Severe audio sync issues with DVR and RAI(Italian) channel.

Having severe audio sync issues with the Motorola QIP6416-2 while
watching RAI(Italian) channel. The audio is about 2 seconds behind
the video. This is the only channel it seems to happen with.
I just switched from Cablevision about a week ago and never had a
sync issue with their DVR with the same RAI channel or any channel.
I've tried changing hdmi cables with no success and I also went to
component video cables but the problem remains. Resetting the
box helps but within 15 minutes the sync issues return. Also,
a channel change and back helps briefly,
The only new piece of equipment in the mix is the Motorola DVR,
nothing else has changed. The DVR is connected directly to my
tv.
Any help is greatly appreciated.
Mike

Being a foreign channel, there may be something screwy with the framerate (PAL conversion?). I don't personally subscribe to any foreign languages channels and I doubt too many on this forum do either, so you may have trouble finding someone to replicate the problem on their end here.

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>If not, is this being worked on?
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Regards Jake Gardner If you found this post helpful, please give it a helpful vote. If it answered your question, remember to mark it as an Answer.

Hi,
Do you mean other machines that configured with the same email account don't have the issue?
Have you ever tried to manually download the Offline Address Book? On the ribbon, go to SEND/RECEIVE tab>Send/Receive Groups>Download Address Book...
If issue persists, please first check that the Background Intelligence Transfer Service (BITS) service is running:
Go to Control Panel\All Control Panel Items\Administrative Tools, and then click "Services".
In the list of services, click "Background Intelligence Transfer Service", and then make sure that the status of this service is set to "Started".
Outlook uses BITS to connect to the URL that's provided by the Autodiscover service. (Outlook use Autodiscover service to automatically configure themselves for access to Exchange server.)
Hope this helps.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Severe audio sync issues with DVR and RAI(Italian) channel.

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