Serial number not showing up in system profiler

hi,
i recently had a problem with my speakers in macbook.
i sent it for service and the service center replaced my main board
now the system profiler is not showing my serial number.
do any one know how to fix this problem.

You would need to send it back to have the serial number burned in to the board. This seems to be a common occurrence when the board is replaced. There should be a number you can call on the paperwork from the repair and discuss it with them.

Similar Messages

My Lightroom 5 upgrade serial number not showing up on My Products page; chat support useless

I purchased a Lightroom 5 upgrade license on July 25th. I didn't receive a confirmation email but my serial number was displayed on the order summary page after purchase. I tried registering the serial number repeatedly through the My Products page but for some reason the serial number wasn't showing up, even though the registration process reported a successful result. Furthermore, Adobe products bought from the Adobe store should automatically be registered according to Adobe's web site. Apparently this must have failed. I need to reinstall Lightroom 5 but the serial number is still not showing up on the My Products page. I just spent an extremely frustrating hour with Adobe "Live" chat who did nothing but send me in circles and repeat the same canned responses over and over again.
I'm currently on hold with "phone support" but I'm not optimistic as I've been on hold for 28 minutes. The only other support option was a link to this forum, hence this post. Hopefully someone from Adobe can retrieve my serial number and contact me. Failing this my only other option will be to contact VISA and open a claim.
My comical-if-it-weren't-so-sad conversation with Adobe support:
Hi, there are 36 customer(s) in line ahead of you. We'll be with you as soon as possible. Thank you for your patience.
Hi, there are 35 customer(s) in line ahead of you. We'll be with you as soon as possible. Thank you for your patience.
Hi, there are 31 customer(s) in line ahead of you. We'll be with you as soon as possible. Thank you for your patience.
You are now chatting with Bhagawan.
Bhagawan: Hello! Welcome to Adobe Customer Service.
Joel: Hello
Bhagawan: Hi Joel.
Joel: I need to reinstall Lightroom 5 but my serial number is not showing up under My Products & Services on the website
Joel: I bought a Lightroom 5 upgrade back in July
Bhagawan: I will be glad to check and help you with this issue.
Joel: For some reason the product registration is not showing up under my account. I have my VISA transaction info if it helps you find my purchase.
Joel: Thanks
Bhagawan: I'll be right with you.
Joel: ok
Bhagawan: Okay.
Bhagawan: May I know the email address, please?
Joel: ******
Bhagawan: Thank you.
Bhagawan: Let me check on this.
Bhagawan: For security reasons, could you verify your complete name and billing address as mentioned on your account please?
Joel: Sure:
Joel: Joel ****
Joel: **********
Bhagawan: Thank you Joel.
Bhagawan: Joel, I see that your serial number is registered under your adobe account, please sign out and sign in your adobe account click on My Products and service information to retrieve the serial number.
Joel: I only see Lightroom 4 ... not Lightroom 5.
Joel: But I'll try
Joel: Give me a sec
Bhagawan: Sure.
Joel: Nope...still only shows Lightroom 4
Joel: Products in use Version Platform Registration date Lightroom 4 Mul October 4, 2012 Register new products
Bhagawan: Okay.
Joel: Not sure why it isn't showing my upgraded license for Lightroom 5
Bhagawan: Please give me a minute or two.
Joel: ok
Bhagawan: Sure.
Bhagawan: Thanks for staying online.
Joel: np
Bhagawan: Joel, In this case, I'll transfer this chat to our Concern Team to check and help you with the serial number.
Joel: ok
Bhagawan: Please stay online.
Joel: ok
Please wait while I transfer the chat to the appropriate group.
You are now chatting with Naveen R.
Naveen R: Sorry for the wait. Please do stay online.
Naveen R: Hello! Welcome to Adobe Customer Service.
Joel: ok
Joel: Hello
Naveen R: Hi Joel.
Naveen R: I understand that you are unable to locate the serial number.
Joel: I purchased Lightroom 5 on July 25, 2013 as an upgrade for Lightroom 4. I need to reinstall Lightroom 5, but my serial number is not showing up in the products & services page.
Joel: I looked through my email receipts and couldn't find an order confirmation (or anything from Adobe related to my recent purchase.) After purchasing the upgrade, the serial number was displayed and I thought I had registered it using the Adobe account portal
Joel: Apparently, this didn't work. I have my VISA transaction information if required.
Naveen R: Thank you for the information.
Naveen R: I will be glad to check and help you with that.
Joel: Thanks
Joel: As I mentioned to the previous agent, when I got into My Products on the Adobe portal, I can see my Lightroom 4 info, but the Lightroom 5 Upgrade info isn't there.
Joel: got = go
Joel: sry
Naveen R: Thank you for waiting. One moment please.
Joel: ok
Naveen R: I'll be right with you.
Naveen R: Sorry for the wait. Please do stay online.
Joel: ok
Naveen R: Thank you for waiting. One moment please.
Naveen R: Sorry for the wait. Please do stay online.
Joel: Will it take much longer?
Naveen R: Let me check on that.
Joel: Are you alive?
Naveen R: I'm sorry due to application error I'm unable to check on that.
Joel: Can I please get a phone number to call? My only other choice would be to open a claim with VISA for fraud since Adobe seems unwilling to help in this matter
Naveen R: I will provide the steps to locate the serial number on your Adobe account.
Joel: I already know how to look for a serial number. The problem is that it doesn't show up in the Adobe account portal.
Naveen R: Please login under a different browser.
Joel: Already tried. Used IE then Chrome
Naveen R: Delete the cookies refresh your browser.
Joel: Same problem
Joel: Please provide me with a number to call
Naveen R: *Once you login to the Adobe account, click on "My products" under the "My products and services".
Naveen R: *There you can locate the serial number which you have registered.
Joel: I've already done that.
Joel: It is NOT listed
Joel: Which I've been saying for the past 40+ minutes
Naveen R: May I know the email address you logged into Adobe account?
Joel: ******
Naveen R: Thank you.
Joel: ...
Naveen R: Thank you for waiting. One moment please.
Naveen R: I see that your serial number is registered under your account.
Joel: Lightroom 5
Naveen R: I will provide you the serial number via email after ending this chat.
Joel: ok but please make sure it isn't Lightroom 4 but my Lightroom 5 serial number
Naveen R: Yes. Due to some technical error you are unable to locate it.
Joel: ok please send the serial number
Naveen R: Sure.
Naveen R: Is there anything else I can help you with?
Joel: No
Naveen R: You are welcome.
Naveen R: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
This chat session has ended.
Thank you for contacting Adobe.

