Service item with sub items ( service master data)

hi,
I needa to create a service which contains several individual services in the service master data. (CRM 4.0)
Can anyone tell me how to create these sub-items of a service product.
thanks .

Hi,
You can define the sub-items of the service using a relationship type "component ->- set" for the higher level service product.
Best Regards,
Anup

Similar Messages

Field 'material' in service master data and material requisition

Hello, all!
Could anybody say, what is the purpose of field 'material' in service master data ('other' tab) and why system after setting the object type in that tab to 1 'material' will never show service in search help?
This first question comes from the second problem: I thought that I can make a service group, containing materials and services (like routings in PP), so system will be able to make material requisition for a case in automatical manner.
But now I'm confused. It looks like material requisition can only be made manually throught NMM7.
Is there any abilities to make requisition in automatical manner?
Thanks a lot!
Edited by: Pavel Sidorov on Feb 15, 2008 4:30 PM

Hi Pavel,
ad1) we support the creating of services based on material consumptions via service rules. Users are able to activate services rules which generate services based on the material consumption per case. But we need two entities material and services. Service rules are running automatically and no further manual work is necessary.
You will find the Service rules via IMG -> Patient Billing -> Service Rules. Service Rule R24 is the relevant service rule to generate services based on matierial consumption.
ad2) The field object type is not been used in Patient Management. It is only used by our clinical partner solution i.s.h.med. I understand that this field is confusing and not very well documented. In Patient Management we use the service master only for "services". i.s.h.med uses the field "material" and "personel" (e.g. physicians time). But it has no relevance for Patient Management.
Best regards, Robert
Edited by: Robert Mathiowetz on Feb 28, 2008 2:51 PM

Service Master Data

Hi all,
I have doubts about the links between CRM and ECC and what I can do with master data. I Know in ECC System the master data usually used in service process are equipment and functional locations.
I have the following questions:
- Is it possible to replicate a functional location to CRM? Do I have to create an installed base in ECC and do not use functional location?
- I have read that pieces of equipment can be replicated from ECC to CRM as individual objects of an installed base. What does it happen if a piece of equipment is installed on another one? Can I replicate equipment as individual objects and not also as installed base?
- Is the link between ECC and CRM bidirectional? (what I do in CRM on a pieces of equipment is replicated)
- Can I create an individual object in CRM and replicated it as equipment in ECC?
- Is it possible to replicate the numbering of equipment to individual objects?
Thaks a lot.

Hi,
1. You can replicate the functional location to CRM, but which is not standard, you need to do some enhancement.Since this functional location field does not exist in Individual object, so you need to develop and map it with ECC field using BADI enhancement.
2. Let us assume when you replicate Equipment "0001234" from ECC to CRM, In the CRM sytem an installed base will get created with some ID number under which an individual object will get created with number "0001234" corresponding to your equipment in ECC. If the equipment has any underlying structure i.e sub equipments (You understood it as pieces of equipment), corresponding individual objects will get created.
For every equipment download always there will be an installed base number get created under which all individual objects come.
3. The link is bidirectional, what ever changes you do in either of the systems it will get reflected in both the systems
4. Replication of Individual object ECC, i am not sure about this. This i will let you know. Because you always create an individual object as an installed base component in CRM. You can not create it seperately unless you register through ICSS.
5. Yes it is possible to replicate number of equpment as Individual onject number.
If you need any further clarification please reply.
Reward points if it helps
Murali

Problem with Updating of Routing Master data

Hi,
    My requirement is I have to download Routing Master data into excel sheet. Once downloading is over, user can change some fields data in excel sheet. Again ull upload the changed excel sheet data to SAP. Finally these changes will effect to the Routing Master data.
I am downloaded routing master data using FM CARO_ROUTING_READ.
I changed some fields in excel sheet. I tried so many FMs for updating the routing master data, but system not allow to me to change the Master data.
I tried with CP_BD_DIRECT_INPUT_PLAN,
             CP_BD_DIRECT_INPUT_PLAN_EXT,
             CP_BT_PLPO_UPDATE, for updating Routing Master.
And Standard program RCPTRA02 also.
Please send me one function module which can update the Routing Master data. But that FM have the same structure of CARO_ROUTING_READ. Otherwise type conflicts will come.
System throws error YOU CANNOT EDIT TASK LIST OBJECTS WITH ACTIVITY TYPE&.
Regards
Shaik

