Serial Number Issues running CS3 and CS4

I've been waiting 3 days for Adobe customer support to respond to this with no answer... Now it's the weekend and I'm without CS4.
I'm running full versions of CS3 and CS4 Design Premium (The educational versions, only InDesign CS3 is installed) and after running through a bunch of other technical hurdles (files crashing), I had to run the CS3 cleanscript to get InDesign CS3 running. Which it now is. Perfectly.
After getting InDesign CS3 up and running, all of the CS4 programs are asking for a serial number and the one I have no longer works.
Anyone know how this might be fixed without having to wait the entire weekend?

I'm not sure what did the trick, but I tried this, reinstalled everything, and it seems to be working again. Thanks, I don't know if that did the trick, but something did.
A little frustrated with Adobe customer service though, who told me Friday to call in "Monday to Friday", only to find it was Memorial Day yesterday and they were closed! (I'm in Canada, so I took two hours off of work for nothing)

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Color Issues between CS3 and CS4

Color Issue - Opened in CS3...looks fine; I then opened in CS4 and what
was grey in CS3 is now brownish in CS4.
Any ideas about what this is or how to fix?

Sorry, actually, there was a thread up a ways and someone was having the
exact same issue. It was my color profile. I just deleted the default
and used Adobe 1998...
With that said, I am CERTAIN that in not too much longer, I will run
into this again and it will be nice to have this seed (solution) planted
in my brain..
Thanks
[email protected] wrote:
> I am assuming that your Edit>Color Settings in both versions are set the same.
>
> In CS4, this can be related to the new OpenGL functionality. Try turning off OpenGL drawing in Edit>Preferences>Performance and see if that helps. If it is already off, try turning it on. :)
>
> If by doing this, you confirm that it appears OpenGL-related, then you might try playing with the Advanced Settings of OpenGL Drawing, particularly the one that says "Color Matching".
>
> If it appears OpenGL-related but you can't find a way to fix the problem AND retain the OpenGL features, check to see if there is an updated version of your video card driver available. If so, download, install, and try it to see if that helps.

My Serial number desipered from CS3 and now it won't let me in

What should I do?

Nobody can know. You have not provided any proper system information and other technical details nor actually explained your issue in a comprehensible manner. all we can do is guess around.
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I need to upgrade my Mac OS from 10.5.8 via 10.6 to 10.9 .I have both CS3 and CS4 running and want to check that they will both work on the new OS...?

Brad Lawryk wrote:
I just re-read your original post.
Did you upgrade your CS3 to CS4 or purchase the complete CS4 package?
If you bought the upgrade, I do not think you can run CS3 and CS4 on the same machine because it will make CS3 into CS4 and remove CS3.
Not correct: it does not "remove CS3". Each upgrade is in fact a complete installation in its own folder structure.
Obviously you can't have both running at the same time, but a lot of people keep at least one previous version installed.

CS3 and CS4 on same comuter

Hello all,
I have CS3 production premium suite on my laptop. I upgraded to CS4 production premium suite. I have to keep CS3 on my computer befause I have certain plug ins for Premiere that won't work in Premiere CS4 (cineform prospect hd and Procoder 3).
The problem is that my Adobe bridge no longer responds in PS CS3. Adobe Bridge does work in PS CS4.
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Thanks

Brad Lawryk wrote:
I just re-read your original post.
Did you upgrade your CS3 to CS4 or purchase the complete CS4 package?
If you bought the upgrade, I do not think you can run CS3 and CS4 on the same machine because it will make CS3 into CS4 and remove CS3.
Not correct: it does not "remove CS3". Each upgrade is in fact a complete installation in its own folder structure.
Obviously you can't have both running at the same time, but a lot of people keep at least one previous version installed.

Why do I need a serial number to run photoshop when I just purchased a cloud subscription?

