Send Alerts to external email ids

Dear All,
I am using ALERT MANAGEMENT to raise alerts and send mail to recipients. I am able to send external mails to
those users who have got a SAP Userid where the email id is maintained in the user profile. But suppose I want
to send mails to external users who do not have SAP Userid, then how to do it. I checked the program
RSALERTTEST where it gives the option to send mails to external email ids.
Regards,
Pravat.

Hi Pravat,
You can do this with SALRT_CREATE_API. But you have to create a alert category. go to ALRTCATDEF with a user role " SAP_XI_ADMINISTRATOR".
Then create category and give your receivers.
Then write a program like rsalrtdemo1 . This shows you how an alert can be called directly by a function module.
Also you can get more detailed information from these links :
Creating Alert Categories : http://help.sap.com/saphelp_nw70/helpdata/en/d0/d4b54020c6792ae10000000a155106/frameset.htm
Triggering Alerts : http://help.sap.com/saphelp_nw04s/helpdata/en/d0/5e073c8e56f658e10000000a114084/content.htm
I hope they help you.
Regards,
Orhan

Similar Messages

Problem while sending mail to external mail ids

Hi All,
while trying to send mail to external mail ids through some custom program, i'm facing an error as "recipient not in address management".
Can anyone giude me why this is occuring and actually what is this Address management?
Thanks & Regards,
Anil.

Hi,
Check this sample code..
http://www.sapdevelopment.co.uk/reporting/email/email_mbody.htm
* Add the recipients email address
clear it_receivers.
refresh it_receivers.
<b> it_receivers-receiver = p_email.
it_receivers-rec_type = 'U'.
it_receivers-com_type = 'INT'.</b>
it_receivers-notif_del = 'X'.
it_receivers-notif_ndel = 'X'.
append it_receivers.
what Fm you are using..?are you specifying like above for e-mail address..
Regards
vijay

Mail not delivered to external email ids

Hi,
I have configured the mail server in SCOT and i am able to receive mails to the Companies internal email ids, but if i send mails to external emails like gmail, it says
"No delivery to <external email id>, as recipient unknown"
but, the email id. is correct.
SAP Server ip addresses have been added to the relay list of the exchange server.
Following entries made in SCOT:
- The default domain
- Mail host and mail port
- * given in Address Area
- Node in Use ticked under General Information
Mails are getting delivered to internal email ids from SAP, problem is only when sending to external email ids. Please clarify.
Thanks and Regards,
Nagu

Hi,
Check the link below
http://www.sapfans.com/forums/viewtopic.php?p=812935
Rgds,
Suman

Not able to send workitem to external email id or Lotus notes.

Hi,
I am using standard program RSWUWFML2 to send workitem to external email id like lotus notes. When I execute this program i get the message "Work item xxxxxxxx sent to xxxxxxxxxxx".
As per the documentation of the program, program should process the workitem and send the same to external mail id. Please let me know if i miss something.
Below are the settings i did for program.RSWUWFML2
Job suffix 2
Tasks (blank = all) : task name of the workitem to send is entered. only one task is entered.
New Work item = X
One message per workitem = X
workflow entry = X
workitem = X
workitem execution = X
logs all =X
Edited by: Sunny80 on Dec 1, 2009 8:58 AM
Edited by: Sunny80 on Dec 1, 2009 9:01 AM

This is solved.

Alerts for External Email Server or Exchange Server (SMTP)

Hi Everybody,
I have configured alerts for Adapter Engine and able to see messages in Alert Inbox of RWB.
I need to configure the Alert message to an external Exchange server (SMTP).
What are the settings which need to be done to achieve this?
Also Can we link the Alert Inbox to our SAP Inbox?
Can somebody help me out on this?
Thanks & Regards,
Zabiulla

Hi Zabiulla
Follow these steps
1)Goto t-code SCOT; double-click SMTP and specify the mail-host and mail-port for the respective mail server.
2)Make the u2018Node in useu2019 check box as checked.
3)Click on the u2018Internet->Setu2019 button under u2018Supported address typesu2019 to specify the email-address of the recipient.Specify the email-address of the recipient who is going to receive the alert mails.
(OR) Specify u2018*u2019 in case of multiple email-ids.
4)Goto Menu->Settings->Default Domain and specify the domain id of the company.
Save the settings done in SCOT
.5)Specify the recipientu2019s user-id; for the particular user-id specify the email-address in the Address tab of t-code SU01.
Regards
sabyasachi

SharePoint Workflow doesn't send notifications to External Email address when Trusted Identity Provider enabled.