Hi,
I have found in OSS the following programs to download and upload routings:
- Note 107242: You can create the sequential input file with report RCPDIRO1
- Note 106965: Direct input routings: reading datasets
Maybe this can help you to upload your routings in another way. Unfortunately I haven't figured out yet how the program exactly works. So if somebody can give me some info about that one, it would be great.
Thanks,
Steve

Error with "Creating Transformation for Master Data"

Hi!
I have the following error, when I try to create a transformation in SAP Solution Manager.
Error analysis
Short text of error message:
Network could not be launched due to control error
Long text of error message:
Diagnosis
Network control cannot be started either because is is not installed on the front-end computer, or because the control framework is inconsistent when the function is called up. To be able to start the network graphic, you need two OCX files that are delivered with the BW Frontend.
System Response
Processing has been terminated.
Procedure
Make sure that the OCXs ICDataFlow.ocx and wdbdadpt.ocx auf are
installed on your computer. You can find notes on installing and
checking the BW Frontend by searching for SAP Notes with the
following key words:
Version, sapservX, Setup, Patch, Installation, Frontend, BW,
sapbexc.xla, checktool, wdtaocx, wdtaocx.ocx
If the front end is installed correctly but the error still occurs, contact SAP.
Procedure for System Administration
Technical information about the message:
Message class....... "RSNG"
Number.............. 001
Variable 1.......... " "
Thank you very much!
regards
Thom

It seems like probably the installation is not proper.
Or
you don't have the SAP BW Data Flow Control for Administration Workbench installed in your system
This is what i found
wdbdadpt.ocx (SAP BW Data Flow Control for Administration Workbench) is a component from the software SAP BW Data Flow Control for Administration Workbench version 3020.6.21 by SAP AG, Walldorf. wdbdadpt.ocx version 3020.6.21 has a file size of 99,216 bytes, and is most commonly found under the directory "Controls" with a creation date of January 14, 2006
Seems like some one else also got this issue
Getting short dump in BI system, transaction RSA1
Regards,
Zaheer

Help with replicating/updating vendor master data

Hi,
Currently, we run the bbp_vendor_sync program to do the replication. It does the job of both bbpgetvd (new vendor creation) and bbpupdvd (update existing vendor).
But the problem is, we have two number ranges for vendors. One is Numeric and other one is Alpha.
Group -->AB From 0010000000 to 0699999999
Group -->AZ From A to ZZZZZZZZZZ
The vendor synchronization program can consider only one number range at a time i.e.
either Numeric or Alpha. So, we have to switch the active number range
and run the program twice., first for numeric and then for alpha.
In order to avoid this, I'm looking at implementing bbp_transdata_prep which I was told would take care of this issue.
I looked around for documentation/sample code for bbp_transdata badi and couldnt find any on SAP help site or SDN.
Wondering if someone can help with the documentation/sample code and difficuly level of implementing this BADI.
Any help would be highly appreciated and suitable points would be awarded for your help.
Also, if there is another way to solve this issue without implementing transdata badi, pls. let me know.
TIA,
Seyed

Hi
Please go through this ->
http://help.sap.com/saphelp_srm50/helpdata/en/56/54f137a5e6740ae10000009b38f8cf/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/62/fb7d3cb7f58910e10000000a114084/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/42/d3b671ba67136fe10000000a1553f7/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/bb/6c0e3b02616a42e10000000a11402f/frameset.htm
Sample BADI Implementation
BADI Definition - BBP_TRANSDATA_PREP
Purpose -> Impl. for BBP_TRANSDATA_PREP, Delete Invalid Mail Addresses
PREPARE_REPLICATION_DATA method ->
method IF_EX_BBP_TRANSDATA_PREP~PREPARE_REPLICATION_DATA.
FIELD-SYMBOLS: <LFS_ADR6> TYPE ADR6.
LOOP AT CT_ADR6 ASSIGNING <LFS_ADR6>.
 IF <LFS_ADR6>-SMTP_ADDR NS '@'.
 DELETE CT_ADR6.
 ENDIF.
ENDLOOP.
endmethod.
PREPARE_UPDATE_DATA method ->
method IF_EX_BBP_TRANSDATA_PREP~PREPARE_UPDATE_DATA.
FIELD-SYMBOLS: <LFS_ADR6> TYPE ADR6.
LOOP AT CT_ADR6 ASSIGNING <LFS_ADR6>.
 IF <LFS_ADR6>-SMTP_ADDR NS '@'.
 DELETE CT_ADR6.
 ENDIF.
ENDLOOP.
endmethod.
Hope this will help.
Regards
- Atul

Query create on Master Data for the items that has not shipped

Hi all,
Is it possible to report/query on Items on Master Data that has not inoviced or has not been shipped?
Running query on Sales overview cube will not bring the right data since that cube only captures the items that was invoiced. Please help!
Thanks in advance,
BW
P:S Points will be assigned.