OK, I was able to recover my previous system's image and thankfully it appears you can get the serial number from Help->System Info. I attempted to register the serial number again via the My Products page and while it indicated that the registration was successful, we'll see. At least I should be able to install LR5 on my new machine now.
Edit: I also just discovered that the serial number is listed under My Orders, but not under My Products. Weird. In my defence , I never thought to check My Order history because I never received a confirmation email and the order wasn't listed after purchase...even as late as mid-August (when I last checked.) Very strange but it's all good now.
Edit #2: OK now I just feel silly. I just received an email from Naveen with an actual support case AND the correct serial number. So, I stand corrected. The Live Chat process still felt incredibly long with some seemingly canned/automated responses but, in all fairness, he did get back to me. Thank goodness I washed both feet today...

Serial Number not updating in the system

Hi Frnds
My client is in to retail and has most of the materials under variant configuration. The materials are sold with serial numbers so that they can be tracked and returns/maintenance can be accounted for. The customer is also given discount if he buys that material again using the serial number as reference and the dependency written for that material updates the old purchase qty(old factor) when new purchase qty(new factor) is added to it.
Since the serial number can only be referenced once the goods has been posted and billing has been done. The factors get updated in the system, the factors were updating correctly for the past 2+yrs but since the last couple of months the updating of serial number old factor is screwed. It is not updating for some serial numbers.
Any bright ideas what may be the issue. I have searched every nook and corner but could not trace the cause. Is it possible that a particular serial number can update for a certain number or memory or something???

