"Serious problem has occurred" when exporting
I'm using CS3 and when I export my movie as avi, or as flv, or wmv, or anything, it says "A serious problem has occurred that requires Adobe Premiere Pro to shut down."
I just finished putting this movie together and am trying to export it for the first time. I opened my other movies and tried re-exporting and they worked fine. Can someone help me?
My email is [email protected]
>uses the same video formats and audio formats
Well... what ARE they?
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0
What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0
Report back with the codec details of your file, use the programs below
For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en
For Mac http://mediainfo.massanti.com/
Once you know exactly what it is you are editing, report back with that information... and your project setting, and if there is a red line above the video in the timeline, which indicates a mismatch between video and project
How many hard drives, and how much free, defragmented space?
Trying to use only ONE Hard Drive for Video Editing
You are a music conductor, with a baton that you use to point to various parts of the orchestra... this is like Windows pointing to various parts of the hard drive to do Windows housekeeping or to load program segments for various functions
Now, at the same time and with the same hand... while still using the baton to conduct the orchestra... pick up a bow and play a fiddle... this would be doing something with your video file at the same time as all the other work
You as a person cannot do both at the same time with the same hand
A computer is a LITTLE better, in that it can switch from one kind of task to another very quickly... but not quickly enough for EASY video editing
You need AT LEAST two hard drives (separate drives, never a partition http://forums.adobe.com/thread/650708?tstart=0 for more) with Windows (or Mac OS) and software on your boot drive, and video files on a 2nd drive so the boot drive is not slowed down by trying to do everything
I find that the three drives I use work very well for me, for editing AVCHD video... some people use a 4th drive, so video INPUT files are on drive three and all OUTPUT files are on drive four... I only bought a mid-tower case instead of a full tower case (my bad... but had to fit in the space available on my office desk!) so I use the three drives that will fit
Depending on your exact hardware (motherboard brand & model AND USB2 enclosure brand & model AND external hard drive brand & model) AND the type of video file, you may... or may NOT... be able to use an external USB2 hard drive for SD (Standard Definition) video editing
Steve Grisetti in the Premiere Elements forum http://forums.adobe.com/thread/856208?tstart=0 and Jim Simon in the Premiere Pro forum http://forums.adobe.com/thread/856433?tstart=0 use USB externals for editing
A USB3 hard drive connected to a motherboard with USB3 is supposed to be fast enough for video editing (I don't have such, so don't know) but eSata DOES have a fast enough data transfer for video editing... I have not used the eSata Dock below... for reference only, YMMV and all the usual disclaimers
http://www.amazon.com/Thermaltake-BlacX-eSATA-Docking-Station/dp/B001A4HAFS/ref=cm_cmu_pg_ t
Similar Messages
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"A serious error has occurred" when exporting
Please help!!
i am going to export a 20mins video, but i try many times, when export till around 50%,
a window pop up and said " sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down"
i try both premiere and encoder, also can't.
Also, i try to change the read and write permission and even update the premiere, nothing can help.
i am using MAC
Processor 3.4 GHz Intel Core i7
Memory 16 1600 MHz DDR3
Graphics NVIDIA GeForce GTX 675MX 1024 MB
Software OS X 10.8.3 (12D78)
Adobe Premiere Pro CC Version 7.2.2(33)
anyone can help?Look for a gap in your timeline around the 7% mark.
Also check to see of there may be a problem clip or transition. -
"A serious error has occurred" when I attempt to drag a video clip to my timeline.
Hello,
I'm using Premier Pro CC on Yosemite 10.10.1. For some reason, whenever I attempt to drag a clip into a timeline — any clip in any project, new or old — Premier immediately crashes and I get an error: "Sorry, a serious error has occurred. Adobe Premier must shut down. We will attempt to save your project."
Here's the last crash report I got: gist:ebb14b58a932ff05a627
Obviously, I can't get any work done at this point, so I would greatly appreciate any help in trying to resolve this issue.I was also experiencing crashes in Illustrator. I found my way to this thread and discovered that my problem is a Chrome extension called Pushbullet. After removing Pushbullet from Chrome and restarting my computer, I was able to drag clips in my timeline again. If you are using Pushbullet or perhaps another poorly executed Chrome extension, chances are, that could very well be the source of your problem!
Illustrator crashes when I try to move an object with the selection tool -
A serious error has occurred when opening project
This error pops up every time I open a specific project file. I'm working off another editors project file and have created sequences, etc for my own edit. Originally when I moved footage from his sequence to mine it would crash. What I attempted as a work around was to create my own in and outs and drop the footage into my own timeline from the source footage. Unfortunately this lead to the same issue.
Now my latest saved edit which has all my hard work automatically crashes when I open Premiere (It autosaved during the last crash leaving the footage that seems to be causing the crash on the timeline)!
Ive tried changing the video rendering and playback to software only and still no change...
I hope this makes sense!
Help!!!Hi,
Can you try to import this project into a new project in premiere pro and check if it works or not.
Thank You
Arjun -
Export problem "A serious error has occured", or hang, upon export to Encore.
Hello,
I am using adobe Premiere CS3 3.2
I am trying to export my project to a DVD. I've been told that the best way to do this with minimizing quality loss is to export to Encore.
My project has some filters that affect system memory and have locked up the computer numerous times before, like Looks Suite and Noise Remover (on some clips)
when I choose export to Encore, then choose settings, I get the error "A Serious Error has occured...." Then I trried lowering the settings, and I got the window that says "Rendering", at least, but nothing appeared in that window after I left it overnight.
So I have some questions:
- What's the best thing I can do to export my movie onto a DVD with minimum loss of quality?
- Should I export as a video file first? Which is the best quality? Then can I export to Encore?
- Does it help to pre-render my entire project in Premiere first, THEN export to Encore?
I'd appreciate some advice.
Thanks!
EDIT: I just tried to export as a Quicktime Uncompressed video with the regular method (Export-> Movie).. and it gave me the error "Could not compile movie..." then the message "adobe premiere pro is running very low on system memory"
So I am assuming this is a memory issue? Then what should I do??
Also, I want to ask- If I put my entire project with all its files onto an external hard drive, then move them to another computer with adobe premiere pro installed which also has the same filters installed, would I be able to export this way?I am quite sure it is a memory problem... the computer exported other videos in the past just fine, but its never been used for making a film with a lot of filters and such that run down the memory, and so it gives me the memory errors.
I am not sure what is "Memtest86+"... I would like to try such a program, but in fact this is not my computer... I am using a Workstation at a University and now I have limited time to complete my project (I must figure out a solution by the end of the day on Monday)
Maybe AVI is the best for some... but I have done comparisons beforehand which found .mov to be the best... and I was even told that uncompressed quicktime doesn't lose quality at all (though in fact it seems to just a bit). So if you not completely sure which will be better, I will go with .mov.
So I will try a few things- like exporting only the "special" clips which used a lot of filters on individually as .mov, then reimporting them into the project, then trying to export the whole thing into encore... If that does not work, I will try to export fragments as.mov (because if I try to export too much at one time, it has the memory error->crash).. then create a new project, import the .mov files, and export to Encore.
I only have limited time to solve this problem.. do you all think I am taking the right steps?
Also one key question I have is about the audio.. do you recommend that I export all of the audio into one wav file, and then put that into the new project? Or should I just export the quicktime files, with their audio, into the project and keep it like that?
I appreciate the help, again -
I'm running a 2013 iMac i7 with NVIDIA GeForce GTX 780M 4096mb. 24Gb ram. Latest update of Premiere Pro CC. My sequence is 23 minutes long, XDCAM EX. Most of my footage is Sony AVCHD.
When I attempt to export the entire sequence, it will go approx 75% and then stop, giving the error box: "A serious error has occurred and Premiere must shut down, we will attempt to save your project..."
This happens whether the sequence is entirely preview-rendered or not, and no matter the settings in the export window. However, if I mark the sequence and export it in 2 pieces, both sides of the sequence will export.
I have uninstalled and reinstalled Premiere, tried making new projects, imported the sequence, trashed the render files and media cache, trashed QT plugins, removed filters from clips... no solutions yet.
General response of Premiere seems to be generally slower than usual as well, and this problem has only recently started. I haven't needed to export my project for a couple weeks, so I'm not sure when exactly it may have started.
Below is the error report, I hope someone is able to help me with this... thank you.
