Since the recent upgrade from Adobe pdf plug-inn Firefox often won't open pdf-files. Uninstalling doesn't help. I don't have this problem with Internet Explorer.

Hi efacg,
Most printing issues are solved by resetting the Printing preferences. When you print from Firefox and you click on the down arrow, do you see Defualt and Firefox? Please make changes to the preferences here and preview the document.
If this continues to be an issue please also see [[Fix printing problems in Firefox]]
If there are any other questions, please do not hesitate to ask, we are here to help.

Similar Messages

Why is it when i pull up firefox, the whole page shifts to the right. i don't have this problem with internet explorer. please help

When I pull up firefox, the whole page shifts to the right of the screen and i lose about 40% of the page. This is very difficult when looking on Facebook or Yahoo for my mail. This does not happen when I pull up Internet Explorer. What Gives, please help

Unfortunately if you have downloaded Babylon toolbar this is probably the culprit. to fix this right click on the menu toolbar the the one with the file menu on it and un-check Babylon toolbar. This should fix the problem.

Everytime I go to a search engine like Bing or Google and click on the link to a website, it sends me to the wrong page. I don't have this problem with Internet Explorer, so what can I do as far as fixing the problem on Firefox?

Anytime I enter what I'm looking for in the search engine and click on a link, it goes through multiple web addresses until it takes me to an indirect page, and the first few webpages on the link that appear during the loading process are the same. I actually don't know what those websites are though.

Sounds like you have some search redirect Malware or a Rootkit.
Install, update, and run these programs in this order. They are listed in order of efficacy. '''''(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)''''' These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. 
''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] 
SuperAntispyware - [http://www.superantispyware.com/] 
AdAware - [http://www.lavasoftusa.com/software/adaware/] 
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] 
Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx] 
Also, if you have a search engine re-direct problem, see this: 
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html
If these don't find it or can't clear it, post in one of these forums for Rootkit removal help: 
[http://www.spywarewarrior.com/index.php] 
[http://forum.aumha.org/] 
[http://www.spywareinfoforum.com/] 
[http://bleepingcomputer.com]

In EBAY, my auction descriptions can't be viewed by me. I see only a red frame. I don't have this problem in Internet Explorer and this is a new issue for me that only seems to have started in the last day or so.

I think that is enough details to start with.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode

HT5678 I have problems saving pdf files in the web when I use Safari. I don't have this problem with firefox

I have problems saving pdf files in the web when I use Safari. I don't have this problem with firefox.

do they save ok if Safari - Preferences - Security - Allow all other plug-ins is unchecked ?
If so, likely an adobe or other pdf plugin
Re-check the setting above & quit any browsers,
Look in this folder by triple-clicking the line below, then ctrl-clicking it & choosing Services - Open
/Library/Internet Plug-Ins/
remove anything with pdf in the filename & test again
Sometimes, plug-ins can be in the User Library folder :
~/Library/Internet Plug-Ins/

When attempting to use Lightroom external editor program to edit a photo in Photoshop Elements 10, the photo does not open / appear on photoshop elements screen. I don't have any problem with this when using Photoshop Elements 6 or Photoshop CS. I'm usi

When attempting to use Lightroom external editor program to edit a photo in Photoshop Elements 10, the photo does not open / appear on photoshop elements screen. I don't have any problem with this when using Photoshop Elements 6 or Photoshop CS. I'm using a Mac with Mountain Lion OS. Any solutions?

Adobe now hides the editor - what looks like it is not - you want the editor hidden in the support folder - see http://forums.adobe.com/message/3955558#3955558 for details
LN

TS2755 Messages from one of my contacts shows up on my iPhone but not on my iPad. I don't have similar problems with any of my other contacts. Any ideas on how to troubleshoot this?

Messages from one of my contacts shows up on my iPhone but not on my iPad. I don't have similar problems with any of my other contacts. Any ideas on how to troubleshoot this?

Does your iPhone and iPad use the same address for Messages?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

I can copy a URL, but cannot paste it in the body of an e-mail. Also doen't hypelink it. I do not have this problem using Internet Explorer..

When I copy a URL and go to paste it in an e-mail, it won't paste. Some other box opens. I can paste the URL in the subject line, but doesn't hyperlink it. (blue) When using Internet Explorer, I don't have this problem. I'm new to FF with a new computer.

Did you try to use the keyboard to paste?
* Copy: Ctrl+C or Ctrl+Insert
* Paste: Ctrl+V or Shift+Insert
* Cut: Ctrl+X or Shift+Delete
Just above the textarea that you use to enter the message text on the "Compose New Mail page" there is usually a button bar with buttons to add text formatting like Bold and Italic. 
That toolbar may also have a button to turn a text link into a clickable hyperlink (look for a chain like button). 
You can select the text and click that button to turn the link into a clickable hyperlink. 
If you can't find the button then hover them all to check the tooltip of each (e.g. Insert hyperlink).

On the Washington Post website, when I try to click on an article, I get the message, "Invalid URL". I don't have this problem with other Web sites. I recently upgraded to the secure version of Firefox.

I never had this problem before. I don't know if it's related to now having the secure (HTTPS) version of Firefox. Some WaPo links DO work, but most don't. One other thing: at least once when I Googled "The Washington Post" and clicked on the apparent result, I got a message saying that the certificate was "Not Trusted" and that legitimate Web sites did not ask me to override this issue and proceed to the site. Yet the website I'm trying to use is "www.washingtonpost.com", which I know for a fact is THE Post Website. What's going on, and how can I fix this? Thanks.

