Shockwave player v12 on mac has stopped Director player from working. Why?
Hello. I'm a very longstanding Adobe user, but a complete newcomer to the forum.
My problem? We have a suite of e-learning courses which are built in Flash, but which use a Director player (11.5) to launch them from CD-Rom. The new release of shockwave player (version 12) has stopped our courses working on a mac. We tried rebuilding the player file with Director 12, but this didn't resolve the problem. Can anyone help? Thanks.
Hi
We are in the same case. Since 1999, we have also built an e-learning suite on CD with Director 5 to 11.5 for Mac and Windows. And now, we have some problems with Shockwave 12 on OSx 10.7.
On Windows 8, there was already an error with shokwave: " L'ordinal 1265 est introuvable dans la bibliothèque de liaisons dynamique IML32.dll "
. It was enough to delete two files: « IML32.DLL » et « DIRAPI.DLL ». See on Adobe site :
http://www.macromedia.com/fr/support/director/ts/documents/sw10_restart.htm
Per haps, its the same case. We look for a solution...
Best regards
Jean-Luc
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I have repeatedly removed it, re-installed, you name it. It's not working.
Here's my information:
Browser: Mozilla Firefox (20.0.1)
Player: Adobe Flash Player 11 (11.7.700.169)
System: Windows 7, Vista Home Edition with Service Pack 1
Computer: eMachine T525, AMD Athlon BE-2350 Processor, NVIDIA GeForce 3100, 320 GB hard drive
I have read other people having this issue, and reviewed the information given. 1 Adobe reply to the same issue as mine to a different person was:
1. Chris Campbell,
May 7, 2013 6:52 PM in reply to miamiman55
Report
To help troubleshoot we'll need the following system information:
Browser
Exact Flash Player version
Steps to reproduce the problem
When reporting issues with video or audio, it's also helpful to get your system hardware and driver details. Instructions for finding this information can be found here:
Windows
Mac
Finally, sometimes video and audio problems are caused at a lower level and not directly related to Flash Player. I recommend trying both of the links below to see how they perform. If the problem exists with both, then Flash Player is most likely not the culprit as the HTML5 video link does not use Flash Player when playing. You can verify the use of HTML5 by right clicking the HTML5 video and looking for the words "About HTML5" at the bottom of the context menu.
HTML5 video
Non-HTML5 video
I did the test at the bottom of this person's reply to test if I was having an issue with the HTML5 or not. Both the 'HTML5 video' and 'Non-HTML5 video' ran perfectly fine for me.
Please help! I'm losing my mind with this program! I've been having to deal with this for months now, and am getting really annoyed, and frustrated, especially since my calm down and chilling time after work, kids, and family is my playing WoW, and I can't even do that!I think you are hitting a known bug in 11.7.700.169
Either install an earlier version from http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html
or wait until the new version is released later this week. -
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Where's Adobe's prompt help?
If it helps, here's the oringal message I posted:
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Anytime I open any program that uses the flashplayer, I get the pop up window of "Adobe Flash Player 11.7 r700 has stopped working", and then it force closes.
I have repeatedly removed it, re-installed, you name it. It's not working.
Here's my information:
Browser: Mozilla Firefox (20.0.1)
Player: Adobe Flash Player 11 (11.7.700.169)
System: Windows 7, Vista Home Edition with Service Pack 1
Computer: eMachine T525, AMD Athlon BE-2350 Processor, NVIDIA GeForce 3100, 320 GB hard drive
I have read other people having this issue, and reviewed the information given. 1 Adobe reply to the same issue as mine to a different person was:
1. Chris Campbell,
May 7, 2013 6:52 PM in reply to miamiman55
Report
To help troubleshoot we'll need the following system information:
Browser
Exact Flash Player version
Steps to reproduce the problem
When reporting issues with video or audio, it's also helpful to get your system hardware and driver details. Instructions for finding this information can be found here:
Windows
Mac
Finally, sometimes video and audio problems are caused at a lower level and not directly related to Flash Player. I recommend trying both of the links below to see how they perform. If the problem exists with both, then Flash Player is most likely not the culprit as the HTML5 video link does not use Flash Player when playing. You can verify the use of HTML5 by right clicking the HTML5 video and looking for the words "About HTML5" at the bottom of the context menu.