Process: Adobe Premiere Pro CC [1600]
Path: /Applications/Adobe Premiere Pro CC/Adobe Premiere Pro CC.app/Contents/MacOS/Adobe Premiere Pro CC
Identifier: com.adobe.AdobePremierePro
Version: 7.2.2 (7.2.2)
Code Type: X86-64 (Native)
Parent Process: launchd [200]
Responsible: Adobe Premiere Pro CC [1600]
User ID: 503
Date/Time: 2014-05-05 19:36:19.861 -0400
OS Version: Mac OS X 10.9.2 (13C1021)
Report Version: 11
Anonymous UUID: 4D877ADB-C93F-9E89-9DFC-8B32EE1F7623
Crashed Thread: 35 Dispatch queue: opencl_runtime
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008
VM Regions Near 0x8:
-->
__TEXT 0000000100000000-0000000100003000 [ 12K] r-x/rwx SM=COW /Applications/Adobe Premiere Pro CC/Adobe Premiere Pro CC.app/Contents/MacOS/Adobe Premiere Pro CC
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8ac2d716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8acfdc3b _pthread_cond_wait + 727
2 com.adobe.dvacore.framework 0x000000010037e69b boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 75
3 com.adobe.dvacore.framework 0x000000010037e3a7 boost::barrier::wait() + 103
4 com.adobe.dvacore.framework 0x000000010037e2a3 dvacore::threads::SyncPoint::Wait() + 35
5 com.adobe.dvacore.framework 0x0000000100384123 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::Flush() + 483
6 com.adobe.ExporterHost.framework 0x0000000105292798 ML::Exporter::Abort() + 168
7 com.adobe.EncoderHost.framework 0x0000000105a40169 EncoderHost::Encoder::StopEncode() + 41
8 com.adobe.SettingsUI.framework 0x00000001088bb180 AMEUI::SuperSettingsView::ExportImmediately(dvaui::controls::UI_ButtonChangedMessage*) + 13792
9 com.adobe.SettingsUI.framework 0x00000001088436b1 boost::detail::function::void_function_obj_invoker1<dvaui::ui::MessageFunctionAdapter<dva ui::ui::MessageT<dvaui::ui::UI_Node>, dvaui::controls::UI_ButtonChangedMessage, boost::function1<void, dvaui::controls::UI_ButtonChangedMessage*> >, void, dvaui::ui::MessageT<dvaui::ui::UI_Node>*>::invoke(boost::detail::function::function_buffe r&, dvaui::ui::MessageT<dvaui::ui::UI_Node>*) + 65
10 com.adobe.dvaui.framework 0x0000000103cce697 dvaui::controls::UI_ControlView::SendControlMessages(dvacore::utility::SharedFunctions<bo ost::shared_ptr<boost::function<void (dvaui::ui::MessageT<dvaui::ui::UI_Node>*)> > > const&, dvaui::ui::MessageT<dvaui::ui::UI_Node>*) + 71
11 com.adobe.dvaui.framework 0x0000000103cabadb dvaui::controls::UI_Button::SendButtonChangedMessage(dvacore::utility::Flags<unsigned char>) + 187
12 com.adobe.dvaui.framework 0x0000000103caac2c dvaui::controls::UI_Button::PerformAction(bool, dvacore::utility::Flags<unsigned char>, bool) + 108
13 com.adobe.dvaui.framework 0x0000000103cab643 dvaui::controls::ButtonInputCapture::End() + 115
14 com.adobe.dvaui.framework 0x0000000103ec4dd7 dvaui::ui::PointerCapture::InvokeEnd(bool) + 135
15 com.adobe.dvaui.framework 0x0000000103ece175 dvaui::ui::UI_NodeManager::EndInputCapture(bool) + 117
16 com.adobe.dvaui.framework 0x0000000103cab7ce dvaui::controls::ButtonInputCapture::DoMouseEvent(dvaui::ui::MouseEvent const&) + 206
17 com.adobe.dvaui.framework 0x0000000103ed8970 dvaui::ui::UI_Node::UI_DispatchCapturedMouseEvent(dvaui::ui::MouseEvent const&) + 432
18 com.adobe.dvaui.framework 0x0000000103ed8245 dvaui::ui::UI_Node::UI_DispatchPointerEventToTarget(dvaui::ui::UI_Node*, dvaui::ui::PointerEvent const&, bool) + 165
19 com.adobe.dvaui.framework 0x0000000103ed8102 dvaui::ui::UI_Node::UI_DispatchPointerEvent(dvaui::ui::PointerEvent const&, bool) + 66
20 com.adobe.dvaui.framework 0x0000000103f52f50 dvaui::ui::OS_View::UI_DispatchPlatformMouseEvent(dvaui::ui::MouseEvent const&, bool) + 608
21 com.adobe.dvaui.framework 0x0000000103f52ad8 dvaui::ui::OS_View::UI_DispatchPlatformMouseClickEvent(dvaui::ui::OS_Event const&) + 600
22 com.adobe.dvaui.framework 0x0000000103f50d09 dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 121
23 com.adobe.dvaui.framework 0x0000000103f50c66 dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 22
24 com.adobe.dvaui.framework 0x0000000103f52569 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 57
25 com.adobe.dvacore.framework 0x00000001002e5e6c int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 28
26 com.adobe.Frontend.framework 0x000000010006c359 FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0 <int>) + 41
27 com.adobe.dvacore.framework 0x00000001002e5fb8 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 136
28 com.adobe.dvacore.framework 0x00000001002e9605 void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 165
29 com.adobe.dvaui.framework 0x0000000103f5d61a -[DVAMacContainerView mouseUp:] + 122
30 com.apple.AppKit 0x00007fff87b26235 -[NSWindow sendEvent:] + 781
31 com.apple.AppKit 0x00007fff87ac76e4 -[NSApplication sendEvent:] + 2021
32 com.adobe.dvaui.framework 0x0000000103f56cd9 -[DVAMacApplication sendEvent:] + 601
33 com.adobe.Frontend.framework 0x00000001000c7d74 -[PremiereCocoaMacApplication sendEvent:] + 308
34 com.apple.AppKit 0x00007fff87c82ea5 -[NSApplication _realDoModalLoop:peek:] + 761
35 com.apple.AppKit 0x00007fff87cb9505 -[NSApplication runModalSession:] + 71
36 com.adobe.dvaui.framework 0x0000000103f46369 dvaui::ui::OS_Dialog::ModalLoop() + 297
37 com.adobe.dvaui.framework 0x0000000103f45f2d dvaui::ui::OS_Dialog::RunModal() + 173
38 com.adobe.SettingsUI.framework 0x0000000108812962 AME::AMESettingsDlgImp::DoDialog(AME::VindUIMode, unsigned short const*, unsigned int) + 322
39 com.adobe.Mezzanine.framework 0x0000000105d53def MZ::(anonymous namespace)::LaunchAMESettingsDlgHelper(ASL::InterfaceRef<BE::ISequence, BE::ISequence>, dvamediatypes::TickTime const&, bool, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&, bool&, bool&, MZ::EncodeSettings&, EncoderHost::AMEWorkAreaType&, dvamediatypes::TickTime const&, dvamediatypes::TickTime const&, dvamediatypes::TickTime&, dvamediatypes::TickTime&, bool, bool, bool, unsigned int) + 9023
40 com.adobe.Mezzanine.framework 0x0000000105d51393 MZ::EncoderManager::AddSequence(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, ASL::InterfaceRef<BE::IProject, BE::IProject>, ASL::InterfaceRef<BE::IProject, BE::IProject>, ASL::InterfaceRef<EncoderHost::IPreset, EncoderHost::IPreset>, ASL::InterfaceRef<BE::ISequence, BE::ISequence>, dvamediatypes::TickTime const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&, MZ::ExportMediaEncodeType, int (*)(ASL::InterfaceRef<BE::IProject, BE::IProject> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&), void (*)(ASL::InterfaceRef<BE::IProject, BE::IProject> const&, ASL::InterfaceRef<BE::ISequence, BE::ISequence> const&, ASL::InterfaceRef<BE::ISequence, BE::ISequence>&, ASL::InterfaceRef<BE::IProject, BE::IProject>&)) + 803
41 com.adobe.HSL.framework 0x0000000108cbd45f HSL::DoExportMovieDialog(ASL::InterfaceRef<BE::ISequence, BE::ISequence>, ASL::InterfaceRef<BE::IMasterClip, BE::IMasterClip>, bool, dvamediatypes::TickTime const&, bool, MZ::ExportMediaEncodeType) + 1007
42 com.adobe.HandlerTimeline.framework 0x000000010bd56751 HandlerTimeline::TimelineViewCommander::ObeyCommand(UIF::Command const&) + 1617
43 com.adobe.HandlerTimeline.framework 0x000000010bd34f40 HandlerTimeline::TimelineView::ObeyCommand(UIF::Command const&) + 48
44 com.adobe.UIFramework.framework 0x000000010473a2d6 UIF::Commander::PostCommandInner(UIF::Command const&, bool&) + 790
45 com.adobe.Frontend.framework 0x000000010006c359 FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0 <int>) + 41
46 com.adobe.UIFramework.framework 0x0000000104739f3f UIF::Commander::PostCommand(UIF::Command const&) + 111
47 com.adobe.UIFramework.framework 0x0000000104739e95 UIF::Commander::PostCommand(int) + 37
48 com.adobe.Frontend.framework 0x00000001000c77fc HandleMenuCommand(NSMenuItem*) + 108
49 com.adobe.dvacore.framework 0x00000001002e5e6c int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 28
50 com.adobe.Frontend.framework 0x000000010006c359 FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0 <int>) + 41
51 com.adobe.dvacore.framework 0x00000001002e5fb8 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 136
52 com.adobe.dvacore.framework 0x00000001002e9605 void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 165
53 com.adobe.Frontend.framework 0x00000001000c76a9 -[PremiereCocoaMacApplication handleMenuCommand:] + 121
54 com.apple.AppKit 0x00007fff87b42340 -[NSApplication sendAction:to:from:] + 327
55 com.apple.AppKit 0x00007fff87b5d2a8 -[NSMenuItem _corePerformAction] + 394
56 com.apple.AppKit 0x00007fff87b5cfe4 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 117
57 com.adobe.dvaui.framework 0x0000000103f9b8e4 -[DVAMacMenu performActionForItemAtIndex:] + 52
58 com.apple.AppKit 0x00007fff87bac48d -[NSMenu _internalPerformActionForItemAtIndex:] + 35
59 com.apple.AppKit 0x00007fff87bac309 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 104
60 com.apple.AppKit 0x00007fff87b530d6 NSSLMMenuEventHandler + 716
61 com.apple.HIToolbox 0x00007fff869171d4 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 892
62 com.apple.HIToolbox 0x00007fff86916787 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 385
63 com.apple.HIToolbox 0x00007fff8692a880 SendEventToEventTarget + 40
64 com.apple.HIToolbox 0x00007fff86960640 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 420
65 com.apple.HIToolbox 0x00007fff86993238 SendMenuCommandWithContextAndModifiers + 59
66 com.apple.HIToolbox 0x00007fff869931e0 SendMenuItemSelectedEvent + 178
67 com.apple.HIToolbox 0x00007fff869930bf FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 94
68 com.apple.HIToolbox 0x00007fff8699b095 MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 718
69 com.apple.HIToolbox 0x00007fff8699acc1 _HandleMenuSelection2 + 446
70 com.apple.AppKit 0x00007fff87ac573c _NSHandleCarbonMenuEvent + 284