Sorry, but the problem is not solved: it shows the same, 10 numbers and three points.
Seeing the espana2004 message, maybe it is related to the use of a proportional font? All the characters in my Pre's serial number are wide.
This number is needed to download WebOS Doctor. I've had to put my phone in developer mode, connect through novaterm and do a 'lunaprop com.palm.properties.PalmSN' in order to obtain the number. Is there an easier way to get it?
Regards.

Serial number not showing on delivery or invoice

Hello I am trying to get serial numbers to print out on Delivery and Invoices. According to Suda in a prior thread (Serial Number on the Delivery Challan) this is suppose to happen automatically in 2007 versions of SBO. I have created a test item (serial numbers setting "On Every Transaction"), rcvd the item and assigned it a serial number.
I then input a Delivery for the test item and printed it to the screen (draft) before posting it via the "Add" button. The draft did not show the serial number. I did the same for an invoice using the test item and again the serial number did not show on the draft invoice.
What step am I missing to get the serial number to print on the delivery and invoice?
What is required to get the serial number to print out on other forms such as credit memos and sales returns?

Hi
You are right . So far some other thread has been generated also before identifying same issue .
The option you have :
1. Administration --System initialisation -print preference >AR Invoice
However , if you want to bring it your serial number in one invoice , you probably need to customise your PLD .
2. AR invoice donot show serial number at row level because serial number is stored in different table .
Right click on AP invoice with serial number and Serial number transaction report or By menu bar Goto -->Serial Number and transaction report .
Hope this will narrow down what you are looking for
Thank you
Bishal

Applications not showing up in System Profiler?

Anyone know why? All it says is "no information found" and hitting "refresh" makes no difference.
Could it be somehow it uses spotlight to find the applications?
It shows up the same blank page whether I boot into 64 or 32 bit.
Thanks!

Applications still not showing up. I also tried a safe boot; no go. The safe boot did solve another issue I was having; my security panel in system preferences would not open. After it did in safe boot, it opens in my main administrator account.
But no go on the applications in sys profiler. However, I did install the same 10.6.5 on another internal drive with all updates, and THAT boot WILL show me all my applications, including all the ones on two parallels windows versions (XP and 7) and my bootcamp windows drive, so if I need a list, I'll do that.
I'm guessing probably a symbolic link to the applications folder is amiss or possibly system profiler preferences.
But don't know how to futz with those.
Thanks.
P.S. OK, I do know how to futz with the sysprofiler plist. Not the problem. Did the usual... dragged it to the trash, opened up system profiler, it created a new plist, STILL no applications showing up.
I haven't moved my applications nor anything in my home folder nor changed my name or anything. Just really strange.

Upgrading RAM cards not showing up in system profiler... is this normal?

Just replaced both 1GB RAM cards in my macbook pro with two 2GB RAM cards, but when I go into "about my mac" it is still saying that I only have 2GB of memory, and when I go into system profiler and click "memory" it is still showing/giving details on two 1GB cards, is this normal or did I not install the new RAM cards properly? I assumed it would update the info to show the additional memory?

This is not normal
Open up the Mac and reseat the RAM modules. This may help.
If this doesn't resolve the issue, return the modules to the supplier and get the proper modules.
Best.

Hardware Overview not showing up in System Profiler

Yep...Not showing up...I hit about this mac, more info and it's not there....
where is it? I opened System Profile, package contents, etc. but don't see where it could be.
Thanks.
http://c.imagehost.org/0265/sp.png

alright, still havent figured this out. can anyone direct me to a link where i can download system profiler? tried to extract it using pacifist but that doesnt work as it's blacked out.

