Shut down and restart buttons don't work
About 3 weeks ago, and co-incidentally, following installing some Windows updates, I could no long shut down my computer nor activate the restart function when clicking on the shut down or restart buttons. The hibernate button does works.
While this answer did not resolve my issue it eliminated the remote possibility that mozilla products might have an effect with Windows shutting down or restarting ones computer. I've also written to Microsoft about the problem but have not yet heard back from them. Thanks for your quick reply.
Similar Messages
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G4 MDD/FW800: shut down and restart commands do not work
Hey all,
I've done some searching here and on the internet in general and haven't turned up anything useful.
Suddenly my G4 no longer shuts down when I select "shut down" from the Apple menu. The "Restart" command also does not work.
What happens is this: The machine goes through the normal process of quitting all apps that are open and then just hangs once there's nothing left (no menu bar, no dock) but the desktop picture. I have to touch and hold the power "button" on my ADC display to shut the machine down.
The machine is set to start up every weekday at 7AM but does not do this any longer.
I've run TechTool Deluxe; the Apple Hardware Diagnostic CD (that came with my G4); I've replaced the backup/clock battery; reset the PMU (by pressing the PMU button following Apple procedure). I've re-seated all 4 memory DIMMs. I took out the third-party USB 2.0 card.
No effect.
Coincidentally, all this happened immediately after I played Halo for the first time in over a year. My Mac worked fine. Then I decided to play Halo. After quitting Halo the Mac wouldn't shut down via the "Shut Down" command.
Weird.
One other note: After running the extended hardware test from the CD, the "Shut Down" button worked.
Am I looking at an OS issue? I'm dreading having to re-install the OS. I've never had to so this on an OS X Mac. This is the FIRST time I've had any problems with this Mac-- I suppose a trouble-free 6 years is a pretty good run, but I can't easily afford a new Mac right now, no matter how much I'd like to get a new iMac.
A few details:
Mac OS X 10.4.11
2GB memory
Generic USB 2.0 card
Additional HD on the 66MHz bus
Thanks for any suggestions!
-BrianI created a new account with admin access. The "shut down" command didn't work then, either.
I checked out the activity monitor and syslogd was using 0.00% CPU.
This is driving me nuts!
I want to clarify something I mentioned earlier: When booted from the Hardware Diagnostics CD, I was able to shut the machine down by clicking on the "shut down" button on the diagnostics dialog window.
That makes me thing that something in the current installation of the OS is messed up. (Thanks to Halo?)
Fortunately the computer and all apps seem to run fine-- I work on this computer all day running Adobe apps. It's just the shutting down at the end of the day that's problematic. My concern is that this is symptomatic of a more serious problem.
Perhaps reinstalling the OS is the next step?
Thanks for your suggestions so far-- I greatly appreciate it! -
MacBook Pro (OS X 10.9.1) calendar continues to "connect to server" and will not allow shut down or restart. Force quit worked. How can I make this calendar usable? The problem began after I updated to Maverick.
babowa, it seems like it is using Fuse & NTFS, so I don't think it's the classic WD + 10.9 mess, but extra WD tools & drivers can still break things MtTran.
MrTran, if you must use unsupported disk formats on your Mac you must also consider actually paying the developers that made the trial software.
It's probably a good idea to follow the developers removal instructions, reboot & then install one tool at a time.
MacFuse, FuseOSX, NTFS-3G are all likley to confict if you run older versions so you need to be sure you are using the latest version. I can't remeber which one depends on the other, so you will need to read the manuals.
When the disk is readable copy the data to another disk. You could probably do this from a Linux distro or Windows if OS X won't do it.
If you insist on only using the trial versions you will need to reinstall Mac OS, copy data off this disk & reformat it.
Is there any good reason for not using the Mac HFS extended format? -
Firefox will not open on my computer the majority of the time. If I shut down and restart it will work sometimes, but not always. This started recently in the last two weeks. Today is June 12th 2011.
See:
* http://kb.mozillazine.org/Browser_will_not_start_up -
Good day all,
I am new to Mac. Just want to find out if your Macs always prompt you to shut down and restart. Mine happens very often sometimes, and it can be very embarrassing, especially just when you think you are almost done with what you are doing, only for you start all over again. Or, is there anything I am doing wrong, somebody please help, Thanks.
Francis.Hi Francis,
Are you getting kernel panics?
http://support.apple.com/kb/TS3742
http://www.thexlab.com/faqs/kernelpanics.html -
I have an older IMac 5. I installed snow Leopard on. Now my DVD drive is not working. Discs go in but it dosn't boot up or show in finder. Then disc won't eject unless i shut down and restart. HELP !
Snow Leopard cannot run on a PPC G5 Mac as it requires an Intel processor. Please confirm what Mac you have.
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My MacBookPro (mid 2012) will not complete the boot process. Yosemite's progress widget gets about 1/3 to 1/2 way across when the logo disappears and the screen goes all white for 10-15 secs, then the machine shuts down and restarts. This sequence will repeat seemingly forever unless I shut it down manually.
I upgraded to Yosemite from Mountain Lion a couple months ago, skipping Maverick completely, and I've done any associated updates that Apple told me about. I don't recall which version of Yosemite I have, but I'm sure it is the "latest and greatest".
I've tried re-starting in Safe Mode / Safe Boot and that does the same thing as described above except without the endless restarts. Instead of restarting at some point, SafeBoot proceeds to the white screen and then it hangs until I restart it manually. (I've waited as long os 20-30 minutes with no response).
When I tried the option-command-p-r key combo I never get any chimes or other noises besides the original 1 time boot sound that you would expect to get when starting up a macbook pro.
I was using the mac quite normally (meaning I was doing work I normally do on it and there was no indication of anything wrong) immediately prior to this happening.
