Since the iTunes update, DVDs I rip to my computer cannot be imported into the Movies Library. Why? How can I fix this?, Since the update, DVDs I rip to my computer cannot be imported into the Movies Library. Why? How can I fix this?
I used be able to save the files in the Movies folder in iTunes Music. Now, iTunes automatically stores the files in "Home Videos" and files in that folder cannot be imported into the iTunes Library. Please help.
Launch iTunes. Select the movie from Home Videos and right-click > Get Info > Options > Media Kind > Movies.
Similar Messages
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my ipod & itunes are fully up-to-date with 4.2.1 for ipod and the itunes 11.0.1 and every app (ex facebook & ice cream jump says i need 4.3 version but when i click all updates say its all up to date. I have tryed restoring it 4 times to factory as well. Please help I have set-up over 10 ipods and differents generations and have never had this issue like this, I even have all ratings ristriction unchecked and payment info in itunes so i need help please
but i could download on others ipods in same gen, facebook and ice cream tower, everything i look up and try install always says that for apps so your saying that i can not ever download any apps to this ipod ever againÉ
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I have a PC with a internet connection through a modem and ever since i have had it i have had no connection to the itunes store. And even if I try to update anything it says that i need to check my connection, but my connection is fine. What should I do?
This almost always indicates your firewall or anti-virus utilities are preventing iTunes from contacting the iTunes Store. Here is an exerpt from "Can't connect to the iTunes Store": http://support.apple.com/kb/TS1368
Troubleshooting on Windows
If you haven't been able to connect to the iTunes Store for more than a day —and other customers on our discussion boards aren't experiencing similar issues— a software or internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Click here to find out which ports and servers need to be allowed for iTunes Store access.
Update iTunes to the latest version.
If you have not done so already, try the steps in iTunes for Windows: iTunes Store connection troubleshootingto troubleshoot iTunes Store connectivity in Windows.
Firewall issues:
Windows XP: If you've upgraded to Windows XP Service Pack 2: By default, Windows Firewall is enabled. As with all firewalls not manufactured by Apple, you will need to configure Windows Firewall to allow iTunes to access the iTunes Store. To do so, see How to enable iTunes in the Windows XP Firewall.
Windows Vista and 7: As with all firewalls not manufactured by Apple, you will need to configure Windows Firewall to allow iTunes to access the iTunes Store. To do so see, the "Blocked by software firewall" section in this article.
Proxies can cause issues and should be avoided whenever possible. To disable the proxy built-in to Windows see, iTunes for Windows Can't access the Internet if proxy settings are incorrect.
If you are receiving a specific error message you may want to see, the "Specific Conditions and Alert Messages" section in this article as needed.
If the issue still persists, contact your internet service provider and confirm that the ports and servers in this article are enabled over your network.
The "hosts" file may be blocking the iTunes Store
Microsoft's article How do I reset the hosts file back to the default? has instructions and a "FixIt" to have Windows try to reset the hosts defaults for you.
Note: Some workplaces may put internal resources in the hosts file but may also use it to block iTunes Store.
To create a copy of your hosts file and replace it with an empty hosts file, follow the instructions for your operating system below. -
Why can't I see the iTunes store on my iPhone 5c?
Why can't I see the iTunes store on my iPhone 5c?
Well then it is somewhere on one of your Home pages or in a Folder:
Do a spotlight search to see if it accidently got moved into a Folder: Swipe down in the center of the screen to bring up the Spotlight search and type in iTunes. If it is in a folder, the folder name will show up to the right.
If it is not in a folder, but shows up on the Spotlight search, then you need to look at each Home screen to see if you can find where it got moved to.
Finally, you can go to Settings>General>Reset>Reset Home Screen Layout, which will reorganize all of your icons so that the original Apple core apps are on the first Home screen as they were originally. Of course, if you have a lot of app icons that you have set up on specific Home screens you would have to move them all back to where you wanted them. But that should put the iTunes icon back on the first Home screen.
Cheers,
GB -
Cannot Connect to the iTunes Store on iPhone
I can't get itunes to open on my iphone. It says that I need to be connected to a Wi-Fi network, but I am! How can I get around this message?
