Send a draft for review error

I've got a writer who can get on and edit a page, but when he
goes to send a draft for review, there are no users or roles in the
box to select from. It doesnt seem like you can enter these
manually, so we cant use the drafts functionality. Anyone got any
ideas on how to fix this?

I have a catalog that I send out to various people using the Shared Review option. I use acrobat.com / workspaces and they make their edits and click "Publish Comments" and it has worked great. That is, UNTIL NOW. I tried using Acrobat 9, 10 and 11 to no avail. It appears to be working fine on my end, but when my reviewers get the automated message telling them they are invited to review the pdf, the "Publish Comments" button is no where to be found. I can see it on my pdf, but no one else can. What gives? This has worked in the past and now suddenly it is not. Please help as I have a catalog that I need to send out to many reviewers and until I can get this resolved I am at a standstill. I also get an email error message everytime I try to initiate a review. Thank you for any help you can provide.

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Using the send by Email for Review function

We are using Adobe Acrobat 8 and would like to use the send by Email for Review function. We would like to modify the text for the invitation message but don't want to have to modify it every time we use the function. Does anybody know any way that we can modify the message so that it would be the same message every time it is used?

Hi Christine,
I know it's not the answer you want, but signatures have to be added in a serial manner. Every time you sign the PDF file you are signing everything that came before the signature was created, and this includes the previous signatures. There is no method to combine signatures from multiple files into one file. You would end up creating a signature over data that wasn't there when the signature was originally created, and in the security world that's a no-no.
Steve

Send for Review users

at what point does the "users" folder get created .....is it
when the connection key is consumed and the user first connects?
What folder/file permissions are required are these folders (_mm,
ct3beta, messaging etc...)?

2 notes: I am not using Contribute Publishing Server and I
send connection keys with users mapping drives to the same network
share. The 'users who have connected' only lists me....therefore
the folders must be created by the user when connecting with the
connection key. The permissions for the _mm folders must not be
correct. The editors and publishers can edit and publish but no one
can send a draft for review. Without good workflow, Contribute is
just another editor with a rollback. Any thoughts on the
permissions? Am I correct?

Send for Review problem

Working on Contribute3. Administrator is not on the list of
users to send drafts for review. All other users appear fine.
Site setup and Admin acct was created on an earlier version
of Contribute. All other users were created in Contribute3. Is that
why I am having this problem?
Thanks for any input!

Hi,
There were users in Contribute 2.0 Everything was based on
the roles. Contribute 2.0 did not support the feature of send for
review.
Roles were only present in contribute 2.0. User based
management existed only from Contribute 3.0
You have to add users in Contribute 3.0.
Please get back if you have any questions.
Thanks,

Runtime Error when trying to "Send for Review"

Runtime error on Contribute.exe
This application has reqeusted the Runtime to terminate it in an unusual way.....
User had just finished editing, clicked "Send", selected "Send for Review", then selected a person's name in the list to send it to....
Any ideas...? thanks

This is Adobe Contribute CS4 v5.0
& Office 2007

"Send for review" user error

Contribute 3 Windows
A user was supposed to send an edited page for review via
e-mail.
Instead, they sent it to their whole Contribute group.
Unfortunately,
they are the only one in that group who still has Contribute.
Now she can't edit the page because the page is supposedly
under review.
How do I as administrator get the page out of review and
allow her to
send it for review the proper way?
Charles "Chas" Belov

stockholmsyndrome wrote:
> This might help you out its taken from this DevNet
article
>
http://www.adobe.com/devnet/contribute/articles/rd_app_collab.html
>
> Understanding the Approval Workflow in Contribute
>
> Contribute 3 uses the following folders to manage the
approvals workflow:
>
> * _mm/Ct2004/messaging/users contains a folder for each
Contribute user
> for whom the administrator has enabled approval
permission. Each user's folder
> is populated with a series of XML files that identify
which drafts the user has
> within the system.
> * WIPMetaData contains a series of files that maintain
the draft history
> and the current location of the draft within the
approval system (WIP stands
> for work in progress).
> * _notes stores draft information such as the draft
status, submitter's
> name and e-mail address, and the date the file was last
published, if relevant.
> * MMWIP: For each file in the approval system,
Contribute generates a
> random folder name (such as 05bc0cac08b41e55) and a
random filename (such as
> 92874f9967a24cdd.htm), which represent the draft
document as it passes through
> the approval system.
>
> When a reviewer views a documet, Contribute creates a
LCK (lock) file for the
> page within the website folder structure and a CHK file
in the WIPMetaData
> folder. These files indicate that the file is in use by
the recipient and
> tracks changes made to the file.
>
> Once the draft is finally published on the website, the
random folder and file
> used to track it is removed from the MMWIP root folder.
>
Thanks,
That was helpful.
I was able to come up with a fix from that info.
Charles "Chas" Belov

Can you send a document for Shared Review once you've applied an electronic signature?

