Since I updated my iphone I lost all my data, contacts emails etc.

So just a while ago, itunes recommended to update my iphone.
While living in this era everything seems to be in need of updates, apparantly nobody can make a normal functional wokring program at once anymore.
Anyway of course i accepted and voila, it was downloading and so on.
Then when it was all ready it introduced itselve as if i just had bought a new iphone :S
which is akward while i have this one since2,5 years.
I found out that it just completly resetted everything, and so i don't have any past data on my phone...
o o, fortunalty Apple provides with the back up oppertunity, but unfortunatly for me i get errors and this part doenst work.
Costing me a lot of time and money and i am quit furious about this problem...
As a freelancer this is one of the things which is not nice to overcome, to say it in a polite way.
does anybody have any experience whith these circumstances?
Yours,
Edward

So true, so i tried to restore and it gave me quit a lot of errors at first...
which after an hour of doings makes you quit frightfull that you lost everything.
Fortunatly after a couple of times  (between 3 and 5) it eventually worked...
although i lost all my whatsapp contents, which is still really a pitty, but the rest is working..
guesse thats better then to loose everything, but at first i was really shocked aswell as after the updating it looks like apple shows you new stuf in a way that you just bought a new phone which could be a bit more clear...
anyway its working and i can continue with my work so thats good.

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