SharePoint 2013 cannot view PDF documents in mobile browser with office web apps

Hi,
I'm receiving the following error when viewing SharePoint 2013 PDF documents in a mobile browser after clicking on the filename:
"Viewing of .pdf files has been disabled in Microsoft Word Mobile Viewer. Please get in touch with your helpdesk."
My Question
Is viewing PDF documents in mobile browsers with Office Web Apps SP1 actually supported?  If so, how can I enable it?  I've already have pdf viewing working in non-mobile browsers. Word documents open just fine on mobile browsers too.
I'm getting conflicting answers for pdf mobile viewing support from various sources:
You've got Microsoft toting that they've added in PDF viewing on any device for Office Web Apps
http://blogs.office.com/2013/07/03/pdfs-in-the-word-web-app/
A MS support person saying saying it is not supported
http://blogs.technet.com/b/office_web_apps_server_2013_support_blog/archive/2013/12/31/enabling-pdf-previews-in-document-libraries-with-office-web-apps-2013-in-sharepoint-2013-open-link-does-not-work-from-preview.aspx
Another person implying that it should work because you can disable pdf browsing for mobile browsers only
http://blogs.technet.com/b/office_resource_kit/archive/2013/07/24/control-whether-pdfs-open-in-word-web-app-or-the-default-pdf-reader.aspx
What I've tried
When I started looking into this there was a mobile WOPI entry:
Application     : WordPdf
Extension       : PDF
ProgId          :
Action          : mobileView
IsDefaultAction : False
ServerName      : 20SP8
WopiZone        : internal-http
I tried experimenting with tweaking this binding by changing the DefaultAction to true, and even removing it altogether via:
Get-SPWopiBinding -Action "MobileView" -Application "WordPDF" | Remove-SPWopiBinding -Confirm:$false
But I still get the same message.
I removed all the WordPdf bindings and re-added them via:
New-SPWOPIBinding –ServerName "<myserver>" –Application "WordPDF" -AllowHTTP
No dice.  In fact the mobileview binding doesn't even come back... but I guess that is a different issue altogether.
Version
SharePoint 2013 (SP1)
Office Web Apps Server (SP1)
Farm Setup
Internal facing only
2 front end servers, 1 app server, 1 office web apps server

I think the PDF support, if it exists, in only in Office 365. Always remember that the Office 365 and on premises versions will never be in sync. On premise is updated using periodic service packs and Office 365 has continuous updates. (I've heard every
10 days.)
In my Office 365 / IE 10 tests, the PDFs open in the browser's default PDF viewer, in my case FoxIt Reader. So I can't prove one way or the other about support in Office Web Apps.
Mike Smith TechTrainingNotes.blogspot.com

Similar Messages

  • Open links to documents with Office Web Apps

    Hi,
    I am trying to configure SharePoint 2013 and Office Web Apps Server 2013 in a Multi Tenant environment for a client that has specific requirements when it comes to document handling.
    They have a number of document libraries where the majority of their user base will only be able to view the documents it contains using the Office Web Apps Viewer and not be able to download it or access it using the local client (Their SharePoint Group
    membership has View Only Permission on the Site).  We see exactly this behaviour when the documents are accessed from within the Document Library App or associated Web Part but not if the documents are linked to from elsewhere within the Site, e.g. The
    library in question is being used to store newsletters and they want to be able to insert links to the latest newsletter in an Announcement or Newsfeed item. As it stands these links present the user with an access request page or with Read permissions on
    their SharePoint Group a browser download dialog.
    My initial searches have so far brought up a suggestion to
    doing the reverse in search which might be promising and updating workflows to modify the url provided in an email to the appropriate wopi url which in my mind suggests a user manual.  Something that would work automatically on at least the
    Site, better Site Collection or ideally Site Subscription level is what I am looking for as our clients users are far from technically minded and a lookup table of file extensions and how to construct the url is out of the question.
    Thanks in advance for any help or advice provided.
    Matt

    Hi,
    I am trying to configure SharePoint 2013 and Office Web Apps Server 2013 in a Multi Tenant environment for a client that has specific requirements when it comes to document handling.
    They have a number of document libraries where the majority of their user base will only be able to view the documents it contains using the Office Web Apps Viewer and not be able to download it or access it using the local client (Their SharePoint Group
    membership has View Only Permission on the Site).  We see exactly this behaviour when the documents are accessed from within the Document Library App or associated Web Part but not if the documents are linked to from elsewhere within the Site, e.g. The
    library in question is being used to store newsletters and they want to be able to insert links to the latest newsletter in an Announcement or Newsfeed item. As it stands these links present the user with an access request page or with Read permissions on
    their SharePoint Group a browser download dialog.
    My initial searches have so far brought up a suggestion to
    doing the reverse in search which might be promising and updating workflows to modify the url provided in an email to the appropriate wopi url which in my mind suggests a user manual.  Something that would work automatically on at least the
    Site, better Site Collection or ideally Site Subscription level is what I am looking for as our clients users are far from technically minded and a lookup table of file extensions and how to construct the url is out of the question.
    Thanks in advance for any help or advice provided.
    Matt