SharePoint Workflow send the notification to External email address fine but do not work when Trusted Identity Provider/SSO feature Checked. Please Advice!

Hi,
I am trying to involve someone familiar with this topic to further look at this issue.
Regards,
Rebecca
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Rebecca Tu
TechNet Community Support

Outlook and mail services/ can't send mail to external emails

I have been setting up os x server as a mail server for my company. I bound open directory to active directory but could not manage mail for the active directory users that way, so I started creating new users through open directory.
I've hit a couple snags that I can't quite figure out. First, I can send and receive mail to other open directory accounts fine, but not externally. I've set up my MX records and a name records for my Internet domain.
I can receive emails from an external email address, I.e. Gmail, but cannot send to them. It gets stuck in the mail server's queue. Information logs says operation timed out for smtp.gmail.com and their ip address.
I forwarded the ports, 25, 993, etc from my dsl router to my firewall router, then from there to my mail servers static ip address. I'm at a loss. If it matters, I'm on a residential dsl currently, my ISP claims to block port 25, but in the log it looks like it goes through and sees gmails ip.
Secondly, this is all through the mail.app for my MBP. When I set up outlook 2003 on xp, I can send emails, but it doesn't download any. No errors in either the information log or outlook, outlook says it completed successfully. If it matters, I was getting an error from outlook previously, helo error for not a fqdn, but I deleted a line in the main.cf that required fqdns.
I appreciate any help.

***EDIT*** I have outlook working....now it is just the external email thing. Again...my ISP says they block port 25, but I went into /etc/postmail/master.cf and added to have SMTP go on port 2525 and still no go. Any help would be greatly appreciated!
***END EDIT***
I apologize...here is the SMTP information level log for sending to gmail
Jun 29 16:36:18 ANSENMSG postfix/smtp[17251]: 152CB659FA: to=<***@*******.***>, relay=127.0.0.1[127.0.0.1]:10024, delay=6.3, delays=0.03/0/0/6.3, dsn=2.0.0, status=sent (250 2.0.0 Ok, id=15055-04, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 582EA65A09)
Jun 29 16:36:18 ANSENMSG postfix/qmgr[15069]: 152CB659FA: removed
Jun 29 16:36:48 ANSENMSG postfix/smtp[17299]: connect to mail.*******.com[**.***.**.**]:25: Operation timed out

How to send mail to external email within workflow

Hi Expert,
I know this question has been questioned before in the forum but that is quite different from what i want. After researching in this forum i found out that forwarding was the way to move the inbox into the external mail (using scheduled job) but what i want is to include send mail activity within the workflow that directly send email into the external email ( so no scheduled job). The logic is perhaps:
1. get the email address
2. use send mail activity
3. Assign the element defined to E-Mail Address.
4. send the email.
But I'm unable to retrieve the email address, store it and pass it into the email (as element). Can somebody help me with this?
Many Thanks.