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Non-HTML5 video
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Report ID Date Submitted
bp-74a2105f-95b2-44c6-a3ce-6080a2130922 9/22/2013 6:30 PM
2b1418a2-9130-41b8-ad45-7b0c7c5799fa 9/22/2013 6:28 PM
3f669215-e63b-4a80-b926-a7af6caadff3 9/22/2013 6:28 PM
d1260e01-29ff-4b9e-8d84-f46347854883 9/22/2013 6:28 PM
ee94ddb7-c130-4be5-826a-27864fd9dc5f 9/22/2013 6:28 PM
0e439cc8-7726-45b1-9592-0e0f60813487 9/22/2013 6:27 PM
e0f26c40-3a64-4144-830e-2e426b69d0ae 9/21/2013 10:58 AM
50260dbf-fff7-4518-a913-cae470b35275 9/21/2013 10:06 AM
3abb5866-549c-4914-875a-ea8002ebdf9a 9/21/2013 9:17 AM
4631361e-586e-40b2-be27-6ee0f285c6ba 9/21/2013 9:17 AM
ac1ab223-72c6-4a70-83f0-9605176692fb 9/21/2013 9:16 AM
e10631f5-73f2-4abc-8e1d-f2435485692f 9/21/2013 8:55 AM
c2170bae-9fcf-40b3-9bc3-fd50f30435c8 9/21/2013 8:55 AM
a4b84ae5-df28-4b04-890a-385063f4d64f 9/21/2013 8:55 AM
d259a5fb-816f-450d-8e69-5609dbb3cfd9 9/21/2013 8:55 AM
5533b8b3-c142-4f6c-a03d-c946fb8f8e7b 9/21/2013 8:55 AM
9f2d0ec1-8ca2-4aff-ab9c-fb9ad7c4fc89 9/21/2013 8:55 AM
53359919-dcae-48fe-acdd-108b77902995 9/21/2013 8:55 AM
0b9d01c2-5e18-49d3-a60d-f1aea2b2c5c5 9/21/2013 8:54 AM
5bcbe7f2-a84a-44c7-9a92-ae690867cbf5 9/21/2013 8:54 AM
d1ff341e-1a09-47fa-8163-3e38305900a3 9/21/2013 8:54 AM
02ed03f0-fc38-407a-a6a4-dee9760bd6c1 9/21/2013 8:51 AM
bf5bf7b3-6b32-40d0-beff-5073a778c1cb 9/21/2013 8:51 AM
4c05ed25-2b7a-4629-baa7-ae53492a0615 9/21/2013 8:50 AM
308d29da-4ee2-4c64-9c2e-0c7e1b3cce4a 9/21/2013 6:34 AM
0c88a307-5188-4552-ad0d-f8e43b92d5be 9/20/2013 8:21 PM
970d729c-3983-4e54-84dd-5b7480cdc98a 9/20/2013 8:06 PM
99249e90-50aa-49a1-90ce-3e265be8f12d 9/20/2013 8:06 PM
01e6da16-62a2-4831-8a4d-dfbdab902960 9/20/2013 8:06 PM
00915b0d-a2d3-4064-bc71-bb057d3ccd07 9/20/2013 8:05 PM
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94ec2c84-9682-4c2e-8e65-8a6c543f641f 9/20/2013 8:05 PM
cf49a900-8d4f-42e7-857b-1b0ed3e6fb63 9/20/2013 8:05 PM
096985f6-3891-4e07-9a76-8f83fbe2ae4c 9/20/2013 8:05 PM
b304ef41-5f12-49a1-890f-39d4cd9c395c 9/20/2013 8:05 PM
bcd20f7c-7758-4351-9684-ce83b0db7b54 9/20/2013 8:05 PM
d951b817-2929-4c34-b4d7-86b3dadb9e00 9/20/2013 8:05 PM
42005efc-e6b7-4bf1-8138-78590476b211 9/20/2013 8:05 PM
f37bb2f3-e2a3-42cf-b3c6-86ca850a3445 9/20/2013 8:05 PM
58a02f80-c572-49f8-b023-40cda308f061 9/20/2013 8:05 PM
1d0f1c10-5d04-4eea-8cc9-e6880398ba33 9/20/2013 8:04 PM
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0efe83bc-3b51-4277-b3c4-52681353991e 9/20/2013 8:00 PM
f30ccb64-d30f-4008-b2bf-c5a05892a2bb 9/20/2013 8:00 PM
78d2cf02-c6be-491f-b635-3351564e9e87 9/20/2013 8:00 PM
59b8f856-0871-444b-951a-259ecdeb7a55 9/20/2013 7:46 PM
5a55368b-c4b0-4749-a525-9e3b0e0b5c77 9/20/2013 7:46 PM
9908020e-8ffd-4cda-9f08-00504f1a92f1 9/20/2013 7:45 PM