CPU not showing up in System Profiler

Hi,
I have a 4 year old Dual 2.5 GHz G5 which I think has had a CPU failure (B CPU). The system profiler states that I only have one, not two CPU's.
Is it a case of using a repair CD to reset the lost CPU or is it dead?
Any ideas anyone?
Thanks in advance for your help.
Regards
Dean

Hi Dean,
Ouch... Well I've gathered up a few alternative solutions, though you might want to give an Apple Authorized Repairer a call for an estimate: http://www.apple.com/buy/locator/service/
Here are some links to wade through if you'd like to get a replacement. The first is way over priced, that store always is, but it does show the part is out there:
http://www.welovemacs.com/appomacg5du255.html
I had a good experience with this place once awhile back:
http://www.dvwarehouse.com/Power-Mac-G5-Processor-c-2532381434.html
And this link provides even more links:
http://lowendmac.com/dealers/service.shtml
Good luck with whatever you decide to do.

ISight not showing up in System Profiler

I have tried SMC reset, safeboot, and many other things to try to get iSight to work with my Macbook Pro. It does not show up in the System Profiler. Any ideas?

teddybest wrote:
I have tried ... does not show up in the System Profiler. Any ideas?
Then you most likely have a hardware problem. See your Apple Service Technician for help.
As suggested in http://support.apple.com/kb/HT2090 :
If your built-in iSight camera is still not behaving correctly after trying all these steps, you may need to contact Apple or an Apple-Authorized Service Provider for service.
EZ Jim
G5 DP 1.8GHz w/Mac OS X (10.5.7) PowerBook 1.67GHz (10.4.11) iBookSE 366MHz (10.3.9) External iSight

Transaction IQ09 u2013 production ORDER number for the serial number not showed

In the ALV generated by IQ09, we couldn´t see any production order number with its respectives serial numbers listed.
We try to check in NOTES SAP, through "SER*" tables and programs RIQEUI21 and RIOBJK00, but without success.
In the IQ02 and IQ03 transactions, we can find the orders numbers, but our users would like to see at the ALV list.
Anybody knows any transaction that shows serial numbers and production orders in a unique LIST.
Thanks
Claudio.

Hi,
I think you can customized your requirement, see below table
In table SER05, the list of serial number details can be obtained. key the order no in SER05 table, get field OBJKNR, then pass this OBJKNR in table OBJK .
Some useful table for serial numbers
SER00 Generic table for serial numbers
SER01 Serial numbers assigned to a delivery
SER02 Serial numbers assigned to a guarentee
SER03 Serial numbers assigned to a material document
SER04 Serial numbers assigned to an inspection lot
SER05 Serial numbers for a production order
SER06 Serial numbers for Handling Units
SER07 Serial numbers for Stocktaking
SER08 serial numbers for Orders (SD)
I hope that this information clarifies the issue.
Regards,
Sankaran

LaCie flash drive not recognized as a drive, but shows up in system profiler. Please help!!

I recently got a LaCie RuggedKey 16 gb flash drive. The problem is that recently I plugged in the drive and I can't access the files, however, it shows up in system profiler. There are still files on the drive, and I really need them. Can you please help me recover them?

If you're connecting the drive through a hub, connect it directly to a built-in port on the Mac.
If you're connecting it directly, try a different port.
Disconnect all other devices on the bus, or as many as possible.
Test the drive with another Mac. Test another drive with this Mac.
Boot into Recovery and launch Disk Utility. Is the drive recognized?
Start up in Safe Mode and test.
Reset the NVRAM.
Reset the System Management Controller.
If the drive doesn't work under any of the above conditions, and if another drive does work with the same Mac, then the drive has failed.

Serial Number not suitable for movement when doing goods issue or sto ?

