Since the last update to Firefox 33 I can't access google or e-mail

I am out of options and do not know what else to do, I have tried every trick I could find on this and many other boards and still have the same issue.
I cannot access Google or my web mail or the "add on" menu to name a few since the latest update (Firefox 33) hit my computer three days ago. I cannot down load programs some times but other time it lets me??? My IE works fine. If I switch the search engine in Firefox to say Bing over Google everything seems to work except access to my web mail still blocked.
I have uninstalled my MacAfee and Firefox and reinstalled first just Firefox and had the same issue. Can anyone give me a clue on just what the heck happened and how to fix.

Is there anything unusual about your connection settings? You can check here:
"3-bar" menu button (or Tools menu) > Options > Advanced > Network mini-tab > "Settings" button
The default of "Use system proxy settings" should piggyback on your Windows/IE "LAN" settings, but you also can try "No proxy" to see whether that works any better.
I want to explore the potential secure site issue in more depth. If you open Google in IE and click the padlock icon in the address bar, then View Certificate, what information do you find in the Issuer/Issued by section?
A couple other general things you might not have tried, which address possible corruption in settings files (your profile folder), and possible problems in your Firefox program folder.
'''Create a new Firefox profile'''
A new profile will have your system-installed plugins (e.g., Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions, or other customizations. It also will have completely fresh settings databases and a fresh cache folder.
Exit Firefox and start up in the Profile Manager using Start > Run (hold Windows key an press R):
firefox.exe -P
''Don't delete anything here.''
Any time you want to switch profiles, exit Firefox and return to this dialog.
Go ahead and click the Create Profile button, give it a name like Nov8, and skip the option to change the folder location. Then start Firefox in the new profile you created.
''Until you go back to the Profile Manager and start up in your regular profile, your desktop shortcut should fire up the new profile.''
Can you get to Google?
Note: When returning to the Profile Manager, you might be tempted to use the Delete Profile button on your new test profile. But... it's a bit too easy to accidentally delete your "real" profile, so I recommend resisting the temptation. If you do want to clean up later, I suggest making a backup of all your profiles first in case something were to go wrong.
You can replace Firefox's program files without disturbing your settings using this '''Clean Reinstall''' procedure:
(1) Download a fresh installer for Firefox 33 from https://www.mozilla.org/firefox/all/ to a convenient location. (Scroll down to your preferred language.)
(2) If applicable, exit out of Firefox or make sure it is fully terminated in Task Manager.
(3) Rename the folder ''(64-bit Windows folder names)''
C:\Program Files (x86)\Mozilla Firefox
to
C:\Program Files (x86)\OldFirefox
(4) Run the installer you downloaded in #1. It should automatically connect to your existing settings.
Does it run?
Note: Some recently installed plugins may exist only in that OldFirefox folder. If something essential is missing, look in these folders:
* C:\Program Files (x86)\OldFirefox\Plugins
* C:\Program Files (x86)\OldFirefox\browser\plugins

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Since the last update of Firefox I've a real problem. While Firefox is running or in use my Laptop total freezes. The resource tool stops and nothing works. I have to power off my laptop to get by this.

Since the last update of Firefox I’ve a real problem. While Firefox is running or in use my Laptop total freezes. I was working a Word document and my laptop stops cold. The resource tool stops and nothing works. I have to power off my laptop to get around this. This has occurs numerous time and started after the last update to Firefox. I did install Skpe recently. My configuration is as follows:
Forfox 10.0.2
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.2) Gecko/20100101 Firefox/10.0.2
Windows 7 version 6.1 build 7600
Processor p6100 64-bit
Please help me it is very annoying

uninstalled firefox ....deleted all files still remaining under mozilla firefox directory in program files ... to avoid having to reprogram all my settings, reisntall all addons as well .. I did not remove anything from mozilla firefox that is stored in either appdata or under the windows users directory (if any)
... the as suggested reinstalled the latest version of the firefox browser using the link you provided in the email ..; tested and several issues still remain present and unresolved ....
so please this is urgent or I will have to jump browsers and start using chrome .. because we work 14 hours a day 6 (sometimes 7) days a week, to get ready for the launch of our newest venture and we cannot lose that much days on browser related issues ... so please instead of putting me through week long step process .. of do this .. do that .. can you please actually look into the issue from your end .. I use firefox for so many, many years thta I deserve this kind of support .. thnx Robert

Since the last update of firefox, the time has been 25 to 35 seconds to enter bookmarks or even the time it takes to page down when it used to take a few seconds. can you check why it taking so long since the update on firefox.