Use the below code(rule(fm)), hope it works for you.
I have placed the SAP user id's in custom table & inserted e-mailid's to them in su01.
FUNCTION ZMANI_GET_PLANNER.
*"*"Local Interface:
*" TABLES
*"      AC_CONTAINER STRUCTURE SWCONT OPTIONAL
*"      ACTOR_TAB STRUCTURE SWHACTOR
*" EXCEPTIONS
*"      NOBODY_FOUND
INCLUDE <cntn01>.
TYPES : BEGIN OF ty_users.
          INCLUDE STRUCTURE ZMANI_AGENT_MAST.
TYPES : END OF ty_users.
DATA: org_agent LIKE wfsyst-agent,
        lt_holders TYPE STANDARD TABLE OF swhactor,
        lwa_holders TYPE swhactor,
*        lt_users TYPE STANDARD TABLE OF ty_users,
        lwa_users TYPE ty_users,
        v_len TYPE i,
*        v_bname LIKE ztest_users-bname,
        num_lines TYPE i.
** Read values assigned to the rule criteria
swc_get_element ac_container 'org_agent' org_agent.
* Get the superior
SELECT SINGLE *
    FROM ZMANI_AGENT_MAST
    INTO CORRESPONDING FIELDS OF lwa_users
   WHERE MMC = 'Y'.
IF NOT lwa_users IS INITIAL.
    REFRESH lt_holders[].
    lwa_holders-otype = 'US'.
    lwa_holders-objid = lwa_users-BNAME.
    APPEND lwa_holders TO lt_holders.
    APPEND LINES OF lt_holders TO actor_tab.
ENDIF.
DESCRIBE TABLE actor_tab LINES num_lines.
IF num_lines IS INITIAL.
    RAISE nobody_found.
ENDIF.
ENDFUNCTION.

Unable to send alerts to External users

Hello,
We've implemented SharePoint 2013 for internal and external domain users. We setup all users in our AD but the external users have their own company email addresses. Now, all of our users i.e. Internal DC users and External DC users can access and perform
their work on SharePoint portal. However, External users are unable to receive any alerts.
Any idea?
Thanks in advance!
Regards,
Sohaib Khan

Hi Sohaib,
Any updates?
From your description, alerts work well on internal users while external users won't get email alerts.
Since emails from SharePoint are sent via SMTP server, such as Exchange server. Not sure what SMTP server you are using integrated with SharePoint server. The issue might occur to two stage: one is if the alert is triggerred by SharePoint side, another is
that if the email is sent via SMTP server.
As alerts could be sent to internal users. Then I'd recommend you firstly troubleshoot if SMTP server works well for exteranl users.
Regards,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected] .
Rebecca Tu
TechNet Community Support

How to send mails to External Email-ID.

I have simple Workflow which I have Created to Just Send Mail to SAP-B WorkSpace on execution of the WF.
Can Anyone tell me how to Many populate the Workflow to Send this mail to External Email-ID.
Regards,
Shashank

Hello,
In the sendmail step of the workflow, use the option of email address for 'Recipient type' and provide the workflow container element which has the external mail address of the user to whom the mail is to be sent or directly the email address directly. Then contact the basis people to check for any scheduled background job to send the mail from SAP to external mail address. If there is no job present, advise them to create one.
Hope this will help.
Regards,
Samson

FM to send text message external email (without any attachments)

Hi Guys,
Can somebody tell me the function module and share the code to send simple text message email to external email.
Thanks,
mini

