Several times over the last few days while on safari my iPad spontaneously shuts off screen goes dark then goes to home screen what's going on and how do I fix it when I look at settings diagnostics it says that there is low memory ?
Safari crashes several times while on pinterest, screen goes black then goes to home screen when I start safari again it keeps doing the same thing. I checked the diagnostics page and there are several references stating low memory yet when I check the memory on the iPad there is plenty of memory help please
The memory that is low is the processor memory, not the overall storage space. Next time, before you go to that site, double tap the home button to see the task bar. You will see the list of apps siting in the recently used list. Most of them are not doing anything, but some of them are using up memory. Touch and hold any one of them until they jiggle, then close them all off by touching the minus sign.
Do that every so often to help the pad use it's memory wisely.
Some apps, and browser pages use a lot of memory, and do not give it back easily, causing what sis happening to you.
You can also get a similar result by rebooting. Press and hold the home and sleep buttons until the apple logo appears, ignore the red slider.
Similar Messages
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I downloaded a movie on my apple tv and now when I try to watch it tells me there is an error and to try later. I have tried several times over the last 5 days and nothing changes. Any help please?
What is your current connection via speedtest.net
Make sure DNS is set to auto (settings - general - network)
If on wifi try ethernet -
Updated firefox SEVERAL times in the last few months and even though everything goes ok with the installation, it never upgrades! I get notices on my college website as well as other that I have an incompatible version and have to upgrade, BUT OT NEVER WORKS!!!
In the "More system details..." for your post, it shows an ancient version:
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.17) Gecko/2009122116 '''Firefox/3.0.17''' (.NET CLR 3.5.30729) FBSMTWB
It could have something to do with that acronym at the end, which I think is associated with one of your add-ons.
To see your true current version, you can check Help > About Firefox.
If your true current version is 6.0.2 (today's version), then you may need to clear a setting using the about:config preference editor. Here's how:
(1) Type or paste '''about:config''' into the location bar and press Enter. Click the button promising to be careful if it appears.
(2) Type '''agent''' into the filter box and wait for the list to be filtered.
(3) Right-click '''general.useragent.override''' and choose Reset to return that preference to its default value.
Any luck? -
>> Duplicate post removed to comply with the Verizon Wireless Terms of Service Please see Bill Over-Payment <<
Message was edited by: Verizon ModeratorSee my reply to the other identical post you made on this issue.
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The events of the last month, with the photographs have suddenly disappeared from the iPhoto Library. I have opened these successfully several times during the last few weeks, but on opening them yesterday they weren't there any longer. No idea how this could have happened! Is it possible to retrieve ???
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
Over the last few days, I cannot load the updates for my iPs apps or download any books via iTunes as it will not allow me to connect to the iTunes store.
Hi susieq2014,
When troubleshooting iTunes Store connection issues, the following articles provide the best information:
First, try signing out of your account in Settings > iTunes & App Store. Once signed out, go ahead and sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
If the above did not resolve your issue, refer to the following:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
- Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
- Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
- Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
- Make sure that you have an active Internet connection. You can check the user guidefor your device for help with connecting to the Internet.
- Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
- Try resetting (turning off and then on again) your Wi-Fi router.
- If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks,
Matt M. -
Over the last few days I haven't been able to download any app. can any one help me, please ? thank you.
Andrea...
You posted in the "Using Mac App Store" forum but your profile indicates you are using an iPad so that's what I'll try helping you with.
On the iPad tap Settings > General > Reset > Reset Network Settings
Then restart the iPad. Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
If you still can't download apps, the problem may be your Wi-Fi connection > iOS: Troubleshooting Wi-Fi networks and connections -
Lately my time machine backups have been failing because "...the sparsebundle is already in use." What does this mean, and how can I fix it?
What does this mean
It means that there are bugs in the Time Machine software
how can I fix it?
A rather complex procedure....
Pull the power cord from the back of the Time Capsule
Count to ten
Plug the power cord back into the the back of the Time Capsule -
Pages on my iPad3 has become very slow to open documents after upgrading to ios7.
I posted on here about this a few weeks back and someone suggested force-closing Pages -- and that does indeed enable me to open things -- but I have had to force-close many times in the last 24 hours, which is worrying. Are there any other suggestions?
