  Why would I want to try to sell items here when the first thing that happens is I get hit with a twenty one day hold on my money.  then they change the rules and make me fully responsible for a change of heart by a buyer and expect me to pay shipping both ways to a seller and back when he simply changed his mind? As a buyer I am now faced with not being able to even tell how much it will really cost me to get an item here with the recent changes to the listings in the US GSP program.  I can't even tell who is using the program and don't get to find out how much my purchase is going to cost to ship until AFTER I am committed to buy it.  The GSP has been decried by Canadian buyers since its inception, yourself included.  Ebays solution, hide the GSP and don't tell anyone until they are committed to make the purchase.  I recently made an effort to go on Ebay.com to try to get sellers to opt out of the GSP.  Every effort was  met by being kicked back to EBay.ca.  I appreciate that it is indeed their site, however since it is my money that is being spent, I do feel they have some perhaps very minor obligations to us.  My general perception, since the invention of the GSP is that Ebay feels Canada while probably marginally profitable is not marginally profitable enough and that they want us to leave so they can shut it down entirely.  So I am going to grant them their wish and find other sources of making my on line purchases. My original question was however, is it permitted for a seller on Ebay to send me a message and say  'don't take Paypal, call me and I'll take you credit card numbers and make the payment for you?'  I read the rules and it seems to me they are required to accept credit card payment only in a secure online payment site not ask me to give them my numbers and card info. That makes me very vulnerable to all manner of problems.  That is my concern, not leaving this nest of vipersIt's not my intention to get into an argument with you here, but to set your mind at ease. There are a few misconceptions that I can see are borne of frustration.  The 21-day hold is annoying as a seller, I agree. Some of those funds are 'supposed' to be immediately released so that you can cover postage but, for me, that never happened even if I printed my labels with paypal shipping. They HAVE to hold that money as insurance that you are, in fact, an honest (new) seller and/or someone whose account has not been hacked. The three-week wait is given so that the buyer has a reasonable opportunity to receive the item and verify it is, in fact, what it is supposed to be. You might be surprised (or alarmed) to learn how many people open accounts only to buy two things for one cent each so that they're not brand new and then start selling as much as they can get away with within their selling restrictions. We're talking big ticket items too. Items that don't actually exist. It takes about two weeks for the victim to learn it was fraud, and a few more days to contact ebay. It has to be that way, it just does. Although, I do sympathize very strongly with you there.  You aren't obligated to pay return postage if your buyer merely changes his mind, only if the item is Not As Described or Busted in Transport. If it's case of buyer's remorse, they pay to return it to you, the same as I would have to get my own butt in my car and take back a pair of shoes to Sears if they were too tight. I will concede, however, that there are buyers who have figured out the way to have the seller obligated to fund return shipping is to open a Return for the wrong reason. If you suspect that is the case, report them and call ebay. Sometimes they can help, sometimes they can't but you have to persist.  The Global Shipping Program? Just ignore it. I do. As soon as I see the 'International Tracking and Customs whatever' in the subtitle of a search, I pretend that listing is invisible. I don't need that kind of aggravation in my life. But you need to be on ebay.ca to see where it is in place. ebay.com won't tell you.  And, no, do NOT call the dude with your credit card. Like no no no not ever. Does the listing say 'paypal accepted'? Every listing that I have ever seen on ebay.com says something like this..... Payments:Credit Cards processed by PayPal