U can use FM SO_NEW_DOCUMENT_ATT_SEND_API1. For details check this sample code.
report zmail.
Parameters
PARAMETERS: SUB LIKE SOMLRECI1-RECEIVER
              DEFAULT 'Subject line'.
PARAMETERS: EAD LIKE SOMLRECI1-RECEIVER." Mail id
PARAMETERS: L01 LIKE SOLISTI1-LINE
              DEFAULT 'Body text'.
PARAMETERS: L02 LIKE SOLISTI1-LINE.
PARAMETERS: L03 LIKE SOLISTI1-LINE.
PARAMETERS: L04 LIKE SOLISTI1-LINE.
PARAMETERS: L05 LIKE SOLISTI1-LINE.
PARAMETERS: L06 LIKE SOLISTI1-LINE.
PARAMETERS: L07 LIKE SOLISTI1-LINE.
PARAMETERS: L08 LIKE SOLISTI1-LINE.
PARAMETERS: L09 LIKE SOLISTI1-LINE.
PARAMETERS: L10 LIKE SOLISTI1-LINE.
Macro
DEFINE M_LINEADD.
IF NOT &1 IS INITIAL.
TAB = &1. APPEND TAB.
ENDIF.
END-OF-DEFINITION.
Variables
DATA: BEGIN OF TAB OCCURS 10.
DATA:   LINE(40).
DATA: END OF TAB.
DATA: RC LIKE SY-SUBRC.
Main program
START-OF-SELECTION.
REFRESH TAB.
M_LINEADD L01.
M_LINEADD L02.
M_LINEADD L03.
M_LINEADD L04.
M_LINEADD L05.
M_LINEADD L06.
M_LINEADD L07.
M_LINEADD L08.
M_LINEADD L09.
M_LINEADD L10.
PERFORM Z_SEND_EMAIL TABLES TAB USING EAD SUB RC.
IF RC IS INITIAL.
    WRITE: / 'Your e-mail has been sent successfully.'.
ELSE.
    WRITE: / 'Your attempt to send an e-mail failed.'.
ENDIF.
      FORM Z_SEND_EMAIL                                             *
--> ITAB                                                          *
--> EMAILADDRESS                                                  *
--> SUBJECTLINE                                                   *
--> RETURNCODE                                                    *
FORM Z_SEND_EMAIL TABLES ITAB
                  USING EMAILADDRESS TYPE C
                         SUBJECTLINE TYPE C
                         RETURNCODE   LIKE SY-SUBRC.
DATA: DOCUMENT LIKE SODOCCHGI1.
DATA: PACKLIST LIKE SOPCKLSTI1     OCCURS 0 WITH HEADER LINE.
DATA: CONTENTS LIKE SOLISTI1       OCCURS 0 WITH HEADER LINE.
DATA: RECVLIST LIKE SOMLRECI1      OCCURS 0 WITH HEADER LINE.
DATA: FIELDLEN TYPE P.
DATA: TABLINES TYPE P.
Initialization
CLEAR: CONTENTS, DOCUMENT, PACKLIST, RECVLIST.
REFRESH: CONTENTS, PACKLIST, RECVLIST.
RETURNCODE = 12.
Contents
CONCATENATE
    'The following message has been sent from SAP'
    SY-SYSID
    SY-MANDT
    '(Do not reply to this message):'
      INTO CONTENTS SEPARATED BY ' '.
APPEND CONTENTS.
CONTENTS = SY-ULINE(40).
APPEND CONTENTS.
LOOP AT ITAB.
    CONTENTS = ITAB.
    APPEND CONTENTS.
ENDLOOP.
CONTENTS = SY-ULINE(40).
APPEND CONTENTS.
Document
DOCUMENT-OBJ_NAME = 'EMAIL'.
DOCUMENT-OBJ_DESCR = SUBJECTLINE.
DOCUMENT-OBJ_LANGU = SY-LANGU.
DOCUMENT-OBJ_EXPDAT = SY-DATUM.
DOCUMENT-SENSITIVTY = 'F'.
DOCUMENT-OBJ_PRIO = 9.
DOCUMENT-NO_CHANGE = 'X'.
DOCUMENT-PRIORITY = 9.
DOCUMENT-EXPIRY_DAT = SY-DATUM.
DESCRIBE FIELD CONTENTS-LINE LENGTH FIELDLEN.
DESCRIBE TABLE CONTENTS LINES TABLINES.
MULTIPLY FIELDLEN BY TABLINES.
DOCUMENT-DOC_SIZE = FIELDLEN.
Packing list
PACKLIST-TRANSF_BIN = SPACE.
PACKLIST-HEAD_START = 1.
PACKLIST-HEAD_NUM = 0.
PACKLIST-BODY_START = 1.
DESCRIBE TABLE CONTENTS LINES PACKLIST-BODY_NUM.
PACKLIST-DOC_TYPE = 'RAW'.
APPEND PACKLIST.
Receiver list
RECVLIST-RECEIVER = EMAILADDRESS.
RECVLIST-REC_TYPE = 'U'.
RECVLIST-COM_TYPE = 'INT'.
RECVLIST-NOTIF_DEL = 'X'.
RECVLIST-NOTIF_NDEL = 'X'.
APPEND RECVLIST.
Call the mail function
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
       EXPORTING
            DOCUMENT_DATA              = DOCUMENT
            PUT_IN_OUTBOX              = 'X'
       TABLES
            PACKING_LIST               = PACKLIST
            CONTENTS_TXT               = CONTENTS
            RECEIVERS                  = RECVLIST
       EXCEPTIONS
            TOO_MANY_RECEIVERS         = 1
            DOCUMENT_NOT_SENT          = 2
            DOCUMENT_TYPE_NOT_EXIST    = 3
            OPERATION_NO_AUTHORIZATION = 4
            PARAMETER_ERROR            = 5
            X_ERROR                    = 6
            ENQUEUE_ERROR              = 7
            OTHERS                     = 8.
RETURNCODE = SY-SUBRC.
ENDFORM.