71 com.apple.AppKit 0x00007fff879246be _DPSNextEvent + 2170
72 com.apple.AppKit 0x00007fff87923a2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
73 com.apple.AppKit 0x00007fff87917b2c -[NSApplication run] + 553
74 com.adobe.Frontend.framework 0x00000001000c984d FE::MacApplication::RunSelf() + 45
75 com.adobe.Frontend.framework 0x000000010004942a FE::Application::Run(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 4058
76 com.adobe.Frontend.framework 0x00000001000cb0c8 FE::AppMain(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int, void*) + 296
77 com.adobe.Frontend.framework 0x00000001000d2285 FE::Run(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int) + 581
78 com.adobe.AdobePremierePro 0x00000001000018bc main + 524
79 com.adobe.AdobePremierePro 0x00000001000016a4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8ac2e662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8a0b543d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8a0b5152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8ac2e64a kevent + 10
1 com.adobe.dvatransport.framework 0x0000000100cc511c boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&) + 236
2 com.adobe.dvatransport.framework 0x0000000100cc4dc7 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 375
3 com.adobe.dvatransport.framework 0x0000000100cc4938 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 568
4 com.adobe.dvatransport.framework 0x0000000100cb45b7 SkyConnectionEnv::MainLoop() + 167
5 com.adobe.dvatransport.framework 0x0000000100cb4069 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
6 com.adobe.boost_threads.framework 0x00000001002928ae thread_proxy + 158
7 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8ac2d716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8acfdc3b _pthread_cond_wait + 727
2 com.adobe.dvatransport.framework 0x0000000100cc4cdb boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 139
3 com.adobe.dvatransport.framework 0x0000000100cc4938 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 568
4 com.adobe.dvatransport.framework 0x0000000100cc46ea boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service_base::work_ io_service_runner>::run() + 42
5 com.adobe.dvatransport.framework 0x0000000100cc57d3 boost_asio_detail_posix_thread_function + 19
6 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8ac2d716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8acfdc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8cc1c800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8cc1c9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8cbed145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x00000001003851cc dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
6 com.adobe.dvacore.framework 0x00000001003831b0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
7 com.adobe.dvacore.framework 0x000000010037534c boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x0000000100380133 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x00000001002928ae thread_proxy + 158
10 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
11 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
12 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8ac2d716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8acfdc3b _pthread_cond_wait + 727
2 com.adobe.GPUFoundation.framework 0x00000001090eca46 void boost::condition_variable_any::wait<boost::unique_lock<boost::mutex> >(boost::unique_lock<boost::mutex>&) + 70
3 com.adobe.GPUFoundation.framework 0x00000001090ea8eb GF::Device::AcquireExclusiveAccess() + 123
4 com.adobe.PlayerMediaCore.framework 0x000000012125dd1a AdobePlayer::PlayerDisplay::UpdateWindow() + 362
5 com.adobe.PlayerMediaCore.framework 0x00000001212700d5 AdobePlayer::PlayerMain::OnUpdate() + 21
6 com.adobe.PlayerMediaCore.framework 0x0000000121275171 PrPlayModule<AdobePlayer::PlayerMain>::PlayEntry(int, pmStdParms*, void*, void*) + 241
7 com.adobe.PlayerMediaCore.framework 0x0000000121275000 xPlayEntry + 16
8 com.adobe.PlayerHost.framework 0x0000000105465535 ML::CallPlayerModuleGuarded(int (*)(int, pmStdParms*, void*, void*), int, pmStdParms*, void*, void*, int*, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 277
9 com.adobe.PlayerHost.framework 0x0000000105463319 ML::PlayerModule::CallPlugin(int, void*, void*) + 153
10 com.adobe.PlayerHost.framework 0x0000000105488da6 ML::VideoPlayer::CallPlayModuleSelector_Update() + 86
11 com.adobe.PlayerHost.framework 0x000000010547720d ML::VideoPlayer::ForceDisplayRedraw(ML::PlayerOutputQuality) + 205
12 com.adobe.PlayerHost.framework 0x000000010546a90d ML::PlayModuleThreadQueue::ExecuteDeferredCall(ASL::ObjectPtr<ML::DeferredCallBase, ASL::AtomicValue>) + 333
13 com.adobe.PlayerHost.framework 0x0000000105469824 ML::PlayModuleThreadQueue::ServiceQueue() + 340
14 com.adobe.dvacore.framework 0x000000010038324f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 303
15 com.adobe.dvacore.framework 0x000000010037534c boost::function0<void>::operator()() const + 28
16 com.adobe.dvacore.framework 0x0000000100380133 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
17 com.adobe.boost_threads.framework 0x00000001002928ae thread_proxy + 158
18 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
19 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
20 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8ac2d716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8acfdc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8cc1c800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8cc1c9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8cbed145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x00000001003851cc dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
6 com.adobe.dvacore.framework 0x00000001003831b0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
7 com.adobe.dvacore.framework 0x000000010037534c boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x0000000100380133 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x00000001002928ae thread_proxy + 158
10 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
11 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
12 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8ac29a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ac28d18 mach_msg + 64
2 libclh.dylib 0x00007fff8e83ade9 0x7fff8e22b000 + 6356457
3 libclh.dylib 0x00007fff8e2f0d42 0x7fff8e22b000 + 810306
4 libclh.dylib 0x00007fff8e83bc39 0x7fff8e22b000 + 6360121
5 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8ac29a56 semaphore_wait_trap + 10
1 libsystem_platform.dylib 0x00007fff91329451 _os_semaphore_wait + 16
2 libdispatch.dylib 0x00007fff8a0b999a _dispatch_barrier_sync_f_slow + 310
3 com.apple.opencl 0x00007fff8ae6ddb0 clFlush + 80
4 com.adobe.GPUFoundation.framework 0x000000010910e3dd GF::OpenCLCommandQueue::CreateRecordedEvent() + 77
5 com.adobe.GPUFoundation.framework 0x0000000109122167 GF::LowPass(boost::shared_ptr<GF::Device> const&, float4*, float4*, int, dvamediatypes::PixelFormat, int, int, float, float) + 5943
6 com.adobe.GPUFoundation.framework 0x0000000109127bb4 GF::Motion(boost::shared_ptr<GF::Device> const&, void const*, int, int, int, int, int, int, int, void*, int, int, int, int, int, int, int, dvamediatypes::PixelFormat, float, float, float, float, float, float, float, float, IR_BlendMode, bool, bool, dvamediatypes::RenderQuality) + 1380
7 com.adobe.RendererGPU.framework 0x00000001112f9486 RendererGPU::ApplyIntrinsics(boost::shared_ptr<GF::Device> const&, RendererGPU::IntrinsicParameters const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame> const&, dvamediatypes::RenderQuality) + 1446
8 com.adobe.RendererGPU.framework 0x00000001112bc8ff RendererGPU::CompositorNode::Process(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&) + 4447
9 com.adobe.RendererGPU.framework 0x00000001112bf404 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 1460
10 com.adobe.RendererGPU.framework 0x00000001112f5d04 RendererGPU::IntrinsicNode::Process(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&) + 756
11 com.adobe.RendererGPU.framework 0x00000001112bf404 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 1460
12 com.adobe.RendererGPU.framework 0x00000001112c69a3 RendererGPU::SelectInputBaseNode::Process(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&) + 115
13 com.adobe.RendererGPU.framework 0x00000001112cdcf3 RendererGPU::NestedTimelineSource::Process(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&) + 19
14 com.adobe.RendererGPU.framework 0x00000001112bf404 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 1460
15 com.adobe.RendererGPU.framework 0x00000001113499bc RenderNodeBase::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 76
16 com.adobe.RendererGPU.framework 0x00000001112bf1f2 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 930
17 com.adobe.RendererGPU.framework 0x00000001112c69a3 RendererGPU::SelectInputBaseNode::Process(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&) + 115
18 com.adobe.RendererGPU.framework 0x00000001112c46d8 RendererGPU::MediaNode::Process(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&) + 24
19 com.adobe.RendererGPU.framework 0x00000001112bf404 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 1460
20 com.adobe.RendererGPU.framework 0x00000001112bbd5b RendererGPU::CompositorNode::Process(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&) + 1467
21 com.adobe.RendererGPU.framework 0x00000001112bf404 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 1460
22 com.adobe.RendererGPU.framework 0x00000001112ac35d RendererGPU::(anonymous namespace)::RendererGPU::ProduceFrame(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&, std::string*, ASL::ParamRect<int>) + 1981