Hi! I'm having troubles sending a document for shared review, I need 3 people to digitally sign it and then send it on a shared review. I keep getting this error message however:
'The document you have chosen cannot be sent for shared review or collaboration because its current security permissions do not allow modifications. Please choose another document or change this document to allow modifications.'
I'm not sure how I can 'allow the modifications' - where's this option?
I've tried 'File/Save As/Reader Extended PDF/Enable Commenting & Measuring' but this didn't help.
We can't use stamps for signing as we want to be able to verify signatures.
Any suggestions on what the issue may be?
Thanks in advance!
Mel

thanks George for your response. Basically what we do in our engineering company is have the author and supervisor sign a document (verfiying that its at a good enough level) to go out on review, and if its something that needs to go to our client for review there'll be a 3rd approver signature before it leaves our office - then the client will put it on shared review amongst their staff.
when we're having a play around with this trying to get this to work, we aren't going in and locking the document after any of the signatures. but I'm also not sure of what you need to do to 'enable' a document before initiaiting the send for shared review process. Are you able to give me a step by step on how to set this up - and how to see if a signature field is 'preconfigured to lock a document' - that actually might be the root of the problem!
Sorry I'm not a huge whizz on adobe, I haven't had to use it for a review process in quite a while but my current company is wanting to go electronic.
Thanks for your help!
Regards,
Mel

Cannot use Send for Review

Would you know why Contribute close down with no error
message when I use the Send for Review option?
I am running this program on Windows XP Professional.
Thank you guys

Hi,
Do you have any crash logs generated for the same while
Contributes shuts down?
If yes please send the mdmp file that gets created in the
desktop when contribute crashes. That would help us finding out the
cause of the problem.
You can send me a private message with the crash logs
Thanks,
Radhika

Customize Send for Review dialog?

Contribute 3.11 Windows
Is there any way to customize the Send for Review dialog in
order to
disable the "Send the draft to another Contribute user"
choice? None of
our reviewers have Contribute, and editors have the ability
to publish.
I just had a user choose "Send the draft to another
Contribute user" by
mistake to "All users in the 'x' role." Now they can't edit
or publish
the page, and I had to hack into the .LCK file which was a
pain.
However, the "Send for Review" dialog box doesn't seem to be
in the
configuration files.
Charles "Chas" Belov

anoleye wrote:
> The client's C3 does this all from her computer - it
doesn't check with the
> server or anything - so I don't think this has to do
with anything on my
> computer. There is no option to send via Contribute - it
just goes straight to
> email.
>
> Right now, I'm not that thrilled with this program, so
I'm not inclined to
> upgrade. It seems slow (both of us have DSL) and buggy.
>
>
If you have connected to your site using the latest version
of
Contribute CS3, please make sure you "Administer" the site
atleast once.
This will fix all your email review problems. The reason to
do this is
because, Contribute CS3 has some additional administrative
settings like
PDF embedding/linking etc. So if you just connect to your
site with
latest version of Contribute CS3 and not administer it, then
the hub
file does not have the newer settings... i know this may not
clarify you
completely, but yes... Administering with Contribute CS3
should solve
your problem... Also not that once administered with higher
version, you
cannot administer it with lower versions.

Send for Review: FINAL WORD for Publishing

Hi,
I would like to make sure I will ALWAYS receive ALL drafts
Contribute users are sending for review. Is there any way I can set
up my Administrator e-mail address as a default no matter if drafts
are sent to others also? Ideally I would like to be the one who has
the FINAL WORD since I need to make sure all layout is consistent.
Maybe something like no matter who reviews I will be the last one
and the ONLY one able to publish?

<<Ideally I would like to be the one who has the FINAL
WORD since I need to make sure all layout is consistent. Maybe
something like no matter who reviews I will be the last one and the
ONLY one able to publish?>>
In case if you are admin then the above requirement can be
achieved by removing the publish permission for all the roles
except admin, it will automatically enforce all the users to sent
the drafts to admin to get it published.
In case you are not a admin contact the site admin to create
a role which has a publish permission and get added yourself under
that role and remove the publish permission for all the other roles
by editing different roles and un-checking the check box "Allow
users to publish files"
Thanks,
Manoj

Send for review - sub directory

Is there any way to tell contribute not to create sub
directories for draft reviews? I am using php includes and the
"Send for Review" function isn't working very well. Basically, I
include "includes/somefile.php". If Contribute creates {page
name}_php_MMtmp77bc04e1/{page name} as the draft, then my relative
path includes are out the window.
Is there any reason why Contribute can't just create the
draft as {page name}_php_MMtmp77bc04e1.php instead of creating a
sub directory and re-writing links, etc?
Sure, I could make all of my includes absolute paths on every
page, but that would require some extra work and is not a very
clean way to do things. It would also make updating the includes a
real nightmare.
Thanks!