I never had this problem before. I don't know if it's related to now having the secure (HTTPS) version of Firefox. Some WaPo links DO work, but most don't. One other thing: at least once when I Googled "The Washington Post" and clicked on the apparent result, I got a message saying that the certificate was "Not Trusted" and that legitimate Web sites did not ask me to override this issue and proceed to the site. Yet the website I'm trying to use is "www.washingtonpost.com", which I know for a fact is THE Post Website. What's going on, and how can I fix this? Thanks.

How do I set page zoom? Page is to small, have trouble reading.....I never had this problem with internet explorer, there was a zoom bar at the bottom of the page.

How do I change the zoom or text size, I have trouble reading this size.

'''jeffmc''': First, you are using a version of Firefox that has been superceded/superseded and is no longer supported. The current version of Firefox if 6.0.2; you are using version 5.0. Consider upgrading.
*See --> https://support.mozilla.com/en-US/kb/Updating+Firefox?bl=n&s=update%20automatically
If you are using the Firefox button instead of the Menu Bar, you will not see "View" at the top of the browser window or on the Firefox button menu.
*You can temporarily display the Menu Bar by pressing the ALT key or the F10 key and make the selection from the temporarily displayed Menu Bar; View > Zoom
*You can instead, use ALT+V+Z to get to the Zoom settings
*You can use CTRL++ to zoom in, CTRL+- to zoom out, CTRL+0 (<--that is a zero) to reset the zoom to 100%
*See --> [http://support.mozilla.com/en-US/kb/Page+Zoom Page Zoom] '''''and''''' [http://support.mozilla.com/en-US/kb/Text+Zoom Text Zoom]
Add-ons:
*'''''Default FullZoom Level''''': https://addons.mozilla.org/en-US/firefox/addon/default-fullzoom-level/
*'''''NoSquint''''': https://addons.mozilla.org/en-US/firefox/addon/nosquint/
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

When i get on yahoo, it opens me up under the primary account, but when i try to get on the secondary e-mail account it automatically shifts me back to the primary account. Dont have this problem in internet explorer.

Yahoo hosts my e-mail. It is under a primary e-mail address under @yahoo.com. Under that primary account, I have another e-mail address that is based on my own domain name. When I get on firefox and bring up yahoo, it opens under my yahoo.com address but it has a "logged in under" section which allows me to go to my .(my domain) address. When I click on that, my .(my domain) mail comes up for an instant and then firefox shifts me back to the .yahoo account.
This happens on my newer most recent windows computer but not on my older one and never, ever happens on internet explorer. I may have to abandon firefox for internet explorer if you cannot fix this.
John Howard

the settings program will not allow me to enter any of those cells. the accounts section is all in grey scale (not black) and none will open including "add account"

My iPhone shut off about an hour ago after using it all day and it was fine... i thoguht the battery died but its been plugged in for 20 minutes and still doesnt turn on.... any body ever have this problem? What else do i need to do? Thanks!

Please help! If anyone has any idea why or how my iPhone shut off and wont turn back on it owuld be greatly appreciated! It was working all day and even seconds before it shut off. I thought it might have died but i have it plugged in and it isnt working! Thanks for any help!

mine just did the same thing! im almost in tears and i cant figure it out. im downloading the update to see if that will help. i have reset it like 10 times and now it is plugged up to the computer showing an apple and turning back off. i love my iphone but i cant do this mess.

I have a mac osX, HP 550 printer and Firefox 3.6.18 Pages are printing blank from firefox internet, I don't have this problem with Safari or my other applications. It has been working fine for years.

When I press print I get a blank page, only from web pages using Firefox. I checked print-preview and the page is blank. So I know something is not being recognized. Thank you.

Try This!
1) Go to Print Preview
2) Print
3) Name: HP PSC 2100 series (depend on your printer)
4) Properties...
5) Paper size: letter
6) Change to Paper size: A6
7) OK
8) Repeat step 4 again
9) Change back again Paper size: letter
10) OK
11) Don't print, but go back to Print Preview again and see if it works
This is the one that have work for me after trying several times modifying about:config with no success. Good luck and hope that will help.

I get a invalid address from my webmail (roadrunner) when I send an email. don't have this problem with IE.

I already uninstalled then reinstall Firefox it worked 1 time now it is doing the same thing.

This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.
*http://kb.mozillazine.org/Cookies
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"

Since I have Yosemite on my iMac I can't view PDF files in Safari anymore. It keeps telling me to upgrade my Adobe Reader, but it is the latest version. Please help? I don't have this problem on my Macbook that does not have Yosemite installed.

Since I have Yosemite on my iMac I can't view PDF files in Safari anymore. It keeps telling me to upgrade my Adobe Reader, but it is the latest version. Please help? I don't have this problem on my Macbook that does not have Yosemite installed.

Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
          Safari ▹ Preferences... ▹ Security
and check the box marked
          Allow Plug-ins
Then click
          Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
          Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

Since the recent upgrade from Adobe pdf plug-inn Firefox often won't open pdf-files. Uninstalling doesn't help. I don't have this problem with Internet Explorer.

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