Setup can't detect network printer Photosmart C7250 all in one

I volunteer for our local historical society. The person who did a lot of the computer maintenance work is not active at this time so I’ve begun to look at things.
There is a Gateway PC running Windows 7 64 bit home premium, a Sony Vio laptop running Vista 32 bit home premium, an HP Laser printer and (of most importance here) an HP Photosmart C7250 All in one printer.
Internet connectivity is via a dsl line with a combination modem/router. I think the modem/router is a Westell or an Actiontec through Frontier Communications (formerly Verizon in this area) but I’m not sure and I’m not at the museum now.
A couple of weeks ago I was able to connect the laptop to the network via wifi. My next step is to connect the laptop wirelessly to the printer so we can print wirelessly over the network. The printer was originally set up through a usb connection so I changed it to a wired Ethernet connection. The PC now successfully prints to the printer over the network. I downloaded the software and drivers directly to the laptop from the HP site and began the installation. When it got to the point of finding the network printer the software couldn’t detect it. I then put in the ip address for the printer (from the network info printed out from the printer) and it still couldn’t find it.
This same situation occurred when I tried to set it up on my personal laptop (Win7 , 64 bit) as well. Setup couldn’t detect the network printer, even after searching for the network ip address.
Since the printer is connected to the network (router) via an Ethernet cable, I don’t have the wifi radio turned on in the printer. This shouldn’t make any difference.
I’ve searched the forums and haven’t seen anything that is like my issue.
I don’t what else to do. Hopefully someone will give me some advice on what to do next.

Download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju...
What does it say?
If the network has Wireless Isolation turned on it will prevent wired devices from seeing wireless devices. Do you have access to the router?
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I am employed by HP

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Message Edited by VARocketry on 01-09-2009 11:54 AM

Hmmm ... this is interesting. In review:
You can print intermittently from your XP SP3 box to the OJP L7680.
Disabling the SW firewall (Norton/Symantec, Zonealarm, McAfee, etc) on the SP3 PC doesn't help.
Other computers on your network have no problems printing to the OJP L7680.
You are running a wired (Ethernet) network.
Did I get this right? I'd like to ask a few more questions:
What are the other types of computers on your network and what firewall do they run?
The next time your XP SP3 computer has trouble printing to the OJP L7680, try to access the printer's internal web page.
What are the IP addresses of the other devices on your network? By chance, is there a duplicate address on your network?
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Click "Start" button --> Printers and Faxes.
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Click "Next" button.
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Click "Next" button.
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Regards / Jim B / Wireless Enthusiasts
( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
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- Source
Please respond to this post with the result of your troubleshooting. Good luck!
X-23
I work on behalf of HP
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