39188099-14a1-4b92-8f1f-9b91c6f327ce 9/20/2013 7:44 PM
5947da0f-1ca1-42c4-aefd-ff694106a1fb 9/20/2013 7:00 PM
149bf847-49cc-4e20-9f13-c05b70254831 9/20/2013 7:00 PM
2779f49e-e661-4aa9-a9f8-f55dedd14636 9/20/2013 6:56 PM
d47ae06f-e16c-4ec8-a89b-09789459be03 9/20/2013 6:56 PM
c96831d5-873b-4919-92bb-4f5db245fed6 9/20/2013 6:56 PM
7883324a-9b42-47c1-9395-6e4055dcef47 9/20/2013 6:56 PM
d4884978-96b5-45c1-bdef-f51b433dd831 9/20/2013 6:53 PM
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c7c8c35b-e979-4f3b-a098-9be3500adf47 9/20/2013 6:53 PM
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7ffde588-6ae9-4b3f-8c76-4993755423c8 9/20/2013 6:46 PM
bf2977cc-f656-467e-908e-142470de8061 9/20/2013 6:46 PM
dc970b58-a713-4858-b320-ba1ce358c306 9/20/2013 6:46 PM
5c67fd1d-30b4-4a7e-860a-7f3059f898db 9/20/2013 6:46 PM
58a6b249-78e4-4bb3-8492-c0a5c866949b 9/20/2013 6:45 PM
8e4790d3-90d4-421a-a55b-f60f99ace272 9/20/2013 12:42 PM
b4268318-3927-4af6-a5ca-e2ae5268893b 9/20/2013 12:42 PM
9da41b68-c8ae-46fd-8181-008539f833b3 9/19/2013 7:59 PM
a46b1264-c894-480c-8224-11d5cfac3fab 9/19/2013 6:24 PM
77cf633a-b313-4000-a6d0-53882260642a 9/19/2013 6:21 PM
0bd2638b-f611-4a7b-a4d8-216ec298cf85 9/19/2013 6:21 PM
8b28160e-7429-4203-a72d-32c55a534043 9/19/2013 6:20 PM
bf6fc56c-ffe6-4719-922e-72efcf9db068 9/19/2013 6:11 PM
7e1cfb5f-dcb6-4b0c-b7c8-6c671cd5131f 9/19/2013 4:53 PM
20614c50-b83a-4626-a6d5-674a99263427 9/19/2013 4:53 PM
3c7f3686-4f67-4b6d-bf43-0869fbb3df7f 9/19/2013 4:53 PM
ac853979-38a1-4df1-8560-ef962eb22a78 9/19/2013 4:50 PM
2ea06b53-4be1-45f1-a960-351a31835c48 9/19/2013 4:50 PM
fa6ec690-8510-491f-af91-9c2014ca0ca3 9/19/2013 4:50 PM
709246ed-85a5-46e7-b307-46358aaa57ba 9/19/2013 4:50 PM
b1c8dd7d-53d1-430c-b94f-b622d496dc7b 9/19/2013 4:49 PM
87dba4e1-6a7f-4597-88e2-e3015796e597 9/19/2013 8:19 AM
63b37cc7-e646-4859-b1fc-4c836968e254 9/19/2013 8:19 AM
0e42c62b-4321-4d0a-bafd-5417ad9773bf 9/19/2013 8:19 AM
0b106e0b-a246-4635-85d2-fd4b382de303 9/19/2013 8:18 AM
a94146c9-ebf4-4723-83f1-642d235d08eb 9/19/2013 8:18 AM
5ade9d5b-16bc-4e4c-813d-55ab3cc411ea 9/19/2013 8:17 AM
96877cb4-ce19-4277-a393-715fabcc2f5b 9/19/2013 8:13 AM
d98a430e-17e7-4d8a-9efd-c8a7f6f11f9a 9/19/2013 8:13 AM
f933dc3d-eeb3-47cd-a4a7-bfcae34b7c1b 9/19/2013 8:02 AM
f3923670-ad9b-4eab-9e8a-5b1630cdd09c 9/19/2013 8:01 AM
6186a938-f5be-4f6e-b74e-656793215143 9/19/2013 8:01 AM
2691ded4-5677-4314-b25f-2c0d26cab0d8 9/19/2013 8:01 AM
14ebabee-b689-4b03-a28e-d8ce812915b7 9/19/2013 8:01 AM
499bb320-7fc8-4c81-9796-ee480d5f89bc 9/19/2013 8:01 AM
7007816b-043c-4b58-8866-a36f99b20928 9/19/2013 8:01 AM
cd15784d-4be4-43c0-aedc-bbe9b7402b5a 9/19/2013 8:01 AM
1a3a82e1-115f-466f-bfbb-b0390138a1d0 9/19/2013 8:00 AM
573a82db-d942-42f0-8fe5-d99f22d6dcf7 9/19/2013 8:00 AM
1ec33167-98fd-461a-b3d2-40972ba6d618 9/19/2013 8:00 AM
