Sending it in for "Repair"

Hello. I have a defective 5G ipod, the click wheel is peeling off. I requested a "repair" and the box came this morning. What i'm wondering before I Pack it up is #1. How long will it take #2. Will they actually "repair" the click wheel, or send me a replacement. and #3. With whatever they do send me (hopefully a replacement) will it be sealed like when I first bought my ipod? ( I would kill myself if it came back scratched, it is in PERFECT condition right now)
Thanks alot!!
Chris Paddock

well abotu a weekago my brothers ipod was freezing nonstop. so he called the company he bought it from and they sent him a brand new ipod the next day it was on the doorstep. then he shipped it back with all the stuff it came with.
it came in a brand new package with all the good stuff inside. this was off of Pcconnection.com or pcnation.com dotn remeber

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