Services for object box not visible for some users

Dear All,
PM module experts please help. In equipment master transaction IE02 in left hand top corner we get box for SERVICES FOR OBJECT which is useful for attaching external documents like word and excel. but problem is it is not visible for some users. Our security/authorisation team has also done some check but didn't get any solution.
anybody knows the reason why there is no box availabe?
Thanks
SR

Dear Siddhartho Raha
I think this problem related ABAP work,this problem very general problem,first refer any note availble or search throgh any class in SE24
note are like this way 492331,this is not related to your query but same like it is and also may be
Due to an error in the coding, it was possible to link a Word document to a Document in IE01. Because the data cannot be saved in transaction IE01, the linked document is lost after leaving the transaction.
Hope this may helps you
Prem.

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