Since upgrading to Mavericks, Mail is extremely slow to load preview pane or show email when mailbox is double-clicked. Is this a known issue?
Since upgrading to Mavericks, Mail is extremely slow to load the preview pane or show email when mailbox is double-clicked. Is this a known issue? Or is there a solution to this issue?
Hi AngieLynch,
Thanks for visiting Apple Support Communities.
It sounds like you're seeing some unexpected behavior in Mail.
Before troubleshooting on your computer, I'd strongly recommend backing up your data to an external hard drive with Time Machine, if you haven't already. This article can help with setting up Time Machine:
Mac Basics: Time Machine backs up your Mac
http://support.apple.com/kb/ht1427
Next, try creating a new user account on your computer. You can add your email account to Mail in the new user account. If Mail is more responsive in the new user account, then Mavericks is working fine and the behavior is caused by conflicts in your own Mail or user account.
These articles walk you through creating a new user and setting up Mail:
OS X Mountain Lion: Create a new user account (applies to Mavericks, too.)
http://support.apple.com/kb/PH11468
Configuring Mail for your email account
http://support.apple.com/kb/HT1277
Best,
Jeremy
Similar Messages
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SInce upgrading to mavericks computer is so slow now.
SInce upgrading to mavericks computer is so slow now. Freezes more than it opens applications. Should I upgrade ram form 2gb to 4gb? Would that help? Wish I had left it using snow leopard at this point.
Many thanks Pete. Would upgrading to 4GB be enough?
Below is the etrecheck report.
Thanks again
EtreCheck version: 2.1.8 (121)
Report generated 27 March 2015 11:58:36 am NZDT
Download EtreCheck from http://etresoft.com/etrecheck
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Hardware Information: ℹ️
iMac (20-inch, Early 2009) (Verified)
iMac - model: iMac9,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1680 x 1050
System Software: ℹ️
OS X 10.9.5 (13F1066) - Time since boot: 2:6:13
Disk Information: ℹ️
Hitachi HDT721032SLA380 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.21 GB (118.77 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. Keyboard Hub
Mitsumi Electric Apple Optical USB Mouse
Apple Inc. Apple Keyboard
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[loaded] com.divx.dms.agent.plist [Click for support]
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[running] com.3ffda93913f066b8.helper.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
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[loaded] com.genieo.completer.ltvbit.plist [Adware! - Remove]
[running] com.genieo.completer.update.plist [Adware! - Remove]
[loaded] com.google.keystone.agent.plist [Click for support]
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Skip System Files: NO
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Destinations:
BackUp [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 0 B > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
12% Toast Titanium
12% firefox
6% WindowServer
3% Dock
1% mds_stores
Top Processes by Memory: ℹ️
256 MB firefox
41 MB Mail
39 MB Toast Titanium
37 MB Opera
35 MB Opera Helper
Virtual Memory Information: ℹ️
20 MB Free RAM
577 MB Active RAM
576 MB Inactive RAM
377 MB Wired RAM
3.92 GB Page-ins
1.20 GB Page-outs
Diagnostics Information: ℹ️
Mar 25, 2015, 05:05:56 PM /Library/Logs/DiagnosticReports/Toast Titanium_2015-03-25-170556_[redacted].hang
Mar 27, 2015, 09:46:10 AM Self test - passed
Mar 26, 2015, 04:05:10 PM /Library/Logs/DiagnosticReports/Mail_2015-03-26-160510_[redacted].hang -
Since upgrading to Mavericks I am finding that I am lucky to get 2 hours (when connected to WiFi) of use from my Macbook Pro. I have turned off Bluetooth ( which was not an issue previously), uninstalled Chrome, again not an issue before I upgraded, and have not seen any improvement.
I was using an older OS system (Snow Leopard) on my 2010 Macbook Pro. I am wondering now if the upgrade was an unwise move?jbuckworth,
which apps do you run under battery power? Are any of them identified as “apps using significant energy” when you click on the battery icon in the menu bar? If you have a 15-inch or 17-inch model, are your apps using the discrete GPU (which consumes more power than the integrated GPU)?