Hi,
if u are using BI-7 for scenarios like this they have designed info set to include 2 cubes,
as info set brings intersection data u can opt for infoset, build info set on cube and ur master data then u will get the result this will be better as per performance issue.
if u are using BW then if data flow is from ODS -> CUBE then u can build infoset on ODS and master data it will be good.
if u want replacement path then u have to use RRI that is report to report interface. build char variable on ur info object in cube query so that it will brings orders which are shipped.
then build another char variable in master data query and processing type as replacement path to char var built on first query. and exclude those values which first var brings.
assign points if it helps,
thanks,
pavan.

Service master with MDM

Dear All,
Please let me know how to configure service master in SAP MDM 7.1. What is the interface available from MDM to SAP ECC 6.0 i.e. how service master data will be picked from MDM while making service PR?
Regards
Amit

Hello Amit
I suppose are you told about SAP MDM 7.1 Web Service Enhancements?
you can find very helpfull article by that link:
http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/a04e6281-b9d4-2b10-f1b3-ee7884e720c3
Regards
Kanstantsin Chernichenka

MM SRV - Service Master - AC01 and MM01

Hi All,
Please help in these questions regarding External Service Master management we create in AC01.
1.   Is this Service Material is anyway related to MM01 material or they are two completely different materials?
2.   What is common between MM01 Material and AC01 Service Material ?
3.   Is Service Material is used in SRM ? If yes, all of them or only some of them ?
+ An

Hi,
1. Material(used for material being procured) master and service master(used for services being procured) are two different master details in SAP.
2. service master records to be used while procuring services with item category D, and service master numbers to be entered at service line item level. Same like materials, details like unit, description, service groups, valuation claas needs to be maintained while creation of service master.
4. standard reports are available in SAP to track the services procured based on the service master number.
3 yes. service master data can be used in SRm, all of them can be used.

MM SRV - AC01 - Service Master - Hierarchy Service Number

Hi All,
Please help in these questions regarding Hierarchy Service Number for External Service Master management we create in AC01. we can enter the other service master in this field and this creates the hierarchy of the Service.
1. How Hierarchy Service Number works?
2. Upto how many levels of this hierarchy goes?
3. Does the IDoc type SRVMAS contains this information ?
+ An

Hi,
1. Material(used for material being procured) master and service master(used for services being procured) are two different master details in SAP.
2. service master records to be used while procuring services with item category D, and service master numbers to be entered at service line item level. Same like materials, details like unit, description, service groups, valuation claas needs to be maintained while creation of service master.
4. standard reports are available in SAP to track the services procured based on the service master number.
3 yes. service master data can be used in SRm, all of them can be used.

MM-SRV: Adopt Material Group from Service Master instead of default in SPRO

At my current client we are encountering a problem when creating requisitions for services. When the system was originally configured years ago, a default value for material group was entered in the IMG under:
Logistics > Materials Management > External Services Management > Source Determination and Default Values > For Client
Field is "Default material group at item level" (V_T165-MATKL)
Up to now this singular default value was fine because they only had one material group for services. They are now wanting to further stratify their services spend, so there are now several additional values for Material Group that can (and are) used among their service master records. Having a single default value for Material Group is resulting in incorrect reporting of spend per Material Group.
I removed the default value in the config node stated above, but now the problem is that when creating a requisition line for services (item category D) in ME51N, no value for Material Group comes in at all, resulting in an error because Material Group is a mandatory field. Making the field optional on the Field Selection Groups is not a valid solution, as they need Material Group for spend reporting.
What we really need is for the Material Group to be automatically copied over from the service master data, in the same manner that this takes place for the material group contained in a material master.
Is this possible?
Thanks in advance,
Jason

Hi,
Hi,
1) If service master is used in the PO item, then the system will take the
material group from the service master (AC01).
2) If no service master is maintained then the system will take the
material group from the table T023. To be able to change this material group on services level - if you want a different material group on services level, you must set the field ESLL-MATKL for visible in the table control settings, and the change of the service group must be carried out manually.
Please be advised that it is the standard behaviour that the material
group on service level is not updated automatically after you have
changed the material group on purchasing level. The material group on
service level must be adjusted manually.
3) By default for service lines the system will consider the material
group which is entered at the Item level.
Services can have different material groups, therefore you can change
the material group at service level. The material group in service line
can be different and always takes higher priority from the material
group at the item level.
Regards,
Edit

