Shortcut keys not working on PS CS6

HI, i have been having a problem with shortcut keys on Photoshop CS6 on Mac retina display.
Everything works fine but often, randomnly, the keyboard shortcut keys don't work. I would have to quit PS and reset the PS by pressing shift+option+command key when opening the program.
Does anyone knows what's wrong?
[moved from DISU forum]

Which shortcuts?
F3, F4, F11?

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