Shutdown of itunes program when searching for music. How to fix this proble

I have a problem with itunes. When I go into the itunes store and search for music it shows the loading bar at the top that shows its progess and when it is finished a screen pops up that says "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience" and itunes closes. I have tried to change settings but nothing works.

^ I did everything you said except download the new itunes (I have dialup and can't tie up my phone line for 4 hours) and nothing is different.
When I send the error report it "says" that apple has a solution for the problem and it provides a link provided by apple (which by the way is crap and just sends you to the store which has 0 solutions to this problem). I try to look through the help files but it is extreemly anti-helpful.
If no one can help me then can someone please post the phone number to the support line for apple products (another thing they forgot to put anywhere in my ipod manuals which is stupid).
Thanks
(sorry if I sound ****** off but I am cus I baught an Ipod but I can't even use itunes)

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