I am sometimes also finding that, when I have been writing something and then click on "documents" the screen goes blank, there is a wait of around a minute and then the same document is re-displayed, before clicking "documents" again lets me look at other documents -- which is a pain if I am trying to move between documents repeatedly. Again, words of wisdom on this would be great.
Pages under iOS6 opened quickly, and there was an immediate loss of performance when I upgraded. I am finding this very frustrating because I don't feel that the new Pages has added to the facilities I was using, but a slowness to open documents is frustrating.
Thanks
MarkPages on my iPad3 has become very slow to open documents after upgrading to ios7.
I posted on here about this a few weeks back and someone suggested force-closing Pages -- and that does indeed enable me to open things -- but I have had to force-close many times in the last 24 hours, which is worrying. Are there any other suggestions?
I am sometimes also finding that, when I have been writing something and then click on "documents" the screen goes blank, there is a wait of around a minute and then the same document is re-displayed, before clicking "documents" again lets me look at other documents -- which is a pain if I am trying to move between documents repeatedly. Again, words of wisdom on this would be great.
Pages under iOS6 opened quickly, and there was an immediate loss of performance when I upgraded. I am finding this very frustrating because I don't feel that the new Pages has added to the facilities I was using, but a slowness to open documents is frustrating.
Thanks
Mark -
TS3367 has any one out there had any issues using FaceTime over the last few days?
I have been trying to call my wife through facetime for a few days now and am unable to get through. Before then, I have never had an issue. Anyone else out there haveing trouble?
Apple has released a document which is reported to address the FaceTime issue.
http://support.apple.com/kb/TS5419 -
Over the last few days viewing Apple Support Communities with Safari has problems
Each day at times when you try to move from a top level category in Apple Support Communities to the next level down (Example: iPhone>Using iPhone) that link is broken and a blank page appears. If I move to Chrome the same linkage works. I looked an could not find an appropriate place within the Apple Support Communities to raise this issue. I Guess Safari as as good a place as any in that the issue appears to be regularly related to the Community and Safari.
Hi ..
Might be a cookies, cache, or extensions, issue ..
From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click: Remove All Website Data
Then delete the cache.
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following
~/Library/Caches/com.apple.Safari/Cache.db
Click Go then move the Cache.db file to the Trash.
Quit and relaunch Safari to test.
If that doesn't help, troubleshoot Safari extensions.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall. -
Interval Since Last Panic Report: 101423 sec
Panics Since Last Report: 18
Anonymous UUID: 3346C8AF-8D87-4B8F-BDC5-635DA73F2037
Tue Nov 27 21:17:50 2012
panic(cpu 3 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f817081f1, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x00000000000000e0, CR3: 0x0000000000100000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff806a84f000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff8078c9bb60, RBP: 0xffffff8078c9bb70, RSI: 0x0000000000000000, RDI: 0xffffff806a84f000
R8: 0x000000000000001f, R9: 0xffffffffffffff00, R10: 0xffffffffffffffdf, R11: 0xffffff80002dad00
R12: 0xffffff806a84f000, R13: 0x0000000000000000, R14: 0xffffff806a84f000, R15: 0xffffff8078c9bbc0
RFL: 0x0000000000010282, RIP: 0xffffff7f817081f1, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x00000000000000e0, Error code: 0x0000000000000002, Faulting CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff8078c9b810 : 0xffffff8000220792
0xffffff8078c9b890 : 0xffffff80002c4794
0xffffff8078c9ba40 : 0xffffff80002da55d
0xffffff8078c9ba60 : 0xffffff7f817081f1
0xffffff8078c9bb70 : 0xffffff7f81709413
0xffffff8078c9bbb0 : 0xffffff7f816f8e31
0xffffff8078c9bca0 : 0xffffff7f81715c05
0xffffff8078c9bce0 : 0xffffff7f816f7257
0xffffff8078c9bd10 : 0xffffff7f80cd1832
0xffffff8078c9bd50 : 0xffffff7f8177f4f0
0xffffff8078c9bda0 : 0xffffff7f81781692
0xffffff8078c9bde0 : 0xffffff7f817817c4
0xffffff8078c9be20 : 0xffffff7f80cd54c5
0xffffff8078c9be60 : 0xffffff7f80cd5628
0xffffff8078c9be90 : 0xffffff7f80cd8fd7
0xffffff8078c9bef0 : 0xffffff800063d4d6
0xffffff8078c9bf30 : 0xffffff800063c250
0xffffff8078c9bf70 : 0xffffff800063c0f4