  • Presently using iMac: OS X 10.9.4 (13E28)  1. Open website; click drop-down and this appears:  Before viewing PDF documents in this browser you must launch Adobe reader and accept the end-user license agreement, then quit and relaunch the browser.  2. Usi

    Presently using iMac: OS X 10.9.4 (13E28)
    1. Open website; click drop-down and this appears:
    Before viewing PDF documents in this browser you must launch Adobe reader and accept the end-user license agreement, then quit and relaunch the browser.
    2. Using an iMac, open founder and click downloads
    3. Click AdbeRdr1013_en_US-1.dmg         Apr. 4 2012, 7:11 AM 73 MB Disk Image  Feb 27, 2013, 10:00 AM
    4. Screen indicates it is opening Adobe reader X installer.package
    5. Click this icon
    6. Open Adobe installer; double-click install Adobe reader; putting password to access; click next; Note: Application is already installed; click finish.
    Screen indicates: thank you and enjoy Adobe reader. Click Return to Prior Website. Click install now: total size 99.1 MB
    Initializing arises with the following information: to proceed, open your download folder and locate the Adobe reader installer file, named Adobe reader installer [ XXX].dmg
    It takes me back to steps that have already taken of locating down load file double-click to mount the disk image; double-click install Adobe reader; agreed by clicking open; entering name and password and clicking okay.
    Did this several times with no success.
      11.       www.forums.adobe.com

    Sorry if I failed to mention, I have done this as well.

  • I am getting this response when I am trying to open a file: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser."  What do I do?

    I am getting this response when I am trying to open a file: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.”  What do I do?  I have opened this up in the past without a problem. 

    Back up all data.
    If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
    Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard (command-C):
    /Library/Internet Plug-ins
    In the Finder, select
    Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
    From the folder that opens, remove any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • I was ALWAYS able to open Adobe Reader items on my IMAC but just recently it is giving me a message stating "Before Viewing PDF documents in this browser you must launch Adobe Reader and Accept the End User License Agreement, then quit and relaunch the br

    I was ALWAYS able to open Adobe Reader items on my IMAC but just recently it is giving me a message stating "Before Viewing PDF documents in this browser you must launch Adobe Reader and Accept the End User License Agreement, then quit and relaunch the browser. When I download Adobe Reader for MAC it does not give me an option to except and Agreement I am using OS 10.9 HELP ASAP!!

    lindsey k wrote:
    Before Viewing PDF documents in this browser you must launch Adobe Reader and Accept the End User License Agreement, then quit and relaunch the browser.
    And... did you do what the message tells you?
    lindsey k wrote:
    When I download Adobe Reader for MAC it does not give me an option to except and Agreement
    Nothing to do with the download; you need to open Adobe Reader once after the install is complete, and accept the EULA.

  • Open Documents with Office Web App - SharePoint 2013

    We have configured Office Web App for our SharePoint 2013 Farm and in Site settings, Site Collection Features,  have disabled "Open Documents in Client Applications by Default" . Out of 15 sites, all documents in 13 sites open in Office
    Web App. One of the 2 sites where the document still open using Client Application is a Wiki site.
    Advanced propertied for the libraries settings has been set to "Use the server default (Open in the browser)". Anything else to check to open documents in Office Web App?
    Thanks
    MP

    Hi,              
    As I understand, you encountered the issue when you want to open documents with Office Web App.
    Check things below:
    1. In the library setting->advanced setting, you can choose the open in the browser to see if the same situation will occur.
    2. Check if you have not enable the Open Documents in Client Applications by Default feature.
    If you choose Activate to enable the Open in Client feature (documents will open in the client application), or
    Deactivate to disable the Open in Client feature (documents will open in the browser).
    You can go to Site setting->site collection administration->site collection feature->Open
    Documents in Client Applications by Default to set the feature.
    The article below is about how to set the default open behavior for browser-enabled documents.
    https://technet.microsoft.com/en-us/library/ee837425(v=office.15).aspx
    The article below is about how to configure office web apps for SharePoint 2013.
    Configure Office Web Apps for SharePoint 2013
    Best regards
    Sara Fan
    TechNet Community Support

  • I keep getting this message: "Before viewing PDF documents in this browser you must launch Adobe Rea

    I keep getting this message after the download: "Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser."
    I am not getting anything about accepting the EULA.  GRRR!!  Please help!!!  I need to use this program.!!!
    I don't understand how to do this.??