How many charge cycles has your battery accumulated?
How long have you had Mavericks installed? Is Spotlight still reïndexing your boot drive? (It does that whenever your OS is upgraded, because so many files change in an OS upgrade.) -
Since upgrading to Mavericks from time to time the focus for the cursor is misplaced when scrolling
Since upgrading to Mavericks, from time to time the focus for scrolling is misplaced. If I click into the list of emails, the mail message in preview scrolls. If I click into the mailboxes column, the list of emails in my inbox scrolls. Have anyone else seen this issue?
Since upgrading to Mavericks, from time to time the focus for scrolling is misplaced. If I click into the list of emails, the mail message in preview scrolls. If I click into the mailboxes column, the list of emails in my inbox scrolls. Have anyone else seen this issue?
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Since upgrading to Mavericks mail no longer saves password
Upgraded to Mavericks and since then every time I start mail it asks for my password. I went into mail prefernces under accounts and noticed my password was not eneterd. I entered the password and saved it but when I return to the account preferences it is lost. Any ideas?
VitoΙ found the solution!
Go to internet accounts in system preferences and deactivate Mail service.
After that go to MAIL preferences and add the icloud mail account.
it will be fine! -
Since upgrading to Mavericks, Mail does not display the count of unread messages
Hi,
I upgraded to Mavericks from Snow Leopard (on a Macbook Pro mid 2009) when Maverick went out.
Since then the count of unread messages in the Inbox is not displayed on the Dock Icon, nor in the app itself (the label Inbox does not change to bold with a count of unread messages when I do have unread messages).
I did when to see the preferences of the app to see if the move from Snow Leopard to Maverick changed anything but I could not see anything odd.
Anyone having the same problem?
Thanks in advance.
Cheers,
Martin MonnierYou have posted in an Exchange Server forum, not a Communigate forum. I recommend that you post in a Communicgate forum, or you can try the Outlook forum:
http://social.technet.microsoft.com/Forums/en-US/outlook/threads
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." -
Since upgrading to FF 8 tabs will not load websites fast if at all. To get the site to load, I usually have to click reload tab.
The default of the pref network.http.max-connections has been increased from 30 to 256 in Firefox 6+ versions.
Try to decrease the value of the pref <b>network.http.max-connections</b> from 256 to 30 as used in Firefox 3 versions.
*https://support.mozilla.com/kb/Firefox+never+finishes+loading+certain+websites -
Since upgrading to Mavericks, my system has slowed considerably. Any suggestions?
Hardware Information:
MacBook Pro (15-inch, Late 2008)
MacBook Pro - model: MacBookPro5,1
1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
NVIDIA GeForce 9600M GT - VRAM: 512 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 0:29:2
Disk Information:
Hitachi HTS545050B9A300 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (168.97 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-868
USB Information:
Apple Inc. Built-in iSight
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Configuration files:
/etc/hosts - Count: 57
Startup Items:
HP IO: Path: /Library/StartupItems/HP IO
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.versioncueCS3.plist 3rd-Party support link
[System] com.bombich.ccc.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
Launch Agents:
[System] com.cooliris.SetLaunchArch.plist 3rd-Party support link
[System] com.divx.dms.agent.plist 3rd-Party support link
[System] com.divx.update.agent.plist 3rd-Party support link
[System] com.epson.eventmanager.agent.plist 3rd-Party support link
[System] com.google.keystone.agent.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.google.Chrome.framework.plist 3rd-Party support link
[not loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
ChronoSyncBackgrounder
AdobeResourceSynchronizer
Dropbox
Dashlane
TrapsMonitor
HPEventHandler
HP Product Research
Internet Plug-ins:
