Show & Share Live Event Full Screen Disabled

Hey,
Has anyone else encountered this. When we are boradcasting a live event the 'Full Screen' button in Show & Share is disabled. I'm pretty sure this functionality used to be availabel but have no idea why its suddenly not.
Any help would be appreciated.

this button is off , can not be used by the client . In the above when i said use more tab show below
on show and share - videos
Browse to the video
On the video playback screen, click the More button
Choose Fullscreen
http://www.birdvilleschools.net/tims/techsvcs/resources/pdf/Manual.Cisco.DMS.pdf
please find link search fullscreen
thank you
please rate if this will help

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