Just paid for a monthly photoshop subscription, but it's telling me I need a serial number to run it and doesn't seem to be recognizing that I already paid for it? The transaction went through fine, I got a confirmation email saying I bought it.
Anyone know what to do in this situation? Thanks.

may be the subscription is not activated yet.
However , we will try with 2 steps.
First we will check with Hosts file .
1)Navigate to C:\Windows\System32\drivers\etc and look for file named hosts inside etc folder.
2)Copy the hosts file to Desktop and open the same with notepad.
Let me know whether you can see Any Adobe related entries inside ?

Anyone upgrade to Snow Leopard and runs CS3 or CS4?

Hi all. I'm looking to upgrade my Mac from tiger to snow leopard, but I wanted to make sure there weren't any problems beforehand. Has anyone upgraded to Snow Leopard? Have you had any problems running CS3 or CS4 since?
Thanks.

Works fine for me on a 2008 unibody MBP. Only a couple bugs that I can live -- neither affect workflow or CS4 functionality.
A) As with Leopard, some programs have an issue with closing. About half the time when you close Ai or Dw the program closes fine -- then it tells you it crashed. A bit annoying, but I just go ahead and send the error report, dosent affect much, although if you've changed any preferences they might get lost. Adobe's prob gotten several hundred crash reports from me on that one :∫
B) Occasionally when you switch from one app to another and you try to go back it only will switch only when you click the icon on the bottom -- otherwise the app you want will just switch back to the other app -- I think it's a snow leopard bug, but seems to affect Flash and AE. Very rarely however.
I've been using Snow Leopard w/ CS4 since release day for prob 14 hours a day 6 days a week and these are my observations.
Go for it dude, you'll love 10.6 -- Use CCC before that way if it's not functioning properly you can aways go back.
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CS4 Extended Serial Number issue

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while registering CS4 Extended I have a problem. As Upgrade Version only CS3 Extended is shown, not my valid CS3.
Any ideas?

Serial number issues can only be handled by calling Adobe.
Bob

Where to find my Serial Number for Photoshop CS6 Extended? The program has been on my computer for at least a year now and for some reason it is now requiring my serial number to run the program. Please help!

Where to find my Serial Number for Photoshop CS6 Extended? The program has been on my computer for at least a year now and for some reason it is now requiring my serial number to run the program. Please help!

Log in into your Adobe account and go to "My Products". You'll find a list of all the products you've ever registered with Adobe.

I,m start to instal my adobe master collection cs5 in a new PC and during the installation ask me a aditional serial number to a previus version (CS4). I put the serial number of my cs4 and recived a message indicating that this number is not correct, but

I,m start to install my adobe master collection cs5 in a new PC and during the installation ask me a aditional serial number to a previus version (CS4). I put the serial number of my cs4 and recived a message indicating that this number is not correct, but I check in my acount and is correct

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Adobe doesn't recognize my serial number for photoshop CS and can't download CS3

Please help

Check with Customer Care. They may allow you to activate the upgrade using the Challenge Code method.
Apparently, Adobe has a challenge code system. So, if you have the old serial number from the upgrade and you call customer support. Customer support has a challenge code procedure where they give you a code that overrides the problem. Unfortunately, it took me 5 calls to customer support before I found someone who knew how to do it. The key term is "Challenge Code"
800-833-6687
Monday—Friday, 5am—7pm PT
or
866-772-3623
Or try a chat session Contact Customer Care

Vista 64 bit CS3 and CS4 compatibility

Hi,
I have a new computer on the way with a Vista 64 bit OS (home premium). I have CS3 Web Standard and recently upgraded to CS4 Design Premium. I've deactivated on my old machine and am hoping to install CS3 and CS4 on the new machine, once it arrives in a few days. Will these creative suites be compatible and install on the 64 bit Vista OS?
When I upgraded, I think the upgrade required me to have CS3 on the computer, so I suspect in order to put CS4 on the new machine, CS3 will first have to be installed.
Has anyone successfully installed CS3 and then a CS4 upgrade on Vista 64?
Kind Regards,
saratogacoach

Thanks, Bob.
The new computer arrived a few hours ago, and I successfully installed CS4, only needing the serial number for CS3.
The machine has the new Core i7, but with 6G's of RAM, not 8. So, I'm hoping that the programs will run OK.
Again, thanks for your help.
Kind Regards,
saratogacoach

Enabling Installation of CS3 and CS4 products that will not install on Windows 7 64Bit.