AdobePDFViewerNPAPI: Version: 11.0.02 - SDK 10.6 3rd-Party support link
Flash Player: Version: 13.0.0.182 - SDK 10.6 3rd-Party support link
DivX Web Player: Version: 3.1.1.9 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 9.3.4 3rd-Party support link
WidevineMediaOptimizer: Version: 6.0.0.12607 - SDK 10.7 3rd-Party support link
googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
FlashPlayer-10.6: Version: 13.0.0.182 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
OVSHelper: Version: 1.1 3rd-Party support link
CoolirisWebKitPlugin: Version: (null) 3rd-Party support link
net.juniper.DSSafariExtensions: Version: (null) 3rd-Party support link
Google Earth Web Plug-in: Version: 6.2 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 3rd-Party support link
o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
NP_2020Player_WEB: Version: 5.0.91.0 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
OfficeLiveBrowserPlugin: Version: 12.3.5 3rd-Party support link
Safari Extensions:
Ebay Shopping Assistant: Version: 1.1
Slick Savings: Version: 1.0
Amazon Shopping Assistant: Version: 1.1
Searchme: Version: 1.3
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
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iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Dashlane: Version: Dashlane 1.0.0 - SDK 10.7 3rd-Party support link
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ConduitNPAPIPlugin: Version: 1.0 - SDK 10.6 3rd-Party support link
Picasa: Version: 1.0 3rd-Party support link
3rd Party Preference Panes:
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Flash Player 3rd-Party support link
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Growl 3rd-Party support link
Perian 3rd-Party support link
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Library/Application Support/DivX
DivXUpdate: Version: 1.0 - SDK 10.5 3rd-Party support link
DivXMediaServer: Version: 10.1 - SDK 10.5 3rd-Party support link
DivXTransferWizard: Version: 10.1.1 (Build 10.1.1.44) - SDK 10.5 3rd-Party support link
DMSLaunch: Version: 1.0 - SDK 10.5 3rd-Party support link
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Library/Printers/EPSON/InkjetPrinter2/Utility/UT4
Epson Printer Utility 4: Version: 9.14 - SDK 10.5 3rd-Party support link
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/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
DivX Converter: Version: 10.1.1 (Build 10.1.1.67) - SDK 10.5 3rd-Party support link
DivX Player: Version: 10.1.1 (Build 11.3.1.8) - SDK 10.5 3rd-Party support link
Time Machine:
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
3% Acrobat
2% mds_stores
2% hidd
1% Mail
Top Processes by Memory:
217 MB mds_stores
168 MB Mail
164 MB com.apple.IconServicesAgent
115 MB Google Chrome
102 MB Microsoft Word
Virtual Memory Information:
550 MB Free RAM
1.62 GB Active RAM
1.09 GB Inactive RAM
508 MB Wired RAM
622 MB Page-ins
0 B Page-outsHere's sample of my Console messages after Mail froze (trying to drag an attachment to the desktop), and Chrome froze (couldn't open a new browser window). Sorry if it's too much information... I'm not sure what's relevant.
Thanks for your help!
4/14/14 11:52:05.609 AM WindowServer[90]: CGError post_notification(const CGSNotificationType, void *const, const size_t, const bool, const CGSRealTimeDelta, const int, const CGSConnectionID *const, const pid_t): Timed out 1.000 second wait for reply from "loginwindow" for synchronous notification type 102 (kCGSDisplayWillSleep) (CID 0x8107, PID 40)
4/14/14 11:52:05.610 AM WindowServer[90]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x0(0)
4/14/14 11:52:05.619 AM WindowServer[90]: device_generate_lock_screen_screenshot: authw 0x0(0), shield 0x0(0)
4/14/14 11:52:12.014 AM secd[218]: SecErrorGetOSStatus unknown error domain: com.apple.security.sos.error for error: The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
4/14/14 11:52:12.014 AM secd[218]: securityd_xpc_dictionary_handler EscrowSecurityAl[334] DeviceInCircle The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
4/14/14 11:52:23.422 AM com.apple.launchd.peruser.502[147]: (com.apple.KerberosHelper.LKDCHelper[258]) Exited with code: 1
4/14/14 11:53:22.003 AM WindowServer[90]: _CGXHWCaptureWindowList: No capable active display found.
