Seriously. I have been charged over £200 for supposedly free apps. I need to report this and cannot anywhere find how I can do this. In UK. Please can anyone point me in the right direction.

Can anyone help. Especially Apple who don't seem to want to allow anyone to report a problem. It's taken me an hour to get this far. I've been charged nearly £100 for apps that are free in the app store - racing penguins for one which is free but billed to me at £6.99! How can I get a refund and stop this happening again...

There is no subscription section in my account.
I am paranoid after reading the above post but it seems there is no way to turn off initial purchases, only renewals can be turned off.
1) Do all apps explicitly ask if you want to purchase a subscription and give the price?
     Is that required and controlled by Apple?
2) Or is it possible an app will just charge and give you a subscription when
    a) the app is installed or b) when it is run the first time?
If # 2 is a posibility then:
We should be able to disable initial purchases so we don't wind up spending 100's by accident.
Then if they are disabled we would have to re-enable them to get a subscription
  and after we could disable them again.  If #2 can happen that would be the only way to
  stop an accidental purchase from happining.
Why - because I know from other places on the internet it ir Real Easy to miss
   something in the fine print no matter how dilligent you are about reading the Terms.
Can someone answer the questions 1 & 2?
And if 2 is possible - can anyone offer any advice (besides read carefully - I know that)?
Thanks

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    Message was edited by: JeanneM7289  updated with tags

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                                            trace("Database is now closed");
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