0xffffff8078c9bfb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80cc6000->0xffffff7f80cfefff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80889000
com.apple.driver.AppleIntelFramebufferCapri(7.3.2)[5D02E509-F60D-3312-9C3C-AF47 D6622C85]@0xffffff7f81774000->0xffffff7f817d1fff
dependency: com.apple.iokit.IOACPIFamily(1.4)[A87503EC-9C34-3613-9A86-7296B23BC344]@0xfffff f7f807d4000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80889000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80cc6000
com.apple.driver.AppleIntelHD4000Graphics(7.3.2)[AD64F3E5-2838-3046-A9EA-1CB6C9 769436]@0xffffff7f816f4000->0xffffff7f8175afff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80889000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f80cff000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80cc6000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11G63b
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 3937462954020
last loaded kext at 1488675669810: com.apple.filesystems.smbfs 1.7.2 (addr 0xffffff7f80795000, size 241664)
last unloaded kext at 245723631723: com.apple.driver.CoreStorageFsck 182.13 (addr 0xffffff7f81274000, size 77824)
loaded kexts:
com.parallels.kext.prl_vnic 7.0 15106.786747
com.parallels.kext.prl_netbridge 7.0 15106.786747
com.parallels.kext.prl_hid_hook 7.0 15106.786747
com.parallels.kext.prl_hypervisor 7.0 15106.786747
com.parallels.kext.prl_usb_connect 7.0 15106.786747
com.apple.filesystems.smbfs 1.7.2
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.X86PlatformShim 5.0.0d8
com.apple.driver.AGPM 100.12.75
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleIntelHD4000Graphics 7.3.2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleIntelFramebufferCapri 7.3.2
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.AppleIRController 312
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleSDXC 1.2.2
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleUSBXHCI 1.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.X86PlatformPlugin 5.1.1d6
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.kext.triggers 1.0
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.driver.CoreStorage 182.13
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.8
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f38
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238432D50422020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 6
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 4
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0x14100000 / 1Uninstall Parallels using the uninstaller that came with Parallels. Remove all third-party peripherals. Then restart the computer.
-
( message deleted )
Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.
*Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
*http://kb.mozillazine.org/Website_colors_are_wrong
*http://kb.mozillazine.org/Websites_look_wrong -
I have been using my .mac email address for many years without any problem. Suddenly the emails are coming in sporadically or not at all. I know this because they are all coming in on my phone and laptop. My gmail account seems unaffected with emails coming in fine. Any ideas? Thanks
MarianBack up all data. Rebuild the mailbox.
-
Blob Storage seem a little slow over the last few days?
I have monitoring software front end and backend and both are showing slower than normal activity. Same occurred leading up to mass outage.
Azure storage is showing higher than normal latency for storage requests. Anyone else noticing this.
I'm also noticing it on some queries that I do which I know run in seconds and are taking longer than normal and yes nothing else is making them run slow.
Exact same thing occurred running up to the mass outage. Are Azure updating or heading towards another outage?
DamianHello DamoLucid,
1. Which region do you have your storage (blobs) deployed in?
As far as the dashboard information goes, there is no degradation or interruption in the storage services. You can refer to this link that will give you information on it:
http://azure.microsoft.com/en-us/status/#current
Since you are facing a performance degradation, I suggest that you enable monitoring onto your storage account and let us know the results.
You can refer to this link that will give you information on 'How To Monitor a Storage Account':
http://azure.microsoft.com/en-us/documentation/articles/storage-monitor-storage-account/
You can also refer to this link that will give you information on 'Microsoft Azure Storage Performance and Scalability Checklist':
http://azure.microsoft.com/en-us/documentation/articles/storage-performance-checklist/
Thanks,
Syed Irfan Hussain
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