ICal Server sends invitations via external email but no RSVP

I have set up a fresh install of Mavericks Server (10.9.3) running DNS and OD Services and now enabled iCal Server.
I setup invitation of external users via an external email address and invitations get sent and delivered via email just fine so I guess plus-addressing must be supported by the mailserver.
However the invitations do not show the RSVP requests and do not automatically get picked up by Calendar.app.
The server sits behind a NAT router and runs its own Split-DNS setup for the same local domain myserver.xyz.com that the router also redirects to the internal IP address of the server for external access to the iCal Server (so, FQDN is working for the server). The email account used for invitations is hosted on an external mailserver that runs on the same domain (mail.xyz.com).
Did I miss anything in my setup?
Thanks for any input.
Pete

Okay, got this figured out. Appears that the email server my client's company uses is terminating the connection when the Xserve tries to do anything. I setup a test Gmail account and used those settings instead and everything worked just fine.

Send Alert to External Users

We have an internal SharePoint 2013 site, but our users are use Google for Email. I need alerts to send email to google distribution lists when documents change in one of our document libraries. We don't want to add people to the alerts or remove people
every time the distribution list changes. When I try to add the google distribution list email to SharePoint I get the following error:
Sorry, you are not allowed to share this with external users.
I don't really want alerts to go to any where outside of our organization since the site is not public. I tried to create a distribution list in Active Directory with the email address I want to alert, but that didn't appear to work. I would like to either
white list our domain name so that it is not considered and external user, or be able to create an object in AD so that SharePoint will accept email addresses we have designated as safe. Has anyone figure out a way ot do this?
Yes, I know office 365 would make all of this easier, but that is not a fight I am going to win today. I would just like to make our SharePoint site a little more functional.

I am already using the Site Administrator account (my admin account used to set up the site and designated as the site administrator). The account is also a domain admin and has full access to the site configuration. I haven't tried the farm account itself,
but the farm account has less rights than my admin account, so I don't think that is it...
Here is what I am doing:
Server 2012 running SharePoint 2013
Navigate to the portal home page.
Navigate to the sub site.
Select the document library.
From the ribbon select library
Select Alert Me
Select Set alert on this library
Enter the name of the security group configured with an email address (Attribute: mail) into the users field. Group I am using is the same one that has been assigned to the subsite for access so I know it is seen and that the group can be emailed by sharepoint.
I can't select the group because it is not an option, so I enter the email address that is assigned to the group...
Error I get when I click OK is:
Sorry, you are not allowed to share with external users.

Sending messages to external email's

Hi ,
I have configured SMTP connection in my solution manager box. I am able to send the test message through client 000.
But when sending the test message (using t-code S00) from other client 400 I am getting the following message
"No recipient specified - is the distribution list empty" Please note I have also tried creating DL with external id using S023 , still it does not work.
The Menu path for S00 t-code is System-->Short Message.
Any clues ?
Thanks,
Subramanyam

Hello Subramanyam,
Could you please run report RSSODIAD in client 400.
Please test after running the report to see if you can now send a message.
Hope this helps.
Regards
Amit

How to send invoice to external email

Hi All,
Can anyone help me with the detail steps to configure settings so i can send invoice to the customer in their mail id.
Message was edited by: Monosij Bagchi

Hai Monosij Bagchi
Go through the following Link
http://www.sapgenie.com/its/email.htm
Thanks & Regards
Sreenivasulu P

Send Alerts to external email ids

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