The machine is BootCamp(ed) with Windows 8.1 which I use from a VMWare virtual machine instead of natively so that I can have both OSes running at the same time. I also think this is unrelated to my problem. I have been using this setup for more than 2 years.
My upgrade to Yosemite was uneventful and I thought it went well and was very smooth. I don't want to lead attention away from Yosemite, but at this point my problem does not seem related to the upgrade.
Any help is appreciated.Install or Reinstall OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
My hard drive desktop suddenly will no longer hold or maintain the icons in place when I shut down and restart. The icons all change positions, alphabetically. Just started happening. I prefer the icons to a list format. Concerned this might be a symptom of a larger problem. Any thoughts?
revmandanIt's normal for the icons at the top level of the startup disk to revert to the same arrangement every time the Finder is relaunched. If it's important to you to arrange those icons in a persistent way, proceed as follows.
Back up all data.
Open the Info window on the startup disk (labeled "Macintosh HD" unless you gave it another name.) Click the lock icon in the lower right corner of the dialog and authenticate.
In the Sharing & Permissions section, click the plus-sign button to add an entry to the access list. Give yourself "Read and Write" access. This will be a temporary change. Leave the dialog open.
Open the Finder window and arrange the icons as you wish, then close the window.
In the Info dialog, use the minus-sign button to delete the entry you just added to the access list. Don't change anything else. When you're done, it should be the same as when you started. Close the Info dialog. -
My New BlackBerry Q10 often shutting down and restarting automatically
Heyaaa Guys,
Hope you all rocking there!
I have a major problem with my new (i mean 3 month old) BB Q10 which is shutting down and restarting automatically. Do anyone facing the same problem ??? any advice and sugessions
Cheersshakir_noble wrote:
1) As you mentioned i hav just installed an app called 'Device switch' since i want to shift my complete data from my previous BB 9900 Bold and did it.
And so, did you do as I advised? Did you try removing this app to see if your problems clear up?
shakir_noble wrote:
2. It was a new phone so i just put the micro sim card and started using it, i dont know wether the SIM CARD giving me this problem or the app 'Device switch'.
I do not know either, but if you do nothing, then we'll never know. Hence, trying to remove the app would be in order. Also trying a different SIM.
shakir_noble wrote:
3) Checked my OS, its 10.2.1.3175.
And that is NOT the version I recommended you to be on. Hence, my prior recommendation stands.
shakir_noble wrote:
Am a pro blackberry person so i just cant ignore this problem and switch to another instrument, as this is my 5th Model started from Blackberry perl.
Did I ever suggest you just ignore this problem? No, I don't think I ever recommended that to you...
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Comupter resets settings when i shut down and restart
My macbook laptop as of yesterday now does some kind of factory setting reset when i shut down and restart my laptop. What can I do to fix this. My picture, itunes files etc is gone. I have shut down and restarted a few times now and every time the dock and dashboard settings go away and i have to start itunes, pics etc as if I have never used those programs before. Someone please help. Thanks.
It's normal for the icons at the top level of the startup disk to revert to the same arrangement every time the Finder is relaunched. If it's important to you to arrange those icons in a persistent way, proceed as follows.
Back up all data.
Open the Info window on the startup disk (labeled "Macintosh HD" unless you gave it another name.) Click the lock icon in the lower right corner of the dialog and authenticate.
In the Sharing & Permissions section, click the plus-sign button to add an entry to the access list. Give yourself "Read and Write" access. This will be a temporary change. Leave the dialog open.
Open the Finder window and arrange the icons as you wish, then close the window.
In the Info dialog, use the minus-sign button to delete the entry you just added to the access list. Don't change anything else. When you're done, it should be the same as when you started. Close the Info dialog. -
Why is my macbook pro randomly shutting down and restarting?
My macbook pro is randomly shutting down and restarting. It started a couple days ago and seems to happen completely randomly. I did a extended hardware test and no problems were found. I reset the SMC and that didn’t work. Battery is charged and I don’t think its overheating. Im using Mavericks 10.9.1. Someone please help because I can’t even use my mac for anything lately and its really annoying.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of report — it will be very long and not helpful. -
I upgraded to lion. I now have the spinning wheel on the startup screen when I try to enter my user name and password. I tried shutting down and restarting, no luck
Reinstalling Lion Without the Installer
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alterhatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer. -
i cannot open iphoto- the message I am getting says Shut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this, quit iPhoto, and then reopen it while keeping the Option and Command-
I tries and it doesnt work!!What version of iPhoto? Assuming 09 or later:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
I rely heavily on my earphones because well... I'm lazy but they don't work. They work on my friend's iPhone who hasn't updated yet but I've updayed and the mic and volume buttons don't work. Please make a correct update!
Nope, still same problem. I did an install, didn't work. Then I completely removed my IDT driver, restarted, installed the driver, restarted, same problem.
When I troubleshoot my audio it always asks me which one to troubleshoot. It only works if I do one of the "Speakers / HP - IDT" but I don't know why it has so many devices listed with the same name.
Also, after I troubleshoot and I can hear audio, if I go to "Manage audio devices" it still shows that no audio device is installed, which is why the webinars won't work. -
Trying to update my software (iPhone and iPad) it says my iTunes software needs to be updated, but it is already is. I try this over and over again. I've already reinstalled iTunes and have shut down and restarted my Mac several times. How can I fix this?
This is what worked:
"In iTunes, I signed out of the store. I exited itunes and restarted it, logged back into the store (with my apple id), then I pulled down the iTunes menu in the menu bar and selected Check for updates.
At this point it said that iTunes 11.1 was available and I'm downloading now " Quoted from a fellow user.
It fixed my problem.
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