Sender email address for Customer Account Statement

Dear Experts,
Here's an issue that my colleague and I are currently facing:-
The Customer Account Statements that are sent via email in the transaction F.27 show that the sender email address is not equals the Accounting Clerk (KNB1-BUSAB) maintained in customer master data (FD03). Instead, the sender email address here is the email address of the person executing the transaction F.27.
I've looked through some programs (RFKORK00 and RFKORD10), and the variant used (SAPMA). Unfortunately, we still could not determine the root cause for this issue. What should we be looking into, and how can we resolve this issue too?
Any inputs would be much appreciated. Thanks.
Regards,
Deborah

Hi Ajay,
Thanks for your input. Really appreciate it. Would you please enlighten me further?
"The accounting clerk’s name is then printed in any correspondence with the customers or vendors."
The statement above leads me to think that consequently, the accounting clerk's email address should be the sender email address for the mail that is sent to the customer.
Also, when I hit the 'F1' key on the Accounting Clerk (in transactions F.27 or FD03), the following texts are shown:-
"Accounting clerk
Identification code for the accounting clerk.
The name of the accounting clerk defined by this identification code can be used in the payment program for correspondence and reporting (for example, open item lists)."
Again, this leads me to think that the sender email address should be the accounting clerk's email.
P/S:
The customer is saying that this should not happen, so my colleague and I are just investigating this issue further.
Regards,
Deborah

Similar Messages

I can't set up my email account on my ipod touch. It keeps saying that I have to use a valid email address for this account

I can't set up my email on my ipod touch. It keeps saying I have to use a valid email address for this account. Help!

Hi Annie,
Make sure when you are setting up your e-mail account that you enter in your entire e-mail address. If you have a Yahoo (includes any e-mail account associated with Yahoo), G-mail, or Aol after entering in your password it should automatically set up. Any other e-mail address you will have to manually set the account up.

Standard Smartform For Customer Account Statement

Hello All,
As you all know there is standard sapscript and Driver Program for customer account statement.
But i want to know that, Is there any Standard Smartform For Customer Account Statement???
If yes , Please let me know the name of that smartform?
Regards,
Anuja Dhondge

there is no standard smartform for customer statement. only script...

Can i use more than one email address for one account

I created one user account. I would like to create and use three separate email address for this one account, which will all show under one profile. Is that possible, and if so, is it free to do so? Thank you.

You can add more identities to a single profile.
Go to Tools -> Account Settings -> <your account> and click the Manage Identities button on the bottom right. That's the place where you can add additional e-mail addresses for your account.

IDOC for Customer Account Statement

Hi All,
I have a requirement that the Customer Statement should be sent thru and IDOC for some specific task. We are using the F.27 to print the Customer Account Statement. In the process of finding the IDOC for the same, we found FINSTA01 and Message type FINSTA will suit the requirements. Now the issue is, when i use F.27, it generates the SPOOL and starts priniting the same, insetad i need the same to initiate the IDOC. I mean the communication method to be IDOC instead of the Physical Print. Can anyone help me on how to do this? also please through some light on the things needs to be done if anyone of has come across such requirement.
Thanks in Advance.
Regards
Nambi

Hi Thiruchudar,
There are some setup you need to do. If you're not technically well grounded, i would suggest you get an ABAPer to do this for you. Basically, the following are what you need to do:
1. Create the Partner Profile for your Customer using transaction code WE20. Click on the create icon and enter Partner type KU (Customer) and enter the Customer Number.
2. Next, add an Outbound Message Type FINSTA by clicking on the green + icon under the outbound parameters. Complete all the other mandatory fields as appropriate. Save your Entries.
3. Test your outbound partner profile for your customer by running the customer statement again using transaction code F.27.
Your output control would have been created with the medium EDI.
4. Use transaction code WE05 to display the iDocs that would have been created.
Note: You still have to set up the communication between your system and that of your Customer to allow for EDI transmission.
I hope the above helps.
Do not forget to award the points please.
Thanks and Regards,
Jacob

Change sender email address for payment advice

Hi,
I used FIBF to activate BTE 2040 to allow me email Payment Advice. This is working well and takes the 'Sender' email address from the user master data. I don't want to use the user master data so does anyone know how/where to change the sender email in the code?
I have copied SAMPLE_PROCESS_00002040 and can implement 2050 if needed but that seems to only modify the text of the mail - not the sender email?
Thanks.

