Should an Apple Remote be Included with a Refurb MacBook?

Last week, I purchased a refurb MacBook (FB061LL/B) for my mother-in-law from the Apple Store. The online description of the product and the manual both stated that the Apple Remote was included in the box. However, she couldn't find it despite a careful search. I called Apple Support and they told me that the Apple Remote is an accessory that is ordered separately and that we didn't specifically order it. From what I can tell, the Apple Remote used to be included in the box for the 2007 models like this one, but it is not included anymore. Is it unrealistic of me to expect that the remote should have been included in our order? I have to call Customer Care back on Monday.
Thanks,
David

dwb,
Thanks for the reply. The online description for this refurb did mention the remote. I can't post a link to the description because this item isn't listed at the Apple Store anymore. Nevertheless, the specs listed for this model (MB061LL/B) on the Apple support site includes the remote:
http://support.apple.com/specs/macbook/MacBookLate2007.html
Since you received the remotes with your refurb purchases, there must not be a specific policy to exclude the remote.
David

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