4/14/14 11:53:29.732 AM apsd[60]: Unrecognized leaf certificate
4/14/14 11:54:18.055 AM WindowServer[90]: CGXDisplayDidWakeNotification [867718109340]: posting kCGSDisplayDidWake
4/14/14 11:54:18.056 AM WindowServer[90]: handle_will_sleep_auth_and_shield_windows: Deferring.
4/14/14 11:54:41.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=342[ksadmin] final status 0x0, allowing (remove VALID) page
4/14/14 11:54:55.132 AM Google Chrome Helper[346]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
4/14/14 11:54:55.133 AM Google Chrome Helper[346]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
4/14/14 11:54:55.360 AM Google Chrome Helper[346]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
4/14/14 11:54:55.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=348[ksadmin] final status 0x0, allowing (remove VALID) page
4/14/14 11:54:55.606 AM sandboxd[222]: ([287]) Mail(287) deny file-issue-extension /Applications/Google Chrome.app
4/14/14 11:54:56.616 AM Google Chrome Helper[351]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
4/14/14 11:54:56.616 AM Google Chrome Helper[351]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
4/14/14 11:54:56.632 AM Google Chrome Helper[351]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
4/14/14 11:54:57.177 AM Google Chrome Helper[352]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
4/14/14 11:54:57.177 AM Google Chrome Helper[352]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
4/14/14 11:54:57.225 AM Google Chrome Helper[352]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
4/14/14 11:54:57.412 AM Google Chrome Helper[355]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
4/14/14 11:54:57.412 AM Google Chrome Helper[355]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
4/14/14 11:54:57.420 AM Google Chrome Helper[354]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
4/14/14 11:54:57.420 AM Google Chrome Helper[354]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
4/14/14 11:54:57.835 AM Google Chrome Helper[355]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
4/14/14 11:54:57.836 AM Google Chrome Helper[354]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
4/14/14 11:57:06.116 AM syncdefaultsd[370]: Fixing push token
4/14/14 11:57:24.677 AM Mail[287]: *** Assertion failure in -[MFEWSCreateEventReplyResponseOperation executeOperation], /SourceCache/Mail/Mail-1874/FrameworkTargets/MailFramework/EWS/Items/MFEWSCreat eItemResponseOperation.m:37
EWS sent an unexpected quantify of create item replies: 3
0 MailCore 0x00007fff9851dc2c -[MCAssertionHandler _handleFailureWithPreamble:description:arguments:] + 141
1 MailCore 0x00007fff9851da9d -[MCAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 215
2 Mail 0x00007fff8ae0bb51 -[MFEWSCreateItemResponseOperation executeOperation] + 595
3 Mail 0x00007fff8ae09922 -[MFEWSCreateEventReplyResponseOperation executeOperation] + 71
4 MailCore 0x00007fff9856eeda -[MCMonitoredOperation main] + 211
5 Foundation 0x00007fff928018a1 -[__NSOperationInternal _start:] + 631
6 Foundation 0x00007fff9280154b __NSOQSchedule_f + 64
7 libdispatch.dylib 0x00007fff8fec72ad _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff8fecb7ff _dispatch_async_redirect_invoke + 154
9 libdispatch.dylib 0x00007fff8fec72ad _dispatch_client_callout + 8
10 libdispatch.dylib 0x00007fff8fec909e _dispatch_root_queue_drain + 326
11 libdispatch.dylib 0x00007fff8feca193 _dispatch_worker_thread2 + 40
12 libsystem_pthread.dylib 0x00007fff8c6aeef8 _pthread_wqthread + 314
13 libsystem_pthread.dylib 0x00007fff8c6b1fb9 start_wqthread + 13
4/14/14 11:57:24.678 AM Mail[287]: *** Assertion failure in -[MFEWSDeleteItemsRequestOperation initWithEWSItemIds:folderIdString:gateway:], /SourceCache/Mail/Mail-1874/FrameworkTargets/MailFramework/EWS/Items/MFEWSDelet eItemsRequestOperation.m:36