23 com.adobe.PlayerMediaCore.framework 0x000000012127a8f0 AdobePlayer::RenderRequest::ProduceFrame(ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&, RenderParams const&, std::string*, ASL::ParamRect<int>) + 96
24 com.adobe.PlayerMediaCore.framework 0x000000012125121f AdobePlayer::GPUAcceleratedRenderer::RenderImpl(boost::shared_ptr<AdobePlayer::RenderRequ est> const&) + 303
25 com.adobe.dvacore.framework 0x000000010038324f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 303
26 com.adobe.dvacore.framework 0x000000010037534c boost::function0<void>::operator()() const + 28
27 com.adobe.dvacore.framework 0x0000000100380133 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
28 com.adobe.boost_threads.framework 0x00000001002928ae thread_proxy + 158
29 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
30 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
31 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8ac29a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ac28d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8521cfc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8521c5e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8521bf25 CFRunLoopRunSpecific + 309
5 com.apple.AVCVideoServices 0x00000001210bed72 AVS::AVCVideoServicesThreadStart(AVS::AVCVideoServicesThreadParams*) + 194
6 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8ac29a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ac28d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8521cfc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8521c5e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8521bf25 CFRunLoopRunSpecific + 309
5 com.apple.AVCVideoServices 0x00000001210bed72 AVS::AVCVideoServicesThreadStart(AVS::AVCVideoServicesThreadParams*) + 194
6 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8ac2d716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8acfdc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8cc1c800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8cc1c9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8cbed145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x00000001003851cc dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
6 com.adobe.dvacore.framework 0x00000001003831b0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
7 com.adobe.dvacore.framework 0x000000010037534c boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x0000000100380133 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x00000001002928ae thread_proxy + 158
10 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
11 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
12 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8ac2d716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8acfdc77 _pthread_cond_wait + 787
2 com.apple.CoreServices.CarbonCore 0x00007fff8cc1c9e7 TSWaitOnConditionTimedRelative + 148
3 com.apple.CoreServices.CarbonCore 0x00007fff8cbed145 MPWaitOnQueue + 192
4 com.adobe.dvacore.framework 0x00000001003851cc dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
5 com.adobe.dvacore.framework 0x00000001003831b0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
6 com.adobe.dvacore.framework 0x000000010037534c boost::function0<void>::operator()() const + 28
7 com.adobe.dvacore.framework 0x0000000100380133 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
8 com.adobe.boost_threads.framework 0x00000001002928ae thread_proxy + 158
9 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8ac29a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ac28d18 mach_msg + 64
2 com.apple.CoreServices.CarbonCore 0x00007fff8cc199dc TS_exception_listener_thread + 100
3 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8ac2da3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff90f84dc0 nanosleep + 200
2 com.adobe.ScriptLayerPPro.framework 0x0000000106b06c58 ScObjects::Thread::wait(unsigned int) + 56
3 com.adobe.ScriptLayerPPro.framework 0x0000000106af213e ScObjects::BridgeTalkThread::run() + 174
4 com.adobe.ScriptLayerPPro.framework 0x0000000106b067f5 ScObjects::Thread::go(void*) + 165
5 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8ac2d91a __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x000000011b54e1a1 0x11b536000 + 98721
2 ServiceManager-Launcher.dylib 0x000000011b54d4bc 0x11b536000 + 95420
3 ServiceManager-Launcher.dylib 0x000000011b54c55e 0x11b536000 + 91486
4 ServiceManager-Launcher.dylib 0x000000011b54c5cc 0x11b536000 + 91596
5 ServiceManager-Launcher.dylib 0x000000011b5471c4 0x11b536000 + 70084
6 ServiceManager-Launcher.dylib 0x000000011b547bde 0x11b536000 + 72670
7 ServiceManager-Launcher.dylib 0x000000011b547aeb 0x11b536000 + 72427
8 ServiceManager-Launcher.dylib 0x000000011b54b24e 0x11b536000 + 86606
9 ServiceManager-Launcher.dylib 0x000000011b54b392 0x11b536000 + 86930
10 ServiceManager-Launcher.dylib 0x000000011b54b14d 0x11b536000 + 86349
11 ServiceManager-Launcher.dylib 0x000000011b54b0c6 0x11b536000 + 86214
12 ServiceManager-Launcher.dylib 0x000000011b5397d6 0x11b536000 + 14294
13 ServiceManager-Launcher.dylib 0x000000011b53d9c5 0x11b536000 + 31173
14 ServiceManager-Launcher.dylib 0x000000011b54bd2c 0x11b536000 + 89388
15 ServiceManager-Launcher.dylib 0x000000011b54de63 0x11b536000 + 97891
16 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
17 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
18 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8ac2d716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8acfdc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8cc1c800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8cc1c9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8cbed145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x00000001003851cc dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
6 com.adobe.dvacore.framework 0x00000001003831b0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
7 com.adobe.dvacore.framework 0x000000010037534c boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x0000000100380133 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x00000001002928ae thread_proxy + 158
10 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
11 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
12 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8ac2e64a kevent + 10
1 com.adobe.MediaFoundation.framework 0x000000010129eca0 MF::DirectoryChangeMonitor::(anonymous namespace)::EventQueueThreadProc(void*) + 688
2 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8ac29a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ac28d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8521cfc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8521c5e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8521bf25 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff87ac416e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8ac29a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ac28d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8521cfc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8521c5e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8521bf25 CFRunLoopRunSpecific + 309
5 com.apple.AVCVideoServices 0x00000001210bed72 AVS::AVCVideoServicesThreadStart(AVS::AVCVideoServicesThreadParams*) + 194
6 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 20Kevin-
If I split my sequence into 2, first using only a couple min with 4k footage and NO high res stills, it takes nearly 3 hours, seems to want to crash mid way through again - but doesn't.
Then exporting the final 90 seconds of the sequence, with a couple small 4k clips and about 2000 high res stills (I left them at 6000 pixels) renders in about 40 min and doesn't hiccup whatsoever.
it does not seem to be related to the stills.
most 4k footage is mjpeg from Canon 1dc
This was on a second machine - a new Macbook pro i7- (if I try to render sequence all at once- same crash as on iMac)
R -
Since upgrading to the latest version of Firefox, I'm now getting the message "A problem has occurred trying to process your request. Please try again later. We apologise for any inconvenience this may have caused." when I try to log onto my internet banking site. This occurs after going thru the first two steps of the login process. I don't get this problem when I login to all my other bookmarked sites, or when I use Internet Explorer. I'm using Windows XP. Any suggestions? (Note: I've just reloaded version 6 of Firefox, but it's not made any difference.)
See here > http://support.apple.com/kb/HT1527
From Here > http://support.apple.com/kb/TS1368
More info here > http://www.apple.com/support/itunes/downloading/ -
I have CS2 and I use it almost every day.. Today when I tried to launch it, a prompt came up saying my Activation was no longer valid and it closed automatically. Then when I tried to re-open it, a prompt came up saying "A serious error has occured" Please re-install the software... I have no idea where my software is... That was many many years ago? HELP!!
When you go to the download page, you must do two things:
Download this file: PhSp_CS2_English.exe on the download page.
Use the serial number on the download page in order to install your non-activation copy.
Do not use your old CD or serial number. It no longer works.
If you have Windows 7, the advice is to turn off UAC and run the installer as Administrator.
Gene -
On save as: Unexpected and unrecoverable problem has occurred. Photoshop will now exit. (Mac 10.7.3)
Hello,
We are working on Macinthosh intel - Mac Pro Intel Xeon september 2007, with MacOs 10.7.3.
After trying to install the beta version of Photoshop CS6, we got serious problems.
- The CS5 Photoshop and Acrobat 9 is not working anymore.
When we want to "save as…", both application will crash.
When we do "save as weboptimized", un error says that the file already exists.
