Set Adobe Acrobat XI Pro. When I want to save the file in WORD, EXCEL or esporta file into ... immediately throws an error "save as failed to process this document no file was created". What's the problem?

Set Adobe Acrobat XI Pro. When I want to save the file in WORD, EXCEL or esporta file into ... immediately throws an error "save as failed to process this document no file was created".
What's the problem?
Any help in finding a solution is greatly appreciated.
Thank you,

Installed AcrobatXI PRO 11.0.09 on seven computers and laptops. Two of them gives an error when you try to save a document in WORD, EXCEL, Power Point, or when exporting to... error: Save failed to process this document. No File was created.
But all good saves in the format of TXT and jpg.
I have uninstalled and restored and re-installed and updated and registry cleaned and removed using the special utility Cleaner Tool for Acrobat, but nothing helps.
On one notebook with Windows 8.1 and Microsoft office 2013, on another laptop with Windows 7 and Microsoft office 2010, the same problem, although there are computers with Windows 7 and Microsoft office 2010 and everything works.
Tell me where to find the problem and how to solve it.
Thank you.

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Good day! On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09 When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Un

Good day!
On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09
When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Unable to process the document in the module Save As. File not created"

Hi,
Was it working fine for you before?
Is it with some specific documents?
Are you able to convert the word/excel files to pdf?
Regards,
Rave

Good day!   On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09 When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Una

Good day!
On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09
When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Unable to process the document in the module Save As. File not created"

This happens with any file .
Send a file with the screen errors and system data . Also send a couple of files PDF.
Translates only txt format.
Acrobat установлен: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:43:46
Браузер по умолчанию:
Версия BIOS: _ASUS_ - 1072009
Версия ОС: 6.2.9200
Всего виртуальной памяти: 4194176 KB
Всего физической памяти: 4077252 KB
Графическая плата: Intel(R) HD Graphics 4000
    Версия: 10.18.10.3412
    Отметить: Не поддерживается
Доступная виртуальная память: 3638168 KB
Доступная физическая память: 1689940 KB
Имя пользователя: Vazgen
Имя системы: VAZGENTAICHI
Монитор:
    Название: Intel(R) HD Graphics 4000
    Разрешение: 1920 x 1080 x 60
    Бит на пиксел: 32
Название ОС: Microsoft Windows Vista
Папка Windows: C:\WINDOWS
Папка для временных файлов: C:\Users\Vazgen\AppData\Local\Temp\
Почтовая программа по умолчанию: Microsoft Outlook
    mapi32.dll
    Версия: 1.0.2536.0 (winblue_rtm.130821-1623)
Производитель ОС: Microsoft Corporation
Процессор: Intel64 Family 6 Model 58 Stepping 9 GenuineIntel ~1696 Mhz
Сведения о Windows:
   Планшетный ПК: Да
   Начальная версия: Нет
   Media Center Edition: Нет
   Медленный компьютер: Нет
Сведения о сеансе:
   Тип загрузки: Обычный
   Завершение работы: Нет
   Сеть: Доступно
   Внутри Citrix: Нет
   Внутри VMWare: Нет
   Удаленный сеанс: Нет
   Удаленное управление: Нет
   Использование JAWS: Нет
   Использование Windows-Eyes: Нет
   Использование NVDA: Нет
Сведения об Acrobat:
   Изолирование программной среды: Отключить
   Связанная программа для чтения: Нет
   Multi-Reader с поддержкой Desktop: Отключить
Сведения об отображении:
   Ширина экрана: 1920
   Высота экрана: 1080
   Число мониторов: 2
   Число кнопок мыши: 2
   Мышь с колесом прокрутки: Нет
   С маркером Windows: Нет
   Двухбайтовая кодировка: Нет
   С редактором метода ввода: Да
   В программе для чтения с экрана: Нет
Сведения об учетной записи:
   Права пользователя: Администратор
   Управление учетной записью пользователя: Ограниченное
   Целостность процесса: Не определено
   Тип профиля: Отсутствует
Установленные приложения:
   Версия Office: Office 2013 32-bit
Файл подкачки: 4194303 KB
Часовой пояс: Московское время (зима)
Язык: Русский (Россия)
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\Accessibility.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:44:20
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\Annots.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:44:22
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\IA32.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:44:18
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\PaperCapture.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:43:36
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\SaveAsRTF.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:44:20
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\SendMail.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:44:20
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\Updater.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:44:22

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I've had Adobe Acrobat XI installed on my computer since November of 2013 and had never had any problems with the 'Save As' function - I could save all kinds of PDFs to Word, Excel, Power Point -- whichever format I needed -- until yesterday. Now I am suddenly getting "Save as failed to process this document. No file was created."
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     Adobe Acrobat XI version 11.0.4
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As we could not reproduce the issue with the file shared by you, did cleaning up the installation solved the issue? Also do you see this issue on any other setup you have?
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Set Adobe Acrobat XI Pro. When I want to save the file in WORD, EXCEL or esporta file into ... immediately throws an error "save as failed to process this document no file was created". What's the problem?

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