folder ID '(null)' for item delete is invalid
0 MailCore 0x00007fff9851dc2c -[MCAssertionHandler _handleFailureWithPreamble:description:arguments:] + 141
1 MailCore 0x00007fff9851da9d -[MCAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 215
2 Mail 0x00007fff8ae0cd3f -[MFEWSDeleteItemsRequestOperation initWithEWSItemIds:folderIdString:gateway:] + 260
3 Mail 0x00007fff8ae09c83 -[MFEWSCreateEventReplyResponseOperation executeOperation] + 936
4 MailCore 0x00007fff9856eeda -[MCMonitoredOperation main] + 211
5 Foundation 0x00007fff928018a1 -[__NSOperationInternal _start:] + 631
6 Foundation 0x00007fff9280154b __NSOQSchedule_f + 64
7 libdispatch.dylib 0x00007fff8fec72ad _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff8fecb7ff _dispatch_async_redirect_invoke + 154
9 libdispatch.dylib 0x00007fff8fec72ad _dispatch_client_callout + 8
10 libdispatch.dylib 0x00007fff8fec909e _dispatch_root_queue_drain + 326
11 libdispatch.dylib 0x00007fff8feca193 _dispatch_worker_thread2 + 40
12 libsystem_pthread.dylib 0x00007fff8c6aeef8 _pthread_wqthread + 314
13 libsystem_pthread.dylib 0x00007fff8c6b1fb9 start_wqthread + 13
4/14/14 11:58:16.363 AM WindowServer[90]: disable_update_timeout: UI updates were forcibly disabled by application "Google Chrome" for over 1.00 seconds. Server has re-enabled them.
4/14/14 11:58:17.989 AM WindowServer[90]: common_reenable_update: UI updates were finally reenabled by application "Google Chrome" after 2.63 seconds (server forcibly re-enabled them after 1.00 seconds)
4/14/14 11:58:23.803 AM Console[377]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.
4/14/14 11:58:29.759 AM apsd[60]: Unrecognized leaf certificate
4/14/14 11:58:30.255 AM WindowServer[90]: disable_update_timeout: UI updates were forcibly disabled by application "Console" for over 1.00 seconds. Server has re-enabled them.
4/14/14 11:58:32.000 AM kernel[0]: process Mail[287] caught causing excessive wakeups. Observed wakeups rate (per sec): 401; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 48511
4/14/14 11:58:32.916 AM WindowServer[90]: common_reenable_update: UI updates were finally reenabled by application "Console" after 3.66 seconds (server forcibly re-enabled them after 1.00 seconds)
4/14/14 11:58:33.801 AM ReportCrash[381]: Invoking spindump for pid=287 wakeups_rate=401 duration=113 because of excessive wakeups
4/14/14 11:58:36.212 AM Google Chrome Helper EH[362]: NSWindow does not support utility styleMask 0x10
4/14/14 11:58:32.000 AM kernel[0]: process Mail[287] caught causing excessive wakeups. Observed wakeups rate (per sec): 401; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 48511
4/14/14 11:58:32.916 AM WindowServer[90]: common_reenable_update: UI updates were finally reenabled by application "Console" after 3.66 seconds (server forcibly re-enabled them after 1.00 seconds)
4/14/14 11:58:33.801 AM ReportCrash[381]: Invoking spindump for pid=287 wakeups_rate=401 duration=113 because of excessive wakeups
4/14/14 11:58:36.212 AM Google Chrome Helper EH[362]: NSWindow does not support utility styleMask 0x10
4/14/14 12:00:49.151 PM loginwindow[40]: *** WARNING: -[NSImage compositeToPoint:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
4/14/14 12:00:49.152 PM loginwindow[40]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
4/14/14 12:00:50.664 PM com.apple.launchd[1]: (com.apple.WebKit.WebContent.98825194-AB5C-40F3-BBFD-DF5EB5209ACE[371]) Could not terminate job: 3: No such process
4/14/14 12:00:50.664 PM com.apple.launchd[1]: (com.apple.WebKit.WebContent.98825194-AB5C-40F3-BBFD-DF5EB5209ACE[371]) Using fallback option to terminate job...
