Sign on problems within Elements 10; plus cannot backup writing files error with file catalog.pse10db. No indication what the problem is. How do I get adobe help with these problems?

Sign on problems within Elements 10; plus cannot backup, writing files error with file catalog.pse10db. No indication what the problem is. How do I get adobe help with these problems?

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Itunes 10 will not load on windows 7 64 bit. Error code 2324. Old Itunes is gone or not working. Cannot play anything although files are still there. What the ??? is error 2324. Seems like alot of people ar ehaving the same problem

Itunes 10 will not load on windows 7 64 bit. Error code 2324. Old Itunes is gone or not working. Cannot play anything although files are still there. What the ??? is error 2324. Seems like alot of people ar ehaving the same problem

I have had this problem with Windows 7 and iTunes updates for some time. Each time it takes hours to solve but with the over the air upgrade to IOS6 on my iPhone and iPad, I was determined to solve and remember what I did, So here it is:
http://www.care4pcs.co.uk/2012/09/pear-shaped-apple-ios-6-for-iphone-ipad.html
I hope this helps you and any other users.

I have Adobe Photoshop Elements 10 plus I create PDF files for work some are scan pdf docs. When I install Photoshop Elements 10 it DOES convert all the PDF files to Photoshop Elements-10 Docs. it even changes and shows the PSE-10 Icon. So I am alway inst

I have Adobe Photoshop Elements 10 plus I create PDF files for work some are scan pdf docs. When I install Photoshop Elements 10 it DOES convert all the PDF files to Photoshop Elements-10 Docs. it even changes and shows the PSE-10 Icon. So I am alway installing PSE-10 or uninstalling it. If I send the PDF file that has been automatically converted to a PSE-10 the person I send the file to can not open it because they do not have PSE-10. What can I do to stop PSE-10 from converting my PDF files? Don't tell me to upgrade PSE-10 I tried their on-line program and it is too advance for a hobby photographer like myself and their Help Desk is impossible to reach.

Hi,
Can you please share the logs?
You can use the Adobe Log Collector tool (Log Collector Tool) and share the corresponding zip file @ [email protected]
Thanks,
Shikha

I have an old apple id that i havent used for years. For some reason i have updates on my mac i cannot do unless i sign onto that old account. It uses an old e mail account i no longer use or have access to. How can i get to do these updates?

I have an old apple id that i havent used for years. For some reason i have updates on my mac i cannot do unless i sign onto that old account. It uses an old e mail account i no longer use or have access to. How can i get to do these updates?

its very specific.
If you are seeing the old Apple ID with regard to this Mac, then it would seem that somehow you have incorporated the ID in the setup of this new Mac.
Iphoto i use never used imovie.
If you began using iPhoto without having Accepted it into your Apple ID, then that would explain why you are unable to update the app. If any of the iLife apps are used without Accepting them into your Apple ID, the ability to accept them will lapse and you will not be able to update them.

I have CS 6 which requests I sign in to access my serial numbers, which I have already, and it fails to connect so that I cannot use the programs. How do I get past this, is there a direct line to customer support?

I have CS 6 which requests I sign in to access my serial numbers, which I have already, and it fails to connect so that I cannot use the programs. How do I get past this, is there a direct line to customer support in the UK?
Thanks

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Got help fixing my youtube problem, now that is working. In the process of making the fix, lost my aol set up. Re installed it, but cannot access the icon. How do i get my AOL back?

Got help fixing my youtube problem, now that is working. In the process of making the fix, lost my aol set up. Re installed it, but cannot access the icon. How do i get my AOL back?

If it's an application, it should be in the Applications folder. If in doubt, double click on the hardrive icon to open it up, then press Command+F (find) and in the window that comes up for what you want to find, type in AOL and it should appear. You can either drag it to the Dock for easy access or make an alias of that, and drag that alias to the Dock. Oh, and just so's you know, this forum is for Desktop macs only. We may be able to answer your question about a MacBook Pro. Same kind of animal, but different breeds.
good luck
John b

I have Elements 9 and cannot download NEF files from my new Nikon1 v1, any help appreciated

I have Elements 0 and cannot download NEF files from my new Nikon1 V1, any help is appreciated.

PSE 9 is too old for any of the versions of ACR that support the 1 V1. You have three options:
1. Upgrade to PSE 10 or 11.
2. Use the Nikon software to convert the raw files and send the resulting tiffs to PSE for further editing.
3. Try the free Adobe DNG converter, and you should be able to open the resulting DNGs in your version of ACR.
Windows:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5486
Mac:
http://www.adobe.com/support/downloads/product.jsp?product=106&platform=Macintosh

Cannot backup my files / copy my files and folders due to error message " The operation can't be completed because an item with the name ".DS_Store" already exists. "

Hi Apple community!
I have a [rather worrying] problem.
When I try to copy all my files from my documents on my mac [or the entire documents folder] into an external drive, I get this error message
" The operation can’t be completed because an item with the name “.DS_Store” already exists. "
I am not given an option to skip this file or anything else.
But I simply cannot complete the operation!
I have tried deleting a few of the .ds_store files, [both in the original and in the destinations]
but no success.
The same thing keeps happening.
At first, this was just happening when I was trying to backup to my dropbox folder [the one on my mac's harddrive, which gets synced to the cloud],
but then I tried to back up my documents to my external hard drive, and I realized it is giving me the same error message.
So effectively, it seems I cannot backup my files anywhere!
Any help or advice would be greatly appreciated.
Thank you.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

I have purchased apps in the past and now every time I download a new app my IPad notifies me that they cannot be purchased at the time. For example, tap tap revenge and 11 others cannot be purchased at the time. How can I get rid of it?

