Since updating to the new iTunes, I have been getting this error message while trying to sign in to iTunes. "We could not complete your iTunes store request. An unknown error occurred (-50)."  HELP PLEASE

Is anyone else receiving this error message, "We could not complete your iTunes store request. An unknown error occurred (-50)."?  Please Help

Try Here  >  http://support.apple.com/kb/TS1583
And See this Discussion...
https://discussions.apple.com/thread/4204776?start=0&tstart=0

Similar Messages

  • I got this message when trying to purchase a song. "We could not complete your iTunes Store request. There is not enough memory available." How can this be fixed?

    I tried googling it, but all of the answers are from years and years ago. Can someone help?

    patrickfromgalax wrote:
    I tried googling it, but all of the answers are from years and years ago. Can someone help?
    Apparently you did not try googling it.  People have been asking the same question repeatedly over the last couple of weeks in these forums.
    Here is a posting with resolution from 3 days ago.  https://discussions.apple.com/message/15078964

  • How can I resolve the issue "we could not complete your App Store request" and error 1003

    I am trying to resolve the problem of opening the App store to download lion.  One attempt in another place showed me error HVURLhandlerDomainError1003

    Hello donnafromwakefield,
    The article linked below details steps that can help restore your computer's ability to connect to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/en-us/TS1368
    Cheers,
    Allen

  • "We could not complete your iTunes store request. The connection was reset". Help please!

    Help PLEASE!
    Let me explain my situation:
    - iTunes store has been working fine on all computers for the past few years.
    - Modem gets struck by lightning last Mon.
    - Get a new Netgear modem yesterday.
    - Internet all working fine. Can browse, download etc. in browser (Mac App store, and iDevices App Stores all working fine, too)
    - Cannot connect to iTunes store. Get error "We could not complete your iTunes Store request. The network connection was reset".
    - I Get the same error on 2 MacBooks, but i can browse the store on my 2 Win7 PC's.
    - I managed to connect and browse on my one MacBook using a 3G modem, but still no luck with the ADSL connection.
    - I have tried connecting via wired (ethernet) connection to the modem. Still no luck.
    - I have had this problem on iTunes 10.2, 10.4, 10.5 Beta, and 10.5.
    Does anyone have any idea what is going on here? Any help and advice would be greatly appreciated!
    Thanks!
    George.
    Modem Model no.: DGN 2200

    with everyone downloading the update, the servers are probably bogged down with requests, probably just wait it out and it will start to download and get you back up and runnin
    dante

  • HT203200 Movie Rental error - i keep getting the message "We could not complete your Itunes store request. an unknown error occured (-42110). There was an error in the Itunes store. Please try again later.... any help?

    Movie Rental error - i keep getting the message "We could not complete your Itunes store request. an unknown error occured (-42110). There was an error in the Itunes store. Please try again later.... any help?

    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • Itunes store: We could not complete your iTunes Store Request. An unkown error occured (0x800B0109). There was an error in the itunes store. Please try again later. This always comes up when i try to either purchase items or get updates, please help

    When i go into the iTunes store and try to update apps or buy apps/songs a window pops up stating:
    "We could not complete your iTunes Store request. An unkown error has occured (0x800B0109)"
    "There was an error in the iTunes Store. Please try again later."
    I try later but then it keeps coming up. Please help!!!

    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later.

    Please can someone help. I keep on getting this when I try and buy a song or upgrade my iPhone aps. I have got the latest iTunes on my 15" MacBook Pro with OS X 10.8.5 (12F37). Last week I changed my password on //appleid.apple.com I could the access my account in iTunes. I have tried to log on to my account / view my account in itunes / buy a song and tried upgrading my apps, but I can't do anything now. it is frustrating. Please, please, please can someone help. :-)

