Send As Permissions - Exchange 2010 - Outlook 2013

I am currently having an issue with an account. 2 people share an Admin Account inbox, while having their own inbox, Although the Admin mailbox only works in Online
mode or the folders will not update and emails will not come through.
This is not the problem though.
Before today both people were working fine for the last few months. Now User 1 (only user to send as Admin mailbox) can not send as the mailbox, while
in online mode. In cached mode it works fine, however the folders do not work.
When in online mode, i can remove the address from the From: drop down and re-add, however this only works for that email. Sending another email reaches
the same error "you do not have the permission to send as blah blah blah". This is a popup error.
Removing the address and re-adding works every time, however as you can imagine, this is not ideal for the user. In testing I have removed permissions
for send as in EMC but removing the address from the from field and re-adding is still allowing it to send. It seems outlook/exchange is not recognizing the permissions. Does anyone have any ideas on what could be causing this?
Exchange version is 2011
Outlook version is 2013

In testing I have removed permissions for send as in EMC but removing the address from the from field and re-adding is still allowing it to send. It seems outlook/exchange is not recognizing the
permissions. Does anyone have any ideas on what could be causing this?
Hi,
After removing the permissions in EMC, I suspect it still takes some time to take effect. We can verify this by sending as the Admin mailbox on OWA to check the result. Then wait for some time, send the test email in Outlook again.
This issue is actually opposite to these issues I've seen before: Most other issues are that the user is not able to send as another user in Cached mode, but able to send in Online Mode. Your description kind of implies there's something interfering
with the connection between Outlook and Exchange when Outlook is in Online Mode, please disable all suspicious add-ins in Outlook, especially the anti-spam add-ins provided by the anti-virus program. Then disable the anti-virus program and the firewall temporarily
to check the result.
As mentioned in your post, this issue is also related to the Auto-Complete List in Outlook, the list may have been corrupted. We can try clearing the list to check if the problem persists:
In Outlook 2013, click FILE -> Options -> Mail -> Send messages -> Click "Empty Auto-Complete List" button -> Yes -> OK.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

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    Gulab Prasad
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    Blog:
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    I was able to use the Set-ClientAccessServer command and change the actual internal autodiscoverUri to https://MailExt.contoso.com/autodiscover/autodiscover.xml but the name still says MailInt and I continue to get the SSL cert warnings because it is looking
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    absolutezero273c

  • Exchange 2010 to 2013 users migration

    Hi,
    I am migrating users from Exchange 2010 to 2013 and facing a lot of migration issues. few of them are as follow.
    1. It hung up at "syncing" and end up with a failure.
    2. After a long migration i got the following errors
    Error: MigrationPermanentExeception: Failed to reset the target mailbox after the move. Error Details:MaipExceptionADUnavailable: Unable to prepopulate the cache for user :: on domain controller xyz.domain.com (hr=0x80004005,ec=2414) Diagnosti Context: Lid:
    65256 Lid:1494 ---- Remote Context Beg ---- Lid: 52664 StoreEc: 0x96E Lid: 35973 StoreEc: 0x96E Target Mailbox unlock operation was not replicated. If a lossy failover occurs after the target mailbox was unlocked, the target mailbox could remain inaccessible.
    Error details: Target mailbox connection was lost.
    3. users migration is taking a lot of time although mailbox size is not big and both servers are in same datacenter.
    Need urgent help pls....

    Hi,
    Here are the general steps for troubleshooting mailbox moves:
    1. If the move request didn't complete, view the Move Request Statistics.
    2. If the move request completed with errors, view the move report.
    3. View the Event log on the Client Access server running the instance of the Microsoft Exchange Mailbox Replication service that's processing the failed move request.
    4. use the Exchange Management Console or the Exchange Management Shell to increase the diagnostic logging levels on the Client Access server for the Mailbox Move and Service categories of the MSExchange Mailbox Replication service.
    For more detailed information about general steps for troubleshooting mailbox moves, you can refer to the article below:
    http://technet.microsoft.com/en-us/library/dd638094(v=exchg.141).aspx
    Additionally, in order to narrow down the cause, I’d like to confirm the following information:
    1. Are the problematic target mailboxes in the same database?
    2. Is there a time boundary? After that, you cannot move mailboxes:
    http://social.technet.microsoft.com/Forums/en-US/90403f75-e530-478a-ab68-27823b730f68/exchange-2013-batch-to-migrate-users-from-2010-database-is-hung-at-syncing-after-a-disaster?forum=exchangesvrdeploy
    Thanks,
    Angela
    Angela Shi
    TechNet Community Support

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