We did not manage to install the CS6 Photoshop beta neither.
I tried EVERYTHING supposed to do in other forums and in the adobe forums, like:
- latest version of AdobeApplication Manager
- Adobe cleaner tool
- Adobe support advisor
- cleaning manually everything on the disk which containes CS6
- Reparing Autorisation
- Trying to reinstall CS5 (but without issue
- trash prefs
- deactivate and reactivate PHotoshop
and some others…
When trying to "save as" or save as weboptimized…", the following errors appears:
The operation could not be completed.
An unexpected and unrecoverable problem has occurred. Photoshop will now exit.
When trying to "save as weboptimized" the following error appears:
A file or directory already exists with the same name.
When exporting or "save as" in Acrobat:
Acrobat is blocked, everything in the application menu is turned gray but there is not open window.
I have to exit with "esc+Alt+Command"
All this problems occured after installation of Photoshop Beta CS6, which could not be completed because of some more errors causing a licence conflict with CS5.
We were also trying the Adobe support advisor, we got the following error massage:
Exit Code: 16
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW039 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW039: Failed to load deployment File
AND
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW013 ... WARNING: DW017 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 1 warning(s)
WARNING: DW017: PayloadPolicyNode.SetAction: IN payload {463D65D7-CD43-4FAC-A6C7-7D24CB5DB93B} Adobe Media Player 1.8.0.0 is required by {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} Adobe Photoshop CS5 Core 12.0.0.0 but isn't free. Reason: Language not supported
ERROR: DW013: Unable to locate volume for path. Please verify that path [UserDocuments] is a valid path. Please ensure that if any intermediate directories exist, they are valid directories and not files/symlinks
Here is the content of the Crash Report:
Process:
Adobe Photoshop CS5 [1403]
Path:
/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier:
com.adobe.Photoshop
Version:
12.0.4 (12.0.4x20110407.r.1265] [12.0.4)
Code Type:
X86-64 (Native)
Parent Process: launchd [299]
Date/Time:
2012-04-17 10:10:50.329 +0200
OS Version:
Mac OS X 10.7.3 (11D50)
Report Version: 9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[1403]: garbage collection is OFF
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff86d78ce2 __pthread_kill + 10
1 libsystem_c.dylib
0x00007fff90a0c7d2 pthread_kill + 95
2 libsystem_c.dylib
0x00007fff909fda7a abort + 143
3 com.adobe.Photoshop
0x00000001002369eb 0x100000000 + 2320875
4 libc++abi.dylib
0x00007fff897d8001 safe_handler_caller(void (*)()) + 11
5 libc++abi.dylib
0x00007fff897d7ff6 __cxxabiv1::__terminate(void (*)()) + 9
6 libc++abi.dylib
0x00007fff897d8346 __cxa_call_terminate + 59
7 libc++abi.dylib
0x00007fff897d87c3 __gxx_personality_v0 + 207
8 libunwind.dylib
0x00007fff8a21f4c6 unwind_phase2 + 160
9 libunwind.dylib
0x00007fff8a21e96e _Unwind_RaiseException + 218
10 com.apple.FinderKit
0x00007fff8b3a2b64 -[FI_TColumnViewController closeTarget] + 243
11 com.apple.FinderKit
0x00007fff8b3de1d0 -[FIFinderViewGutsController destroyBrowserView] + 238
12 com.apple.FinderKit
0x00007fff8b3dbdcc -[FIFinderViewGutsController prepareToHide] + 369
13 com.apple.FinderKit
0x00007fff8b3dbee4 -[FIFinderViewGutsController setExpanded:] + 44
14 com.apple.FinderKit
0x00007fff8b3e40ab -[FIFinderView viewWillMoveToWindow:] + 265
15 com.apple.AppKit
0x00007fff8c5b9e31 -[NSView _setWindow:] + 238
16 com.apple.AppKit
0x00007fff8c4e6c08 __NSViewRecursionHelper + 25
17 com.apple.CoreFoundation
0x00007fff8fbecea4 CFArrayApplyFunction + 68
18 com.apple.AppKit
0x00007fff8c5ba766 -[NSView _setWindow:] + 2595
19 com.apple.AppKit
0x00007fff8c4e6c08 __NSViewRecursionHelper + 25
20 com.apple.CoreFoundation
0x00007fff8fbecea4 CFArrayApplyFunction + 68
21 com.apple.AppKit
0x00007fff8c5ba766 -[NSView _setWindow:] + 2595
22 com.apple.AppKit
0x00007fff8c4e6c08 __NSViewRecursionHelper + 25
23 com.apple.CoreFoundation
0x00007fff8fbecea4 CFArrayApplyFunction + 68
24 com.apple.AppKit
0x00007fff8c5ba766 -[NSView _setWindow:] + 2595
25 com.apple.AppKit
0x00007fff8c4e6c08 __NSViewRecursionHelper + 25
26 com.apple.CoreFoundation
0x00007fff8fbecea4 CFArrayApplyFunction + 68
27 com.apple.AppKit
0x00007fff8c5ba766 -[NSView _setWindow:] + 2595
28 com.apple.AppKit
0x00007fff8c6dfb57 -[NSWindow dealloc] + 1262
29 com.apple.AppKit
0x00007fff8c9e34f4 -[NSSavePanel dealloc] + 612
30 com.apple.AppKit
0x00007fff8c4e0145 -[NSWindow release] + 535
31 libobjc.A.dylib
0x00007fff897ed03c (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 434
32 com.apple.CoreFoundation
0x00007fff8fbecb05 _CFAutoreleasePoolPop + 37
33 com.apple.Foundation
0x00007fff8423a51d -[NSAutoreleasePool release] + 154
34 com.adobe.Photoshop
0x00000001012f2d2e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16869522
35 com.adobe.Photoshop
0x00000001000824f8 0x100000000 + 533752
36 com.adobe.Photoshop
0x0000000100c3243c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9789344
37 com.adobe.Photoshop
0x0000000100080e25 0x100000000 + 527909
38 com.adobe.Photoshop
0x0000000100c327e2 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9790278
39 com.adobe.Photoshop
0x00000001004ca733 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 2024087
40 com.adobe.Photoshop
0x0000000100074b6f 0x100000000 + 478063
41 com.adobe.Photoshop
0x00000001000711ba 0x100000000 + 463290
42 com.adobe.Photoshop
0x00000001000665d3 0x100000000 + 419283
43 com.adobe.Photoshop
0x0000000100066696 0x100000000 + 419478
44 com.adobe.Photoshop
0x00000001012e1ef4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16800344
45 com.apple.AppKit
0x00007fff8c4a31f2 -[NSApplication run] + 555
46 com.adobe.Photoshop
0x00000001012e04a4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16793608
47 com.adobe.Photoshop
0x00000001012e0f01 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16796261
48 com.adobe.Photoshop
0x00000001000682e6 0x100000000 + 426726
49 com.adobe.Photoshop
0x00000001002371f1 0x100000000 + 2322929
50 com.adobe.Photoshop
0x0000000100237281 0x100000000 + 2323073
51 com.adobe.Photoshop
0x00000001000022f4 0x100000000 + 8948
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff86d797e6 kevent + 10
1 libdispatch.dylib
0x00007fff84b045be _dispatch_mgr_invoke + 923
2 libdispatch.dylib
0x00007fff84b0314e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib
0x00007fff86d79192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff90a0c594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff90a0db85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff86d79192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff90a0c594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff90a0db85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.adobe.amt.services
0x0000000108723c53 AMTConditionLock::LockWhenCondition(int) + 37
3 com.adobe.amt.services
0x000000010871ccce _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 92
4 com.adobe.amt.services
0x0000000108723cbe AMTThread::Worker(void*) + 28
5 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff86d79192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff90a0c594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff90a0db85 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff86d776ce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x00007fff8761e3be MPWaitOnSemaphore + 77
2 MultiProcessor Support
0x0000000110a00b93 ThreadFunction(void*) + 69
3 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
4 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff86d776ce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x00007fff8761e3be MPWaitOnSemaphore + 77
2 MultiProcessor Support
0x0000000110a00b93 ThreadFunction(void*) + 69
3 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
4 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib
0x00007fff86d776ce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x00007fff8761e3be MPWaitOnSemaphore + 77
2 MultiProcessor Support
0x0000000110a00b93 ThreadFunction(void*) + 69
3 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
4 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib
0x00007fff86d776ce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x00007fff8761e3be MPWaitOnSemaphore + 77
2 MultiProcessor Support
0x0000000110a00b93 ThreadFunction(void*) + 69
3 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
4 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib
0x00007fff86d776ce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x00007fff8761e3be MPWaitOnSemaphore + 77
2 MultiProcessor Support
0x0000000110a00b93 ThreadFunction(void*) + 69
3 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
4 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib
0x00007fff86d776ce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x00007fff8761e3be MPWaitOnSemaphore + 77
2 MultiProcessor Support
0x0000000110a00b93 ThreadFunction(void*) + 69
3 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
4 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib
0x00007fff86d776ce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x00007fff8761e3be MPWaitOnSemaphore + 77
2 MultiProcessor Support
0x0000000110a00b93 ThreadFunction(void*) + 69
3 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
4 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore
0x00007fff87646bae TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore
0x00007fff875d928a TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore
0x00007fff8761dfd1 MPWaitOnQueue + 181
5 AdobeACE
0x000000010598b18d 0x105951000 + 237965
6 AdobeACE
0x000000010598ab3a 0x105951000 + 236346
7 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
8 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore
0x00007fff87646bae TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore
0x00007fff875d928a TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore
0x00007fff8761dfd1 MPWaitOnQueue + 181
5 AdobeACE
0x000000010598b18d 0x105951000 + 237965
6 AdobeACE
0x000000010598ab3a 0x105951000 + 236346
7 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
8 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore
0x00007fff87646bae TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore
0x00007fff875d928a TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore
0x00007fff8761dfd1 MPWaitOnQueue + 181
5 AdobeACE
0x000000010598b18d 0x105951000 + 237965
6 AdobeACE
0x000000010598ab3a 0x105951000 + 236346
7 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
8 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore
0x00007fff87646bae TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore
0x00007fff875d928a TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore
0x00007fff8761dfd1 MPWaitOnQueue + 181
5 AdobeACE
0x000000010598b18d 0x105951000 + 237965
6 AdobeACE
0x000000010598ab3a 0x105951000 + 236346
7 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
8 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore
0x00007fff87646bae TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore
0x00007fff875d928a TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore
0x00007fff8761dfd1 MPWaitOnQueue + 181
5 AdobeACE
0x000000010598b18d 0x105951000 + 237965
6 AdobeACE
0x000000010598ab3a 0x105951000 + 236346
