Since i downloaded your Firefox 4 i have lost Norton 360 safe web taskbar on the firefox home page. can you plese rectify this prblem.

Norton 360 safe web and identity safe task bar is not displayed on firefox home page, since downloading firefox4.

It is down to Symantec to correct their mistake with their add-ons. They originally updated their add-ons after quite a delay to work with Firefox 4.0 as shown here - http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-4-compatibility-hotfix-is-now-available/td-p/428894
They made an error with the update in only listing it as compatible with Firefox 4.0, so they will not install on Firefox 4.0.1 and subsequent Firefox security updates. Symantec have indicated they will be releasing an update to correct their error soon, for details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Toolbar-not-compatible-with-FF-4-0-1/td-p/442788/page/12

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I have lost my ipod touch white. i know the serial no. what can i do to find it?

i have lost my ipod touch white. i know the sirial no. what can i do to find it?
last week lost my ipod and i located it last in a shopping mall. now it is offline. what i want to know is how can the serial number be helpful to me.
Also will i be apple to locate the ipod when ever it is connected to the internet, for how long?

The SN will only help identify the iPod as yours if it is recovered.
Apple will not nothing.
Report it to the police and change the passwords for all accounts used on the iPod.

If you have purchased a used iPhone which still has the warranty one it can you still use it even thought its a used phone ?

my dad had purchased an i phone 5 from someone who was selling who had gotten it from soneone else it i have gotten it unlocked and it has been unlocked it is not reported stolen or anything i used and online imei checker and it says the warenty exprires jan 15 2014 i just want to know if i can use that warenty even though i do not know the apple id it is regersterd on or anything ? also what is the canadian number i can call to get this info if you dont know the =answer

The warranty follows the device, not the owner. If you have the device, if there is a warranty issue with the device, you can get it replaced. If you got it officially unlocked by the carrier it was locked to, then you have nothing to worry about it locking back if you do a restore. You may, however run in to activation problems if the device has iOS 7 on it. You will need the Apple ID and password for the person that originally activated the phone, and it sounds as if it has changed hands several times. If you cannot find that original Apple ID and password, then the phone will not be able to activate and no one will be able to help you with that, including Apple.

LIKE I SAID THE FIRST TIME I ASKED THIS. YOUR FIREFOX HOME PAGE COMES UP WITH THE http 22find ATTACHED TO IT. I CAN DELETE IT ,RESTART AND IT APPEARS AGAIN

WHY CAN'T I PEREMENTELY REMOVE IT?

Install, update, and run these programs in this order. They are listed in order of efficacy. '''''(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)''''' These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. 
''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] 
SuperAntispyware - [http://www.superantispyware.com/] 
AdAware - [http://www.lavasoftusa.com/software/adaware/] 
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] 
Windows Defender: Home Page - [http://windows.microsoft.com/en-US/windows7/products/features/windows-defender] 
Also, if you have a search engine re-direct problem, see this: 
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html

Is latest (10.1) Firefox compatable with Norton 360 safe web/identity safe toolbar

It is REALLY annoying when the first notice of the availability of this latest version says Norton 360 toolbar (Safe Web and Identity Safe) are not yet supported by Norton, and then the later notices of the availability of this update is TOTALLY silent on this issue.
The last time I upgraded, after Norton was "supposedly" supported on the Toolbar, I wound up having to run Norton LiveUpdate 13 times before the toolbar installed.
Anyone know about Norton and this latest release.
I am QUITE sure that more than a few Firefox users use Norton 360, and Moxilla needs to do a better job of at least INFORMING US if an offered upgrade is or is not compatible.
Thanks!!!!!!

Above link did not work for me to fix missing toolbar. Contacted Norton Support via Chat and they logged into my system and tried to fix the issue over a 4 hour period!!! Even a higher level tech was unable to fix it and he, as I was watching him, seemed to really know what he was doing but it never showed in FF 10.0.2 on my Windows 7 64-bit PC. My 32-bit PC running FF 10.0.2 works fine in showing the toolbar. Norton tech support feels it has something to do with the 64-bit version causing the toolbar not to show. Are there any 64-bit Windows 7 Pro PC owners that are still having this issue? AND are there any 64-bit Windows 7 Pro PC owners running FF 10.0.2 that HAVE the toolbar?

Most of my bookmarks have lost their icons and are redirected to the BBC News website. Why? Is this a virus? How do I get them back?

My icons are missing from my bookmarks and when I click on let's say chase banking, I am taken to BBC News.

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.com/kb/Bookmarks+not+saved#w_places-database-file
See also:
*CheckPlaces: https://addons.mozilla.org/firefox/addon/checkplaces/

I did a system retsore to 2 weeks ago. I have had firefox for 2 years on this computer. Now firefox will nolonger open. I know i can download it again - but will have lost all my bookmarks & is there a way to get it all back?

I did a system retsore to restore to a date 2 weeks ago. I have had firefox for 2 years on this computer. Since I did the restore firefox will nolonger open. I know i can download it again - but will have lost all my bookmarks etc. is there a way to get it all back?

Ubuntu/9.04 (jaunty) is an old version of Linux from 2009. You're gonna need to upgrade to a newer operating system to use a more recent version of Firefox.
My advice is to consult with the Ubuntu support forums to find out if your PC can support the latest version of Ubuntu, or if you should switch to a different "flavor" of Linux.
http://ubuntuforums.org/

Since recent download of Firefox, "unable to connect"; Perhaps an older version will work; checked my firewall to allow, etc.; I'm connecting to you through Safari

I've been using Firefox until a recent download and now it won't connect. Perhaps an older version will work; checked my firewall to allow, etc.; I'm connecting to you through Safari; For some reason Internet Explorer is also not connecting. My computer uses Vista.