    Unsure if this will help anyone but I had the same problem with the message always coming up when I tried to login: "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later."
    What I couldn't understand was that I could log into iTunes online, but not through the iTunes app, becoming very frustrated I went to drastic measures to get everything working again - although I found this post after I had success.
    To add to the issue, my iPhone (4S - iOS7) was visible on iTunes (latest version), but some of my apps had failed to sync (showing grey on my iPhone and being unable to delete them), causing further issues and adding to my frustrations....which attributed to the drastic measures posted below.
    (You may want to try following the above posts before following my method)
    **** Apple support provided me with an email containing many links, all of which didn't really help me, but I'll post anyway, just incase they assist someone else:
    "Dear Luke,
    Thank you for writing to iTunes Store Customer Support, my name is Indra and I'll be assisting to you with your concern.
    I understand that you are unable to login to your iTunes store account and getting message that the iTunes Store is temporarily unavailable. I can imagine you must be eager to access your account and I will do my best to resolve this issue.
    Luke, as an advisor for the iTunes Store, I handle issues related to billing, downloading, customer accounts, and the items available on the iTunes Store. Although your question falls outside of my area of specialty, I will be happy to assist you with resolving your issue.
    I have verified that the iTunes Store is functioning and accepting connections. The issue could have been temporary, related to your internet connection, your local network, or your computer itself. If you’re still unable to connect, this article outlines some potential solutions:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    These articles have helped other Windows users resolve connection issues:
    iTunes for Windows: iTunes Store connection troubleshooting
    http://support.apple.com/kb/HT1527
    iTunes for Windows: Could not establish a secure connection to the iTunes Store
    http://support.apple.com/kb/TS1470
    iTunes for Windows: can't access the Internet if proxy settings are incorrect
    http://support.apple.com/kb/TS1490
    iTunes: Troubleshooting security software issues
    http://support.apple.com/kb/TS3125
    Firewall, virus-protection, and web-acceleration software can prevent you from connecting to the iTunes Store. You might not be able to connect even if the software appears to be configured to allow full access to the iTunes Store. You can use the MSCONFIG utility to determine if software on your computer is preventing access to the iTunes Store. For detailed instructions, please refer to the following article:
    Using Msconfig to troubleshoot conflicts in Windows Vista and Windows 7
    http://support.apple.com/kb/HT2292
    If the articles above don't help you connect to the iTunes Store, I suggest testing to see if this issue occurs while you are signed in to a new user account on your computer. To learn how to create a new user account in your version of Windows, please read the article below for your operating system:
    How to create and configure user accounts in Windows XP
    http://support.microsoft.com/kb/279783
    Windows Vista: Create a user account
    http://windows.microsoft.com/en-US/windows-vista/Create-a-user-account
    Windows 7: Create a user account
    http://windows.microsoft.com/en-us/Windows7/Create-a-user-account
    Windows 8: Create a user account
    http://windows.microsoft.com/en-us/windows-8/create-user-account
    Once you are signed in to this new user account, open iTunes and try to connect to the iTunes Store. If you can connect without error, then you’ve identified that the issue is with the previous user account that you were using. You may want to consider adopting this new account as your user account and transferring your files from the old account to your new one.
    If you require more assistance, you may wish to call our AppleCare technical support team. A technical Advisor will be able to tell you about Apple's complimentary and fee-based support options as well as assist you in determining what option might be most helpful in this case. To find the appropriate phone number, please visit:
    Contacting Apple for support and service
    http://support.apple.com/kb/HE57
    I hope that the information provided above is helpful.
    Thank you for contacting us and have a nice day!
    Sincerely,
    iTunes Store Customer Support
    http://www.apple.com/support/itunes/ww/"
    But if the above doesn't work for you then you can follow my method...in the end, I perfomed the following actions which did work:
    1).  Uninstalled iTunes from my computer (via Control Panel > Programs & Features)
    2).  Located the iTunes folder containing media, Previous Libraries etc (normally located under your Music folder) and simply moved it to my desktop. (can't afford to delete)
    3). Downloaded iTunes.
    4). Plugged my iPhone into my laptop and moved all contents across to my desktop (photo's).
    5). Restored my iPhone erasing ALL data (extreme but desperate measures were required) - you may want to back it up, but I personally didn't have anything that I couldn't afford to loose on it.
    6). Set-up my iPhone (set language etc...) including iCloud, but did not plug it into my laptop.
    7). Chose the following iPhone settings>   
              > iCloud - Contacts turned off
              > Mail, Contacts, Calendars - iCloud Contacts turned off (same end result)
              > iTunes & App Store - made sure I was logged in via Apple ID.
    7). Closed Outlook.
    8). Re-installed iTunes, saving it on the C:> default location.
    9). Followed the normal iTunes install prompts, setting it up as new. (making sure I had NO apps or music - clean slate)
    10). Plugged my iPhone into my laptop, waiting for it to appear as it normally does.
    11). Checked for iOS updates and iTunes updates (all good)
    12). Checked Sync Contacts with Outlook (opening Outlook at the same time) - Calendars I left to the iCloud
    13). APPLY....once sync finally completed (this time SUCCESSFUL) I was able to click iTunes Store and LOG IN.....finally!
    I probably didn't have to perform all 13 steps, but that's exactly what I did to get everything working again!
    There is probably someone out there who will be able to explain why I couldn't login to iTunes, why many of my apps didn't load onto my iPhone correctly, why everything failed to sync and probably able to shorten the above 13 steps to a quick fix.... but for now, everything is finally working and my 48hrs of frustration has come to an stress free end!