7 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
8 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore
0x00007fff87646bae TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore
0x00007fff875d928a TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore
0x00007fff8761dfd1 MPWaitOnQueue + 181
5 AdobeACE
0x000000010598b18d 0x105951000 + 237965
6 AdobeACE
0x000000010598ab3a 0x105951000 + 236346
7 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
8 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore
0x00007fff87646bae TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore
0x00007fff875d928a TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore
0x00007fff8761dfd1 MPWaitOnQueue + 181
5 AdobeACE
0x000000010598b18d 0x105951000 + 237965
6 AdobeACE
0x000000010598ab3a 0x105951000 + 236346
7 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
8 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib
0x00007fff86d78e42 __semwait_signal + 10
1 libsystem_c.dylib
0x00007fff909c0dea nanosleep + 164
2 com.adobe.PSAutomate
0x00000001166dbe4b ScObjects::Thread::sleep(unsigned int) + 59
3 com.adobe.PSAutomate
0x00000001166bdd83 ScObjects::BridgeTalkThread::run() + 163
4 com.adobe.PSAutomate
0x00000001166dbf46 ScObjects::Thread::go(void*) + 166
5 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.adobe.adobeswfl
0x000000012dbb289d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl
0x000000012d96b5e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl
0x000000012dbb29b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl
0x000000012dbb2d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl
0x000000012dbb2e49 APXGetHostAPI + 2467257
7 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.adobe.adobeswfl
0x000000012dbb289d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl
0x000000012d96b5e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl
0x000000012dbb29b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl
0x000000012dbb2d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl
0x000000012dbb2e49 APXGetHostAPI + 2467257
7 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 23:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.adobe.adobeswfl
0x000000012dbb289d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl
0x000000012d96b5e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl
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5 com.adobe.adobeswfl
0x000000012dbb2d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl
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7 libsystem_c.dylib
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8 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 24:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.adobe.adobeswfl
0x000000012dbb289d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl
0x000000012d96b5e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl
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5 com.adobe.adobeswfl
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6 com.adobe.adobeswfl
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7 libsystem_c.dylib
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8 libsystem_c.dylib
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Thread 25:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.adobe.adobeswfl
0x000000012dbb289d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl
0x000000012d96b5e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl
0x000000012dbb29b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl
0x000000012dbb2d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl
0x000000012dbb2e49 APXGetHostAPI + 2467257
7 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 26:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.adobe.adobeswfl
0x000000012dbb289d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl
0x000000012d96b5e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl
0x000000012dbb29b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl
0x000000012dbb2d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl
0x000000012dbb2e49 APXGetHostAPI + 2467257
7 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 27:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.adobe.adobeswfl
0x000000012dbb289d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl
0x000000012d96b5e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl
0x000000012dbb29b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl
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6 com.adobe.adobeswfl
0x000000012dbb2e49 APXGetHostAPI + 2467257
7 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 28:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.adobe.adobeswfl
0x000000012dbb289d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl
0x000000012d96b5e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl
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5 com.adobe.adobeswfl
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6 com.adobe.adobeswfl
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7 libsystem_c.dylib
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8 libsystem_c.dylib
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Thread 29:
0 libsystem_kernel.dylib
0x00007fff86d7767a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff86d76d71 mach_msg + 73
2 com.apple.CoreFoundation
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3 com.apple.CoreFoundation
0x00007fff8fbf3e64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation
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5 com.apple.CoreMediaIO
0x00007fff90148541 CMIO::DAL::RunLoop::OwnThread(void*) + 159
6 com.apple.CoreMediaIO
0x00007fff9013e6b2 CAPThread::Entry(CAPThread*) + 98
7 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 30:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e2a6 _pthread_cond_wait + 890
2 com.adobe.adobeswfl
0x000000012dbb2869 APXGetHostAPI + 2465753
3 com.adobe.adobeswfl
0x000000012dbcf0ec APXGetHostAPI + 2582620
4 com.adobe.adobeswfl
0x000000012dbb29b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl
0x000000012dbb2d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl
0x000000012dbb2e49 APXGetHostAPI + 2467257
7 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 31:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e2a6 _pthread_cond_wait + 890
2 com.adobe.adobeswfl
0x000000012dbb2869 APXGetHostAPI + 2465753
3 com.adobe.adobeswfl
0x000000012dd4ce6f APXGetHostAPI + 4146655
4 com.adobe.adobeswfl
0x000000012dbb29b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl
0x000000012dbb2d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl
0x000000012dbb2e49 APXGetHostAPI + 2467257
7 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 32:
0 libsystem_kernel.dylib
0x00007fff86d78d7a __recvfrom + 10
1 ServiceManager-Launcher.dylib
0x0000000119885982 Invoke + 54020
2 ServiceManager-Launcher.dylib
0x0000000119884adf Invoke + 50273
3 ServiceManager-Launcher.dylib
0x0000000119883b26 Invoke + 46248
4 ServiceManager-Launcher.dylib
0x0000000119883b81 Invoke + 46339
5 ServiceManager-Launcher.dylib
0x0000000119883c02 Invoke + 46468
6 ServiceManager-Launcher.dylib
0x000000011987e30d Invoke + 23695
7 ServiceManager-Launcher.dylib
0x000000011987e4a6 Invoke + 24104
8 ServiceManager-Launcher.dylib
0x000000011987ef2f Invoke + 26801
9 ServiceManager-Launcher.dylib
0x000000011987f01d Invoke + 27039
10 ServiceManager-Launcher.dylib
0x000000011988231f Invoke + 40097
11 ServiceManager-Launcher.dylib
0x00000001198825c5 Invoke + 40775
12 ServiceManager-Launcher.dylib
0x0000000119882b84 Invoke + 42246
13 ServiceManager-Launcher.dylib
0x0000000119882d71 Invoke + 42739
14 ServiceManager-Launcher.dylib
0x0000000119874daf Login + 1773
15 ServiceManager-Launcher.dylib
0x0000000119876295 Login + 7123
16 ServiceManager-Launcher.dylib
0x00000001198832a8 Invoke + 44074
17 ServiceManager-Launcher.dylib
0x00000001198856c1 Invoke + 53315
18 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
19 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 33:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e2a6 _pthread_cond_wait + 890
2 com.adobe.adobeswfl
0x000000012dbb2869 APXGetHostAPI + 2465753
3 com.adobe.adobeswfl
0x000000012dbcf0ec APXGetHostAPI + 2582620
4 com.adobe.adobeswfl
0x000000012dbb29b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl
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6 com.adobe.adobeswfl
0x000000012dbb2e49 APXGetHostAPI + 2467257
7 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 34:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e2a6 _pthread_cond_wait + 890
2 com.adobe.adobeswfl
0x000000012dbb2869 APXGetHostAPI + 2465753
3 com.adobe.adobeswfl
0x000000012dd4ce6f APXGetHostAPI + 4146655
4 com.adobe.adobeswfl
0x000000012dbb29b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl
0x000000012dbb2d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl
0x000000012dbb2e49 APXGetHostAPI + 2467257
7 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 35:
0 libsystem_kernel.dylib
0x00007fff86d776b6 semaphore_wait_trap + 10
1 com.adobe.CameraRaw
0x00000001279ec791 EntryFM + 2523937
2 com.adobe.CameraRaw
0x0000000127a1eaa3 EntryFM + 2729523
3 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
4 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 36:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore
0x00007fff87646bae TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore
0x00007fff875d928a TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore
0x00007fff8761dfd1 MPWaitOnQueue + 181
5 com.adobe.CameraRaw
0x00000001276e86c9 0x12749b000 + 2414281
6 com.adobe.CameraRaw
0x00000001276e7920 0x12749b000 + 2410784
7 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
8 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 37:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore
0x00007fff87646bae TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore
0x00007fff875d928a TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore
0x00007fff8761dfd1 MPWaitOnQueue + 181
5 com.adobe.CameraRaw
0x00000001276e86c9 0x12749b000 + 2414281
6 com.adobe.CameraRaw
0x00000001276e7920 0x12749b000 + 2410784
7 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
8 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 38:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore
0x00007fff87646bae TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore
0x00007fff875d928a TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore
0x00007fff8761dfd1 MPWaitOnQueue + 181
5 com.adobe.CameraRaw
0x00000001276e86c9 0x12749b000 + 2414281
6 com.adobe.CameraRaw
0x00000001276e7920 0x12749b000 + 2410784
7 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
8 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 39:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore
0x00007fff87646bae TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore
0x00007fff875d928a TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore
0x00007fff8761dfd1 MPWaitOnQueue + 181
5 com.adobe.CameraRaw
0x00000001276e86c9 0x12749b000 + 2414281
6 com.adobe.CameraRaw
0x00000001276e7920 0x12749b000 + 2410784
7 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
8 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13Hi again,
We found the solution. I trie to give some details, if some other folks have a similar problem, perhaps they can find their solution with everything discussed in this topic.