4/14/14 12:00:50.697 PM com.apple.launchd.peruser.502[147]: (com.apple.mail.45088[287]) Exited: Terminated: 15
4/14/14 12:01:02.526 PM Google Chrome Helper[398]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
4/14/14 12:01:02.527 PM Google Chrome Helper[398]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
4/14/14 12:01:02.544 PM Google Chrome Helper[398]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
4/14/14 12:01:02.944 PM spindump[392]: Saved hang report for Mail version 7.2 (1874) to /Library/Logs/DiagnosticReports/Mail_2014-04-14-120102_Macintosh-4.hang
4/14/14 12:01:07.762 PM Google Chrome Helper[406]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
4/14/14 12:01:07.762 PM Google Chrome Helper[406]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
4/14/14 12:01:07.774 PM Google Chrome Helper[406]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
4/14/14 12:01:12.000 PM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Resume -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x7000 ****
4/14/14 12:01:33.124 PM com.apple.SecurityServer[14]: Killing auth hosts
4/14/14 12:01:33.124 PM com.apple.SecurityServer[14]: Session 100019 destroyed
4/14/14 12:01:33.128 PM com.apple.SecurityServer[14]: Session 100020 created
4/14/14 12:01:35.349 PM WindowServer[90]: disable_update_timeout: UI updates were forcibly disabled by application "Mail" for over 1.00 seconds. Server has re-enabled them.
4/14/14 12:01:36.343 PM WindowServer[90]: common_reenable_update: UI updates were finally reenabled by application "Mail" after 1.99 seconds (server forcibly re-enabled them after 1.00 seconds)
4/14/14 12:01:37.869 PM LKDCHelper[427]: Starting (uid=502)
4/14/14 12:01:50.000 PM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Suspend -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x7000 **** -
even filling this form in has taken a lot longer than just clicking and typing ,scrolling down a page it seems to pause then stutters . if i have various web pages open to compare something similair it seems to be slowing down . To write this some of the actions to write seems to halt and i am not a fast typer .just tried your installed plugins window it wont move
Possibly something in the profile got damaged. You could try troubleshooting.
* https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting
I am seeing more and more of these complaints since Mozilla began trying to force updates. I think it is time to disable updates to Firefox and avoid the use of the "Check for Updates" button (since it no longer merely checks). You can see the current release version on the green button on this page:
* http://sjc.mozilla.com/en-US/firefox/new/ -
Adobe Bridge is extremely slow to load thumbnails in the content window when opening a folder.
Has anyone else had any issues with Bridge taking a long time (45 seconds per window) to load the content window? I have my files nested in folders and when I browse them using Bridge it takes me forever to get to the files I need. I'm asking here to see if there's some setting I need to adjust or something. We just recently started using CC and I had no problems at all until our IS department swapped out my tower with a new one. I don't know why that would make a difference but it's the only thing that's changed.
our IS department swapped out my tower with a new one. I don't know why that would make a difference but it's the only thing that's changed.
You might want to provide more details about this configuration (OS, what files are you viewing, are you on stand alone or via server) but in general a new computer (I think that is what you are talking about?) means all the difference.
The specs regarding free disk space, RAM, VRAM and processor speed is vital for application like PS and Bridge that are very processor demanding when busy.
And you need to recache the lot first once to save the data for thumbs and HQ previews to the cache for future use. Once a file is cached it should show instantly. Best way to recache is to select the main folder and use the menu view / show items for subfolders and then let Bridge do its work. This can take a long time depending the amount and file size of your content. -
Unable to print with HP Color LaserJet 2605dn since Upgrading to Mavericks
Since upgrading to Mavericks, I've had nothing but problems printing to my HP Color Laserjet 2605dn.