I have the same problem and it's driving me crazy.
So is there anyway to get Contribute to stop:
A.) Putting drafts in sub directories?
B.) Stop modifying absolute links, php includes, etc. into
relative links?
My problem is when a user edits a page and sends it for
review (or saves a draft) Contribute will take all my Template's
absolute paths (ie <?php
include('/home/smwc/public_html/includes/footer.inc.php'); ?>
and turns it into <?php
include('../../home/smwc/public_html/includes/footer.inc.php');
?> which obviously screws everything up.
When the draft is published then, none of the PHP includes
work. It's also doing this with stylesheets
(src="/scripts/css/style.css" to
src="../../scripts/css/style.css").
I believe if I could just get it to store drafts in the root
folder it might actually solve the problem (messy solution, but at
least every page wouldn't break).

Send for review user list

In the Send for review user list, we have a list of users and
groups. Does anyone know anyway to edit this list to show the
Administrator group only? Our users often forget to choose the
Administrator group instead of a single Admin when sending their
drafts.

If you're not using the Publishing Server, Contribute does
need to write to an obfuscated directory on the server to keep
track of users and roles on the site.
I noticed a similar problem to the one you describe. And I
think the key is that the users have to have actually connected to
the site. It's not enough to just import the key, because
Contribute may not make a connection at that point. You can only be
sure that they'll show up if they browse to that site while
connected, for long enough that Contribute recognizes that it's
displaying a site on its connection key list.
The last part could be a hangup. In my experinece (OS X
Intel), it takes Contribute between 15 and 30 seconds to register
that it's on a site for which it has a connection. It might take
another 15-30 seconds to connect. So your users have to make sure
that they're viewing the site for long enough that all the buttons
at the top of the viewing pane show the right status.

Contribute crashing when sending for review

(MAC USERS) I'm getting a crash when you click 'send for
review'... contribute tries to paste the page into Apples cheapy
email program called 'Mail'. Says "shucks could not complete this
task". I want the 'publisher' role to send the page to the
'administrator' for review. Any ideas around this error... maybe we
should be using Entouroge or Outlook?
Aaron

I doubt it's a problem with Apple Mail. (Which is actually
pretty sophisticated, FWIW.)
We had a similar problem, but my recollection is that it went
away when we used the most current available version of Contribute.
We install the most current available trial version and then apply
our license codes -- we don't rely on the files we downloaded when
we purchased our 5-pack.

CP5.5 / Reviewer 2.5 issues - can't send for review

Help! I am using cp5.5 and I did "Collaborate->Send for Shared Review", I choose acrobat.com and login just fine. I get to the screen where I am to enter an email address recipient and no matter what I put, it spins for a minute and then says "Enter a valid Email". What the heck am I doing wrong? I KNOW I've seen this error in the past but can't remember for the life of me what fixes it.
Also, the link to reviewer 2.5 is bad. How do I get my client the reviewer?
Thanks so much!
Lori

Probably too late for the answers but I found:
1. There seems to be a bug in Captivate that if you don't specify an email address in File > Project Info you get that problem when sending for review where it says "Enter a valid Email ID" and hangs.
2. I found the Captivate Reviewer 2.5 installer in C:\Program Files (x86)\Adobe\Adobe Captivate 5.5\AirApps
Jim

How can I send an unfinished website to another computer for review?

A friend and I are creating a fan-based website. I am working on it since I have iWeb experience and he doesn't. He also does not have a Mac. Once it is published it will be my responsibility to maintain it. Without publishing the unfinished site, is there a way I can e-mail the unfinished site/pages to him for review as I work through the design?

The only way I can think of WITHOUT publishing it to the internet would be to publish your site to a local folder, zip it, and then email / send it using an iDisk if too large for emailing. (Type in "Publishing to a folder" in the iWeb help menu). If it's too large to email you can use your iDisk to share it: http://support.apple.com/kb/HT1774
That said there may be an easier way around all that. Are you publishing to MobileMe? Just add a password to your site and publish it. That way only someone with the password can login and see it. Give your friend the password. (Type in "Protecting a site with a password" in the iWeb help menu)
Hope that helps.

Send a draft for review error

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