I have purchased apps in the past and now every time I download a new app my IPad notifies me that they cannot be purchased at the time. For example, tap tap revenge and 11 others cannot be purchased at the time. How can I get rid of it. Can anybody help?

The application iExplorer may be useful in your situation. Read these links below
I found this in another long discussion (on the ASC site) about this very same problem that you are having.
http://www.blog.gleff.com/2012/03/app-store-unable-to-purchase-fix/
This is the discussion.
https://discussions.apple.com/thread/3681763?start=45&tstart=0

I purchased Adobe Acrobat XI Pro - Student and Teacher Edition but cannot activate it even after it has deactivated and replaced my old Acrobat 8. How do I get a serial number and activate the product?

I purchased Adobe Acrobat XI Pro - Student and Teacher Edition but cannot activate it even after it has deactivated and replaced my old Acrobat 8. How do I get a serial number and activate the product?

I have the same problem. Have paid. Messages say I have downloaded it but the file is inaccessible apparently download is somewhere on my hard disk. How do I find it?? Is there not help at an Adobe phone service. If so what is the number to call??
Roger Broughton

How do I get Adobe Elements 10 to recognize my printer?

I just installed Photoshop Elements 10 and want to print a photo using my Canon 9000 Mark II printer. When I click "PRINT" it says first I have to install a printer. How do I install this printer so that Elements 10 recognizes it? My operating system is Windows 7 64-bit.

Hi I do have the Canon Pro 9000 Mark II printer as the default printer.
I just tried a couple of things. I tried printing the photo from the ORGANIZER and it printed fine. Then I tried again to print the same photo from the EDITOR and got this message:
Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer.
So it looks like the ORGANIZER recognizes my Canon printer, and the EDITOR does not!   How can that be?
Date: Mon, 4 Jun 2012 13:09:10 -0600
From: [email protected]
To: [email protected]
Subject: how do I get Adobe Elements 10 to recognize my printer?
    Re: how do I get Adobe Elements 10 to recognize my printer?
    created by hatstead in Photoshop Elements - View the full discussion
There have been many reports about this problem with HP printers. I don't recall a report about Canon.There is a tceh note re HP units: http://www.novadevelopment.com/search.html?search=greetingcardfactor y+deluxe&searchButton.x=34&searchButton.y=9 Do check in Control Panel>Devices and Printers to be sure that your printer is the default.You may also want to check on the Canon web site for updated drivers. Please let us know how you make out with this issue.
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I downloaded the latest Adobe Reader when prompted. Since then I cannot use Safari File Print to print web pages - the printer dialogue window opens but the page is blank. Also, when I try to use the safari Help button,the dialogue box is blank.

I downloaded the latest Adobe Reader update when prompted. Since then I cannot use Safari>File>Print to print web pages - the printer dialogue window opens, but the page remains blank. Also when I try to use the Safari Help button, the dialogue box opens but remains infuriatingly blank. Can anyone help me to solve this problem?

Back up all data.
Quit Safari. In the Finder, select Go ▹ Go to Folder from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
/Library/Internet Plug-ins
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

HT4436 When trying to sign in I keep getting the error message, "iCloud encounterd a error while trying to connect to the server". How can I get signed in?

When trying to sign in to iCloud, I always get the message, iCloud has encountered a error while trying to connect to the server. How do I get in????

Hello,
Try following step and check if issue gets resolved or not.
Find Acrobat.exe on your computer. Right click the program and click 'Troubleshoot Compatibility'. Set the compatibility to Windows XP service pack 3.
Regards,
Anoop

I cannot play some songs on itunes, I get a prompt for an old email address which not longer exists and I don't know the password. HOw can I get them authorized to my new email address and password?

I cannot play some songs on itunes, I get a prompt for an old email address which no longer exists and I don't remember the password. How can I get these tunes transferred to my new email address and password?

In one of the help pages for managing your Apple ID (http://support.apple.com/kb/HE40), it shows two separate sections, one for Apple ID and one for Primary Email address. When I go to manage my Apple ID, I see only a single section for both. Can the two be 'separated', especially when you face the situation of having to discontinue your email address for some reason?
I also noticed that when navigating to Apple ID Support Communities, it shows my nickname 'dishdy'. How and when did I insert this? In the current sequence for creating an Apple ID I don't see this. In my current profile I don't see this.
In any case, I have freed myself from my previous Apple ID (@artemis.it) on my iPhone.
Thanks for your help.

How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store

How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store

See thes previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

Sign on problems within Elements 10; plus cannot backup writing files error with file catalog.pse10db. No indication what the problem is. How do I get adobe help with these problems?

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