accounting Clerks need to be setup

How to set one default "reply-to" email address for multiple accounts

I have an iPhone 3GS. I have my own domain name which I want to use as my primary "public" email address. It is forwarded from the hosting ISP to my ATT/Yahoo email address. I also have a Gmail account. I would like recipients to see that it comes from my domain ([email protected]), but since it is actually going through ATT/Yahoo, I can only see how to set the "From" field to either my ATT/Yahoo account or my Gmail account addresses. Is this even possible?
Essentially, I don't directly access "[email protected]", but that's where I want it to appear to come from, regardless of where it actually originated.
Any ideas?
Thanks,
Mark

You get e-mails just fine, but do you have rights to log into the e-mail server at myfirstandlastname.com? If you can do that (check with your hosting ISP to find out if they will let you), then you can just set up the iPhone to use that e-mail server to send your mail. It's possible to set up an iPhone IMAP account to get mail from gmail, but use a separate non-gmail SMTP server to send outgoing mail, all within the same iPhone e-mail account.
If you can get this working, then you won't need to mess with reply-to headers. Your e-mail will not only look like it got sent from myfirstandlastname.com -- it actually WILL be sent from there and all replies will automatically go there and then be forwarded as usual to your ATT/Yahoo address. No one will know that ATT/Yahoo is involved, and both your sent and received e-mail will show up in the same single e-mail account on the iPhone.
I do this all the time with my e-mail. My account is really at gmail, but the e-mail address says it came from mycollege.edu. My old college offers me an alumni forwarding-for-life account. They only forward mail, though; they don't hold it. They do also run an SMTP server, though, and that's what I use to make my outgoing e-mail look as if it came from mycollege.edu.

How do i delete an itunes account so I can use the email address for another account?

how do i delete an itunes acount so I can use the amail for another account?

Maybe he's referring to renaming another iTunes Store account after making the email address null and available to be used. Otherwise, I agree with you that it is pointless.

Someone changed my email address for Apple account.

I didn't change my email address or anything for my Apple Account.
But I receive an email from Apple like this.
Dear ****** (it sounds like my name but it isn't.)
The following changes to your Apple ID (*******@gmail.com) (--> very similar with my email address.) were made on 05 May 2014 at 15:50:38 (GMT):
Apple ID
Email address(es)
If you need additional help, contact Apple Support.
Sincerely,
Apple Support
I didn't change at all! What can I do for this?

Welcome to the Apple Community..
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

Re: Apple Email Address for Customer Complaints?

The problem is that since Apple charges a premium, the buyer deserves a trouble free product for the price. If the P.O.S. needs repairs in the first six months of service then obviously something went wrong during the manufacturing process. Apple ought to just replace the computer with a new one and say "we are very sorry for your trouble".
The people that dont mind getting a product that has been taken apart, fiddled with, and crammed back together buy the refurb products at a discount. By paying the full price for a brand new product it is expected that the product wont need to be taken apart for repairs until near the end of its life expectancy. After it is taken apart the buyer ends up with essentially a refurb that they not only payed full price for, but had to cart back to the apple store.
I want the e-mail address too. I have a macbook that I payed full price for that has been repaired once already, and is still not working correctly. It is less than six month's old. $1100 is too much money for a defective product.
macbook 1.83 Mac OS X (10.4.9) blinky screen model
macbook 1.83 Mac OS X (10.4.9) blinky screen model

Call AppleCare back again and tell them what you told us.
1-800-APLCARE.
This is a user to user forum, and Apple does not have an e-mail address for you to contact. You can always write:
Attn: Customer Relations
1 Infinite Loop
Cupertino, CA 95014
But AppleCare if you ask nicely will give you customer relations right on the phone.
Don't let the preponderance of issues here make you think all Macs are like this. Note, Apple made more computer sales last quarter than any quarter in its history! It says that while there are occasional glitches, they are far and few between. Apple wouldn't be selling so many machines if it was generally defective. Your machine is still under the 1 year warranty. I recommend buying AppleCare so you have unlimited calling 7 days a week for 3 years from date of computer's purchase.

Stuck in set up off iPad Air entered in wrong email address for icloud account

i have just bought a brand new iPad Air my daughter was helping set it up for the first time - straight out the box and typed in the wrong email address - she left out a b in the email address. she noticed straight away but now we cant find a way to change the email address it seems locked in. we are not even finished with the set up process. we keep going to start over and we start by choosing region etc but then when we get to enter in the Apple ID thats already filled in and the only option is to give a password but the password is for a different email address. please help how can i go back to factory mode and completely start the process again. as i said we are in the middle of set up havent even gotten past the Apple ID

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.