All this was not working, after trying it several times:
Disk Utility> Repair Disk & Repair Permissions
Cocktail OSX (clear all caches)
Reboot and test
delete all printers
then look for a CS6 cleaner like http://www.adobe.com/support/contact/cscleanertool.html
rebuild diskstructure and filestructure with several utilities like Techtool, Onyx.
We could not uninstall the complete Photoshop cs5 only, because in case of uninstalling the whole Mastercollection, this is much to much work to reinstall all of the extension from Dreamweaver which have to be activated and installed one by one.
What has been working is:
TRY a New User Account (to rule out User preference/settings) !!!
So this gave us un idea:
Compare the library of both USER-ACCOUNTS : "ALICE" and the new one we called "TEST".
Then we RENAMED the following folders in the /USER/LIBRARY: "Caches", "Recent Servers", "Saved Application State" and crated a new folder with the same name (we deleted it after, in case there will be some problems to restore the old ones)
We put all the INVISIBLE FILES and FOLDERS present in the USER folder which names are beginning with a .dot, like .filename (e.g.: ".adobe", ".bash_history", ".BridgeCache", etc.) into another folder which we are going to delete later on.
Finally we deleted all files "suspected" not to be there in the ALICE user account, in comparision to the TEST USER ACCOUNT.
And "miracle": Everything is working again, after 2 days of searching…
Thanks to everyone of you.
Best regards,
Alice -
Error Message: Sorry, a serious error has occurred that...
This seems to be a common problem, however, I have not found a fix. I am somewhat technologically savvy, but limited! Listed below are my specs and details to the problem.
Software- Premiere Pro (Version 5.03) Recently updated
OS- WIN7 Core 2 Duo CPU E8400 3.00GHz 4.00GB RAM
Footage used- all types
Error message text-
Sorry, a serious error has occurred that requires, Adobe Premiere Pro to shut down. We will attempt to save your project.
The problem-
When attempting to start PP it allows me to start a new project, select setting, and sequences. However, as the program begins to start up the new project the error pops up. The only option is to click ok, which in turn locks up the program.
Also any files that I have previous created also will not open properly.
Also, I have recently lost a drive that contained many of my old PP projects. I've read that some people have this problem when losing a drive that once related to possible PP preferences and scratch disks...once again I am limited on understanding how that all works.
I have restarted, cold boots, warm boots....clean uninstall, clean reinstall of PP and all components, updated chipset, display adaptor is up-to-date (NVIDIA GeForce 9300 GE) ...also I am an administrator of the workstation
**Through my many failed attempts from reading forums I have also at sometimes received a RunTime Error R6025 (pure virtual function call)
I have no 3rd party effects
not using Mecury to my knowledge.?Has it worked OK in the past? If so, try System Restore.
While your computer might meet Adobe's minimum requirements, it is way underpowered to run Premiere Pro properly.
See here:
http://forums.adobe.com/message/6336879#6336879 -
Error Message: Sorry, a serious error has occurred that requires Adobe Premier Pro to shut down.
Hi. I'm having another serious problem with CS4 (the version that comes with CS5 when you don't have 64 bit capability. I just finished a project, had saved it, and then had switched over to Adobe Encoder to create a finished flash video (which worked perfectly). I shut down CS4, went home, tried to restart the main project to create a video from the same project (wanted to make an mpeg version as well) and got the following error message:
Sorry, a serious error has occurred that requires Adobe Premier Pro to shut down. We will attempt to save your current project. Then the system shuts down.
Not only can I not open the project I was working on, I cannot open any of my prior projects without receiving the same error.
Does anyone have any idea what may be causing this issue and how to resolve it?
Thanks in advance for any suggestions.
By the way, is everyone else having the same amount of problems with this software? I've never had any software that has had so many problems from the beginning. My opinion of this software and Adobe in general has gone down substantially.Not enough information for anyone to even make a guess
Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link -
A serious error has occurred or how the 7.1 update ruined my life.
Ever since the 7.1 update to Premiere, I've had nothing but problems. The desktop app fails to update for every update, and appears to think it's out of date when it's not and then the icon in the menu bar will be grayed out until I reboot 3-4 times. The "workaround for that seems to be to force quit and uninstall the "previous" version and then download the "new" version from the creative cloud web portal. This wouldn't be that large of an issue, but it happens almost every other day.
Then once I can actually open Premiere, the real fun with errors begins. I have received the "A Serious Error has occurred" screen on 30-40 (not exagerating) delightful occasions in the past couple of weeks, with no real details of what is actually wrong. It usually occurs while trying to fix an issue where my multi-clips aren't showing the audio waveforms in the sequence, but it has happened plenty of other mysterious ways. This is even more complicated, because it's happening on multiple systems and one of them isn't even using the 7.1 update and another is offsite and using different hardware. The same annoying error occurs across them all.
Another super cool "feature" is that Mercury Playback Engine capabilities come and go as they please. Sometimes they work for Premiere or Media Encoder or After Effects, but sometimes they just pick one for that given day and don't let the other apps playback. All of the systems GPU were working just fine in 7.0.1, but now wtf Adobe?
My system specs are varied, but the general idea is this:
Mac Pro systems (4,1-5,1) 2.3GHz - 2.93GHz
16-24GB RAM
Nvidia QuadroFX 4800, Nvidia QuadroFX 4000, Nvidia GeForce 9800
OS X 10.7.4 and 10.7.5
A few of the systems have AJA Kona 3 and Kona 3G
Most of the media is being accessed across 10gigE to a ProMax Platform, and the project files are local on SSD's.
I have the bug report from Apple, so if that helps let me know so I can get that info to someone who cares.Hi Kevin,
I'm still planning on attempting the 10.8.5 install on one of the affected systems. In the process, I have uncovered a new issue related to the CUDA acceleration not being there at all on a system that used to have it. That particular Mac Pro system only has a GeForce GT120, but the point is that in CS6 and CC, the CUDA was working until this latest update. The other systems have QuadroFX 4000 and 4800 cards, so those seem to be getting CUDA playback, however it is intermittent.
As for the OS X 10.7.4 not allowing me to install 7.1... That is correct. The Creative Cloud Desktop app was failing updating itself (as it still does on every "update") quite a bit, I don't remember any specific messages, but I did see somewhere along the process that I wasn't able to install the Premiere 7.1 update with my 10.7.4. One of the systems here is have a ton of issues with AE, but that's a whole new thread I think. I will attach some of those errors for kicks, but all of these problems occured with the introduction of the virus that is Creative Cloud into our working environment.
I am working with a wide variety of media: R3D, 5D, F55 4K XAVC, Canon C-300, XDCAM EX, FS-100, ProRes. The projects that I've been having the most issues with lately has the Canon C-300 .MXF media mixed with 5D h.264 as a 2 camera multi-cam set up. The other project that was giving me a lot of trouble right when I installed the Premiere 7.1 update was R3D and F55 4K XAVC. Both issues were the "A Serious Error has occurred. Premiere will try and save your project" vague warning. I usually only lost work since the last Autosave 20 minute interval, but sometimes that is a lot of work and when it happens 10 times in one day, that is unacceptable.
Here are some answers to some more of those questions:
What other software are you running?
These are all possible conflicting software (IMO) that are installed:
Final Cut Studio 3
Avid Symphony 6.0.3
Cinema 4D R14
RED CineX
Davinci Resolve
Nuke7
Adobe CS5.5 and CS6 are still installed
Do you have any third-party effects or codecs installed?