Adobe installers are not known for their helpful or forgiving ways & I have more than once had to reinstall Windows when installation of CS3 and CS4 products has failed with patently inscrutable errors.
The background to the current issue that I was attempting to install PS CS4 on a W7 system which already had CS CS3 installed. The CS4 installer threw up inscrutable messages indicating that the installation could not proceed and to contact Adobe (they are joking right ? Their phone & web support is notoriously UN-helpful).
After reading through threads suggesting that I uninstall CS3, apply CS3 and CS4 cleaning scripts I was in exactly same position I have found myself in on least 2 occasions with WinXP. By this time I couldn't event get CS CS3 to reinstall!
Then I decided to review the event log and found a number of installer events thrown up by the Adobe installers resembling "Error 1402. Could not open key: UNKNOWN\Components\xxxxxxxx".
I tracked down this very helpful solution which allowed me to change the registry permissions on the parent key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\ Components and propagate the new permissions down to the child keys.
http://www.okino.com/conv/changing_windows_registry_permissions.htm.
My advice is to follow instructions for "A More All-Encompassing Solution" and propagate the permissions right down to all the child keys as I could see a number of separate adobe installer errors in the event log. Also note the instruction to change the Owner from 'System' to 'Administrators' in Advanced settings. This is necessary in order for the Permissions change to be accepted and replace all the child object permissions.
As with most registry changes good advice to backup your registry hive first (although I didn't; by this time I was already expecting to have to reinstall Windows) and restart your system after making the registry changes before attempting to install / reinstall CS3 or CS4 products.
Hope this solution works as well for others as it did for me as the Adobe support on this issue has been next to useless.
[P.S. Q: Did you hear the joke about the guy who worked on product installation at Adobe rocking up at job interview with 'Adobe Installation Project Team' on his Resume? A: That that is the joke! If you wanted another job in installation development you would hardly admit to experience at Adobe ;)]

John Joslin wrote:
We don’t want people messing with the registry when they don’t need.
My apologies John I didn't realize that I was addressing the official custodian of Photoshop.
Incidentally my advice is intended for others in a similar situation who find themselves stalled during installation and otherwise contemplating a re-installation of Windows. I believe this would be obvious to most forum participants who had actually read my original post.

End of Upgrade Cycle for CS3 and CS4... Really Adobe?