When you are connected to a wifi network that will not allow you to connect to the itunes store, here are a couple of things that might help out.
Go to settings > wifi and make sure there is a network that has a check mark next to it.
On the right side of the screen, tap on the blue arrow of the network you are connected to.
Is there an ip address?
If so, make sure it does not start with 169.254.
If so, or if not, tap on forget this network at the top of the screen.
Then try to join the network again.
Also, you can go to settings > general > reset > reset network settings.
Once the iphone restarts, try joining the wireless network again.
Hope this helps. -
When i try and authorize my computer with itunes it says the itunes store is temporarily unavailable
when i try and authorize my computer with itunes it says the itunes store is temporarily unavailable
Hello Alark26,
Thanks for using Apple Support Communities.
If you're continuing to receive the error where you cannot connect to the iTunes Store, I'd like you to please follow the directions outlined below.
Troubleshoot issues in Windows
If you haven't been able to connect to the iTunes Store for more than a day (and other customers on our discussion boards aren't experiencing similar issues) a software or Internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Find out which ports and servers need to be allowed for iTunes Store access.
Update iTunes to the latest version.
If iTunes Store appears empty and only displays the message iTunes Store, follow these steps.
Try the steps to troubleshoot iTunes Store connectivity in Windows.
As with all firewalls not manufactured by Apple, you may need to configure Windows Firewall to allow iTunes to access the iTunes Store. Follow these steps for Windows XP, Windows Vista, and Windows 7.
Try disabling any proxies built-in to Windows. You should avoid proxies because they can cause issues.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and serversare enabled over your network.
Note: The hosts file may be blocking the iTunes Store.
Microsoft's article How do I reset the hosts file back to the default? has instructions and a FixIt to have Windows try to reset the hosts defaults for you.
Note: Some workplaces may put internal resources in the hosts file and may block iTunes Store. The FixIt doesn't work for Windows 8.
To create a copy of your hosts file and replace it with an empty hosts file, follow the instructions below:
You can find the hosts file at: C:\WINDOWS\SYSTEM32\DRIVERS\ETC.
Select the hosts file. There should now be a duplicate of the hosts file named "Copy of hosts" (Windows XP) or "hosts-copy" (Windows Vista, Windows 7, or Windows 8).
Drag the original hosts file to your desktop.
Right-click the duplicate file and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
When Notepad opens, choose Edit > Select All.
Choose Edit > Delete.
Choose File > Save.
Close Notepad.
Right-click the duplicate file, and choose Rename.
Type "hosts" (without quotation marks) and press Enter.
Restart your computer and try connecting to the iTunes Store.
If you still can't connect to the iTunes Store, your security software or firewall may be blocking the ability of iTunes to communicate with the Internet. Learn how to resolve security software issues.
Learn more
If the steps above didn't resolve your issue, be sure that your specific alert isn't listed as a possible iTunes Store error. Then, if your issue is still unresolved, follow these steps.
Can't connect to the iTunes Store - Apple Support
Take care,
Alex H. -
I'm just tired of waiting on this inept device and it's underserved iTunes counterpart being unable to deliver enough bandwidth to load a show within a reasonable amount of time. I'm a big Apple fan and an equally big critic. This whole rig is a big FAIL so far, Apple. There is nothing ON DEMAND about the iTunes Store at this point. Netflix and YouTube work better on Apple TV than their own iTunes Store! And, this has been going on for a few years now, unremedied, and is only getting worse with more people buying these devices! I do not reccommend this device to people like I used to.
The good news is, that iTunes will give refunds about 85% of the time if I explain my problem the way I have here. SO, ATTENTION: EVERYONE WITH AN APPLE TV: If you have this same issue with iTunes Store not properly serving your paid content, do not hesitate to ask for your money back. It's the least they can do for the amount of life wasted waiting for a show to load. Not to mention, all the disappointments with the kids at bedtime and when my wife and I want to just relax and turn something on.
Bottom Line: ITUNES IS UNDER-SERVED!!!
