SFC and System Restore errors on Surface Pro 3 running Win 8.1

  Yesterday evening, my boss sent me an email complaining about problems mapping network drives (Server 2008r2) and connecting to the office LAN after setting up offline files. He tried troubleshooting to no avail. I suggested SFC.exe and/or a systems
restore. However neither one worked.
 System restore failed to extract file C:\Users\...\local\Packages\microsoft.windowscommunicationsapps_8v from the restore point.
  Unspecified error (0x8007045b)
 SFC.exe /scannow does report that it found errors, but could not fix them.  I have a CBS.log file that I could post somewhere...
 All this on a Surface Pro 3 running Windows 8.1
James A. Helfer | COMPUTER SYSTEMS ADMINISTRATOR WTW ARCHITECTS | PITTSBURGH PA

Stumped here. System restore reports same
C:\Users\...\local\Packages\microsoft.windowscommunicationsapps_8v from the restore point.
  Unspecified error (0x8007045b)
SFC 3x squeaky clean
DISM /Online /Cleanup-Image /RestoreHealth  reported success. Still same issue - unable to do any system restore from any restore point.
(trying to restore because suddenly Miracast went off to a parallel universe on my SP3..)
--I've run SFC and DISM multiple times. Neither find any errors. I'm stumped--
and Volume Shadow Copy Service is running...
-- Barb Bowman

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