Seriously need help but cant get through via phone
I am seriously needing help spend almost all week chatting with verizon via my verizon however nobody could come up with an answer for my problem it seems that I have been locked out of using the online payment option and the lady says it does not show that on her end I need this addressed asap but the lines have been down for days according to the store I just spoke with. is there someone in finance or billing that could call me? I have several things I am trying to do 1. add an account manager 2. make a payment arrangement for a week out ( I normally do this as my payday falls odd) 3. gain access to online payments
Take each of the following steps that you haven't already tried. If the problem isn't solved, ask for further instructions.
1. Are the current date (including the year) and time shown on your system clock? If not, correct them and test.
2. Disable any third-party firewall, "security" software, or network filter.
3. In some versions of OS X, Parental Controls has a bug that prevents loading of secure websites. Turn it off.
4. The process by which OS X checks the validity of root SSL certificates doesn't work behind the authenticating SOCKS proxies used on some enterprise networks. If applicable, contact your network administrator. The proxy server may need to have its settings changed.
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NEED REFUND BUT CANT GET ON CHAT AGAIN
need a refund as I don't use photoshop much anymore eugh. and I got through but there was no alert since the window was minimized. so not my fault I didn't see it. the person 'nayana' said they would take care of it and refund me but so far I don't think they have....
Check your account status. sometimes it isn't instant. Adobe ID
Off course you can run another chat.
I'm not an Adobe Staff member. This is a user-base support forum.
Gene -
I SERIOUSLY NEED HELP I CANT UPDATE MY iPOD NANO AND I JUST GOT IT!!!
I plug in my iPod rite, and then it starts to begin updating when this message comes up:
Songs on the iPod "Ma Nano" cannot be updated because all of the playlists selected for updating no longer exist.
What does that mean and how do i fix it????
Help please.I have a Nano that is locked up and seems to have some logic to the problems.
I have tried the 5Rs
I have formatted and restored
I have the latest version of the firmware and software
This thing is a $250.00 nightmare it is 5 months old and now it is a software piece of junk does anyone now of any person that can troubleshoot and repair this device (in a reasonable amount of time?)
There is no doubt that I can send it back to Apple under warranty and they will remove the software bug and charge me $100.00 (plus shipping and handling) to solve there problem. -
Facetime always connecting but cant get through
Why can't i use my facetime anymore on my the new ipad after updating to io6, its always saying connecting until it will drop.. And when i tried to sign in again the facetime it will tell you that the username and password is incorrect even if its not. Im in UAE. Ita work with ios5 after updating this is the problem, please help because. This is the reason why i bought apple to communicate with my family
With you being in the UAE maybe the reason why facetime isn't working, as it has been restricted by the government.
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I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time
I am having the same problem. I know my apple ID and password but do not remember my security questions. How do you go about changing the security questions? Please help.
Thanks. -
I have updated my iphone with the current software but it is showing you need to connect to of itunes to activate your phone, when i did that it is continuously showing an error.please help me to get through.
Kindly Activate my phone.Rajan Gupta wrote:
...it is continuously showing an error.
See here > http://support.apple.com/kb/TS3424
Also see this discussion.
https://discussions.apple.com/message/21189708 -
i cant get on my phone it saids i have to registered as a iphone developer program and i dont want to do that but i cant cancel and i cant get back on my phone can someone help me
Were you running iOS 7 beta? If so, as a developer you need to log into the Developer forum for assistance.
Not a developer and running iOS 7 beta? Then you've stolen Apple's software and will receive absolutely no assistance from this forum. Enjoy your iBrick! -
I cant access my ymail PLEASE HELP I can log into yahoo but cant get to mail? Think the words configure & rand flash in address bar
Hi Acrylik,
Welcome to the Apple Support Communities!
For assistance resetting your Apple ID password, please use the information in the following article. I understand you have already attempted to reset via email and security questions, but the article also includes a link to contact Apple support if necessary.
If you forgot your Apple ID password
http://support.apple.com/kb/HT5787
Have a great day,
Joe -
I believe my ipads hard drive corrupted when i went from my macbook to a pc...I can get to the screen with cord and itunes but cant get past there to desktop of ipad...Any help would be appreciated....
Try using this article to help with your iPad not showing up in iTunes---
http://support.apple.com/kb/TS1538 -This deals with the device not being recognized in iTunes for Windows
The following steps work well with iPod but i would try them for help with your iPad issue:
Try connecting your iPad to another USB port directly on the computer. Verify that you're connecting it to a high-powered USB 2.0 port on your computer to be sure iPad is getting power. If you're connecting to a Windows laptop computer through USB, connect the laptop to a power outlet before connecting your iPad. Also, see iPod not recognized when connected to Windows laptop over USB to be sure that your USB ports are supplying enough power.
Avoid connecting to an external USB hub. If a hub must be used, make sure the hub is USB 2.0, and that it has its own power supply. Also, make sure the hub is connected to a high-power USB 2.0 port on your computer.
If the issue persists, try disconnecting other USB devices from the computer such as printers, cameras, scanners, external hard drives, and USB hubs to determine if there is a conflict in the USB chain. -
I need help, speach over got accidently turned on in my Iphone 6, now i cant get into my phone it wont take my pass word and when I try to use Siri it says not available what do I do
Hi, Jennifer.
Thank you for visiting Apple Support Communities.
I understand that VoiceOver has been activated and you are unable to access your device. I have done this myself and here are the steps to disable this feature.
VoiceOver
Press the home button three times quickly (formerly "Triple-click home").
Accessibility Shortcut
Managing Accessibility features using iTunes
Connect your iPhone, iPad, or iPod touch to any computer with iTunes installed.
In iTunes, select your device.
From the Summary pane, click > Configure Universal Access in the Options section at the bottom.
Select the feature you would like to use and click OK.
Use Accessibility features in iOS
-Jason H. -
My iphone is not charging or showing in my computer. but its getting charged via wall apple charger.. Not able to connect with itunes.. please help....
No it doesn't. Sometimes it make a sound that it should when connecting but that is it. Never actually charges or syncs. And it is a brand new cord.
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New to itunes managed to download a song to laptop but cant get on to ipod nano(plugged into laptop) or iphone or ipad
I have sorted it myself!!
Ipod is now in the top right corner, last time I clicked on it, it ejected it but by clicking on the actual ipod icon then it brings up your ipod. I restored it to factory settings and synced all my music and it now works again. Hope this can help anyone who ends up with the same problem. -
my i5 screen is broken, i cant get through my passcode to back up my pictures to my computer, can someone help?
Is it that you cant see the screen or you cant use the touchpanel??
If you have synced with itunes since you set that passcode you should be able to do an itunes backup which will save the photos even without entering the passcode. -
hi ; i got the music from the i-tune store downloaded onto the computer but got th shuffle plugged in but cant get it from computer onto shuffle. help please.
It depends on your shuffle type, and whether you want to do it manually or using automatic syncing. It seems like you linked off of the document that describes how to load content to your shuffle. This one
http://support.apple.com/kb/ht1719
If you tried following the steps in the document, where did you run into problems? That document also shows the four types of shuffles. Which one do you have? Which method from that document are you trying to use?
NOTE: In iTunes, if the sidebar (along left side of window) is not visible, from the menu bar, under View, select Show Sidebar. -
Hello i have a problem my mac butoos up but cant get to move de curser with the trackpad or external mouse please help
Try a PRAM reset.
Instructions here > Resetting the PRAM
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