Hello Michael.
Hopefully this support article is what you need:
https://support.mozilla.com/en-US/kb/Firefox+will+not+start
In any case, it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.
Also, if you want to use an older version of Firefox, please use Firefox 3.5.11. Only versions 3.5.11 and 3.6.8 are supported, and both contain all the latest security fixes. Using any other version is unsafe and not recommended.

I have problem since I download fire fox 4 it does'nt remember my windows live ID only the last one with are 4 different people that use the computer

Question
I have problem since I download fire fox 4 it doesn't remember my windows live ID, only the last one with are 4 different people that use the computer

Such a feature is stored in a cookie. Firefox only keeps one set of cookies for all open tabs. So only the last user is remembered.
You can look this extension if you want to sign on with different identities at the same time:
* Multifox: http://br.mozdev.org/multifox/ (for Firefox 4 use this link: Firefox 4? Try Multifox 2 Beta 1!)

My interface -- buttons (back, forward, reload), firefox tab, groups, etc. -- does not look like the sample on your "firefox features" page. ("Groups" seems not to function at all.) I'm running the current firefox 4 download on Windows XP. Can you help?

My interface -- buttons (back, forward, reload), firefox tab, groups, etc. -- does not look like the sample on your "firefox features" page. ("Groups" seems not to function at all.) I'm running the current firefox 4 download on Windows XP. Can you help?

cor-el
Thank you for your swift reply. I don't know that this has helped me, as I've reached my level of tolerance for fooling with this annoying little problem - for today anyway. It has been going on since I "up" graded to Firefox 4. My wife is running 3.6.x on her laptop with none of this foolishness. As BLASPHEMOUS as it may sound, I've gone back to IE for the time being even though I don't like it 1000th as much as I do Firefox.
Not just to rant here, I would say that I found a way to put some buttons on the right side of the toolbar that immediately gave me permission to "back, forward, and reload", but upon closing the browser and going out for dinner with the wife, I find on return that not only are those buttons NOT still on the toolbar, but I can't find them anymore. I think they were in "add-ons" found under I believe Add-On Manager.
I did also manage to achieve back/forward functionality running Firefox in SAFE mode, but this meant no No-Script, among other things, and I've grown too fond of that particular little script to give it up.
I've rebooted, restored, and reinstalled, can't get this formerly completely reliable program to work like it always has. Before looking around on here, I was beginning to think it was my PC.
THANK YOU FOR YOUR HELP, cor-el. I'm going to see if I can get on live chat on Monday.
bossman344

My Elements 11 turns off after 30 seconds ever since I downloaded your advertised video program. He

My Elements 11 shuts down and disappears after opening after 30 seconds ever since I downloaded your advertised video program. Can you help?

If you are sure, you'll get better answers to video questions in the Premiere Elements forum:
http://forums.adobe.com/community/premiere_elements

I have windows XP & uninstalled firefox & trying to reinstall but when I do it tells me to reboot my comp. to finish the uninstall I have done that a few times & still get the request . What can I do to reinstall it?

I have windows XP & uninstalled firefox & trying to reinstall but when I do it tells me to reboot my comp. to finish the uninstall I have done that a few times & still get the request . What can I do to reinstall it?

Do a clean (re)install:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

How do I open multiple Firefox home pages? I want all of my different Firefox email accounts open at the same time. I recently upgraded to Win7 and now I have to close and open Firefox to access another email acount!

I want 3 separate, distinct Firefox home pages for each of my 3 email accounts to be open at the same time.

Questions are typically followed by a question mark. My answer answered your question.
Firefox doesn't do email, so there are no "Firefox email accounts". If you are accessing "email" with Firefox, you are using web mail. Some web mail services don't allow for direct access, they want their users to access their email from a "portal" or "main" page and will re-direct any attempt to load an "internal" web site page back to the main page.
As far as loading 3 different web mail accounts at the same time, if they are in the same domain it won't work on Firefox without a Firefox addon. http://br.mozdev.org/multifox/
IOW, if those three email accounts all with Yahoo, without that add-on you would have to logon to each email account separately and log out of the first before logging into the 2nd. Then log out of the 2nd before logging into the 3rd. Firefox isn't capable of having multiple session cookies for simultaneous logon's to the same server. That add-on provides that "multiple sessions cookies" feature.

Hi. My husband and I have always shared the same iTunes account. Since installing iCloud, all our contacts and calenders have merged on our iPhone 4, which we do not want. How do I rectify this? Does my husband need to set up his own apple ID?

Hi. My husband and I have always shared the same iTunes account. Since installing iCloud, all our contacts and calenders have merged on our iPhone 4, which we do not want. How do I rectify this? Does my husband need to set up his own apple ID? If so, where do I need to change his email address info, so that his calender and contacts remain his? Thank you

You can continue to use the current AppleID for iTunes, but your husband can create a new AppleID to use to create a new iCloud account that will be his own and not overlap with yours. If you do not have another email address to use for an AppleID, just get a free Gmail account and use that.
You can have as many AppleIDs as you want (or at least, as many as you have email addresses for). You can use a separate AppleID for the store, another for iCloud, and even another for iMessage if you wish.
You will want to keep the current one as the shared one for the store as all your previous purchases are permanently tied to it, and thus you need that AppleID to update or redownload your current purchased content.

ITunes i have downloaded some movies. i have an apple tv set up under a different account. how can i stream the movies from my pc to someone else's apple tv?

i have a windows based pc and on iTunes i have downloaded some movies. i have an apple tv set up under a different account. how can i stream the movies from my pc to someone else's apple tv?

If you wish to use home sharing then you need to setup the Apple TV under your ID.

Since i downloaded your Firefox 4 i have lost Norton 360 safe web taskbar on the firefox home page. can you plese rectify this prblem.

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