Serious problems with the canceling for my plan, it´s just frustrating =(

In the Cancel Plan confirmation pop-up, for me and probably others, it dosen´t appears the option of "cancel plan" in the bottom, so that´s either a dum issue from the system or Adobe just dosen´t wants us to cancel our plan. PLEASE IF ANYONE COULD JUST TELL ME WHY ITS THIS HAPPENING!? ill be thankful c:

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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