  • I can log into my itunes account on my friends computer however for 3 months now she has been getting the following message "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later" Why is this?

    Hi there I have been trying to help a friend work out why she hasn't been able to access itunes on her home computer for 3 months as it comes up with the following error "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later"
    I have cleared her crache and dissabled firewalls still no luck. Then I tried logging in with my id and to our surprise it worked. So any assistance would be great. Please find the report below maybe you can help!
    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    Hewlett-Packard hp workstation xw4200
    iTunes 11.1.1.11
    QuickTime 7.7.4
    FairPlay 2.5.16
    Apple Application Support 2.3.6
    iPod Updater Library 11.1f5
    VoiceOver Kit 1.4.2 (222093/222742)
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.0.0.117
    Apple Mobile Device Driver 1.59.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0012B4A009D5EBF0
    Current user is an administrator.
    The current local date and time is 2013-10-08 22:38:51.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    NVIDIA Quadro FX 540
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 11.1.1.11 is currently running.
    iTunesHelper 11.1.1.11 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:           {CF4127E8-FA53-4985-9CB6-F74A04C92757}
    Description:                 Broadcom NetXtreme Gigabit Ethernet - Packet Scheduler Miniport
    IP Address:                 10.0.0.1
    Subnet Mask:             255.255.255.0
    Default Gateway:       10.0.0.138
    DHCP Enabled:          Yes
    DHCP Server:             10.0.0.138
    Lease Obtained:         Tue Oct 08 22:19:05 2013
    Lease Expires:           Tue Oct 15 22:19:05 2013
    DNS Servers:              10.0.0.138
    Active Connection:    LAN Connection
    Connected:                  Yes
    Online:                          Yes
    Using Modem:            No
    Using LAN:                  Yes
    Using Proxy:               No
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2013-10-08 22:21:42.

    Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?

  • "We could not complete your itunes store request. The network connection could not be established. There was an error in the itunes store. Please try again later."

    When I try to open the home page in my Itunes I get the message "we could not complete your itunes store request. The network connection is not be established. There was an error in the itunes store. Please try again later." It had been working just fine, in fact I had just purchased a song & edited my itunes account. Could changing the name on my account have cause the error message or is something else going on? This is a brand new computer.

    I've got an Apple ID problem, too. All of the sudden in the midnight between August 31st and September 1st, the new apps I picked up on the App Store hung forever 'Waiting..' in my iPhone and never turned 'Loading'. When a substantial amont of time had passed, they reported, they 'could not connect to the App Store' and .. disappeared! Well what they told was not perfectly true because I could however connect to the store as I could browse and pick the apps, but the apps just didn't load. I tried to log into my account in iTunes on my Windows 7 laptop, too, and there got exactly the message in the topic title.
    It appeared later my Apple ID did not completely fail because when I switched from my home WiFi to the phone 3G, everything worked just as nothing happened. Logically, this intimated my WiFi had flaws. Or, some place between my WiFi router and Apple servers did, to be precise. My router was not to blame because I did no changes to it whatsoever.
    All right, it is Saturday today and my ISP is running in unmanned mode meaning no hotline, but I call them on Monday unless the problem disappears by itself. I just wonder what I say, because from non-i-world point of view everything works well, and I know for sure guys in the ISP support don't own any i-stuff, (because they are all android fanatics) . I'm not telling them my Apple ID to let them reproduce the problem on their home equipment, which means I come almost totally proofless.