I changed my email address for my account and now I can't re download my purchases

I recently lost access to my old email, so I changed it then changed my password (it's still the same account) and now I don't have any purchased music/apps

Hi there bowdy189,
You may find the information in the article below helpful.
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
-Griff W.

I need an email address for apple support of customer services

I need an email address for customer support or customer services please...

Find your country on this page and have a go....
http://support.apple.com/kb/HE57

Difference in Customer account statement and collections

Kindly clarify my doubts about customer account steatement and Collections. basically whats the difference in the two and what are the standard T_codes for these two.
thanks
anya

HI ANYA
T-code: F.27
Definition
An account statement and open item list are two types of correspondence. They differ with respect to the information they contain and the way it is displayed. Unlike an open item list, an account statement displays all items in a specified period along with the balance carried forward. The open item list merely displays the open items for a certain key date.
Type of correspondence that your company sends to its customers.
The system includes a SAPscript form that you can use for customer account statements for the Philippines, form F140_CUS_STAT_P1. You can modify this template to meet your company's requirements. To do so, from the SAP Easy Access screen, choose Tools ® Form printout ® SAPscript ® Form.
Structure
The following information is displayed in the template for the customer account statement:
Account balance at the start of the selected period
Open item list as of the key date, including the total
It is sorted by transactions with or without special G/L indicators, currency, posting date, and document number.
Account balance at the end of the selected period
Cleared item list between selected key dates
It is sorted by currency, posting date, and cleared item document number.
Withholding tax list between selected key dates
It is sorted by withholding tax type, posting date, and document number.
Aging in 0, 30, 60, 90, and 120 days
Integration
You can print the customer account statement.
Note the following restrictions regarding customer statements:
You cannot create statements for one-time customers.
In the case of customer head offices with local branches, customer statements contain the address of the head office and not that of the branch.
The account statement can be created for your customers or vendors is an extract from the customer account which enables him to check the items there or is merely for information purposes. The account statement displays the balance carried forward, all items in the chosen period and the closing balance of the account.
The open items list is a special form of account statement. It is also sent to the customer for verification or information purposes. Occasionally, the list is also used as a reminder letter. The open items up to the chosen key date are displayed in this list.
Both letters contain the document number or reference document number, the document date, the document type, the currency and the amount for every item as well as the balance of the open items at the key date. The account statement may also contain the clearing document number. If branches were included in the letter of a head office, their addresses are listed at the end of the letter.
The layout of the letter is determined via a form. Depending on the form used, the letter may also contain, for example, the days in arrears per item at the key date or other information. The form must be defined and stored in the system.
Printing Customer Account Statements
Use
Printing of customer account statements is based on correspondence type SAPP3. Correspondence type SAPP3 is preconfigured to run the RFKORDP3 print program, which is delivered with report variant SAP&SAPP3. You can modify SAP&SAPP3 to meet your company's needs. For example, you can change the aging period and the number of the aging column.
To modify or define a new report variant for the RFKORDP3 print program, in Customizing for Financial Accounting, choose Financial Accounting Global Settings -- Correspondence -- Assign Programs for Correspondence Types. Select correspondence type SAPP3 and choose Environment -- Maintain variants.
Procedure
Printing Individual Account Statements:
Request correspondence type SAPP3 . To do so, from the SAP Easy Access screen, choose Accounting -- Financial Accounting --Accounts Receivable --Account -- Correspondence --Request.
Issue the correspondence request by choosing Accounting -- Financial Accounting -- Accounts Receivable -- Periodic processing -- Print correspondence -- As per request.
Print the customer account statement from the spool file by choosing System -- Own spool requests. Select your spool request and choose print.
COLLECTIONS
Collection is the settlement of receivables due, in particular, bills of exchange.
Collection Account
Definition
A G/L account that the system uses to record checks receivable that you have presented to banks for collection. It denotes that a check has been sent to a bank and is awaiting clearing
Reward if useful to u
narendran vajravelu

Can you use an .mac alias as "from" email address in .mac account?

My .mac account is in my full name @.mac and MAIL automatically uses that as the "from" email address when i send mail. Is there any way to use one of my .mac aliases instead?

For the email account preferences for any email account, there is a Name field which you can enter anything to appear as your name when sending a message with the account and there is an email address field for the same. With a .Mac account, you cannot enter a different email address to appear as the sending email address for a message sent by the account.
You can send messages from your .Mac account alias email address but the name you have entered for the Name field under the Account Information for your .Mac account preferences will be the name shown with the alias email address when sending a message with the alias.

Sender email address for Customer Account Statement

Similar Messages

Maybe you are looking for