I'm having this problem on both my iMac and my MacBook Pro.
I get errors like:
"unable to write pirnt data broken pipe"
"unable to send data to printer"
"printer not connected"
I've been reading responses to others with similiar issues and I've tried
deleting and re-adding my printer.
reseting my printing system
Installing Guenprint.
re-adding my pirnter with a generic PCL driver.
None seem to correct the problem.
This problem happens both when connected directoy with USB and when connected through the network.
I have no problem printing with my work (Wondows) laptop.
Any help would be appreciated.Thanks, a brody.
Yesterday (before I read your response), I downloaded the latest firmware (20140413.) (What do they say about great minds?)
I thought the issue may have been resolved.
I was finally able to print my bank statement on both the iMac and MacBook.
Today, I'm back to the the same issues.
Very frustrating, even though I've had the printer for five years, I've printed less than 20,000 pages.
In my mind, it's pointing more and more towards a hardware issue. -
Since upgrading to mavericks, JPEGs that I open in Preview are scrambled. PDFs work ok.
I use a mid 2011 Mac and since upgrading to Mavericks I cannot open jpeg files using Preview, they simply appear as a scrambled mess. The actual jpeg files are ok as I can open them using other applications. Note, I can view pdfs using Preview, its just the jpegs that are the problem. Any ideas?
Thanks etresoft, I reinstalled Mavericks and Preview works perfectly now.
Cheers!! -
Mail not receiving emails since upgrading to Maverick
I have been having nothing but issues using the Mail program since upgrading to Maverick earlier this year. I can't get my incoming emails to sync normally (I have multiple different accounts set up from different servers), sometimes they come in with no issues and other times they don't show up for hours or after I manually restart the program/computer. I know there is a huge delay because they come in on my phone and iPad without any issues. This is a huge problem for me since I use Mail for all my work emails and I can't log into all the different web applications easily. Can anyone give me any suggestions?? I've tried taking the accounts offline and then resyncing them and sometimes it works but lately it isn't doing the trick either. Here is my mail version I'm using : Version 7.3 (1878.6) and I'm in OSX 10.9.5 I haven't upgraded Yosemite because my last upgrade to Maverick was such a headache... Please help!!!
Hey there lasmith4,
I see that you are experiencing some issues with troubleshooting Mail on your Mac. Here is an article that should be able to take you through some more relevant troubleshooting steps for this issue:
OS X Mail: Troubleshooting sending and receiving email messages - Apple Support
http://support.apple.com/en-us/TS3276
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
My Mac has gone really slow since upgrading to Mavericks. Any suggestions as to how to speed things up again?
First, back up all data immediately unless you already have a current backup. If you can't back up, stop here. Do not take any of the steps below.
Step 1
This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|pagin|timed? ?o' | tail | awk '/:/{$4=""; print}' | open -ef
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key.
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Reset the System Management Controller.
Run Software Update. If there's a firmware update, install it.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the View menu or the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for User, System, and Idle at the bottom of the window.
Select the Memory tab. What value is shown in the bottom part of the window for Swap used?
Next, select the Disk tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in andWrites out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard by pressing the key combinationcommand-C. Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
I'm running the latest OS 10.9.1 Mavericks (late 2009 iMac). 8 gigs of RAM. 150 gigs free space on computer. Since upgrading to Mavericks, apps are slow to open, with frequent "spinning ball" interruptions. Repaired Disk Permissions - no help. Repaired disk - no problems indicated. Did notice in going to Utilities/Console that there are 4000 messages over a 3 day period. Any suggesstions how to correct this sudden slow down, other than psychiatric help?
Yes. Many messages show up when I try to use Office for Mac 08. Here's a sample (and one that repeats over and over again):
2/11/14 1:01:16.577 PM Microsoft Word[1912]: OTAtomicAdd32 is deprecated and will be removed soon. Please stop using it.
Also getting many msgs when I use Chrome.
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