    Mac HD/Applications
    Double click the Adobe Reader App
    Accept the agreement
    Relaunch Safari

  • Before viewing PDF documents in this browser you must first launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.

    Using Google Chrome, when attempting to open a PDF document, the following message appears:
    Before viewing PDF documents in this browser you must first launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.
    On my Mac, there is no way to just open Adobe Reader and accept the ELUA.

    Hi Wade Perkins,
    Please refer cant view pdf in browser.
    Thanks.

  • Getting error: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser..  I just purchased the Adobe Acrobat Pro today on may MAC.

    Getting error:  Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.  I just purchased and installed Adobe acrobat pro for the Mac today.

    Hi Tbeirne,
    If you just want to save a pdf opened in Safari to your machine use the save as option from within the Reader plugin window. Just click on any of the buttons highlighted in below screenshots to Save a pdf at any location on your machine.
    or
    To summarize the issue, if you had opened an Internet PDF in a browser plug-in, you must use the save feature in the plug-in, not the Safari File > PDF Export, or File > Save As...
    Please let us know if this solution works for you and you are able to save and view PDFs files locally.
    Regards,
    Shashi

  • Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.

    Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.
    I have tried to relaunch adobe but still keep getting same message. I can however download file and then open it with preview but would like to get this sorted!!

    Back up all data.
    If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
    Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard (command-C):
    /Library/Internet Plug-ins
    In the Finder, select
    Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
    From the folder that opens, remove any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • I did download the new version of adobe but a massage showed all the time (Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser)

    i did download the new version of adobe but a massage showed all the time (Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser)

    You downloaded Adobe... what? Adobe has tons of applications.
    Which Adobe product did you download?
    Clinton

  • Sharepoint 2013 list view quick edit does not work with out remote API permissions

    sharepoint 2013 list view quick edit does not work with out remote API permissions.
    When I give Use Remote Interfaces  -  Use SOAP, Web DAV, the Client Object Model or SharePoint Designer interfaces to access the Web site it works which is not an ideal situation..
    MCTS Sharepoint 2010, MCAD dotnet, MCPDEA, SharePoint Lead

    This is true. If you use Fiddler to watch the requests from the list view quick edit you can see CSOM calls. For example when changing a value in a cell, when you tab out you will see the SetFieldValue and Update method calls on the list item.
    Blog | SharePoint Field Notes Dev Tools |
    SPFastDeploy | SPRemoteAPIExplorer

  • Is there any solution for convert document spreadsheet presentation to images with Office Web Apps?

    Hi there!
    Is there any solutions for convert document spreadsheet presentation to images with Office Web Apps?

    Hi,
    As far as I know, there is no build-in feature that convert Office file to image format in Office web app yet.
    I'll collect the information, and submit it with internal ways. Then, we could also submit the feedback here:
    http://office.microsoft.com/suggestions.aspx
    Regards,
    George Zhao
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Cannot view pdfs in Firefox. - Browser doesn't recognize them as pdfs

    I cannot view pdfs in Firefox. I checked the Applications section of FIrefox preferences and instead of saying "Adobe Acrobat PDF document"- it says "Adobe Acrobat FDF document. I am guessing that the browser does not recognize pdfs because the content type is incorrect.
    I am using a Mac running OSX 10.8.2 and Firefox 17.0, however I have had this problem for several months and several earlier versions of Firefox as well. Please fix this issue. According to the help center forums, I am not alone with this issue.

    Thank you for your help. What I ended up having to do was to change the Action next to Adobe Acrobat FDF document to "Use Preview". Then again under the Preview.app Document under Content Type, I had to change that to Use Preview as well. It is now working. However, Firefox (Mozilla) needs to change the word FDF to PDF in their preferences file.

  • Exchange 2013 OWA published through TMG: Unable to preview documents with Office Web App server

    We configured our Exchange 2013 servers to use Office Web App for document previews on OWA. Everything works fine internally, and externally also when we access OWA directly. But when from an outside network we open a OWA session through TMG and try to preview
    a document, we get the error "Sorry we cannot open this document, an error occured . . ."
    Did anyone experience such an issue ?
    Thanks,
    Antonio

    Hello,
    Since directing accessing OWA from CAS is fine and the issue only occur when involving TMG, I think the issue is more related to TMG settings. Please find more efficient support
    via our TMG forum:
    http://social.technet.microsoft.com/Forums/en-US/Forefrontedgegeneral/threads
    Thanks,
    If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Simon Wu
    TechNet Community Support

Maybe you are looking for