Server error 6-403

Hp photosmart 5514 Windows7-64bit
 I get server error 6-403  on e-print and Google cloud print what ever I try and can not find any way of obtaining a new printer code can anyone help please
This question was solved.
View Solution.

Hi WZ966,
How is your printer currently connected to the network? Via Ethernet or wireless? What is your current router/ network configuration? What does your printer show for it's IP address? What happens when you try to launch the apps?
Not yet having the information above, here's what I would try.
I would suggest reconnecting the printer to the network by running the Wireless setup wizard and try to launch Web Services again. If this does not help, you may need to change some DNS settings within the printers EWS (embedded web server) To do this, put the IP address into a browser window on your PC.
This should launch the EWS. Within the EWS, select the network tab. under the network tab, select "networking".
Then select "network address" (IP). Do not change the IP configuration at the top. Go to the bottom under "DNS Address configuration “and select "Manual DNS server”. Under manual DNS server, input 8.8.8.8 (one 8 in each box) on the first line, and 8.8.4.4 on the second line. Hit the "Apply" button at the bottom.
Now try to connect to Web Services again.   
I was an HP employee.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.

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