ee023223-3c5f-4c33-b794-5dc7a7a8aad5 9/19/2013 8:00 AM
9133f620-b233-4e3a-83d2-5a22a56d9736 9/19/2013 8:00 AM
8d34f790-812f-4a22-8697-721b809ef007 9/19/2013 8:00 AM
289e09c8-62ee-4b52-8f4d-4423b42e5bca 9/19/2013 8:00 AM
b7a86e9a-231b-4516-992a-91e58ba0f475 9/19/2013 8:00 AM
0460b9d3-a66e-4c46-b224-003f84e7058c 9/19/2013 8:00 AM
b323588c-d433-4b12-b714-775fade866cc 9/19/2013 8:00 AM
b906cf1b-0c52-4804-9d5a-43d90e1f3430 9/19/2013 8:00 AM
9ccf7d3e-0880-404b-8ad3-86cbbe5af73b 9/19/2013 6:44 AM
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My Mac has stopped receiving mail. I have a mac.com address. Mail is still coming through to my iphone and my wife's ipad but nothing is coming through to my imac.I have mail from half an hour ago on the phone but nothing newer than 18 Feb on the mac. Everythng was working fine until recently and I have not touched any settings! Can anyone help?
So I tried something else recently and it seems to have fixed the issue. My mail is now getting new mail again and refreshing after waking from sleep without having to restart mail. Give it a try and hopefully it will help you too.
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It may take a while to rebuild them all if you have a lot, but like I said it seems to have done the trick for me. I hope that proves to be more of a long-term solution. -
Flash Player 11.5 r502 has stopped working
When Firefox 17.01 loads any web page with flash content, or I attempt to view flash video, I get the message
Adobe Flash Player 11.5 r502 has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
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Firefox 17.01
Flash Player 11.5.502.110 and 11.5.502.135
Error Message:
Adobe Flash Player 11.5 r502 has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
8.0
12/31/12 21:04:54
OS Name
Microsoft® Windows Vista™ Home Premium
Version
6.0.6002 Service Pack 2 Build 6002
Other OS Description
Not Available
OS Manufacturer
Microsoft Corporation
System Name
XXXXXXXXXXX
System Manufacturer
Dell Inc.
System Model
Inspiron 1721
System Type
X86-based PC
Processor
AMD Turion(tm) 64 X2 Mobile Technology TL-58, 1900 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date
Dell Inc. A05, 11/5/2007
SMBIOS Version
2.4
Windows Directory
C:\Windows
System Directory
C:\Windows\system32
Boot Device
\Device\HarddiskVolume3
Locale
United States
Hardware Abstraction Layer
Version = "6.0.6002.18005"
User Name
XXXXXXXXXXXXXXXXXXXXXX
Time Zone
Pacific Standard Time
Installed Physical Memory (RAM)
2.00 GB
Total Physical Memory
1.87 GB
Available Physical Memory
585 MB
Total Virtual Memory
3.99 GB
Available Virtual Memory
2.43 GB
Page File Space
2.17 GB
Page File
C:\pagefile.sysNope, no reply, but I really don’t expect much over the holiday.