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I have now done pretty much every suggestion that even vaguely applies in the various helpful link provided. Thanks for the ongoing help. =)
I have managed to get FireFox's start-up memory usage down to about 100,000K, however it appears that memory usage keeps creeping up the longer FireFox is open. (It seems to top out around 500,000K.) And I'm not talking open for many hours or days - but rather for minutes and possibly up to a couple hours. (Based on how long I've been fiddling with all this so far.)
On the plus side, it does not appear GreaseMonkey is the culprit since with it active or disabled this memory creep still occurs. Although having GreaseMonkey enabled definitely increases the rate of memory creep. Though once it has creeped up to 150,000+K, disabling GM does not make it drop back down to the starting 100,000K.
I should point out I run a MacBook Pro and use Bootcamp to partition the hard drive and run it as a Windows 7 PC about half the time. I am running it literally as a PC or, alternately, as a Mac depending on which hard drive I choose to load. (I'm not "windowing" it.) This problem exists regardless of whether I am using the PC or the Mac. These repairs have been made currently on the PC side, and I will attempt them all again on the Mac side. I find it odd that this enormous memory drain has occurred on 3 different computers at the same time. (The two "halves" of my home laptop as well as the PC at my work place.)

I'm unable to create a bookmark since the last update with firefox.

What can be done to correct this glitch? This browser has always worked wonderfully until this last update. Now no bookmark can be made or saved.

These article should help, [[Bookmarks not saved]] and [http://kb.mozillazine.org/Locked_or_damaged_places.sqlite Locked or damaged places.sqlite - MozillaZine Knowledge Base].

I am receiving runtime c++ errors since the last update of firefox. What's up?

I get the following message;
This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
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I think installing FREE Microsoft Visual C++ 2008 libraries can help - Download Visual C++ 2008 libraries from
(http://www.microsoft.com/downloads/en/details.aspx?familyid=A5C84275-3B97-4AB7-A40D-3802B2AF5FC2&displaylang=en)
If that doesn't work you can even try downloading Visual C++ 2005 SP1 libraries from here - (http://www.microsoft.com/downloads/en/details.aspx?FamilyID=200b2fd9-ae1a-4a14-984d-389c36f85647&displaylang=en)

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This problem can be caused by an Adblock Plus filter.
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

Since the last update Firefox has been crashing constantly and something is VERY WRONG with the update!!!!!!!!! Why?

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Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
''(If you're using an added theme, switch to the Default theme.)''
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item: 
[[Image:FirefoxSafeMode|width=520]] 
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Thank you.

Since the last update I have been unable to print from Firefox. No problem printing from Safari or any other program. I've seen a few responses to this problem but only to people running Windows. I'm on a Mac running v. 10.5.8

Since the last update I have been unable to print from Firefox. No problem printing from Safari or any other program. I've seen a few responses to this problem but only to people running Windows. I'm on a Mac running v. 10.5.8.

Also when I click on the link in my email to activate my account (in the hopes that a solve will be emailed to me) I get this message -
"Something is wrong
We could not activate your account. Please make sure that you have clicked the correct link in your email or typed in the correct address."
Same message if I cut and paste the link.

I use links embedded in emails that place appointments on people's calendars -- always use to work in firefox. Since the last update, just get code when i click on the link for the appointment.

'''I create these types of links.'''
ADD THIS EVENT TO YOUR CALENDAR
<www.afponline.org/pub/cal/ics/CTC_Executive_Roundtable_and_Dinner_FortLauderdale.ics>
Since the last update, instead of getting an appointment in my calendar, i got this page of code, but in IE it still works fine.
BEGIN:VCALENDAR
PRODID:-//Microsoft Corporation//Outlook 12.0 MIMEDIR//EN
VERSION:2.0
METHOD:PUBLISH
X-MS-OLK-FORCEINSPECTOROPEN:TRUE
BEGIN:VEVENT
CLASS:PUBLIC
CREATED:20100803T134051Z
DESCRIPTION:CTC Executive Roundtable\n4:30 – 6:30 p.m. Roundtable \n6:30
– 8:00 p.m. Dinner\nBin 595 (inside the Renaissance - Fort Lauderdale)\n
1230 South Pine Island Road\nPlantation\, FL 33324\n
DTEND:20100903T000000Z
DTSTAMP:20100803T134052Z
DTSTART:20100902T203000Z
LAST-MODIFIED:20100803T134051Z
LOCATION:Bin 595 (inside the Renaissance - Fort Lauderdale)
PRIORITY:5
SEQUENCE:0
SUMMARY;LANGUAGE=en-us:CTC Executive Roundtable and Dinner
TRANSP:OPAQUE
UID:040000008200E00074C5B7101A82E0080000000090812BF6EF32CB01000000000000000
010000000012A2164B6741F4D803D4EEF393A9457
X-ALT-DESC;FMTTYPE=text/html:<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//E
N">\n<HTML>\n<HEAD>\n<META NAME="Generator" CONTENT="MS Exchange Server ve
rsion 08.00.0681.000">\n<TITLE></TITLE>\n</HEAD>\n<BODY>\n\n\nCTC Executive Roundtable\n\n4:30
– 6:30 p.m. Roundt
able \n\n6:30 – 8:00 p.
m. Dinner</SP
AN>\n\nBin 595 (inside the Renaissance - Fort Lauderdale)</S
PAN>\n\n1230 South
Pine Island Road\n\nPlantation\, FL 33324</SPA
N>\n\n</BODY>\n</HTML>
X-MICROSOFT-CDO-BUSYSTATUS:BUSY
X-MICROSOFT-CDO-IMPORTANCE:1
X-MICROSOFT-DISALLOW-COUNTER:FALSE
X-MS-OLK-ALLOWEXTERNCHECK:TRUE
X-MS-OLK-AUTOFILLLOCATION:FALSE
X-MS-OLK-CONFTYPE:0
BEGIN:VALARM
TRIGGER:-PT5M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
END:VCALENDAR

Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Since the last update yesterday to firefox 4.0.1 my program "asus security protect manager" doesn't work properly. That means, that the saved keys from several websites not remembered for lock in.

since the last update yesterday to firefox 4.0.1 my program “asus security protect manager” doesn’t work properly. That means, that the saved keys from several websites not remembered for lock in.

Sorry you are having problems. First of all try Fifrefox's safemode.
*[[Troubleshoot Firefox issues using Safe Mode]]
If that works post back for further advice.
Next step, if safe mode did not work.
First: Try a clean install, (you have had a none standard version installed previously) that involves deleting the program files. Then if necessary try troubleshooting by creating and using a clean empty Firefox profile.
See
* this recent post [/questions/940399#answer-377134]
* http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Second: try a New Profile
*http://kb.mozillazine.org/Profile_Manager#Creating_a_new_profile
* this will be an additional profile, it is still worth backing up any existing or currently working profile on a regular basis
**[[Back up and restore information in Firefox profiles]]
* Until you are absolutely confident about the repercussions I suggest
** always use an empty folder when creating a new profile
** never delete or rename profiles, just disable or remove shortcuts
** after creating a new test profile open it and check for any addons or plugins that may be have been included by default

Since the last update, whenever I close and reopen Firefox, my default search engine changes back to Google. What's going on?

Since the last update, whenever I close and reopen Firefox, my default search engine changes back to Google. I have to manually change it back to my preferred engine. Is anyone else having this problem, and if so, how can I permanently change my search provider, instead of having to manually change it again every time I start Firefox?

You can use the SearchReset extension to reset some preferences to the default values.
*https://addons.mozilla.org/firefox/addon/searchreset/
Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).
If you do not keep changes after a restart or otherwise have problems with preferences, see:
*http://kb.mozillazine.org/Preferences_not_saved
Try to delete the search.json file and possible search-metadata.json and search.sqlite files in the Firefox profile folder to reset the search engines to the default.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
Firefox will rebuild the search.json file from the default search engines in the "browser\searchplugins" folder in the Firefox program folder and the searchplugins folder in the Firefox profile folder.
You can use this button to go to the currently used Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
*http://kb.mozillazine.org/Profile_folder_-_Firefox

My add-ons have disapeared and the layout of mozilla is different since the last update to 4.0.1, why?

The following add-ons have totally disapeared from my mozilla, but are still working since they are popping up. they are: WebMail Notifier, FoxClocks, Download Statusbar Mini along with some others. Not only did this happen, but the whole Mozilla Firefax layout has been scrambled ever since the last update has been applied.

To make v4.0.1 look like the previous version, do the following.
* Right click a blank part of the tab bar and click "Tabs on top" to remove the checkmark. Tabs will subsequently reappear below the location bar.
* Repeat the same steps, but click the top one called "Menu bar". This will reinstate the text links at the top.
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See also: [[How do I customize the toolbars?]]

Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.

Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.
I've tried my best to troubleshoot. . . opening in safe mode nothing seems to work.
In the problem report, this is the error that stood out:
Crashed Thread: 8 Dispatch queue: com.apple.iad.iadidmanager
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000090

Hi there navicin79,
You may find the troubleshooting steps in the articles below helpful. The first thing I would try is reinstalling iTunes as outlined in the first article.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/ht2311
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
-Griff W.

How do I unmerge my husband's phone from mine since the last update?

My husband and I use my iCloud account on our iPhones, but since the last update the messages are merged. How do I unmerge them? I am now getting copied on the texts getting sent to his phone and if I text him it shows up on my phone.

To fix this go to Settings>Messages>Send & Receive and do one of the following:
Either uncheck the email address shown under "You can be reached by iMessage at" on all of your devices (the easiest solution); or
If you want to continue to receive iMessages at this email address on one of your phones, on the other one tap the Apple ID at the top, sign out, then sign back in using a different Apple ID (so both phones are using a different Apple ID for iMessage). Note: you can continue to share an Apple ID for purchasing from the iTunes and App stores. It does not need to be the same as the ID you are using for iMessage, FaceTime and other services.

Since the last updating of the system, my Ipad 2, it won't connect to wifi more than 5 minutes at a time unt

Since the last updating of the system, my Ipad (model MC769C), it won't connect to wifi more than 5 minutes at a time until I reset the router. Anyone can help ?

iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Since the last update to Firefox 33 I can't access google or e-mail

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