  • TS3297 i can no longer connect to itunes. a message comes up "we could not complete your itunes request. The itunes store is temporarily unavailable. please try again later. but when i use a different acct. it goes through right away . why did this start

    i can no longer connect to itunes. a message comes up "we could not complete your itunes request. The itunes store is temporarily unavailable. please try again later. but when i use a different acct. it goes through right away . why did this start happening?

    I don't know - but I am having the same problem and have not had any useful help from Apple Support.  Everything they told be to do has been done and it hasn't fixed the problem.

  • With this computer I am unable to purchase anything at the iTunes store. The message is: We could not complete your iTunes store request. An unknown error occurred (-1202).  There was an error in the iTunes store. please try again later.

    I am unable to purchase anything at the iTunes store with this computer. The message is:
    "We could not complete your iTunes store request. An unknown error occurred (-1202).
    There was an error in the iTunes store. please try again later."
    I always need to go back to my older laptop to purchase anything.
    Can anyone help?

    I get the error
    we could not complete your itunes store request unknown error occurred 50
    I use Win 7 ultimate with a fresh install of itunes. My Win 7 has never had a installation of itunes before.
    I have tried disabling my firewall, but nothing changes.

  • TS1368 what is the problem if the message ,We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later is shown

    what is the problem if the message -We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later is shown

    The store isn't unavailable, I can login via my iPhone and iPad but not via iTunes on my Windows PC. I've had this problem all weekend and still getting it today.  I'm running the latest version of iTunes, I've uninstalled and reinstalled Safari as someone on another site suggested, no difference. I have all the latest Windows updates.
    Lots of people seem to have had this problem in the past but I'm struggling to find a solution which worked for them.
    Anyone have any ideas please?
    Thanks.

  • My Itunes won't let me Redeem My card It says "We could not complete your iTunes Store request. An unknown error occurred (-1202). Please try again later." I need help please

    My Itunes won't let me Redeem My card It says "We could not complete your iTunes Store request. An unknown error occurred (-1202). Please try again later." I need help please

    Found a potential solution here:
    https://discussions.apple.com/thread/4332757
    Gsleeroy
    Re: error 4002 in itunes match do you have a solution? 
    Sep 23, 2012 10:08 AM (in response to matracaelcan)
    Hi All,
    I had this problem today myself, and was frustrated repeatedly by the '4002' error.
    I have literally just fixed the issue by doing the following steps:
    1: Go to the 'Store' tab and select 'Turn Off iTunes Match'
    2: Return to the 'Store' tab and select 'Update Genius'
    3: Wait for this to complete succesfully, the return to the 'Store' tab once more and select 'Turn On iTunes Match'.
    4: iTunes Match will now go through the motions and should succeed!
    I hope this helps

  • TS1717 Hi, my iTunes application is not connecting to the iTunes store. It is coming up with the following error message "we could not complete your itune store request. An unknown error occured (11222)" Can you please assist?

    Hi, my iTunes application is not connecting to the iTunes store. It is coming up with the following error message "we could not complete your itune store request. An unknown error occured (11222)" Can you please assist?

    Hi Laura-Wedders,
    Thanks for visiting Apple Support Communities.
    On August 7th, some users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Apple worked quickly to resolve these issues, however you may have experienced them.
    To check the current status of these systems please see:
    Apple - Support - System Status
    http://www.apple.com/support/systemstatus/
    If you are still experiencing issues, you may want to troubleshoot with the following articles:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    All the best,
    Jeremy

  • We could not complete your iTunes Store request. an unknown error occurred. (-50) there was an error in the iTunes Store. Please try again later.

    i am trying to download one app and here is my result (WHY?) this app is just free for today and i have to sownload it.
    "We could not complete your iTunes Store request. an unknown error occurred. (-50) there was an error in the iTunes Store. Please try again later."

    I restarted the computer and this error message did not return.  Anyone else having this issue may want to simply try restarting their computer.

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