Sent payment to old, long-closed V Wireless account...

CS, including Financial Services, do not see this payment, even though bank has proof of payment. How can i get payment back, OR at least apply to my FIOS balance ?

    We miss you dearly here on the wireless end and we want to see this resolved! I have sent a Direct Message so we can discuss the account details while protecting your privacy. I will look forward to working with you!
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport

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