As if business wasn't bad enough now I see there will be no upgrade paths past december for CS3 and 4 users. Is this how Adobe plans to keep users away from stopping their upgrades and reducing the number of machines they run Adobe products on? I understand Adobe is not a non-profit and has has to turn a revenue, but the geniuses at Marketing here have made a huge mistake by basically telling their customers that what they have so far will be worth zilch in comes 2013. That arbitrary deadline, is not consider some people who on the east coast are now cash strapped as anyone having to choose between home repairs and other such marvelous stuff and upgrading to CS6 guess what they'll choose. And for the lucky ones not heavily affected by the storms, they will donate to help their community before they will spend money to upgrade perfectly good software.
It wasn't enough that the upgrade path wasn't much of a discount, but in the current economy every penny counts! The choice of stopping support for CS3 and CS4 in my personal opinion an ill-advised move. I personally went from 3 to 4 within a short amount of time... then when 5 came out my budget didn't allow so I needed to wait. The new CS6 isn't direly needed so I decided I'd have to loose some additional "upgrade power" because money need to be directed elsewhere now... but the news that I'd loose all the upgrade power and would have kept on upgrading for nothing it's just ridiculous... and if that's the treatment a customer will have to expect from now on I think I'll use what I have and move to alternatives stopping to personally support Adobe products an rely on licensed copies at work instead. Perhaps Adobe hasn't notices we aren't exactly doing that great in US between the current economical situation, the various setbacks experienced across the country and for the fact that in this particular business most work is often being outsourced out of US these days... I am sure you will have a huge market on the countries where the outsourced work is being sent... as far as I am concerned comes 12/31/2013 I will no longer be an Adobe customer as Adobe is forcing me out of the upgrade cycle and I won't plan to re-enter anytime soon in the coming future... lesson learnt.
Thank you for your time (if any of the marketing gurus will have cared to read this far without laughing and discounting with a "screw those old customers, they should've upgraded earlier" which was basically the content of the email I got this week... pasted below)
Cheers,
tfbkny
Content of email received from Adobe saying last chance to upgrade now or what you got will be worthless in less than a couple months.
Dear Creative Suite customer:
We want to make sure you're aware of an important change to Adobe's upgrade policy that may affect you.
Beginning January 1, 2013, only Creative Suite customers with licenses for CS5 or CS5.5 versions will qualify for upgrade pricing to CS6.
Due to this change, we will only continue offering CS3 and CS4 customers like you special upgrade pricing through December 31, 2012.*
* Owners of CS3 and CS4 individual products and suite editions will be eligible to receive upgrade pricing to CS6 until December 31, 2012. After that date, only customers on CS5 or CS5.5 will qualify for upgrade pricing to CS6.

Adobe doesn't care, they don't have to. I like Phsotoshop and have been using it professionally for 20 years, but lets face it, I wouldnt mind some really good competition from another source. It didnt use to be the only game in town, and doesnt have to remain so.
I could brainstorm how I would want competing software to look like. Pshop is not the easiest workflow possible. Illustrator is clearly deficient to even CorelDraw, and certainly Freehand. I've been meaning to reconnect with CorelDraw. It did some cool things.
Google Chrome is pulling a lot of manoevers software wise and I hope they try to go a little deeper and give Adobe a run for their money on the one program they feel justifies unbelievable gouging. Go investigate Ableton Live if you want to see what a company that cares about its customers is doing, ADOBE. Audition is a JOKE compared to Ableton Live. Thank God we're not powned on the audio side by these suits.
The idea that a company would peddle buggy software, which CS4 was..., although some of that was Apple's fault, is bad, the upgrade prices were ridiculous, and this is the end of the road for me currently. The idea that a company would actively
push away customers is pretty incredible. "But I sent you an email!" Whoops, you gotta pay $1900 for production premium CS6! HAHAHAHAHA. Time for a YT video with my old hard copy box. Sounds like a good idea.
There are too many options on the motion graphics side, and I'll keep a static machine to run Pshop and AE CS4.
The masters of the universe will have theit way, and the rest must bow to their ambivalent greed. At least that's the way they think. It would seem that Adobe and Apple really, really want some upstarts to come up. Maybe $360 for a year to figure out an exit might work. It will be interesting to see if this hits earnings. VERY interesting.

Display Performance Difference between CS3 and CS4

I have a computer running CS3 and a computer running CS4. When I place an image in InDesign CS3, it looks way better than when I place it in CS4. The display performance for both computers are set exactly the same. Raster and Vector images are set to proxy, transparency is set to medium quality, Anti Aliasing is turned on.
The CS4 computer:
Processor Name: Dual-Core Intel Xeon
Processor Speed: 2.66 GHz
Number Of Processors: 2
Memory 4GB
System Version: Mac OS X 10.5.8 (9L31a)
CS3 computer:
Processor Name: PowerPC G5
Processor Speed: 2 GHz
Number Of Processors: 2
Memory 4GB
System Version: Mac OS X 10.5.8 (9L31a)
What am I missing? It is virtually every image.

"You can adjust the quality of the the display itself without altering the name of the setting."
Tried that. The end result is viewing images at the higher quality that slows down the machine.
"Also, the size and resolution of images plays a role in how large the previews are, and their quality."
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Serial Number Issues running CS3 and CS4

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