Yes. Trapcode Suite, Primatte, lots of scripts in After Effects. Lots of codecs installed from Sony, Avid, RED, Canon, etc.
I think I've answered most of the other questions in this thread, but hopefully that helps. I will update when I'm able to get 10.8.5 installed. I suppose a clean install of 10.7.5 perhaps might have the same chances of fixing this as well.
Here is the Premiere Error:
Here are a series of AE errors, that might need their own thread: -
Another: a serious error has occurred that requires Adobe Premiere Pro to shut down
I know a few people have had the same notification:
sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project
I have tried a whole series of things to fix it and no luck. Here are all the computer stats... does anyone have any ideas???
Premiere Pro
Version number: CS5, with most recent update
Installation language: English
Updates applied: Most recent… installed AFTER problem started
Project/sequence settings… NA
Operating System
Name: Windows 7, 64bt
Update/patch level: Service Pack 1
Installed language: English
Display resolution and color depth. 1920x1080; 32bit color
CPU type and speed Core i7 950
Amount of memory (RAM) 12GB
Video card
Manufacturer: Nvidia
Model: FX3800
Driver version: Latest (installed after errors started)
Number of monitors (displays): in use 2 (with one disabled for testing)
Audio card
Manufacturer Gigabyte Technology 82801J HD Audio Controller
Model
Driver version: 6.1.7601.17514 (latest version)
Each hard drive's capacity and space remaining Disk setup (partitions used, raid configuration, what is where for OS/projects/media/scratch/audio)
C and D, no partitions. D is raided, controlled by hardware controller. All software on C. Media kept on D.
Hardware capture device NA
Manufacturer
Model
Driver version number
Capture software NA
Name
Company
Version
Comprehensive list of third-party plug-ins you installed.
None for Premiere I don’t think. A couple for After Effects. Have been installed for a while with no recent updates.
Exact text of any error messages
sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project
Explain clearly what you want to do, what you are doing and what the result is
Open Premiere to do some work
Be sure to mention if it is something that worked before using the same procedure
Nothing has changed on the PC prior to program failure.
Very importantly: Post details of troubleshooting you have already done to avoid "did that" reponses to questions people ask when trying to help.
Tried:
Reinstalling
Reducing to one screen.
Holding Shift when starting until first screen (New/ Open Existing/ Help)
Holding Ctrl, Shift Alt when starting until first screen (New/ Open Existing/ Help)
Programme crashed regardless of clicking directly on loading icon and opening New or Existing via first load screen, or via clicking directly from a project file.
Removed all fonts installed since last opened.
Restarting.
Updated Graphics Driver.
Updated PremiereHi guys; I thought I would share my experience and how I managed to fix this problem. It might help someone.
In my case I kept receiving this message; eventually after re-launching Premiere, I actually paid close attention to the "software loading" information and saw that it got stuck on my installed "Colorista ii" which is a colour grading software.
Now the red bulb came on my head ping!
I recently just upgraded my Mac to the OS X Yosemite & that affected pretty much any non-updated application, which in my case was that and many more of the Red Giant Pacakge; so I searched for the upgrade via Red giant Link, and low and behold I found it and did so. Immediately everything loaded up perfectly fine.. and now can't even do the work, cos I'm so exhausted from an 'almost heartattack'; so going to sleep and commence later in the day I guess..
Now, you might probably want to check if any application on your system needs upgrading to whatever is the operating system on your Mac or PC at this very time. It might help.
Always back-up.
I hope I helped someone :-)
@ToleXElijah
Extreme Studio Manager -
Another 'Sorry, a serious error has occurred...'
Hi Folks,
I searched and tried some of the solutions... deleting style folder, creating a new cache with no joy so far.
Hoping someone here can help.
Hardware/OS specs at http://dl.dropbox.com/u/9233828/PRE_hardwareinfo.txt (dumped from speccy today)
Prem Elements version 9.01 (N224.08092010.240488) - I tried an update a couple of days ago, so hopefully that's the current flavour of 9.x
Issue:
Elements has been working perfectly on this machine since buying and installing it back in August 2011 (a couple of weeks before 10 came out )
This week however it has stopped working.
Starting Elements produces the following behaviours
The welcome screen loads
I get the Organize/New Project/Open Project screen
If I open an existing project:
Project appears to load (status bar completes)
Nothing happens
Menus are accessible but most options are greyed out - I can't even deactivate to try a re-install
If I start a new project
I get the New Project Dialog
Nothing happens as above
If I then try to either open a project or start a new one from the file menu I get the 'Sorry, a serious error has occurred that requires Adobe....'
Clicking OK does not however close elements down - I can repeat the process ad-nauseum until I shut it down
All other Adobe progs (CS5 Design Premium) are working fine
Any suggestions?Thanks everyone for your suggestions I've tried most of them, but I think I'll cut my losses and get a different NLE.
I'll sum up the experience here, not so much for the forum regulars but for those who have come here via a web search having also entered the dead-end street of "Sorry, a serious error has occurred...", or, as I'm coming to know it, the Adobe Grey Screen of Death (or GSOD as it's easily as annoying and difficult to do anything about as the dreaded Windows BSOD).
So, if I understand it correctly, this error is thown up when some unspecified circumstance occurs that Premiere can't cope with.
No clue is provided to the user of what may have caused it
No log files are created
No entry is made to to the Windows application log
There is no debug mode
There are at least 20 recorded possible causes for the error
Adobe takes no resonsibility for the issue - it's a problem on the user's machine
Diagnosing the problem, working through all of the documented causes may require a massive commitment in terms of time and effort with no guarantee of success and, looking at some of the many posts on the subject, be detrimental to other applications or the system as a whole.
Premiere is a powerful and relatively easy to use tool, when it was working I thoroughly enjoyed using it. However, when it goes wrong (and reading posts here and elsewhere, it seems to go wrong quite a lot) it crosses the border into crapware - software that is poorly engineered and does not adhere to best practice with regard to error handling. As with any service - the quality of the product is often best measured by what happens when something goes wrong, rather than by how it behaves when everything works.
A sincere thanks to those in this little community that tried to help, but life is too short and my time is too valuable to spend more than a couple of days on this.
I'd advise anyone finding this post when researching for a purchase to look at Premiere as a question of risk management - if it works and continues to work then it's brilliant and offers great value for money. If it breaks then there is a very good chance that you're thoroughly stuffed...
I'm off now to decide between Corel and Sony for my next go at video editing
Good luck -
Very Common Premiere Error?? "Sorry, a serious error has occurred that..."
"Sorry, a serious error has occurred that requires Premiere to be shut down. We will attempt to save your current project"
Yep, that one. I get it every time I open up Premiere. The error box reappears after a couple of seconds, then it keeps reappearing and stacking up until I close the program.
I've done the most recent updates (Vista and Adobe), and spent hours on the net reading and trying different solutions. To no avail.
I think this is a pretty common error, no? But from everything I've read, people get the error using PR mid-program. For me, I can't even open the program. After Effects also starts (as a process in Task Manager), but runs in the background.
I updated MS Office 2007 (big update) and also my NVIDIA drivers (after I started getting this error).
You can read my recent problem that might help you understand a little bit more about this error on this thread.
Would upgrading to a Quadro GPU help at all?
My PC:
C2D E8400 o'cd @ 3.6GHz
8GB ram (DDR2 800)
1TB raid 0 (500GB internal as scratch disk)
2 512mb 9600GT's in SLi - should I upgrade?? NVIDIA Quadro?
Vista Ultimate 64-bitThanks, Jim.
So, (considering my unwillingness to wreck my current setup), would this possibly help my performance:
OS: (2) 500GB internal SATA's in RAID 0 (as is)
Scratch Disk: (1) 500GB internal SATA (sort-of as is)
Media files Disk: (1) 1TB non-'green' internal SATA (new purchase)
My main question is: What's the main difference between a Scratch Disk and a Media Files Disk?
For instance, I have a newly captured clip (let's call it footage.mpeg). And I have music.mp3 and lotsofpictures.jpg. So would I store all three of those files on my Media Files Disk, or on the Scratch Disk? The Scratch Disk was just for rendered files I thought (like when you're working on a project and previewing it?)? And so is Premiere reading from my Media Files Disk to play footage.mpeg and then using the Scratch Disk to bounce files back and forth? Sorry if I'm not making ANY sense.
Is my suggested setup a dumb idea (bad investment)?
PS - this may be another problem: my Scratch Disk (Hitachi internal 500GB SATA) is an OEM drive shipped as running on SATA I for 'backwards capability' for older mobos. So, I downloaded the firmware updater from Hitachi and the updater wasn't working (locking up after booting from CD). I figured it would be fine. Well, SATA I runs at a much slower speed than SATA II (the new standard). But I was transferring files to and from the drive and my OS RAID configuration and Vista was reporting over 30MB/s sustained write speed. Which by the way is not SATA II (also called SATA 3.0Gbit/s). I think this may be causing some of my performance issues. What do you think? Normally, SATA II should run at 300MB/s (so they claim) SATA 3.0Gbit/s specs
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