Control over delivery in service master

Hi,
we have purchasing value key which is assigned in material master.the value set in this key help to control the over delivery in the PO. is it possible to restrict unlimited receipt for service PO.
Regards,
Anjali

Hi Anjali Kumari ;
I think that you do not want to maintain in service master data. Also , you can procure with or without service master, it is possible.
I recommend ;
1- Create a screen layout - required fields : delivery tolerances - tcode OMF4
2- Maintain EFB parameter , add this layout Z01 type. Assign it users.
3- After that this users create PO when they have to fill this area in po.
Regards.
M.Ozgur Unal

Creation of service master for the PM in Emigall

Hi Fritz,
Greetings,
I wanted to ask that can we ahead and use the Service master data loading process through Emigall.
and what are the step that we can use to avail that in Emigall.
Regards,
Robert.

Robert,
Please explain what exactly, for example, which business objects you want to create/migrate.
Kind regards,
Fritz
PS: what about the 1st thread you have opened today? Is it about the same topic?

SRM service master replication

Dear all,
I am trying to replicate service master data from R/3 to SRM.
I executed the R3AS for the object SERVICE_MASTER, but getting the following error.
Hierarchy for service categories does not exist
Message no. COM_PRODUCT_API005
I excuted the object DNL_CUST_SRVMAS before that but the object never seems to get completed.
Pls can anybody suggest what is being missed.

Hi,
all basic settings are done on CRM middle ware are done, but not sure what is left.
Reason for error
In comm_hierarchy,
For Hierachy Id: R3PRODSTYP ,
Product subtype SRV_ is not assigned, I had executed the SMOGGEN, but still not appearing.
Because of this object DNL_CUST_SRVMAS doesnt get executed at all, end up in error in SMQ2.
Pls let me know what could be the reason.
Regards
Harish

Integrating SuccessFactors PMS solution With SAP HCM without saving any employee master data in SF

Hi Friends,
We’re implementing SuccessFactors’s Performance Management Solution only at one of the client location in Saudi Arabia and trying to integrate with the On-Premise SAP HCM and Push the employee data to SF.
However, due to security concerns customer doesn’t want to store any data on SucessFactors cloud solution to run the PMS cycle.
During the purchase of license for SuccessFactors SAP has demonstrated client that, in SF a unique Id will be created for each employee, which will not be the actual UserID(PERNR)from SAP, and with this unique ID actual employee data will be tagged/linked in SF which will fetch the data from SAP On-Premise system to run the PMS cycle. Once the user logins in SF, based on the unique ID data will fetch from SAP On-Premise system to SF on a real time basis and when the user logged out from the SF system, data should be cleared/deleted and nothing will be saved or stored in SF with respect to employee Master Data.
I understand SAP has provided the standard add-on for the Employee Data Scenario between SuccessFactors and SAP HCM, which could have been leveraged here for integration using PI, however with the above limitation this solution is absolutely out of scope.
Please advice, is there any solution where with PI if we can achieve the above requirement of client.
Thanks,
Farhan

Hi Friends,
We’re implementing SuccessFactors’s Performance Management Solution only at one of the client location in Saudi Arabia and trying to integrate with the On-Premise SAP HCM and Push the employee data to SF.
However, due to security concerns customer doesn’t want to store any data on SucessFactors cloud solution to run the PMS cycle.
During the purchase of license for SuccessFactors SAP has demonstrated client that, in SF a unique Id will be created for each employee, which will not be the actual UserID(PERNR)from SAP, and with this unique ID actual employee data will be tagged/linked in SF which will fetch the data from SAP On-Premise system to run the PMS cycle. Once the user logins in SF, based on the unique ID data will fetch from SAP On-Premise system to SF on a real time basis and when the user logged out from the SF system, data should be cleared/deleted and nothing will be saved or stored in SF with respect to employee Master Data.
I understand SAP has provided the standard add-on for the Employee Data Scenario between SuccessFactors and SAP HCM, which could have been leveraged here for integration using PI, however with the above limitation this solution is absolutely out of scope.
Please advice, is there any solution where with PI if we can achieve the above requirement of client.
Thanks,
Farhan

Service item with sub items ( service master data)

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