Dear all ,
I have a issue , when doing sto or goods issue ,
i have a material code serial number profile is off physical quantity is laying 20 and my requirement is active the serial no
and assign to serial number for the material ,
Tcode is iq01 put the material , serial number and category after save when i am doing ma1a putting material ,quantity
and that serial number click on save , geting error like
Stock data of serial number 1234 not suitable for movement
when i am checking iq02 serial number is showing but checking in MMbe there is not showing
Regards
Shiv

hello,
to activate the serial numbers you first have to clear all the stock for this material (MVT 562 / 502 or other)
Than activate the serial in the material muster.
in your situation (if i understood correctly) what you need is:
1. disable the serial numbers for the material (move them to another material)
2. deactivate the serial number in the material master
3. get rid of all the stack - post it with 562 or 502
4. activate serial numbers
5. post the material back to stock - 561 / 501 - than the system will require a serial number for each unit

Stock data of serial number not suitable for movement

We have a situation where we have had to put some serialized parts on a rework production order. When we are trying to bring them back into stock, we're getting a message that says "Stock data of serial number not suitable for movement." I'm guessing that this is because this serial number had existed in stock before (since this is a rework of an existing material/serial number.) We need to receive this back into stock using this same serial number. How is that possible?
Thanks in advance for your help.
Sybil

Dear,
Please refer these threads,
Re: Removing Serial number Profile
IQ02 Shows Blocked Stock for Serial Number
Hope it will help you.
Regards,
R.Brahmankar

Re: Serial number not detected of my Satellite L

Good evening Dear
I'am Harris. With you regarding my laptop i buy from UAE.
Many time i try to detect the serial number from system itself but not dedecting.
Also try to put the serial number feeded, than message coming your model can't recogonize from data base.
What the matter in this case please assisit.
May time i have small problem and try to contact the TOSHIBA help line but hopeless, there no replay from Toshiba helpline or i can't any-one on helpline what surprise this.....
Your earlier action highly appreciated.
Thanking you
Reards.
Harris.M.
My user name is harris7 in Toshiba profile.

Good evening Sir,
I read your msg & it is saying not clear the content from my msg. My problem is i purchase one Laptop on June and it is registred already some time wanted to check or put come complinet to you i mean Toshiba help desk than Help desk will ask the System Serial no. as well Model no. but manualy given it is not recoganize itself and saying "sorry Serial Number not dedected" or Model Number not dedected system itself I giving my full details below it is Model L505-14U SATELLITE, Serial No. 4A464799K, Part Nunber of Model is PSLS9E-02P002AR. Now tell me what worng with this system to dedect the model number or serial number automatic dedection of itself.
I have some problem about the mic and sound system i check near the authorise agent they said no sight repair also give to in Dubai, i am staying at Sharjah, not easy to go there from my side suppose i wanted to check and give to collection point they said it will take one week to get back the system. "These are your quick serive" compare other compititer of computer manufacturer.
One more point i wanted to write here there no help from on-line or e-mail, suppose modern technology not utilize from Toshiba side to reach their millions of customer arround world on finger trip. waiting more days to get proper replay from you. "This is called modern User Friendly Activity".
Your early action highly appreciated.
Thanking you.
Haris.M.

Serial Number Not to capture During GR but need to maintain during PGI

Hi All,
Our client is the major distributor of Home appliances.
Following are the line of Business
Import the Goods - Maintains in their Distribution Centers and then Issue to Outlets. Finally, the Outlets will sale to End Customer.
For Warranty claim etc. the client want to capture Serial Number when it is sold to Customer. However for that reason as per my understandings, we have to Activate Serial Number profile at Inventory level and start capturing during Goods receipt itself.
However client do not want to capture it during Inbound Process as it causes operational issues. Hence I wanted to know if there is any option that if Serial number not captured in Inbound, is it possible to maintain at later stage like during Outbound.
I also noticed that if Serial Number Profile once activated , system not allowing to do GR until serial numbers are maintained . How to bypass this as well?
Awaiting for your reply,
Thanks,
JK

Hi Jidnyasu,
Nice day.
If you use transaction OIS3 to select the corresponding serial number profile, and then you could double click the "serializing procedures". After that you will find procedure "MMSL- maintain goods receipt and issue doc.".
Normally, the procedure MMSL will be active to both PGR and PGI but cannot be only active for PGI. And also, there is no other standard way can achieve this.
Hope this information is helpful to you.
Best regards,
Edward

Serial number not showing up in system profiler

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