Service centre refuse to update software or repair

Hi, This is Kamaldeep **Removed**from rohtak(India) .i have purchased a BLACKBERRY Z10‎ from snapdeal on date July 17,2014.i received this cellphone on July 22,2014.i went to blackberry service center to update OS of this but they finally refused to give any service to this one.They said that this is not for use in india so they will not give any service for it. IME No. Of my BlackBerry Z10 is:- **Removed** Please resolve the matter about service centre. Please find the attached copy of retail invoice :- ‎Thanks & regard, Kamaldeep Poriya Contact No **Removed**
Edit: IMEI number, Phone number removed. At no time should you provide any personal information to any other community member. Please review the Community Guidelines and Terms and Conditions of Use. for further information

Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Hopefully, this information will be of use to you. No one on this site works for your reseller, your carrier, your service center, nor BB...hence, no one here can do anything formally about your situation. If you feel you are being improperly denied service, you must escalate with the management of the service center. Also contact your reseller and/or review your original purchase documents to determine exactly what warranty service you agreed to when you made your purchase (that is when such is decided...by contract, when you purchase the device).
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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After talking with a service person about another issue, they advised me to uninstall the old version and download directly from their support site. When I did this I got a message about Adobe Air being required. I hadn't done the Adobe Air update yet so presume this may have been what was preventing me from updating via the old version. I now have the latest version.

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No phone service; Trying to update information in repair work order

The only thing on this website that works is posting this forum and reading my bill. I have no phone service since last week and opened a repair work order. I am now trying to check status and update my contact # in that request. I had to buy a cheap prepaid phone at Best Buy so we had phone service at home and would like to provide that number in the work order. All I get when trying to check status of repair is a gateway error as the proxy server cannot communicate upstream. So if a Verizon tech reads this forum please send me an email so I know what is going on. I do not have enough minutes on my pre paid phone to stay on hold for hours trying to get through to a human. I tried that all week using a phone at work.

Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Mac won't update software or access iTunes shop. Message comes up with 'not connected to the net. Check connections' error. I still have internet access. Changed my Apple ID but no result. Repaired permissions and re-installed operating system.

Mac won't update software or access iTunes shop. Message comes up with 'not connected to the net. Check connections' error. I still have internet access. Changed my Apple ID but no result. Repaired permissions and re-installed operating system.

It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
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This is a topic which will draw as many emphatic for and against responses as overnight shut down or not, defrag or not, optimise or not, and so on.
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HTH
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Are you also extremely angry at yourself, for slopping soup into your computer? If not, why not? You must have thrown quite a lot of money at that problem, which was no one's fault but your own.
Mistakes happen. If you hadn't made one first, Apple wouldn't have had a chance to make one afterward. Go back to the store and keep your anger to yourself. Explain clamly and politely that you'd like them to reinstall Lion, which was on it when you took it in. If you conduct yourself reasonably, I expect they'll oblige you.
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There's another thread with similar problems.
https://discussions.apple.com/thread/2595841?start=510&tstart=0
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9930 bold
BB 9930 7.1Bundle 9219 (v7.1.0.267 ,Platform 5.1.0.230)
Got update software(Sprint or BB-dunno, not paid attention) few months ago in US. While in Canada visiting my relatives for awhile, roaming service messed up like 1X most of time not 3G(earlier software worked perfectly) While 3G on, texting hardly able to send or receive.. Want to go back last software/remove current software that messed up service.. HOW? Thanks

Hi and Welcome to the Community!
The simplest way is to, on a PC (you cannot do this on MAC):
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
http://us.blackberry.com/software/desktop.html
4) Download and install, to your PC, the BB OS package you desire:
http://us.blackberry.com/support/downloads/download_sites.jsp
It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
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If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I need to visit repair service centre but I don't know where it is.

I searched service centre but only I could find store. Where can I go to repair my iphone?
My phone hasn't turned on for 2 weeks so I can't use it at all.

Soyounglucy wrote:
Hi I am in the UK now but I purchased in Korea
If you purchased the phone in Korea, the warranty is only valid in Korea. You can try taking it to an Apple Store but be prepared for them not to be able to help you.

Service centre for instant repair

Hi
I have a minor hardware problem with my handset that at times the speaker works and at times it doesn't when I make or receive any call. I guess the speaker jack must have got some problem.
I went to the nearby service centre at Netaji Subhash Place, Pitampura, Delhi, India. But the person there told me that I have to leave the phone for almost a week as they don't open the phone there and will send it to company.
I can't work without my phone and can't afford to leave it for a week. Can somebody tell me some service centre details where I can get it repaired instantly or at max within 2 days.
I tried calling on the customer care toll free number also which was provided to me by that service centre. But nobody answers the call?
Thanks
Gaurav
Solved!
Go to Solution.

Hi gauravbengani
Check this and locate the nearest service center Service Centres for BlackBerry Smartphones in Inda .
Good luck.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Recently i got my Macbookpro repair through apple service centre. As per them motherboard is required to be replace.I ask them after repair to return my old board-the service centre told me that apple will provided new board only on return of old one?

Recently i got my Macbookpro repair through apple service centre. As per them motherboard is required to be replace.I ask them after repair to return my old board-the service centre told me that apple will provided new board only on return of old one? Is this the Apple policy, cn anyone pls help me out

Hi p,
Apple keeps all replaced parts. That's their policy.

Do i need to update software when i receive to update and is it can makhe my device out of service

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My brother purchased new ipad 4, 5 days ago and the sim tray stuck very first day. I gave it to jaipur service centre for repair and they are asking for 20000 Rs (price of ipad mini for just sim tray repair). What should i do?

Dear All,
My brother just purchased an ipad4, 5 days ago and the very first day sim tray stuck. When i sent it to jaipur (rajasthan) service centre, they asked Rs 20,000 for repair and issuing new tray. This is the cost of new ipad mini, and they are giving me just one tray. It is also approx. half of the price of new ipad4. Even the new ipad is just 5 days old and should be repaired for free. If not free, is Rs 20,000 is fair?
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[email protected]

If the service center determined that the SIM socket was damaged by your brother, as would appear to be the case, and not due to a factory defect, they will charge for replacing the entire iPad, not just for the SIM tray. Apple at this time replaces the iPad for just about any problem, and charges a flat fee for doing so.
If this service center is one authorized by Apple, your brother can try calling Apple Support India at (91) 1800 4250 744 and discussing the situation with them. Ultimately, though, it is the technician's judgement as to what caused the problem, and Apple will usually take the word of the technician when it comes to determination of user-caused damage.
Regards.

HT5622 I have changed my apple id password and yet apple store refused to update my software with the error "The apple id has been disabled" pls help

I have changed my apple id password and yet apple store refused to update my software with the error "The apple id has been disabled" pls help

Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

Service centre refuse to update software or repair

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