I was poking around in Event Viewer in my Vista laptop and found that FP11.5.502.110 was faulting (eventID1000), crashed (evetnID1001), Firefox hung (event ID1001), then “firefox.exe version 17.0.1.4715 stopped interacting with Windows and was closed” (eventid 1002). These quartets continued anytime I tried a Flashy page or tried to run a Flash video. There were also lots of Firefox crash reports during that time, naming FP11.5.502.110.
Those symptom disappeared with FP11.5.502.135, replaced by those never-ending monologue boxes telling me that “Flash Player has stopped working” every time Firefox tried to load Flash content. Firefox, however, did not lock up –it was just inaccessible while I tried to catch up with those annoying monologues. The Event Viewer showed duets of “FlashPlayerPlugin_11_5_502_135.exe, version 11.5.502.135, time stamp 0x50b849af, faulting module GIDHook.dll, version 3.0.0.168” (eventID1000), followed by an APPCRASH (eventid 1001). Firefox also had a lot of crash reports naming FP11.5.502.135, but Firefox itself never crashed.
All that ended when I downgraded to 11.2.202.235, which I happened to have lying around. Works fine, although Firefox addons warns me that I lack necessary protection against whatever because I'm running a downgrade. Tradeoffs. Guess I'll have to trust Norton.
I’m not going to experiment with my desktop, but I found that my Toshiba netbook (Windows 7 Starter SP1, current updates, Flash Player 11.5.502.110) is very slow loading pages with flash content, slow to respond to the “play” button, but no crashes relating to FF or FP in either Event Viewer or Firefox crash reports.
Upgrading netbook to FP11.5.502.135. Pages with flash content load faster, as do flash videos. Much better, No crashes, no monolgue boxes, no complaints. Maybe that's what 135 was for. Too bad it didn't fix the Flash Player crashes.
I found the post from Overall_Genossenschaft (http://forums.adobe.com/thread/1109389?tstart=0 post20) interesting. The netbook fits the profile of Overall’s Work Station1 which has no issues with 110 and 135. Neither does my netbook. (Except I can’t find “Flashutil_11_5_502_110_ActiveX.dll”. I should have looked before the upgrade.)
Somebody earlier siggested that Adobe's array ofg test machines is too vanilla. Overall's findings suggest that may be true.I stand ready to send in any report they want. All they need to do is ask.
I hope Adobe finds the problem soon. Good luck in your own search, sarahg.
Message was edited by: BajadaAkchin -
'Adobe Flash Player 11.7 r700 has stopped working'
Hello
I am using Windows 32 bit and normally use Firefox, sometimes Windows explorer. Just in the last three weeks, Adobe Flash Player has not been working, except strangely on two or three occasions.
I get the following message:
(Adobe Flash Player11.7 r700 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution
is available,) and then it crashes.
Up until about three weeks ago it has been working OK.
Any help would be much appreciated.
Bob
AustraliaThe site you have quoted DOES not open
Regards
Bob
Quoting Sunil_Bhaskaran <[email protected]>:
Sunil_Bhaskaran http://forums.adobe.com/people/Sunil_Bhaskaran
created the discussion
"Re: 'Adobe Flash Player 11.7 r700 has stopped working'"
To view the discussion, visit:
http://forums.adobe.com/message/5239247#5239247 -
Microsoft Windows. Adobe Flash Player 11.5 r502 has stopped working
downloaded latest update. Installation ot complete. Constantly getting this error message:
Microsoft Windows. Adobe Flash Player 11.5 r502 has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
close program "Hi
Running Windows Vista 32-bit
Mozilla Firefox is my browser
Have removed everything Adobe related, that I can find. Tried re-installing, I get the download, click run and then nothing else happens . We don't get to step 4 User Account Control. Boxes on view my version / video are just grey. Anti Virus disabled.
we support: http://thanktheforces.com/
Date: Fri, 8 Feb 2013 01:15:05 -0800
From: [email protected]
To: [email protected]
Subject: Microsoft Windows. Adobe Flash Player 11.5 r502 has stopped working
Re: Microsoft Windows. Adobe Flash Player 11.5 r502 has stopped working
created by Pat Willener in Downloading, Installing, Setting Up - View the full discussion
What is your Windows version? What is your web browser? What is your (full) Flash Player version? See http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html# main_Find_the_Flash_Player_version_installed_on_your_machine
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5057513#5057513
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