OR
There is a massive conspiracy by cable and DSL ISPs against Apple taking away TV viewers. Is it possible the ISPs are somehow limiting or buffering the data packets coming through the port(s) employed by iTunes Store? Like I say, with me and many others on this forum, the problem lies solely with iTunes Store. Youtube, Netflix, Podcasts and everything else generally serve up just fine. The iTunes Store, however, is a consistent failure. Something that seems unusual for Apple not to address, being so customer-centric and all.
Please share any links or insights you have here so the faithful might get to the bottom of this incredibly annoying problem. I WANT MY ATV!There is a massive conspiracy by cable and DSL ISPs against Apple taking away TV viewers.
Most networks are overloaded and operating at full capacity. However, a solution is coming.
Technology experts are working on a movie storage system where YOU have physical possession of the movie.
This system stores the movie digitally on an optical disk system that will not be dependent upon a congested, complicated, and fragile network.
Because all of the data is stored only a few feet from your television, all the bottlenecks are removed. Performance and reliability are virtually flawless.
Further, the system will not utilize any form of security codes, authentications, or passwords. Once the optical disc is purchased it can be moved around freely at will, and can even be lent or given to friends and neighbors with zero hassles. -
What happened to the option to buy your entire wish list in the iTunes Store?
There use to be a "purchase your entire wish list" option in the iTunes store. So instead of buying 12 songs one at a time for $0.99 each, you could make one purchase for $11.88. That option appears to have been removed, or hidden. At least I can't find it anymore. If it's hidden, where is it? If it's gone, why??
I should have read further before posting. Sorry. I see reading elsewhere the option was indeed removed. Hope they bring it back. Posted feedback to that end as suggested elsewhere. Thanks.
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Music on my phone does not show all the iTunes artwork, even after doing a backup restore, eliminating all music and restoring I have an iphone5 64 syncing about 8000 songs, so updating all is a time consuming, and now maddening process. Never had a problem before iOS 8. Someone (hello Apple) needs to develop a utility to help manage artwork recovery.
See earlier post by tt2
https://discussions.apple.com/message/7217190#7217190 -
The iTunes Popup Screen Won't Go Away On My iPod. Help :c
There's an usb and the iTunes logo on my iPod and it won't go away. I've tried turning it off and back on but it still does it. Also, I've tried pluging it into my laptop and taking it out, as well as, "ejecting" manually on my iTunes window on my laptop, but nothing seems to work. Please Help Me Out. /:
I don't want to restore it...The screen is telling you to restore the iPod via iTunes. You have to do that.
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I keep getting an error when trying to download a tv series right on my iPad from the iTunes store. I am able to download on my laptop then synchronize but it's a hassle specially if my laptop is not with me. All other Apps seem to be working fine. Help!
If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem. -
I am trying to download a free app and keep getting the message 'unable to download application' and says I have to sign in to the iTunes store...which I have! What else do I need to do?
We are using wireless...guess it's 3G. Are not having internet problems, synced with the computer even. Can't seem to get anything with iTunes even though we are signed in.
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Hello, I have an error while trying to add move music into my itunes library. 'The itunes library file cannot be saved. You do not have enough previledges for this operaion? help - what does this mean?
Hi luxmi01,
Here is some information and troubleshooting on the permissions issues you are seeing:
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/ts1387
Cheers!
- Ari -
since I have iTunes match, why does my iTunes library not appear in iPhoto music options for slideshow?; only songs purchased or placed on iTunes over a year ago appear in the iPhoto library under the iTunes or purchased option.
10/20/14
Yes, I am signed in to iTunes match on the macbook pro, iPhone , & iPad (all updated & correct music libraries) where I bought all the tunes but still no updated tunes on the iPhoto music library after 3 days of being on iTunes match.
Thank you,
TMAbanjoman -
i rented a movie from the itunes store in hd and closed itunes on accident after letting it download and after reopening itunes i am un able find my movie rental. ive searched in my library, movies, etc. and i cannot find it anywhere. i did start it... but i have atleast another 20 hours to watch it before the rental expires.
Doublechecking. Did you download the rental in iTunes for Mac, iTunes for Windows, or an iOS device?
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